State of the Art of Service-Level Agreements in Cloud Computing

2013 ◽  
pp. 347-358
Author(s):  
Mohammed Alhamad
Author(s):  
Mohamed M. Ould Deye ◽  
Mamadou Thiongane ◽  
Mbaye Sene

Auto-scaling is one of the most important features in Cloud computing. This feature promises cloud computing customers the ability to best adapt the capacity of their systems to the load they are facing while maintaining the Quality of Service (QoS). This adaptation will be done automatically by increasing or decreasing the amount of resources being leveraged against the workload’s resource demands. There are two types and several techniques of auto-scaling proposed in the literature. However, regardless the type or technique of auto-scaling used, over-provisioning or under-provisioning problem is often observed. In this paper, we model the auto-scaling mechanism with the Stochastic Well-formed coloured Nets (SWN). The simulation of the SWN model allows us to find the state of the system (the number of requests to be dispatched, the idle times of the started resources) from which the auto-scaling mechanism must be operated in order to minimize the amount of used resources without violating the service-level agreements (SLA).


2012 ◽  
pp. 185-202
Author(s):  
David Pym ◽  
Martin Sadler

Cloud computing ecosystems of service providers and consumers will become a significant part of the way information services are provided, allowing more agile coalitions, cost savings and improved service delivery. Existing approaches to information security do not readily extend to this complex multi-party world. The authors argue for a mathematical model-based framework for the analysis and management of information stewardship that makes explicit both the expectations and responsibilities of cloud stakeholders and the design assumptions of systems. Such a framework supports integrated economic, technology, and behavioural analyses, so providing a basis for a better understanding of the interplay between preferences, policies, system design, regulations, and Service Level Agreements. The authors suggest approaches to constructing economic, technology, and behavioural models and discuss the challenges in integrating them.


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