scholarly journals E-Commerce: Expectations and Shortfalls

2013 ◽  
Vol 2 (2) ◽  
pp. 59-78
Author(s):  
Angshuman Hazarika
Keyword(s):  
Service Provider ◽  
Service Providers ◽  
The Internet ◽  
Electronic Medium ◽  
Goods And Services ◽  
The World ◽  
Payment Gateway

The concept of E-commerce has existed since the inception of the internet, but it has acquired significance in the recent years. India being one of the fastest growing E-commerce markets in the world has no specific legislation to protect the interests of the buyers and sellers of goods and services over the electronic medium. The situation is further complicated by the fact that a typical transaction over the internet or phone needs the involvement of many service providers including a payment gateway, the main website, the bank or card verification website, the security certification website and the final service provider, which includes the shipping agent who delivers the goods. Separate laws are required to regulate the functioning of all these intermediaries. The paper examines the existing provisions available for the protection of the buyers and sellers who conduct transactions through the electronic medium. Further, the customer protection policies of four dominant E- commerce websites in India being flipkart.com, irctc.co.in, makemytrip.com and groupon.co.in are evaluated. A few cases of consumer disputes arising over transactions conducted over the electronic medium are also discussed. Lastly, the paper analyses the measures which needs to be taken to provide protection to buyers and sellers on the internet.

An Introduction to Information Technology and Business Intelligence

2011 ◽  
pp. 1-21
Author(s):  
Stephan Kudyba ◽  
Richard Hoptroff
Keyword(s):  
Information Technology ◽  
Business Intelligence ◽  
Information Technologies ◽  
State Of The Art ◽  
The Internet ◽  
Information Economy ◽  
Goods And Services ◽  
Software Applications ◽  
The World ◽  
Industry Sectors

The world of commerce has undergone a transformation since the early 1990s, which has increasingly included the utilization of information technologies by firms across industry sectors in order to achieve greater productivity and profitability. In other words, through use of such technologies as mainframes, PCs, telecommunications, state-of-the-art software applications and the Internet, corporations seek to utilize productive resources in a way that augment the efficiency with which they provide the most appropriate mix of goods and services to their ultimate consumer. This process has provided the backbone to the evolution of the information economy which has included increased investment in information technology (IT), the demand for IT labor and the initiation of such new paradigms as e-commerce.

Factors Affecting Behavior Intentions to Adopt Electronic Shopping on the World Wide Web

2011 ◽  
pp. 107-128 ◽  
Author(s):  
Bay Arinze ◽  
Christopher Ruth
Keyword(s):  
World Wide Web ◽  
World Wide ◽  
The Internet ◽  
Critical Factors ◽  
Factors Affecting ◽  
Goods And Services ◽  
Behavior Intentions ◽  
The World ◽  
Adoption Decisions ◽  
Adoption Model

Searching for and purchasing personal goods and services on the Internet, termed hereafter as “Web shopping,” has seen tremendous growth over the past 2-3 years. With the advent of the Internet and accompanying technologies such as broader bandwidth modems, more robust browsers and multimedia, growth for Web shopping should explode, sustained only by consumers’ perceptions of this new market channel and their subsequent adoption behavior based on these perceptions. Surprisingly, little research has empirically tested an adoption model to this technology to determine critical factors that may influence adoption decisions at the consumer level.

Novel Value Added Services Generated from Corporate Network Data

2015 ◽  
Vol 21 (4) ◽  
pp. 648-651
Author(s):  
Lukas Tanutama ◽  
Gerrard Polla ◽  
Raymond Kosala ◽  
Richard Kumaradjaja
Keyword(s):  
Service Provider ◽  
Service Providers ◽  
Core Competencies ◽  
Value Added ◽  
Business Environment ◽  
The Internet ◽  
Network Data ◽  
Corporate Networks ◽  
Corporate Network ◽  
Close Relationship

The competitive nature of Internet access service business drives Service Providers to find innovative revenue generators within their core competencies. Internet connection is the essential infrastructure in the current business environment. Service Providers provide the Internet connections to corporate networks. It processes network data to enable the Internet business communications and transactions. Mining the network data of a particular corporate network resulted in its business traffic profile or characteristics. Based on the discovered characteristics, this research proposes novel generic Value Added Services (VAS). The VAS becomes the innovative and competitive revenue generators. The VAS is competitive as only the Service Provider and its customer know the traffic profile. The knowledge becomes the barrier of entry for competitors. To offer the VAS, a Service Provider must build close relationship with its customer for acceptance.

scholarly journals Research Based on International Trade System and the Pursuit of Free Digital Trade

2021 ◽  
Vol 2 (4) ◽  
Author(s):  
Houqi Ji
Keyword(s):  
International Trade ◽  
Technological Change ◽  
Driving Force ◽  
The Internet ◽  
Trading System ◽  
Goods And Services ◽  
Cross Border ◽  
Data Flows ◽  
The World ◽  
International Trading

The world is witnessing the digitization of the production, exchange and consumption of goods and services in economy. The Internet and cross-border based data flows are becoming important trade channels as more products are traded online or with integrated functions that are based on digital connections. We emphasize the technical emergency element in existing international rules, which shows that technological change is a driving force for competitive regime creation and forum transformation, contributing to the process of fragmentation of the international trading system.

scholarly journals UPAYA RESTORAN DALAM MENCIPTAKAN KEPUASAN PELANGGAN: Studi Pengendalian Mutu Restoran Dave Kitchen di Yogyakarta

2018 ◽  
Author(s):  
Daisy Christiana Santoso
Keyword(s):  
Quality Of Care ◽  
Service Provider ◽  
Service Providers ◽  
Tourism Industry ◽  
Quality Of Services ◽  
The World ◽  
Food And Beverage ◽  
Independent States ◽  
Unit Analysis

ABSTRACRestaurant or caffee is part of tourism industry that played a role as service providers food and beverage for people who were far from home. The customer’s need of value service pushing the service provider of food and beverage to get involved in the competition and won them all. Any activities of the restaurant must be focused on management efforts to provide the performances of service that exceed expectations of customers. These efforts can be done through the development of the quality of care with consists of reability, responsibility, assurance, empathy, and tangibles. Based on the above description, then done reseacrh on the strategy the development of the quality of services to the satisfaction of customers. Unit analysis of this research are the guests who has ever been and making purchases at Dave Kichen. Methods used in this study is the method of observation, interview and documentation. The analysis of data used is the analysis of qualitative to see the influence of a variable is independent of variable dependent. The analysis is shown by those independent states (in the world service) to variable dependent (reward customers). These other factors that arent pursuing.

scholarly journals TELEVISION MARKET DEVELOPMENT DURING THE COVID-19 PANDEMIC

2020 ◽  
Vol 10 (86) ◽  
Author(s):  
Hennadii Mitrov ◽  
Keyword(s):  
Service Providers ◽  
Video On Demand ◽  
The Internet ◽  
Positive Effects ◽  
On Demand ◽  
Main Requirement ◽  
Depth Analysis ◽  
The World ◽  
Streaming Services ◽  
Television Market

The article covers the issues surrounding the global Internet TV market’s evolution during the COVID-19 pandemic. The rapid changes in the modern Internet television market mean that an in-depth analysis of its development strategies is necessary for further development. The article goes over current trends that affect the development of the industry, and the factors that have led to its changes listed. Today, the main directions of the development of Internet television include multi-screen, video on demand, and the evolution of streaming platforms. This phenomenon became possible by the growing convergence of the Internet and television. The main driving force of the industry has become the so-called streaming services that provide content to subscribers anywhere and anytime — the main requirement to access it being the Internet. The battle for audiences has become truly international. But due to quarantine in many countries, most viewers have drastically changed their habits. Home entertainment has been taking first place, and television became one of them. For the first time in years, TV channel ratings have doubled, movie premieres have been delayed, and sports events around the world have come to a standstill. Audiences turned to those who could offer them the best content. The article examines trends caused by the pandemic, such as a significant increase in Internet traffic, the halting of movie and TV series production, a decrease in the number of sports games and related events, streaming services changing their tariff plans, and the subscription payment model taking leadership in the video-on-demand market. Both the negative and positive effects of these factors on television service providers’ activities, as well as the new habits of subscribers are analyzed. This situation has completely changed the industry, but it has only helped the business of large and local operators. Companies around the world have had to improve their service in a matter of weeks. These changes in the market would have taken years under normal conditions, but the pandemic has significantly accelerated the progress of Internet television and made it possible for end-users to get high-quality services.

Kierkegaard and the Internet

2011 ◽  
pp. 207-214
Author(s):  
Andrew Ward ◽  
Brian Prosser
Keyword(s):  
Twentieth Century ◽  
Service Providers ◽  
The Internet ◽  
Internet Service ◽  
Post Secondary ◽  
The World ◽  
National Networks ◽  
The University ◽  
To Receive ◽  
University Of Idaho

In the last decade of the twentieth century, with the advent of computers networked through Internet Service Providers and the declining cost of such computers, the traditional topography of secondary and post-secondary education has begun to change. Where before students were required to travel to a geographically central location in order to receive instruction, this is often no longer the case. In this connection, Todd Oppenheimer writes in The Atlantic Monthly that one of the principal arguments used to justify increasing the presence of computer technology in educational settings is that “[W]ork with computers – particularly using the Internet – brings students valuable connections with teachers, other schools and students, and a wide network of professionals around the globe.”1 This shift from the traditional to the “virtual” classroom2 has been welcomed by many. As Gary Goettling writes, “[D]istance learning is offered by hundreds, if not thousands, of colleges and universities around the world, along with a rapidly growing number of corporate and private entities.”3 Goettling’s statement echoes an earlier claim by the University of Idaho School of Engineering that one of the advantages of using computers in distance education is that they “increase access. Local, regional, and national networks link resources and individuals, wherever they might be.”4

Detecting Network Anomalies In ISP Network Using DNS And NetFlow

2019 ◽  
Vol 2 (3) ◽  
pp. 238-242
Author(s):  
Andreas Tedja ◽  
Charles Lim ◽  
Heru Purnomo Ipung
Keyword(s):  
Service Providers ◽  
The Internet ◽  
Domain Name System ◽  
Domain Name ◽  
Internet Service ◽  
Ip Address ◽  
Traffic Characteristics ◽  
The World ◽  
Fast Flux ◽  
Crucial Part

The Internet has become the biggest medium for people to communicate with otherpeople all around the world. However, the Internet is also home to hackers with maliciouspurposes. This poses a problem for Internet Service Providers (ISP) and its user, since it ispossible that their network is compromised and damages may be done. There are many types ofmalware that currently exist on the Internet. One of the growing type of malware is botnet.Botnet can infect a system and make it a zombie machine capable of doing distributed attacksunder the command of the botmaster. In order to make detection of botnet more difficult,botmasters often deploy fast flux. Fast flux will shuffle IP address of the domain of themalicious server, making tracking and detection much more difficult. However, there are stillnumerous ways to detect fast flux, one of them is by analysing DNS data. Domain Name System(DNS) is a crucial part of the Internet. DNS works by translating IP address to its associateddomain name. DNS are often being exploited by hackers to do its malicious activities. One ofthem is to deploy fast flux.Because the characteristics of fast flux is significantly different thannormal Internet traffic characteristics, it is possible to detect fast flux from normal Internettraffic from its DNS information. However, while detecting fast flux services, one must becautious since there are a few Internet services which have almost similar characteristics as fastflux service. This research manages to detect the existence of fast flux services in an ISPnetwork. The result is that fast flux mostly still has the same characteristics as found on previousresearches. However, current fast flux trend is to use cloud hosting services. The reason behindthis is that cloud hosting services tend to have better performance than typical zombie machine.Aside from this, it seems like there has been no specific measures taken by the hosting service toprevent this, making cloud hosting service the perfect medum for hosting botnet and fast fluxservices.

scholarly journals Netzneutralität: Regulierungsbedarf?

2011 ◽  
Vol 60 (2) ◽  
Author(s):  
Hubertus Gersdorf
Keyword(s):  
Quality Of Service ◽  
Service Provider ◽  
Service Providers ◽  
Competition Law ◽  
Added Value ◽  
The Internet ◽  
Best Effort ◽  
Content Provider ◽  
Regulatory Law

AbstractIn principle, all data on the Internet have so far been transmitted on the basis of best-effort, i.e. equally and without change, regardless of content, service, application, origin or destination. Quality of Service (QoS) has not been excluded, but has instead generally been limited to the access network of the Internet Service Provider (access-ISP) (IPTV, VoIP etc.). Now, the ISPs plan to offer such a QoS on the Internet as well by means of various prioritised transport groups. These QoS transport groups are not supposed to displace, but rather to complement the best effort area (QoS and best effort). Hereby the ISP first expect to participate more in the added value of the Internet. Secondly, the problems caused by the bottleneck for timecritical services and other forms of QoS (IPTV, VoIP, gaming etc.) are to be eliminated. Thirdly, various transport groups and various groups of products (IPTV, VOD, interactive services such as gaming etc.) characterised by specific technical features of performance and features of quality are to be composed and marketed by the ISP to the content provider, to the service provider and to the consumer. In order to guarantee such QoS on the Internet, the ISP have to agree on cross-network technical standards for QoS.Both the European Commission and the German legislator, being competent for transposing the EU directives on telecommunications into national law, take a careful approach to the issue of network neutrality. For the case that ISP limit the access or the use of services the directives provide for transparency rules aimed at guaranteeing the comsumer’s freedom of choice. Beyond that, minimum requirements for the quality of service can be set in order to prevent impairment of services and hindrance or slowdown of data traffic in the nets. Hereby consumers are protected comprehensively. As it stands more regulation is not necessary. The risk of discrimination coming from vertical integration can be addressed by means of sector-specific regulatory law (cf. § 42 German Telecommunications Act - TKG) and by means of general competition law (cf. §§ 19, 20 Act Against Restraints of Competition - GWB, Article 102 Treaty on the Functioning of the European Union - AEUV). The composition of the various QoS transport groups and marketing to the content provider, to the service provider and to the consumer do not as such give rise to a need for regulation. In fact, the formation of (cross-network) QoS transport groups constitutes a pre-condition for consumers booking such QoS on the Internet. However, all content providers and service providers seeking access to QoS transport groups must have such access according to non-discriminatory terms. Such non-discriminatory access can be adequately guaranteed by sector-specific regulatory law and general competition law. At present, subject to the condition of there being a robust and dynamically developing best effort area in addition to QoS transport groups, more regulation is not necessary. However, it cannot be predicted whether the different QoS transport groups will emerge or not. Regulation „at random“ is as pointless as „symbolic regulation“.

Teaching Mathematics with Technology: Mining Mathematics on the Internet

1994 ◽  
Vol 41 (5) ◽  
pp. 276-281
Author(s):  
M. G. (Peggy) Kelly ◽  
James H. Wiebe
Keyword(s):  
Critical Analysis ◽  
Computer Network ◽  
Service Providers ◽  
The Internet ◽  
Teaching Mathematics ◽  
Time Data ◽  
Internet Service ◽  
Evaluation Standards ◽  
The World ◽  
Problem Solvers

Throughout the Curriculum and Evaluation Standards for School Mathematics (NCTM 1989) the notion of students and teachers as critical thinkers, information seekers, and problem solvers is a priority. The Internet, an electronic highway connected by gateways from one computer network to another, furnishes a telecommunications link around the world. The Internet enables students and teachers to access authentic, real-time data for critical analysis. With access to such Internet service providers as a university computer network or a commercial service like Compuserve, Prodigy, or Applelink, students and teachers become active information seekers.

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