Crisis management and business continuity in the Kuwaiti oil sector

This contribution is concerned with identifying benefits of applying business continuity management based on international standards; it also makes an effort to provide an assessment of causes leading to and consequences arising from its implementation or non-implementation. This article presents the verification of theoretical benefits mentioned in foreign literature in comparison with a practical application of business continuity management according to the standards in Czech organizations. Furthermore, it also points out its negative aspects. Primary data was assessed statistically by means of a factor analysis which confirmed the initial suppositions. Moreover, the outcomes obtained were compared with the outcomes of similar surveys conducted abroad. The data for verification was gathered by means of a questionnaire survey and through interviews. The results confirm that organizations applying business continuity management according to the standards see benefits primarily in the area of employees’ awareness of potential threats and in the improvement of crisis management, particularly in large organizations operating in the tertiary sector. The results affirm that the application of business continuity management does not primarily lead to increasing the organizations’ performance but it rather results in minimizing disruptions of organizations’ business activities and in maintaining their performance level.

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Crisis Management

Hadmérnök ◽

10.32567/hm.2019.1.27 ◽

2019 ◽

Vol 14 (1) ◽

pp. 352-370

Author(s):

Zsolt Zólyomi

Keyword(s):

Crisis Management ◽

Emergency Preparedness ◽

Emergency Situation ◽

Management Plan ◽

Business Continuity ◽

Emergency Plan ◽

Business Continuity Management ◽

Business Functions ◽

Set Up ◽

Crisis Management Plan

The security professionals are always talking about Emergency Plan, Emergency Preparedness, Emergency Response, Crisis Management, Crisis Management Plan, Business Continuity Management, Business Continuity Plan. etc. That is a question whichcomes to my mind do we know exactly what these phrases meanings are? My experiences show, usually we have different interpretations on the above mentioned expressions. Briefly we need to have an Emergency Plan to provide our Emergency Preparedness and to be able to take our Emergency Responses in case of a real Emergency situation. If we were able to eliminate the Emergency situation the problemhas been solved. If we had no success the Emergency can be develop a crisis situation which we need to manage by the Crisis Management Plan. As we are over the crisis we need to adopt our Business Continuity Plan to be able to manage our continuous operationor production. The aim of this study to providea useful tool or set up for security leaders on Crisis Management which is a clear security task and not as like Emergency Preparedness which is related to safety organization as Business Continuity is connected to each business functions.

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