Examining Mobile Banking User Adoption from A Behavioural Perspective

2019 ◽  
Author(s):  
LING LI
Keyword(s):  
Mobile Banking ◽  
User Adoption

A Study on the Impact of Employee Training and Stimulus on Business Recital with Indication to Public and Private Banks of India

2017 ◽  
Vol 7 (02) ◽  
Author(s):  
Khalid Syeed Uddin
Keyword(s):  
Perceived Risk ◽  
Negative Impact ◽  
Financial Institution ◽  
Security And Privacy ◽  
Mobile Banking ◽  
Public And Private ◽  
Banking Services ◽  
Descriptive Research ◽  
User Adoption ◽  
The Impact

Financial institution that offered mobile applications to the consumers should give attention to the perceived risk factors of Mobile Banking adoption in order to retain existing customers as well as attract new consumers. The study suggests that banks should build an application with features to facilitate users’ assessment of Mobile Banking services and thus minimize the perceived risk and maximize the perceived ease of Mobile Banking services. The impact of risk and trust on Mobile Banking adoption has also been examined and shown to be significant to Mobile Banking adoption in the context in India. This study is based on the Descriptive research, where valid responses are collected from the respondent by filling questionnaire. Keeping the TAM proposed by Davis as a theoretical basis, an extended TAM incorporating security and privacy related issues for Mobile Banking adoption is conceptualized. The paper reveals that perceived risk has a negative impact on behavioural intention of Mobile Banking adoption and trust has a negative impact on perceived risk. A well-designed mobile application was also found to be helpful in facilitating easier use and minimizing perceived risk concerns regarding Mobile Banking usage. The purpose of this paper is to examine the effect of perceived risk on Mobile Banking user adoption.

Exploring user adoption of mobile banking: an empirical study in China

2010 ◽  
Vol 9 (3) ◽  
pp. 289 ◽  
Author(s):  
Zhaohua Deng ◽  
Yaobin Lu ◽  
Shimin Deng ◽  
Jinlong Zhang
Keyword(s):  
Empirical Study ◽  
Mobile Banking ◽  
User Adoption

scholarly journals Empirical Evidence of Socially-Engineered Attack Menace Among Undergraduate Smartphone Users in Selected Universities in Nigeria

2021 ◽  
Vol 10 (3) ◽  
pp. 2103-2108
Keyword(s):  
Empirical Evidence ◽  
Mobile App ◽  
Mobile Banking ◽  
Data Loss ◽  
Security Breaches ◽  
User Adoption ◽  
App Development ◽  
Trust Level ◽  
Execution Speed ◽  
E Learning

Smartphone proliferation today, have up-scaled user adoption of Internet-based processing activities. These include (not limited to) e-learning, e-commerce, mobile-banking and others –all aimed at better performance, service delivery at improved execution speed, greater portability, flexibility and accessibility ease. Thus, necessitating growth expansion in mobile-app development across varying platforms that are poised to help users accomplish processing tasks while harnessing the benefits of the technology. Conversely, these techs have also allowed users to be constantly besieged by threats and security breaches. In lieu of residence, sensitive and proprietary –users have become bothered with smartphone exposure to possible data loss and theft –if they are to further adopt these new paradigms. With doubt in their minds, trust levels in user adoption continues to reduce. We seek to investigate social-engineered threats and attacks amongst undergraduates in Nigerian Universities. Result shows that phishing hits a higher successrate against smartphone users in Nigeria, which has decreased client’s trust level in Internet-based services

An Empirical Examination of Perceived Risk in Mobile-Banking

2017 ◽  
Vol 7 (02) ◽  
Author(s):  
Karnika Srivastava ◽  
Manoj Kumar
Keyword(s):  
Perceived Risk ◽  
Negative Impact ◽  
Financial Institution ◽  
Security And Privacy ◽  
Mobile Banking ◽  
Empirical Examination ◽  
Banking Services ◽  
Descriptive Research ◽  
User Adoption ◽  
The Impact

Financial institution that offered mobile applications to the consumers should give attention to the perceived risk factors of Mobile Banking adoption in order to retain existing customers as well as attract new consumers. The study suggests that banks should build an application with features to facilitate users’ assessment of Mobile Banking services and thus minimize the perceived risk and maximize the perceived ease of Mobile Banking services. The impact of risk and trust on Mobile Banking adoption has also been examined and shown to be significant to Mobile Banking adoption in the context in India. This study is based on the Descriptive research, where valid responses are collected from the respondent by filling questionnaire. Keeping the TAM proposed by Davis as a theoretical basis, an extended TAM incorporating security and privacy related issues for Mobile Banking adoption is conceptualized. The paper reveals that perceived risk has a negative impact on behavioural intention of Mobile Banking adoption and trust has a negative impact on perceived risk. A well-designed mobile application was also found to be helpful in facilitating easier use and minimizing perceived risk concerns regarding Mobile Banking usage. The purpose of this paper is to examine the effect of perceived risk on Mobile Banking user adoption.

Integrating TTF and UTAUT to explain mobile banking user adoption

2010 ◽  
Vol 26 (4) ◽  
pp. 760-767 ◽  
Author(s):  
Tao Zhou ◽  
Yaobin Lu ◽  
Bin Wang
Keyword(s):  
Mobile Banking ◽  
User Adoption

Customer Adoption of Mobile Banking: An Integration of TAM with Trust and Social Influnce

2014 ◽  
Vol 701-702 ◽  
pp. 1323-1327 ◽  
Author(s):  
Hong Lei Song
Keyword(s):  
Social Influence ◽  
Mobile Internet ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Mobile Banking ◽  
Perceived Ease Of Use ◽  
User Intention ◽  
User Adoption ◽  
Customer Acceptance ◽  
Banking Service

The customers of mobile banking have increased rapidly with the development of mobile internet. So there is a need to identify the factors that influence customer acceptance of mobile banking service, and need to research how the factors influence. This research proposed a mobile banking user adoption model based on the TAM, integrating social influence, and trust perception to predict the user intention. The comprehensive research model was empirically examined. We found that perceived usefulness, perceived ease of use, social influence, and trust perception have significantly effects on user adoption. In addition, we also tested that perceived ease of use has significant effects on perceived usefulness. All hypotheses were supported in this research.

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