The impact of the Canadian Code of Practice for Consumer Protection in Electronic Commerce on preference and trust

2005 ◽  
Vol 3 (6) ◽  
pp. 534 ◽  
Author(s):  
Douglas A. Schellinck ◽  
Monica Popa
2003 ◽  
Vol 22 (2) ◽  
pp. 87-93
Author(s):  
James Otto ◽  
Mohammad Najdawi ◽  
William Wagner

With the extensive growth of the Internet and electronic commerce, the issue of how users behave when confronted with long download times is important. This paper investigates Web switching behavior. The paper describes experiments where users were subjected to artificially delayed Web page download times to study the impact of Web site wait times on switching behavior. Two hypotheses were tested. First, that longer wait times will result in increased switching behavior. The implication being that users become frustrated with long waiting times and choose to go elsewhere. Second, that users who switch will benefit, in terms of decreased download times, from their decision to switch.


Author(s):  
Zhi Yang ◽  
Quang Van Ngo ◽  
Chung Xuan Thi Nguyen

In the era of the information-communication technology with the development of electronic commerce, consumers can buy almost everything anywhere and at any time. One of the greatest benefits of e-commerce has been the convenience and the vast choices which consumers get online. However, some serious issues exist that impede consumers from transaction online. These issues have attracted the attention of many marketing researchers in recent years. In this research, the authors focus on the impact of consumers' ethics perception of e-retailer on their purchase intention and satisfaction. The authors also try to clarify the roles of trust and commitment in the relationship of ethics on consumers purchase decision and satisfaction because of their importance in e-commerce but also the privation in the research of previous studies. The data collected from a survey of 390 online consumers in Vietnam. Results reveal that there are significant relationships between online retailers' ethics and consumers' purchase intention and satisfaction via the mediation of trust and commitment.


2009 ◽  
Vol 9 (4) ◽  
pp. 339-348 ◽  
Author(s):  
John-ren Chen ◽  
Christian Smekal

Electronic commerce may be a great equalizer that helps to reduce, or even to eliminate, distance-related barriers to trade, but it can also exacerbate a so-called ‘digital dividend’ vis-à-vis countries with technological and infrastructural deficiencies, especially developing countries. In the following we concentrate on trade distortion caused by taxation of e-trade in intangible goods. We believe this will have a particular ramification for the developing world. General Agreement on Trade in Services (GATS) provisions may be relevant to many concerns with respect to the regulations of e-commerce, such as online privacy protection, illegal or illicit content, cyber crime and fraud, en-forcement of contracts, consumer protection, and taxation. In this paper, we will focus our debate mainly on the issues of taxation of e-trade with respect to the two basic principles of the WTO, that is. the Most Favoured Nation (MFN) and the National Treatment (NT) principles.


2021 ◽  
Vol 17 (1) ◽  
pp. 60-85
Author(s):  
Mark Lowes ◽  
Sherry Devereaux Ferguson

The field of journalism is undergoing epic changes at this time. With the growing impact of social media and citizen journalism, among other trends, traditional schools of journalism face a need to re-examine their most fundamental premises. Historically journalists adopted a code of practice whereby the ideal news article focused on issues and problems of consequence to society, and reporters presented both sides of the case. The gold standard was balanced reporting that investigated and uncovered abuses in society, with the mantra being “if it bleeds, it leads.”. There was no added incentive or requirement to take responsibility for solving the problems they uncovered. While print media organizations faced a backlash of criticism following the era of “yellow journalism,” they did not confront the necessity to reorient the entire profession; rather they simply had to “clean up their act” and operationalize what they already knew and believed. Today, the situation is dramatically different—largely as a consequence of the rise of citizen journalism, the impact of social media, and the trend toward an introspective look at their profession by journalists themselves and by those who train the journalists. In this article, we look at the emerging focus on a phenomenon called solutions journalism. Solutions journalism differs in both form and intent from not only the traditional standard of reporting, which focuses on problems, but also “good news reporting,” which tends to be superficial and non-solution oriented. In an effort to understand the current push for a new direction in the journalism profession, we will look at the rise of the new paradigm, pioneers in solutions journalism, characteristics of solutions journalism, and the theoretical foundations of solutions journalism. In exploring the latter point, we will examine the relationships among solutions journalism, social media, open source, systems, and open innovation theories.


2020 ◽  
Vol 8 (5) ◽  
pp. 4533-4538

Earthquakes are the natural disaster occurring since years but during the last two decades they are causing huge looses whether it may economic or to life. This paper focuses to evaluate the seismic performance of various building confirming to Indian standard criteria for earthquake resistant design of structures and ductile detailing of reinforced concrete structures subjected to seismic Forces-code of practice, Bureau of Indian Standards, both as per the revised codes in the year 2016. Due to ground shaking, seismic loads are the governing load and thus it becomes necessary to assess the conditional probability of structural response. Use of HAZUS methodology is followed to construct seismic fragility curves as it is well-organized and defined approach. Spectral displacement plays the functional parameter to derive the expected damage for fragility. This work represented here is compiled by means of procedure for establishing the fragility curves for three typical Reinforced Concrete (RC) frame structures having variations resembling 3 storey intended for short-period structures, 6 storey used for medium-period structures and 12 storey representing long-period structures using SAP2000 as a software tool for analyzing the structure. Furthermore an attempt is made for focus on the variation of one of the major structural configuration i.e. slab thickness which is not certainly paid attention as compared to columns and beams. Slabs adds additional stiffness to the structure which can enlighten how it behaviour would be when subjected to ground excitation. As a result, the fragility curves are plotted to study the impact due to slab thickness in order they are carefully selected while design.


2016 ◽  
Vol 6 (4) ◽  
pp. 503-509 ◽  
Author(s):  
Hlako Choma ◽  
Thifulufhelwi Cedric Tshidada ◽  
Tshegofatso Kgarabjang

The purpose of this paper is to examine two South Africa legislations dealing with over indebtedness of a consumer. It is clear that in terms of the South African law, section 129 (1) and 130 (3) of the National Credit Act provide that a creditor provider who wishes to enforce a debt under a credit agreement must first issue a section 129 (1) (a) notice to the consumer (the purpose of the notice is to notify the consumer of his/her arrears). On the other hand, the South African National Credit Act encourages the consumers to fulfil the financial obligations for which they are responsible. The second legislation to be examined which serve or appear to serve same purpose as the National Credit Act is the Insolvency Act. It therefore, postulated that the compulsory sequestration of a consumer in terms of the Insolvency Act would stand as an alternative remedy for a credit provider before she/he can have recourse mechanisms, such as debt review that are focused on satisfaction of the consumer’s financial obligation , in terms of the provisions of the National Credit Act. The paper determines to what extend these measures comply with the constitutional consumer protection demands. The legislature had been pertinently cognizant of the Insolvency Act when it lately enacted the National Credit Act. This is much apparent from the express amendment of section 84 of the Insolvency Act to the extent set out in schedule 2 of the National Credit Act


2001 ◽  
Vol 5 (3) ◽  
pp. 35-50 ◽  
Author(s):  
Kris Portz ◽  
Joel M. Strong ◽  
Larry Sundby

Despite the explosive growth of electronic commerce, many individuals are still reluc-tant to conduct business transactions on the Internet. Individuals may mistrust sending private information over the Internet or they may have concerns about the existence, performance, standing, and integrity of online businesses. In direct response to these concerns, the American Institute of Certified Public Accountants (AICPA) has developed an electronic commerce assurance service called WebTrust which is intended to improve the consumer's confidence in the process and the quality of information disclosed on vendor web sites. The purpose of this study is to shed light on the effectiveness of WebTrust by examining the influence of WebTrust on consumers' perceptions of a web site's trustworthiness. The question is investigated through a computer experiment. The results of this study are very encouraging for electronic commerce assurance services in general, and the WebTrust service in particular. Evidence is found that the presence of WebTrust on a web site has a positive impact on the perceived trustworthiness of the website. The results also show that knowledge of WebTrust plays a significant moderating role in the relationship between perceived trustworthiness and the presence of WebTrust. When subjects have prior knowledge of WebTrust they perceive a web site with WebTrust to be more trustworthy than a web site without whereas, the presence of WebTrust has no impact when subjects are uneducated about the WebTrust assurances. Also, when WebTrust is present, subjects with knowledge of WebTrust are more confident in the web site than those without knowledge of WebTrust. When WebTrust is not present, knowledge subjects are more unsure of a web site without WebTrust than those without knowledge.


2021 ◽  
Author(s):  
◽  
Frederik Martell

<p>This dissertation examines the statutory protection of elderly consumers in rest homes and makes several proposals of how to improve their protection. The dissertation compares New Zealand’s legislation with the existing rest home related legislation in Australia and Germany to improve New Zealand’s regulations.  At first, the dissertation characterises elderly consumers as a consumer group with special vulnerabilities. According to the dissertation several reasons can be identified, which justify regulatory intervention in favour of the elderly. Secondly, the dissertation gives an overview of the relevant rest home legislation in New Zealand, Australia and Germany.  In the later chapters the dissertation examines the existing information obligations, and the statutory protection of elderly consumers during the implementation and at the time of the termination of a rest home contract. The author argues that many of the existing consumer protection measures are not specifically tailored for consumers in rest homes and, therefore, do not ensure comprehensive protection. Furthermore, the author identifies several gaps in protection and proposes to introduce targeted new protection measures to close these gaps. Subsequently, the dissertation considers the access to justice for elderly consumers. The author states that the existing system offers some advantages but is far from being perfect. He speaks in favour of establishing a new Commissioner who is responsible for the issues of elderly consumers and the enhancement of their legal position.  Lastly and on the basis of the previous outcomes, the author recommends creating a new piece of legislation specifically tailored for the protection of elderly consumers in rest homes to implement all the proposed changes. In the author’s opinion a new Act could build on the existing consumer protection measures but should also improve them to ensure the best protection possible. The author also outlines how a code of practice should be put in place, which sets out minimum requirements.</p>


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