Part II The Baldrige Criteria

2013 ◽  
pp. 26-65
Keyword(s):  
Baldrige Criteria

scholarly journals Rancangan pengukuran kinerja layanan publik: Studi kasus pelayanan pengujian alat ventilator BPFK Kemenkes RI

2020 ◽  
Vol 12 (2) ◽  
pp. 145
Author(s):  
Sugiri Widjajanto ◽  
Yulio Agefa Purmala ◽  
Dina Rosdiana
Keyword(s):  
Development Stage ◽  
Testing Laboratory ◽  
Baldrige Criteria ◽  
Technical Requirements ◽  
National Quality ◽  
Process And Outcome ◽  
Inspection Process ◽  
Quality Award ◽  
Response Score ◽  
National Quality Award

Various organizations in Indonesia  collaborate to make various types of medical ventilator prototypes due to Covid-19 demand. PERMENKES RI no. 54/2015 obliged all medical devices must go through testing and inspection process by authorized institution Badan Pengamanan Fasilitas Kesehatan (BPFK) under the Ministry of Health of  Republik Indonesia. This article has designed a performance measurement for the ventilator testing laboratory using MBNQA (Malcolm Baldrige National Quality Award) approaching which is integrated with ISO/SNI-17025 requirement of both management and technical. There are ten technical requirements and fifteen management requirements of ISO/SNI-17025 inserted into seven Baldrige criteria: leadership, strategic planning, customer focus, management of assessment, analysis & knowledge, personnel, operations and results. Data and information is designed to be collected through interview and questionnaire on a Likert scale. The response score for each question and feedback will be evaluated based on the process and outcome dimensions. Further research is required to validate the questionnaire, conduct interviews, segregate management and laboratory technician questions, and add evaluation of ADLI (approach, dissemination, learning & integration) and LeTCI (levels, trends, comparisons & integration) methods as well the ADLI & LeTCI score and matrix results. The obtained MBNQA score will indicate award category of the laboratory as world leader or benchmark leader or only at early development stage.

scholarly journals Evaluasi Manajemen Mutu Internal di Fakultas Tarbiyah dan Keguruan dengan Metode Malcolm Baldrige Criteria for Education

2017 ◽  
Vol 2 (2) ◽  
pp. 111 ◽  
Author(s):  
Nirva Diana
Keyword(s):  
Teacher Training ◽  
English Education ◽  
Biology Education ◽  
Islamic Education ◽  
Study Program ◽  
Baldrige Criteria ◽  
Study Programs ◽  
Industry Leader ◽  
Malcolm Baldrige Criteria ◽  
Malcolm Baldrige

This study aims to evaluate the internal quality management of each study program at the Faculty of Tarbiyah and Teacher Training of UIN Raden Intan Lampung. Place of the research is Faculty of Tarbiyah and Teacher Training of UIN Raden Intan Lampung. The type of the research used is quantitative research with Malcolm Baldrige Criteria for Education (MBCfE) method. The results of the assessment use the Baldrige criteria. The results of the research  show that the performance of the Study Programs which occupy the Benchmark Leader level include: Islamic Education Management, English Education, Mathematics Education, Physics Education and Islamic Education, while the Study Programs which occupy the Industry Leader level include: Counseling Guidance, Madrasah Ibtidaiyah Teacher Training (PGMI),  Raudatul Anfal Teacher Training (PGRA), Arabic Education, and Biology Education. The results of the study found that the main factors in determining the success of the study program management are leadership and human resources factors. While the factors that need to be developed in an effort to improve the quality of the study program are the factors of information management and analysis, strategic planning, and results of educational activities. Penelitian ini bertujuan untuk mengevaluasi manajemen mutu internal masing-masing program studi di Fakultas Tarbiyah dan Keguruan UIN Raden Intan Lampung. Tempat penelitian di Fakultas Tarbiyah dan Keguruan UIN Raden Intan Lampung. Jenis penelitian yang digunakan adalah penelitian kuantitatif menggunakan metode Malcolm Baldrige Criteria for Education (MBCfE). Hasil dari penilaian menggunakan kriteria Baldrige. Hasil penelitian menunjukkan bahwa kinerja program studi yang menempati level Benchmark Leader meliputi: Manajemen Pendidikan Islam, Pendidikan Bahasa Inggris, Pendidikan Matematika, Pendidikan Fisika, dan Pendidikan Agama Islam. Sedangkan Kinerja Program Studi yang menempati level Industry Leader meliputi: Bimbingan Konseling, Pendidikan Guru Madrasah Ibtidaiyah (PGMI), Pendidikan Guru Raudatul Anfal, Pendidikan Bahasa Arab, dan Pendidikan Biologi. Hasil penelitian menemukan bahwa faktor utama dalam menentukan keberhasilan pengelolaan program studi adalah faktor kepemimpinan dan sumber daya manusia. Sementara faktor yang perlu dikembangkan dalam upaya meningkatkan mutu prodi adalah faktor manajemen informasi dan analisis, perencanaan strategis, dan hasil-hasil kegiatan pendidikan. 

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