Using business models to identify expected quality for information systems

Author(s):  
Rosaria Viana Bittencourt ◽  
Renata Mendes De Araujo
2017 ◽  
Vol 30 (2) ◽  
pp. 320-334 ◽  
Author(s):  
Bénédicte Branchet ◽  
Pierre-Yves Sanseau

Purpose Existing research infers that in the information systems (IS) and information technology (IT) fields, a shift may occur between technical and non-technical skills. However, relatively little research has focused on going changes in terms of key skills in the IS suppliers sector. The purpose of this paper is to address this gap by investigating these skills evolution in the IS suppliers domain and discusses their impacts on IS and IT curricula. Design/methodology/approach This paper uses a qualitative method based on 15 semi-structured face-to-face interviews, with highly dedicated operational managers in senior positions in the field. Findings This study identifies, for the IS suppliers, the critical skills, which are basically non-technical, and peripheral skills, which are primarily technical. It then considers the consequences of this change and the necessary adaptations it requires for businesses and training for this field. Practical implications The findings suggest the need to redesign the educational curricula for future managers, and the adaptations required to the work organization, human resource management and business models of firms in the field. Originality/value The paper’s value is twofold. First, it focuses on IS service suppliers, an understudied area (most research examines IS outsourcing from the customer’s standpoint); second, it reveals the shift away from technical toward non-technical skills in a field that is intrinsically technical – a change that may occur more slowly than in other less technical sectors – and the consequences of this change for firms, education and society.


Author(s):  
Yang Li ◽  
Allan J. Brimicombe

This chapter introduces the concept of Mobile Geographical Information Systems (Mobile GIS) as an evolution of conventional GIS to being available on wireless mobile devices such as smart phones. The evolution of the technology and its applications are charted in this chapter. The main elements of Mobile GIS are then discussed. This focuses on: GIS servers; wireless mobile telecommunication networks; wireless mobile devices; location-awareness technology; and gateway services. This is followed by a discussion of the main features in terms of the services and usage of Mobile GIS: mobility; real-time connectivity; location-awareness; broadened usage. Mobile Geographical Information Systems are an important facilitating technology for Location-Based Services (LBS). A range of applications of Mobile GIS for smart phones are described. The chapter closes with a discussion of the prospects and challenges for Mobile GIS. Challenges derive from four broad areas: limitations that derive from the technologies being used; areas of GIScience that still need to be adequately researched; users; and business models for a sustainable presence.


2022 ◽  
pp. 39-71
Author(s):  
Kamran Janamian

In today's competitive business environment, information systems are not a luxury; rather they are vital for survival. A new generation of ISs has been established on cloud capabilities. Moving toward software as a service is not the goal in a business, and if not implemented properly, competitive advantage may even suffer. Managers and change agents should undertake deep study over SaaS implementation before migration. In this chapter, the main elements and features in which CEOs and IT managers should consider in evaluating the SaaS migration option will be provided, and enterprises may be acquainted with the concept, goals, and theoretical foundations of SaaS as a main cloud-based service in the business environment. On the other hand, businesses should undertake some necessary changes in the operating circumstances which are utilization of a proper and modified business models established over a knowledge base strategic movement. This will lead enterprises to achieve the main goals of migrating to SaaS and cloud platforms (i.e., agility, competitive advantage, and innovation).


Author(s):  
Laurence Brooks ◽  
Christopher J. Davis ◽  
Mark Lycett

Using Personal Construct Theory (PCT) as an underlying conceptual frame, this chapter explores the interdependence of organisations and information systems. Two PCT related techniques - Repertory Grid Analysis (RepGrid) and Cognitive Mapping (CM) - were used to investigate the dynamics of this interaction. Changing business models and information technologies were investigated in two distinct work settings: in each case, the technique contributed substantial insight into the role of information systems in that context. The analysis shows that the techniques have matured to a stage where they provide a basis for improved understanding of the organisational complexities related to information technologies. The techniques focus on the social construction of meaning by articulating and interpreting the discourse that surrounds the development, implementation and use of information technology in organisations. It is these ongoing discourses that create the dynamic complexities in the organisations, as they ‘play’ themselves out, and develop, over time. Current research has articulated and improved awareness of the issues and concerns that surround computer-based information systems (CBIS). Despite the differing contexts and work processes, the findings from each case suggest that the techniques facilitated social construction and increased the conceptual agility of managers, leading to improved integration of organisational processes and technology. The chapter concludes by drawing out the idea of the development of a conceptual model to act as a framework for the analysis of cognitive schema and shared understanding. In developing and participating in this shared understanding both organisational and technological communities could increase their awareness of each other’s issues and concerns, thereby enabling them to improve the conceptual agility of the organisation.


Author(s):  
Tony C. Shan ◽  
Winnie W. Hua

As information technology (IT) has become part of business in today’s globalized economy, increasingly higher performance of information systems is demanded by the business models to support various business operations and help the business compete and succeed. IT must strive to be nimble and adaptive to provide a higher level of services and, at the same time, reduce the total cost of ownership (TCO). In most situations, the current enterprise infrastructure must be extended to get the most out of the existing investments. Creating innovative solutions is an effective approach to achieve this goal, and scalable data management is one of the most valuable innovations.


Author(s):  
Youcef Baghdadi

This chapter introduces the concept-oriented course architecture (COCA); an architecture that utilizes IS concept as a fundamental building block to guide a methodology for designing and teaching IS courses. COCA aims at supporting rapid composition of IS course/curriculum out of a sound and complete set of IS concepts provided by well-specified business models, market or standardization organizations such as ACM and IEEE. COCA is defined, composed of three roles: (R1) concept providers, (R2) a concepts registry, and (R3) IS course/curriculum designers. These roles interact through four operations in order to design/teach an IS course/curriculum: (O1) publish, (O2) consider, (O3) validate, and (O4) teach. This methodology, based on a flexible, scalable, well-specified architecture of the IS concepts and their organization, will assist the complex and resource-consuming task of designing and teaching IS courses in the information age, where the IS tools, including management information systems (MIS) and information technology (IT) are rapidly evolving.


2020 ◽  
Vol 12 (20) ◽  
pp. 8504
Author(s):  
Aleksey Dorofeev ◽  
Natalya Altukhova ◽  
Nadejda Filippova ◽  
Tatyana Pashkova ◽  
Mikhail Ponomarev

With the wide variety of information systems and applications for motor transport and transport logistics control we have today, one may think we are already living in the digital era of general welfare, and digital tools would easily ensure sustainable development and prosperity of businesses. However, the experience of deployment and introduction of such solutions shows that their value for transport business is significantly lower than expected. Moreover, in some projects, business performance of transport companies had no correlation with introduction of information systems. In the best-case scenario, they provided for a slight decrease in document flow transaction costs. The change of the strategic status of a company in the transportation service market is a fairly complicated task, which, as analysis of literary sources shows, is achievable for few enterprises, primarily small and medium-sized businesses. Such situations show that information solutions were introduced without analyzing or assessing the business models of certain companies which could be used a basis for digital landscape of business as a whole. In recent years, the basic concept of forming a single information space of an enterprise has been the enterprise architecture. It provided for coordination between all the business processes in order to achieve a company’s strategic goals. The fundamentals of the concept were developed by J. Zachman in his famous Zachman Framework, and it was later developed with numerous models of enterprise architecture (e.g., TOGAF (Department of Defense Architecture Framework), GERAM (Generalised Enterprise Reference Architecture and Methodology), DoDAF (Department of Defense Architecture Framework)). However, currently some researchers note that sustainable corporate development should stem not only from a “correct assembly” of all its business elements, which was the purpose of enterprise architecture, but also from the interaction of these elements when reaching the emergence effect. In this context, one should pay attention to comprehensive activity analysis of a transport and logistics business using ontological and architecture approaches.


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