جودة الخدمات الإلكترونية وتأثيرها على الميزة التنافسية للجامعات الفلسطينية في قطاع غزة من وجهة نظر الطلبة = Electronic Services Quality and Their Impact on the Competitive Advantage of the Palestinian Universities in the Gaza Strip from Students Viewpoints

2017 ◽  
Vol 21 (1 Part 1) ◽  
pp. 259-292
Author(s):  
وسيم إسماعيل الهابيل ◽  
أحمد عبد الكريم السر
Keyword(s):  
Competitive Advantage ◽  
Services Quality ◽  
Gaza Strip ◽  
The Gaza Strip ◽  
Palestinian Universities

scholarly journals Evaluation of the range of conformity of the performance of the administrations of the Palestinian universities in the Gaza Strip with the principles of governance and some criteria of excellence - a field study: تقييم مدى تطابق أداء إدارات الجامعات الفلسطينية بقطاع غزة مع مبادئ الحوكمة وبعض معايير التميز- دراسة ميدانية

2017 ◽  
Vol 3 (1) ◽  
Author(s):  
Anwar Shehadeh Nassar
Keyword(s):  
Corporate Governance ◽  
Gaza Strip ◽  
Arithmetic Mean ◽  
Faculty Members ◽  
Years Of Experience ◽  
Education Management ◽  
Random Manner ◽  
Effectiveness And Efficiency ◽  
The Gaza Strip ◽  
Palestinian Universities

The study aimed to assess the performance of the Palestinian universities administrations in the Gaza Strip match with the principles of corporate governance and some standards of excellence from the viewpoint of the faculty members, the study used a descriptive and analytical approach, were applied a questionnaire consisting of (31) items on a sample consisting of the number of study (292) faculty member teaching, selected a stratified random manner relative of universities (Al-Azhar , Islamic, and maximum), and increased by 30.2%, in the second semester 2015/2016 m. The results revealed that the study sample approval on the reality of Excellence Palestinian universities education management in the light of the application of the principles of corporate governance at universities in Gaza as a whole amounted to (3.73), as a percentage of (74.72%) significantly, came the scope of participation the first prize with a mean (4.27), and the proportion of a percentage of (85.4%) very much, and in the second area of transparency was an arithmetic mean was (3.92), and the percentage of (78.4%) significantly, and in third place the field of effectiveness and efficiency came an arithmetic mean was (3.76), and the percentage of (75.2%) significantly, and in the fourth field Rashadh The decision-making with a mean was (3.41), and the percentage of (68.2%) significantly, and in last place the field of competitiveness came with a mean was (3.32), as a percentage of (66.4 %) moderately. The findings revealed that there were no statistically significant differences in the study sample estimates of the degree of evaluating the performance of the Palestinian universities administrations in the Gaza Strip match with the principles of corporate governance and some standards of excellence from the viewpoint of faculty members attributed to the sex variable and variable universities differences, while found statistically significant differences in the sample members study estimates due to the variable years of experience for the benefit of years of experience of 11 years and above. The study made a number of recommendations.

أثر الإخلال الوظيفي على الأداء الوظيفي في الجامعات الفلسطينية الخاصة بقطاع غزة

2021 ◽  
Vol 8 (1) ◽  
pp. 118-155
Keyword(s):  
Job Performance ◽  
Gaza Strip ◽  
Point Of View ◽  
Employee Behavior ◽  
Grade Levels ◽  
Academic Qualification ◽  
Job Title ◽  
Female Employees ◽  
The Gaza Strip ◽  
Palestinian Universities

ملخص: هدفت الدراسة التعرف إلى مستوى الإخلال الوظيفي وأثره على الأداء الوظيفي في الجامعات الفلسطينية الخاصة بقطاع غزة، وذلك من وجهة نظر الإدارة العليا، وباستخدام المنهج الوصفي التحليلي، وبالرجوع للأدبيات السابقة، تم بناء استبانة تكونت من (30) فقرة موزعة على (5) مجالات، وهي (الإخلالات التنظيمية، والإخلالات السلوكية، والإخلالات المالية، والإخلالات الجنائية، والأداء الوظيفي)، وبعد التأكد من صدقها وثباتها، تم تطبيقها على عينة مكونة من (102) موظف وموظفة، وقد توصلت الدارسة إلى أن مستوى الإخلال الوظيفي كان منخفضاً، وأن مستوى الأداء الوظيفي كان مرتفعاً، كذلك وُجِد أثر ذو دلالة إحصائية للإخلال الوظيفي في الأداء الوظيفي، وأظهرت النتائج عدم وجود فروق ذات دلالة إحصائية بين متوسطات درجات تقدير أفراد العينة لمستوى الإخلال الوظيفي والأداء الوظيفي تُعزى إلى متغيرات (الجنس، والمؤهل العلمي، والمسمى الوظيفي)، ووجود فروق تعزى لمتغير سنوات الخدمة لصالح ذوي الخبرة الأكثر من 10 سنوات، وفي ضوء تلك النتائج أوصت الدراسة بضرورة تنظيم ندوات إرشادية للعاملين حول اللوائح والأنظمة والقوانين المالية والإدارية التي يجب على الموظفين الالتزام بها، ووضع مدونات أخلاقية لضبط سلوك الموظفين عبر توضيح الإخلال الوظيفي والجزاءات التأديبية المناسبة. الكلمات المفتاحية: الإخلال الوظيفي، الأداء الوظيفي، الجامعات الفلسطينية الخاصة، قطاع غزة. Abstract The study aimed to identify the level of career deviation and its impact on job performance in the Palestinian universities of the Gaza Strip, from the senior management’s point of view, using the descriptive and analytical approach. Concerning the previous literature, a questionnaire was built, which consisted of (30) items distributed into (5) areas, namely (organizational breaches, behavioral breaches, financial breaches, criminal breaches, and job performance), and after making sure of their validity and consistency, it was applied to a sample It consists of (102) male and female employees. The study found that the level of job replacement was low, the level of job performance was high, and there was also a statistically significant effect of career deviation on job performance, and the results showed that there were no statistically significant differences between the average scores of the sample members’ grade levels on the levels of career deviation and job performance to variables (gender, academic qualification, and job title), and the existence of differences attributable to the years of service variable in favor of those with more than ten years of experience. The study recommended the necessity of organizing guidance seminars for workers about the financial and administrative regulations, rules and laws that employees must abide by, and developing ethical codes to control employee behavior by clarifying breach of employment and appropriate disciplinary sanctions. Keywords: career deviation, job performance, private Palestinian universities, Gaza Strip

scholarly journals The Impact of Strategic Intelligence of University Leaders in Achieving Competitive Advantages in Palestinian Universities - Gaza Strip

2018 ◽  
pp. 1-25
Author(s):  
Ayman Abdelkader Radi ◽  
Keyword(s):  
Competitive Advantage ◽  
Gaza Strip ◽  
Main Tool ◽  
Total Quality ◽  
Strategic Intelligence ◽  
Significant Difference ◽  
University Leaders ◽  
Palestinian Universities ◽  
The University ◽  
The Impact

The research aims to identify the extent to which Palestinian leaders possess strategic intelligence and their ability to achieve competitive advantage for their universities. The authors formulated two main hypotheses and research questions that cover all aspects of the research. The authors implemented the descriptive analytical method, and used questionnaires as the main tool for data collection. The population of the study was (108) questionnaires, while the sample was 74 questionnaires. The study used the stratified random sampling method. SPSS program was used for statistical input, processing and analysis of the data. The results showed that strategic intelligence has an impact on achieving competitive advantage. The results also showed that the strategic intelligence level of the Palestinian universities leaders is (81%), while the competitive advantage rate was (75%). Results also showed that there is no statistically significant difference between the respondents' responses about the level of strategic intelligence of academic leaders in achieving competitive advantage, according to the study variables (the administrative level, the university). The study recommended the need to strengthen all aspects of competitive advantage, namely improving the image of the university, and adopting a policy of innovation, creation and total quality management.

درجة تحقق الدور المستقبلي للطلبة المعلمين بالجامعات الفلسطينية المعتمد على توظيف المستحدثات التكنولوجية المعاصرة

2019 ◽  
Vol 7 (3) ◽  
pp. 43-55
Author(s):  
Rafat M. S. El-Ewadi
Keyword(s):  
Statistical Methods ◽  
Gaza Strip ◽  
Relative Weight ◽  
Technological Innovations ◽  
Future Role ◽  
The Future ◽  
Study Population ◽  
The Gaza Strip ◽  
Palestinian Universities

The study aimed to get to know the Degree check of the future role of the Pre-service teachers Palestinian universities based on the employment of modern technological innovations in their view, For achieving the study objectives, the researcher has developed a questionnaire consists of (62) paragraphs, whereas the study population consists of (794) students from the Palestinian Universities, and hired a researcher statistical methods (SPSS) .The study found that the Degree check of the future role of the Pre-service teachers Palestinian universities based on the employment of modern technological innovations from the perspective of students' ability (3.52), a with a relative weight (70.3%) among the study sample. The findings revealed that there were no statistically significant differences at (α≤0.05) in the future role of Pre-service teachers Palestinian universities based on the employment of modern technological innovations as seen by university Pre-service teachers the Gaza Strip due to the variable sex (male, female), and variable university in both (Al-Azhar and Al-Aqsa); while no statistically significant due to the variable university estimate differences, there is a difference in the degree of response among the study sample attributed to (excellent / very good). The study made a number of recommendations and suggestions.

Effect of Applying Green Marketing Mix Elements on Achieving Competitive Advantage - Case Study: Palestine Cellular Communications Co. JAWWAL

2019 ◽  
Vol 2 (3) ◽  
pp. 78-102
Author(s):  
Mohammed Salem ◽  
Ezzedine Abdel Moati Dalloul ◽  
Al-Baraa Akram Tabasi ◽  
Tariq Adel Harzallah ◽  
Ahmed Riad Al-Habil ◽  
...  
Keyword(s):  
Competitive Advantage ◽  
Gaza Strip ◽  
Marketing Mix ◽  
Green Marketing ◽  
Cellular Communications ◽  
Green Product ◽  
Four Dimensions ◽  
The Social ◽  
Environmentally Safe ◽  
The Gaza Strip

This study aims to investigate the effects of applying green marketing mix elements in achieving the competitive advantage: an empirical study on the customers of Palestine Cellular Communications "Jawwal". The study highlights the application of green marketing mix and its four dimensions: the green product, the green price, the green promotion, and the green place, and its effect in attaining the competitive advantage. This will help the decision makers in Jawwal, working in the Gaza Strip, come up with importance of this modern marketing techniques and its role in increasing the environmental awareness and developing the social responsibility to offer an environmentally safe service to the customers and accomplish the competitive advantage which will lead the company to be the top between its competitors. The descriptive analytical method was used to reach the results of the study. The field of the study is the whole users of Jawwal services. The researchers distributed a questionnaire among 400 users of Jawwal using a random sample, then received back 383 questionnaires. The study presented a set of results and the most importantly: The application of green marketing mix elements represented in (the green product, the green price, the green promotion, and the green place) has a great role in achieving the competitive advantage of the company. This means using this marketing style will contribute in an effective way to make the company rank the best among its competitors. 

درجة تحقق الدور المستقبلي للطلبة المعلمين بالجامعات الفلسطينية المعتمد على توظيف المستحدثات التكنولوجية المعاصرة

2019 ◽  
Vol 7 (3) ◽  
pp. 43-55
Author(s):  
Rafat M. S. El-Ewadi
Keyword(s):  
Statistical Methods ◽  
Gaza Strip ◽  
Relative Weight ◽  
Technological Innovations ◽  
Future Role ◽  
The Future ◽  
Study Population ◽  
The Gaza Strip ◽  
Palestinian Universities

The study aimed to get to know the Degree check of the future role of the Pre-service teachers Palestinian universities based on the employment of modern technological innovations in their view, For achieving the study objectives, the researcher has developed a questionnaire consists of (62) paragraphs, whereas the study population consists of (794) students from the Palestinian Universities, and hired a researcher statistical methods (SPSS) .The study found that the Degree check of the future role of the Pre-service teachers Palestinian universities based on the employment of modern technological innovations from the perspective of students' ability (3.52), a with a relative weight (70.3%) among the study sample. The findings revealed that there were no statistically significant differences at (α≤0.05) in the future role of Pre-service teachers Palestinian universities based on the employment of modern technological innovations as seen by university Pre-service teachers the Gaza Strip due to the variable sex (male, female), and variable university in both (Al-Azhar and Al-Aqsa); while no statistically significant due to the variable university estimate differences, there is a difference in the degree of response among the study sample attributed to (excellent / very good). The study made a number of recommendations and suggestions.

scholarly journals ABILITY TO MANAGE THE KNOWLEDGE AND COMPETITIVE ADVANTAGE: Applied to ICT Companies in the Gaza Strip affiliated with the Palestinian Information Systems Association (PITA): قدرة إدارة المعرفة والميزة التنافسية: بالتطبيق على شركات تكنولوجيا المعلومات والاتصالات في قطاع غزة المنضمة لاتحاد نظم المعلومات الفلسطينية (PITA)

2019 ◽  
Vol 3 (13) ◽  
Author(s):  
Rima Mustafa Mahahy
Keyword(s):  
Knowledge Management ◽  
Organizational Structure ◽  
Competitive Advantage ◽  
Gaza Strip ◽  
Electronic Questionnaire ◽  
Variable Capacity ◽  
Descriptive Approach ◽  
The Gaza Strip ◽  
The Impact ◽  
Ict Companies

  The study aims to determine the impact of knowledge management on the competitive advantage of the sector companies by clarifying the impact of different components of ability to manage the knowledge and competitive advantage by applying to the ICT companies in the Gaza Strip of the Palestinian Information Technology Association ( PITA). The research problem was the main question: What is the impact of knowledge management on the competitive advantage of sector companies?. The main objective of the research was to identify the impact of knowledge management on the competitive advantage of sector companies. The researcher used the analytical descriptive approach. To achieve the objectives of the study, an electronic questionnaire made up of two parts: The first part includes the data of the study sample. The second part includes 9 main themes. The data were processed through the application of the Statistical Package for Social Sciences(SPSS). The researcher used the analytical descriptive approach, which tries to describe, assess and interpret the reality of "the impact of knowledge management on the competitive advantage of the sector companies. The study community is composed of officials at various administrative levels (top, middle and low) in ICT companies in the Gaza Strip(PITA), The researcher used an electronic questionnaire was sent to the companies through the e-mail of these companies made up of two parts: The first part includes the data of the study. One of the most important findings of the researcher There is a statistically significant impact of the variable capacity of the social infrastructure to knowledge management (organizational structure, organizational culture, individuals) on the competitive advantage. There is a significant impact of the variable capacity of knowledge management processes (acquisition, conversion, application, protection) on the competitive advantage of the companies subject of study. There is a statistically significant impact of the ability of the IT infrastructure to knowledge management on competitive advantage the most important recommendations recommended by the study. The focus was on the top management of all companies wishing to maintain their competitive advantage adopting the method of knowledge management building Administrations or departments specializing in this field have an active player position in the organizational structure of the company, The need to pay attention in the knowledge; held by the employees and motivate them to retain knowledge. The need for the company to pay attention to knowledge in its environment. Moreover, the need to pay attention to the rules of knowledge and apply these rules to achieve a competitive advantage.

أثر تعزيز ثقافة الجودة بالممارسات الأخلاقية على تحقيق التميز للجامعات (دراسة تطبيقية على الجامعات الفلسطينية)

2016 ◽  
Vol 3 (1) ◽  
pp. 23-53
Keyword(s):  
Organizational Culture ◽  
Data Collection ◽  
Analytical Approach ◽  
Gaza Strip ◽  
Total Quality ◽  
Ethical Practices ◽  
Study Population ◽  
The Gaza Strip ◽  
Palestinian Universities ◽  
Culture Of Quality

ملخص: يهدف البحث للتعرف إلى أي مدى تعزيز ثقافة الجودة بالممارسات الأخلاقية يؤثر في تحقيق التميز في الجامعات الفلسطينية في قطاع غزة، وقام الباحث بصياغة فرضيتن رئيستين، ومجموعة تساؤلات لتغطي كافة جوانب هذا البحث، واستخدم الباحث المنهج الوصفي التحليلي لهذا الغرض، واستخدم قائمة الاستقصاء كأداة رئيسة لجمع البيانات، وبلغ حجم مجتمع الدراسة (1909) مفردة، وبلغت عينة الدراسة (320) مفردة، وكانت العينة عشوائية، كما تم استخدام برنامج التحليل الإحصائي (SPSS) كرزمة إحصائية لإدخال ومعالجة وتحليل البيانات، وتوصلت نتائج البحث إلى تدني نسب توافر ثقافة الجودة، التي تتناسب مع بيئة التميز، وكذلك تدني نسب توافر الممارسات الأخلاقية، وأيضاً تدنى منسوب بيئة التميز بالجامعات الفلسطينية، وأوصت الدراسة بخفض مستويات الصراع التنظيمي، وذلك من خلال التعامل بالعدل مع جميع العاملين، وربط العمل بالنزاهة والشفافية المهنية. ABSTRACT The search is designed to identify the extent to which the organizational culture with ethical practices in achieving total quality in Palestinian universities in the Gaza Strip. The researcher formulated two major hypotheses and a range of questions covering all aspects of the research. The researcher used descriptive analytical approach for this purpose, used the survey as a tool for data collection, and the study population consisted of (1909) cases with a sample of (320) cases. A two-stage cluster sample was used by the researcher who utilized the (SPSS) as a statistical package to enter and the processing and analysis of data.The research results showed lower rates of availability of organizational culture (the culture of quality), which match the quality and environment as well as low rates of availability of ethical practices, and also the low level of overall quality with Palestinian universities. The study recommended lowering levels of organizational conflict, through the justice deal with all workers, and work with integrity and professionalism. الكلمات المفتاحية:ثقافة الجودة، الممارسات الأخلاقية، التميز

scholarly journals The Impact of Strategic Intelligence of University Leaders in Achieving Competitive Advantages in Palestinian Universities - Gaza Strip

2017 ◽  
pp. 1-25
Author(s):  
Ayman Abdelkader Radi ◽  
Keyword(s):  
Competitive Advantage ◽  
Gaza Strip ◽  
Main Tool ◽  
Total Quality ◽  
Strategic Intelligence ◽  
Significant Difference ◽  
University Leaders ◽  
Palestinian Universities ◽  
The University ◽  
The Impact

The research aims to identify the extent to which Palestinian leaders possess strategic intelligence and their ability to achieve competitive advantage for their universities. The authors formulated two main hypotheses and research questions that cover all aspects of the research. The authors implemented the descriptive analytical method, and used questionnaires as the main tool for data collection. The population of the study was (108) questionnaires, while the sample was 74 questionnaires. The study used the stratified random sampling method. SPSS program was used for statistical input, processing and analysis of the data. The results showed that strategic intelligence has an impact on achieving competitive advantage. The results also showed that the strategic intelligence level of the Palestinian universities leaders is (81%), while the competitive advantage rate was (75%). Results also showed that there is no statistically significant difference between the respondents' responses about the level of strategic intelligence of academic leaders in achieving competitive advantage, according to the study variables (the administrative level, the university). The study recommended the need to strengthen all aspects of competitive advantage, namely improving the image of the university, and adopting a policy of innovation, creation and total quality management.

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