Total quality management applications in the healthcare industry: a systems engineering approach

2000 ◽  
Vol 2 (1/2/3/4) ◽  
pp. 86
Author(s):  
Bahador Ghahramani
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Systems Engineering ◽  
Healthcare Industry ◽  
Total Quality ◽  
Engineering Approach

scholarly journals Building a Total Quality Management Model for Healthcare Industry

2018 ◽  
Vol 7 (3.7) ◽  
pp. 121
Author(s):  
Jonny . ◽  
T Yuri M. Zagloel
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Organizational Behavior ◽  
Structural Equation ◽  
Process Management ◽  
Equation Modeling ◽  
P Value ◽  
Healthcare Industry ◽  
Total Quality ◽  
Quality Management Model

This paper is made to present a Total Quality Management (TQM) Model for Healthcare Industry for Indonesia. From previous study, there are nine Total Quality Management (TQM) practices in healthcare industry such as Top Management Commitment (TMC), Teamwork and Participation (TWP), Process Management (PM), Customer Focus and Satisfaction (CFS), Resource Management (RM), Organizational Behavior and Culture (OBC), Continuous Improvement (CI), Training and Education (TE) and Information Management (IM) . However, these practices are not integrated yet. Therefore, this paper aims to integrate these practices by applying Structural Equation Modeling (SEM). After administering about 200 questionnaires using Linear Structural Relations (LISREL) program, the p-value is at 0.45 above required 0.05 giving the meaning that the model is good fit. This signifies that these nine TQM practices are required to achieve goals of the industry  

scholarly journals Total quality management practices in Malaysia healthcare industry

2017 ◽  
Author(s):  
Md Fauzi Ahmad ◽  
Phoi Soo Nee ◽  
Nik Hisyamudin Muhd Nor ◽  
Chan Shiau Wei ◽  
Mohd Fahrul Hassan ◽  
...  
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Management Practices ◽  
Healthcare Industry ◽  
Total Quality ◽  
Quality Management Practices
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