A Human Factors Guide to Enhance HER Usability of Critical User Interactions When Supporting Pediatric Patient Care (NISTIR 7865)

2013 ◽  
pp. 113-148
2012 ◽  
Author(s):  
Svetlana Z. Lowry ◽  
Matthew T. Quinn ◽  
Mala Ramaiah ◽  
David Brick ◽  
Emily S. Patterson ◽  
...  

Author(s):  
Thomas J. Smith ◽  
Sandra Clayton ◽  
Kathleen Schoenbeck

This report summarizes findings from a human factors evaluation of a change in the design of a neonatal intensive care unit (NICU) from an open bay (OBNICU) to a private room (PRNICU) patient care environment. The objective was to compare and contrast effects of this design change on the perceptions and performance of NICU patient care staff. Results indicate that, relative to work on the OBNICU, staff perceived that work on the PRNICU resulted in notable improvements in the quality of physical environmental conditions, their jobs, patient care and patient safety, interaction with parents of NICU patients, interaction with patient care technology and their life off-the-job. In contrast, staff perceived that the quality of interaction among different members of the NICU patient care team worsened substantially after the move to the PRNICU. The latter finding prompted the recommendation that a virtual open bay environment be implemented in the PRNICU.


2020 ◽  
Vol Publish Ahead of Print ◽  
Author(s):  
Thomas Yang ◽  
Samuel Buck ◽  
Leigh Evans ◽  
Marc Auerbach

Author(s):  
Carrie Reale ◽  
Ross Speir ◽  
Kurt Ruark ◽  
Jennifer Herout ◽  
Jason Slagle ◽  
...  

Context-specific descriptions of the intended user interactions with health information technology (HIT) systems provide an important perspective to the overall goals of HIT design. These descriptions — or scenarios — that represent the clinicians’ perspectives can describe how HIT should support users in providing patient care effectively, efficiently, and safely. Scenarios may improve the design of HIT systems by ensuring clinician needs are well-articulated for high-value patient-care situations. This Practice- Oriented paper presents suggestions for the development and application of clinical scenarios throughout a robust user-centered design (UCD) process. As a flexible artifact, different types of scenarios can be used at each point across the UCD process and the rationale for their use are discussed, and we suggest key aspects that must be included for each specific type of scenario. This practice innovation will be beneficial to practitioners working within UCD processes, as guidance on adding scenarios as a tool in their work.


2019 ◽  
Vol 26 (1) ◽  
pp. e100081 ◽  
Author(s):  
Mark Sujan ◽  
Dominic Furniss ◽  
Kath Grundy ◽  
Howard Grundy ◽  
David Nelson ◽  
...  

The use of artificial intelligence (AI) in patient care can offer significant benefits. However, there is a lack of independent evaluation considering AI in use. The paper argues that consideration should be given to how AI will be incorporated into clinical processes and services. Human factors challenges that are likely to arise at this level include cognitive aspects (automation bias and human performance), handover and communication between clinicians and AI systems, situation awareness and the impact on the interaction with patients. Human factors research should accompany the development of AI from the outset.


Author(s):  
Paul G. Ronco

Human factors specialists who conduct research on the design of hospitals should consider the needs of patients, not just those of doctors, nurses, and other staff. Patients are subject to physical and psychological confinement, lack of privacy, lack of familiar support, and disruption of familiar behavior patterns, all contributing to loss of personal control and an increase in the stress from hospitalization. To help design better hospital environments for patients, it will be necessary to identify relationships between particular environmental features, subjective reactions to these, and overt behaviors which such features influence. A start in this direction has been made by means of the semantic differential.


Author(s):  
Peter A. Brennan ◽  
Rachel S. Oeppen

AbstractHuman error and organisational mistakes are a significant cause of morbidity for patients. It is important to recognise and address human factors (HF) in the context of our own performance optimisation, enhancing team working to improve patient safety, and better working lives for clinicians across surgery and medicine.


2019 ◽  
Vol 48 (6) ◽  
pp. e243-e248 ◽  
Author(s):  
Morgan Waller ◽  
Luisa Taylor ◽  
Jay Portnoy

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