Violence in the Workplace and Hostile Workplace Issues

Burnout in hospice and palliative care nurses is a growing issue, especially in light of the COVID-19 pandemic. However, few studies have focused specifically on burnout in this population. A scoping review was undertaken to identify what is known about burnout among hospice and palliative care nurses, and to unify disparate findings. Analysis of eight articles revealed three overarching categories: personal factors, organizational/workplace factors, and nursing professional development factors. Each category was then divided into three cross-cutting subcategories: contributory and noncontributory factors, mitigating factors, and workplace issues. Recommendations for individuals include self-care as well as self-awareness of intrinsic characteristics that can predispose one to burnout. Within the workplace, leaders are challenged to support evidence-based practice and ongoing education. Role modeling positive communication skills, effective conflict mitigation, responsiveness, promotion of equity, and workplace commitment also help to create a culture of wellness. Nursing professional development may aid in resilience-building, and promotion of self-efficacy, self-confidence, and assertiveness. Although all identified recommendations were derived from the literature, no interventional studies have been conducted to test the effects of suggested interventions. Future research should include interventional studies as well as qualitative research to capture nuanced experiences of burnout in hospice and palliative care nurses.

Download Full-text

Management, Supervision, and Workplace Issues

10.5040/9781501342226.ch-004 ◽

2020 ◽

pp. 66-87

Keyword(s):

Workplace Issues

Download Full-text

Violence in the workplace: awareness and prevention

Australian Health Review ◽

10.1071/ah030084 ◽

2003 ◽

Vol 26 (1) ◽

pp. 84 ◽

Cited By ~ 14

Author(s):

Jan Hinson ◽

Margaret Shapiro

Keyword(s):

Physical Violence ◽

Workplace Safety ◽

Front Line ◽

Violent Event ◽

Policy Initiatives ◽

Occupational Violence ◽

Negative Impacts ◽

Violence In The Workplace ◽

Policy Direction ◽

The Individual

Occupational violence is of growing interest to both individuals and organisations in the health field.Not surprisingly, staff who work directly on the front line are more vulnerable to episodes of physical violence from the general public. However, violence manifests in a number of ways,and any person in the workplace can experience it at anytime. Occupational violence should be viewed as an event to be identified, understood and managed, with a consequent need to identify types of violence in order to provide policy direction and preventive strategies to enhance workplace safety. Violence cannot be totally prevented but the risk of violence and its negative impacts on the individual can be reduced with carefully considered planning and swift action following a violent event. This paper reports various types of violence, the magnitude of the problem and who is at risk. Policy initiatives are suggested and methods of prevention discussed.

Download Full-text