scholarly journals The Reasons for Decertification of ISO 9001: Financial Aspects

2017 ◽  
Vol 21 (3) ◽  
pp. 173 ◽  
Author(s):  
Piotr Kafel ◽  
Alexandra Simon

<p><strong>Purpose:</strong> The purpose of this paper is to analyse the financial performance of organizations that give up their QMS (Quality Management System) according to ISO 9001 certification. Different reasons found for the cancellation of ISO 9001 certification were taken into consideration. The decrease in certification of ISO 9001 standard is, during the past few years, noticeable in many countries. Therefore, there is a need to analyze the phenomena.</p><p><strong>Methodology/Approach:</strong> The study analyses financial performance of organizations and reasons of ISO 9001 certificates cancellation based on 99 Polish organizations, which gave up certification in years 2012 and 2013. The reasons of certificate cancelation were obtained from the quality managers of studied organizations. Financial performance was estimated on the basis of the ROA indicator value.</p><p><strong>Findings:</strong> The results show that in the studied organizations, there is a big group of companies that had financial problems. There were 28.8% of organizations that did not have profits at all, and 32.9% with a financial performance, calculated according to ROA indicator value, lower than the average for the industry in which studied organizations were operating. Surprisingly, there is no evident correlation between the reasons of ISO 9001 decertification and financial performance of these organizations.</p><p><strong>Research Limitation/implication:</strong> The data cover Polish organizations that give up ISO 9001 certification, and they were obtained only from one certification body. Survey data concerning the decision of decertification cover only a two-year period of time.</p><strong>Originality/Value of paper:</strong> The findings of our study might be helpful for the managers of organizations and certification bodies as well as for the researchers to describe the effectiveness of activities related to QMS implementation, certification and cancellation.

2019 ◽  
pp. 03-06
Author(s):  
Yu. Yu. Komarovskaya

Knowledge management is an independent branch of knowledge closely related to the quality management, and such relationship is reflected in the requirements for establishing, implementing and improving the accessibility of knowledge, as we as for assessing the level of knowledge set in the latest version of ISO 9001. Updating of ISO 9001 encourages organizations to optimize the exchange of information and knowledge to form and develop critical competences of organization, including for evaluation of the performance of the quality management system. Such optimization can be achieved by means of analytical study on scientific knowledge systems and simulation of interrelationship between the processes of monitoring, evaluation and sharing of knowledge, and their role in the formation of various competences. The paper offers a model of interrelationship between the knowledge evaluation and management to improve the important ability of organization to profit from the lessons of the past.


2021 ◽  
Vol 51 ◽  
pp. 28-37
Author(s):  
Maria Angeles Tebar Betegon ◽  
Víctor Baladrón González ◽  
Natalia Bejarano Ramírez ◽  
Alejandro Martínez Arce ◽  
Juan Rodríguez De Guzmán ◽  
...  

Author(s):  
D. Thandapani ◽  
K. Gopalakrishnan ◽  
S.R. Devadasan ◽  
C.G. Sreenivasa ◽  
R. Murugesh

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Muhammad Ikram ◽  
Yichen Shen ◽  
Marcos Ferasso ◽  
Idiano D’Adamo

Purpose This study aims to explore the effects of the COVID-19 outbreak on exports of goods and services, logistics performance, environmental management system (ISO 14001) certification and quality management system (ISO 9001) certification in top affected Asian countries of India, Iran, Indonesia, Philippines, Bangladesh and Pakistan. Design/methodology/approach A novel grey relational analysis models’ approach is used to examine the inter-relationship between COVID-19 economic growth and environmental performance. Moreover, the authors applied a conservative (maximin) model to investigate which countries have the least intensifying affected among all of the top affected COVID-19 Asian countries based on the SS degree of grey relation values. The data used in this study was collected from multiple databases during 2020 for analysis. Findings Results indicate that the severity of COVID-19 shows a strong negative association and influence of COVID-19 on the exportation of goods and services, logistics performance, ISO 9001 and ISO 14001 certifications in all the six highly affected countries during a pandemic outbreak. Although the adverse effects of COVID-19 in exporting countries persisted until December 31, 2020, their magnitude decreased over time in Indonesia and Pakistan. During the COVID-19 outbreak, Pakistan showed comparatively better performance among the six top highly affected Asian countries due to its smart locked down strategy and prevents its economy from severe damages. While India and Iran export drastically go down due to a rapid increase in the number of COVID-19 cases and deaths. Research limitations/implications The research findings produce much-required policy suggestions for leaders, world agencies and governments to take corrective measures on an emergent basis to prevent the economies from more damages and improve their logistics, environmental and quality performance during the pandemic of COVID-19. Originality/value This study develops a framework and investigates the intensifying effects of COVID-19 effects on economic growth, logistics performance, environmental performance and quality production processes.


2019 ◽  
Vol 1 (2) ◽  
Author(s):  
Alex Pizzio Da Silva ◽  
José Eudacy Feijó Paiva

<p>O objetivo deste artigo é contribuir ao debate acerca da gestão do Poder Judiciário tendo como referência o princípio constitucional da eficiência na administração pública e os princípios da gestão da qualidade. Sob esse enfoque são abordados os temas da crise na administração pública e na administração judiciária. Através de uma revisão bibliográfica em livros e artigos levantou-se as contribuições de autores sobre o tema em análise. Uma correlação entre os princípios da qualidade e a realidade encontrada na administração de unidades judiciárias, através das fontes analisadas para o estudo, é realizada com o fim de demonstrar a validade da aplicação dos princípios para nortear as mudanças necessárias para a melhoria da prestação jurisdicional e a aumentar a satisfação da sociedade. O artigo apresenta a aplicabilidade de um sistema de gestão da qualidade, conforme o modelo da norma ABNT NBR ISO 9001:2015, como uma alternativa eficaz para que o Poder Judiciário apresente a resposta mais adequada para a necessidade de melhoria na eficiência da gestão do Poder Judiciário.</p><p> </p><p>The purpose of this article is to contribute to the debate about the management of the Judiciary having as point of reference the constitutional principle of efficiency in the Public Administration and the principles of quality management. This approach addresses the issues of crisis in the public administration and judicial administration. Through a bibliographical review in books and articles the contributions of authors on the subject under analysis were compiled. A correlation between the principles of quality and the reality found in the management of judicial units, through the sources analyzed for the study, is established in order to demonstrate the validity of the application of the principles to guide the changes necessary to improve the jurisdictional performance and to increase the satisfaction of society. The article presents the applicability of a quality management system, according to the model of ABNT NBR ISO 9001: 2015, as an effective alternative for the Judiciary to provide the most appropriate response to the need of improving the efficiency of the Judiciary management.</p><p> </p>


2018 ◽  
Vol 13 (1) ◽  
pp. 1-9
Author(s):  
Shakina Nur Fitriyna ◽  
Lenggogeni Lenggogeni ◽  
R. Eka Murtinugraha

This study aims to find out how the implementation of quality management system based on clause in ISO 9001: 2015 on podomoro golf project development project cimanggis with PT. Wijaya Karya Building Building as a contractor. This study is descriptive using clauses in ISO 9001: 2015 as a way of knowing the implementation of quality management system from owner, construction management consultant, and contractor, with questionnaire form about application of field. Questions are made in clauses 4 to clause 10 in ISO 9001: 2015.The results in this study indicate that the implementation of quality management system based on clause in ISO 9001: 2015 from the owner is "Rarely" applied with the percentage of assessment between 50% to 74.99%. The construction management consultant is "Always" applied to the assessment percentage of 75% to 100%. From the contractor's side is "Always" applied with the percentage of valuation between 75% to 100%. From these results obtained factors - factors that become constraints on the implementation of quality management system based on clauses in ISO 9001: 2015, the method or procedure, human resources (HR), and implementation or operational work.


2016 ◽  
Vol 4 (3) ◽  
pp. 37
Author(s):  
Dewi Setiawati

This research mainly aims to explore competencies of training graduated which focuses on factors that influence competencies of training graduates, such as the implementation of quality management system ISO 9001:2008 and teaching quality of Widyaiswara. The main research problem addressed in this study is how the implementation of quality management system ISO 9001:2008 and teaching quality of Widyaiswara contribute to competencies of training graduates, both partially and altogether. I conducting this research, explanatory survey method is used with questionairres using likert and interval scales as the data collection techniques, that are distributed to 51 graduates of training at PPPPTK Penjas dan BK. To analyse the data, the study employs PPM (Pearson Product Moment), to investigate the direct and non-direct correlations of dependent and independent variables. Significance tests are administered using F-test and t-test. The results show that (1) the impelementation of quality management system ISO 9001:2008 significantly influences competencies of training graduates; (2) teaching quality of Widyaiswara significantly influences competencies of training graduates; and (3) both the implementation of quality management system ISO 9001:2008 and teaching quality of Widyaiswara significantly influence competencies of training graduates.


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