The Impact of Management's Customer Orientation on Job Satisfaction and Competency of Service Employees in the Public Sector: The Mediating Effect of Role Stress

2013 ◽  
Vol 5 (4) ◽  
pp. 310-320
Author(s):  
Talai Osmonbekov ◽  
Elena Bernard
Keyword(s):  
Job Satisfaction ◽  
Public Sector ◽  
Customer Orientation ◽  
Role Stress ◽  
Mediating Effect ◽  
Service Employees ◽  
The Public ◽  
The Impact

scholarly journals The Effect of Mentoring in the Public Sector

2011 ◽  
Vol 26 (1) ◽  
pp. 97-115
Author(s):  
Kim Jung In
Keyword(s):  
Job Satisfaction ◽  
Public Sector ◽  
Structural Equation ◽  
Extrinsic Motivation ◽  
Ordinary Least Squares ◽  
Mediating Effect ◽  
Equation Modeling ◽  
The Public ◽  
Intrinsic And Extrinsic Motivation ◽  
The Impact

Using data from 1,220 public and nonprofit sector managers in Georgia and Illinois, this research assesses intrinsic and extrinsic motivation as predictors of job satisfaction in association with mentoring. Using analyses of ordinary least squares regression and structural equation modeling, statistically significant and positive relationships were found between intrinsic motivation and job satisfaction. The impact of extrinsic motivation on job satisfaction was found to vary. Job satisfaction was significantly and positively related to organizational trust but negatively related to economic benefit and risk-averse organizational values and goals. Furthermore, mentoring showed a mediating effect on the relationship between intrinsic and extrinsic motivation and job satisfaction. These findings suggest that mentoring in the public sector not only helps organizational members to develop their careers and to build better relationships with colleagues but also results in an increased relationship between job motivation and job satisfaction.

scholarly journals The Effect of Length of Service and Demographic Variables on Organisational Role Stress of Public Sector Bank Employees

2019 ◽  
Vol 7 (3) ◽  
pp. 23-27
Author(s):  
Vijay Prakash Gupta
Keyword(s):  
Public Sector ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Role Stress ◽  
Demographic Variables ◽  
Length Of Service ◽  
The Public ◽  
Organizational Role ◽  
Bank Employees ◽  
The Impact

The study explores the impact of length of service and demographic variables on the organizational role stress on the public sector bank employees. The questionnaire employed in this study is Organisational Role Stress (ORS) scale developed by Prof. Udai Pareek (1983) where the length of service, gender, age, education, number of family members and income are independent variables and Organisational Role Stress (ORS) is the dependent variable. The sample for the study consist of 415 public sector bank employees. Simple random sampling is used as a sampling technique. Data were analyzed using Multiple Regression. The results revealed that length of service, age, education, and income significantly impact the organizational role stress (ORS) on the public sector bank employees.

scholarly journals Labor Market Precarity Shapes Perception of the Public Sector in the Eurozone

SAGE Open ◽  
2021 ◽  
Vol 11 (3) ◽  
pp. 215824402110404
Author(s):  
Adolfo C. Fernández Puente ◽  
Nuria Sánchez-Sánchez
Keyword(s):  
Job Satisfaction ◽  
Labor Market ◽  
Public Sector ◽  
Private Sector ◽  
The Public ◽  
Temporary Contract ◽  
European Working ◽  
The One ◽  
The Impact ◽  
Public Sector Workers

This study analyses the impact of working in the public sector on job satisfaction in Europe (19) through the European Working Condition Survey (EWCS). A grouping of countries is proposed based on the perception of workers regarding the functioning of the labor market. Econometric estimates show that public sector workers, at an aggregate level, are more satisfied than those in the private sector. The highest job satisfaction corresponds to permanent contract public sector workers, followed by temporary contract public sector employees, the permanent contract private sector, and the temporary contract private sector workers. The results confirm that in those countries with a higher proportion of individuals who consider losing their job a probability, public sector job satisfaction is higher. In addition, those countries where the proportion of individuals with low confidence in finding a new job with similar characteristics to the one they have, public sector job satisfaction is also higher.

Sign in / Sign up

Export Citation Format

Share Document