TabangKO Philippines - Mobile Money Cash Transfers and Financial Literacy in the Post-disaster Context

2015 ◽  
Author(s):  
Keith Ives
Keyword(s):  
Financial Literacy ◽  
Cash Transfers ◽  
Mobile Money ◽  
Post Disaster

scholarly journals Analysis of financial literacy and its effects on financial inclusion in Uganda

2021 ◽  
Vol 10 (3) ◽  
pp. 67-83
Author(s):  
Jason Kasozi ◽  
Daniel Makina
Keyword(s):  
Financial Literacy ◽  
Developing Economies ◽  
Logistic Models ◽  
Principal Component ◽  
Financial Inclusion ◽  
Demand Side ◽  
Ceteris Paribus ◽  
Mobile Money ◽  
Novel Approach ◽  
Cross Country

The paper investigates whether financial literacy influences financial inclusion in Uganda on the premise that there are currently few to no studies that investigate this causality and the general lack of consensus on an appropriate measure for financial literacy. It uses data from the FinScope (2018) consumer survey on Uganda and applies Principal Component Analysis (PCA) to construct a composite financial literacy index of the adult bankable population (16 years and older). The index is then regressed - alongside other demand-side control variables, against a measure of financial inclusion using logistic models. Our measure of financial literacy significantly and positively affects financial inclusion in Uganda even in the presence of variables like age, gender, income, and education. Individuals who make financial ends meet, plan for their financial future welfare, seek financial advice, and are receptive towards technology, are 'ceteris paribus', more likely to be financially included than not. Technology and mobile money adoption enhance financial inclusion while more men are financially included than women. While the dataset is limited to demand-side variables of Uganda and cannot be generalised, comparative cross-country studies with robust datasets are needed to provide further insights. The paper advances a novel approach for measuring financial literacy for developing economies while contributing to efforts to standardize an international measure. It also provides empirical insights to support the notion that financial literacy should be addressed more holistically and recommends this approach for improving financial inclusion in Uganda and globally.

scholarly journals Preparing a Financial Incentive Program to Improve Adherence to ART for Scale: Using an Implementation Science Framework to Evaluate an mHealth System in Tanzania

2021 ◽  
Author(s):  
Laura Packel ◽  
Carolyn Fahey ◽  
Atuganile Kalinjila ◽  
Agatha Mnyippembe ◽  
Prosper Njau ◽  
...  
Keyword(s):  
Implementation Science ◽  
Financial Incentives ◽  
Viral Suppression ◽  
Cash Transfers ◽  
Sub Saharan Africa ◽  
Biometric Identification ◽  
People Living With Hiv ◽  
Main Trial ◽  
Mobile Money ◽  
Mobile Payments

Abstract Background: Viral suppression is key to ending the HIV epidemic, yet only 58% of people living with HIV (PLHIV) in sub-Saharan Africa are suppressed. Cash transfers are an effective strategy to improve adherence, but little is known about optimization of implementation; for example, designing effective programs that integrate into existing clinic workflows. We studied implementation of an mHealth system to deliver cash transfers to support antiretroviral medication (ART) adherence.Methods: We conducted an “implementation science-effectiveness” randomized controlled trial evaluating cash transfers conditional on visit attendance for viral suppression among Tanzanian PLHIV initiating ART. An mHealth system using fingerprint identification and mobile payments was used to automatically disburse mobile money to eligible PLHIV. We used Proctor’s framework, assessing implementation of the mHealth system from the perspectives of PLHIV and clinicians. We analyzed mHealth system data and conducted surveys (n=530) and in-depth interviews (n=25) with PLHIV, clinic and pharmacy staff (n=10), and structured clinic observations (n=2,293 visits).Results: 1,651 cash transfers were delivered to 346 PLHIV in the cash arms, 78% through mobile money. Among those in the cash arms, 81% registered their mobile money account with the mHealth system by study end, signaling high adoption. While acceptability for fingerprinting and mobile payments was high among PLHIV, interviews revealed mixed views: some had privacy concerns while others felt the system was secure and accurate, and provided some legitimacy to the clinical visits. Pharmacists praised system efficiency, but concerns about duplicative recordkeeping and added work arose. Clinic staff voiced excitement for the system’s potential to bring the cash program to all patients and simplify workflows; yet concerns about multiple systems, staffing, and intermittent connectivity tempered enthusiasm, highlighting structural issues beyond program scope. Structured observations revealed a steep learning curve; repeat fingerprint scans and manual entry declined as the system improved. Conclusions: Biometric identification and mobile payments were acceptable to most patients and staff. Fingerprinting encountered some feasibility limitations in the first months of testing, however mobile payments were highly successful. Biometric identification and mobile payments may provide a scalable mechanism to improve patient tracking and efficiently implement financial incentives in low-resource settings.Trial RegistrationName of the registry: clinicaltrials.govTrial registration number: NCT03351556Date of registration: 11/24/2017URL of trial registry record: https://clinicaltrials.gov/ct2/show/NCT03351556?term=mccoy&cntry=TZ&draw=2&rank=4Checklists: StaRI (included with submission). Note CONSORT for cluster randomized trials was used for the main trial but is not directly applicable to this manuscript.

scholarly journals More than one road goes to Rome: Understanding the complex behavioral solutions of mobile money clientele from the lens of fsQCA

2021 ◽  
Vol 6 (2) ◽  
pp. 1-20
Author(s):  
Enock Mintah Ampaw ◽  
Albert Adu-Sackey ◽  
Samuel Baffoe ◽  
Joseph Frempong ◽  
Nborlen Mark Nte-Adik ◽  
...  
Keyword(s):  
Service Quality ◽  
Financial Literacy ◽  
Service Industry ◽  
Service Providers ◽  
Factor Model ◽  
Management Research ◽  
Mobile Money ◽  
Sample Data ◽  
Complex Solutions ◽  
Market Leadership

The study was commissioned to investigate the complex behavioral dispositions of the mobile money service industry in Ghana, and its associated operational challenges. To achieve this, the views of 417, participants were sampled via a structured survey instrument. Tosmana and AMOS Graphics were used to analyze the sample data. The findings of the study demonstrate that the behavioral dispositions of mobile money clientele can be explained through twelve complex solutions. The six-factor model of the study constructs produced an overall solution coverage of 0.94, and an overall solution consistency of 0.80. Furthermore, the AVE and Cronbach’s alpha statistics of the study constructs were found to be above the recommended threshold of > 0.5 and ≥ 0.7, respectively. Moreover, cyber fraud, risky service landscape, poor network, insufficient electronic funds, unforgiven competition, and low financial literacy were identified as the main challenges bedeviling the mobile money industry. It is therefore, recommended that mobile money service providers as a matter of urgency must devise strategies to arrest these challenges in order to heighten service quality in the industry. Again, to ensure market leadership within the mobile money service industry, managers must develop varied product offerings to meet customers’ expectation in each stratum of the twelve complex solutions as enshrined in the findings of the study. Citation: Ampaw, M. E., Adu-Sackey, A., Baffoe, S., Frempong, J., Nbolen, M. N. A. and Azaare, J. (2021). More than one road goes to Rome: Understanding the complex behavioral solutions of mobile money clientele from the lens of fsQCA. International Journal of Technology and Management Research (IJTMR), Vol. 6 (2): Pp.1－20. Received: January 3, 2021Accepted: September 1, 2021

scholarly journals Preparing a financial incentive program to improve retention in HIV care and viral suppression for scale: using an implementation science framework to evaluate an mHealth system in Tanzania

2021 ◽  
Vol 2 (1) ◽  
Author(s):  
Laura Packel ◽  
Carolyn Fahey ◽  
Atuganile Kalinjila ◽  
Agatha Mnyippembe ◽  
Prosper Njau ◽  
...  
Keyword(s):  
Viral Suppression ◽  
Cash Transfers ◽  
Sub Saharan Africa ◽  
Trial Registration ◽  
Hiv Care ◽  
Biometric Identification ◽  
People Living With Hiv ◽  
Main Trial ◽  
Mobile Money ◽  
Mobile Payments

Abstract Background Viral suppression is key to ending the HIV epidemic, yet only 58% of people living with HIV (PLHIV) in sub-Saharan Africa are suppressed. Cash transfers are an effective strategy to improve retention in care, but little is known about optimization of implementation; for example, designing effective programs that integrate into existing clinic workflows. We studied implementation of an mHealth system to deliver cash transfers to support retention. Methods We conducted a mixed-methods study assessing implementation of an mHealth cash transfer study. This was part of a larger, hybrid implementation-effectiveness randomized controlled trial evaluating cash transfers conditional on visit attendance for viral suppression among Tanzanian PLHIV initiating ART. An mHealth system using fingerprint identification and mobile payments was used to automatically disburse mobile money to eligible PLHIV. We used Proctor’s framework, assessing implementation of the mHealth system from the perspectives of PLHIV and clinicians. We analyzed mHealth system data and conducted surveys (n = 530) and in-depth interviews (n = 25) with PLHIV, clinic and pharmacy staff (n = 10), and structured clinic observations (n = 2293 visits). Results One thousand six hundred fifty-one cash transfers were delivered to 346 PLHIV in the cash arms, 78% through mobile money. Among those in the cash arms, 81% registered their mobile money account with the mHealth system by study end, signaling high adoption. While acceptability for fingerprinting and mobile payments was high among PLHIV, interviews revealed mixed views: some had privacy concerns while others felt the system was secure and accurate, and provided some legitimacy to the clinical visits. Pharmacists praised system efficiency, but concerns about duplicative recordkeeping and added work arose. Clinic staff voiced excitement for the system’s potential to bring the cash program to all patients and simplify workflows; yet concerns about multiple systems, staffing, and intermittent connectivity tempered enthusiasm, highlighting structural issues beyond program scope. Structured observations revealed a steep learning curve; repeat fingerprint scans and manual entry declined as the system improved. Conclusions Biometric identification and mobile payments were acceptable to most patients and staff. Fingerprinting encountered some feasibility limitations in the first months of testing; however, mobile payments were highly successful. Biometric identification and mobile payments may provide a scalable mechanism to improve patient tracking and efficiently implement financial incentives in low-resource settings. Trial registration Name of the registry: clinicaltrials.gov Trial registration number: NCT03351556 Date of registration: 11/24/2017 Checklists: StaRI (included with submission). Note CONSORT for cluster-randomized trials was used for the main trial but is not directly applicable to this manuscript.

M-Pesa and Mobile Money in Kenya: Pricing for Success

2017 ◽  
pp. 1-17 ◽  
Author(s):  
Sarit Markovich ◽  
Charlotte Snyder
Keyword(s):  
Mobile Communications ◽  
Cash Transfers ◽  
Cash Transfer ◽  
List Type ◽  
Pricing Strategies ◽  
Future Prospects ◽  
Mobile Money ◽  
Money Transfer ◽  
Market Leader ◽  
Two Sided Markets

The Kenyan government’s announcement of a new 10 percent tax in March 2013 threatened the future prospects of M-Pesa, Safaricom’s mobile money transfer service, which had revolutionized the way money moved in Kenya. The new tax would be levied on all cash transfers but was largely targeted at M-Pesa, which controlled around 80 percent of the cash transfer market. In response to the new tax, Safaricom, the mobile communications market leader, announced a 10 percent price increase.The case presents the structure Safaricom established in order to develop a mobile money transfer service in Kenya. As a concept, M-Pesa was unprecedented in Kenya: prospective customers had to get comfortable with the idea that a mobile communications company could provide a payment system, that transactions could be initiated through a mobile phone, and that nonbank outlets could provide cash-in/cash-out services. Even when the concept was accepted, however, customers needed a convenient network of agents to handle transactions, and stores needed to see demand from customers in order to be motivated to become agent outlets. Thus, in order to grow, M-Pesa needed to aggressively pursue and acquire both customers and agents in this two-sided market. Understand the complexity of pricing in two-sided markets Evaluate the profitability of different pricing strategies in two-sided markets Understand the effect of an innovation on the creation and capture of value Identify possible threats to competitive advantage in two-sided markets as well as in developing countries Understand the value of co-opetition and how cooperation with competitors and complementors can increase a company’s profitability

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