Smarter Products User-Centered Systems Engineering

2011 ◽  
pp. 83-94 ◽  
Author(s):  
Tareq Ahram ◽  
Waldemar Karwowski ◽  
Marcelo Soares
Keyword(s):  
Systems Engineering ◽  
User Centered

Maintaining Stasis: Why Oser Acceptance of Advanced Technology is So Hard to Get (and What to do about it)

1992 ◽  
Vol 36 (4) ◽  
pp. 384-388
Author(s):  
Frank L. Greitzer ◽  
Nancy J. Spalding
Keyword(s):  
Systems Engineering ◽  
Interface Design ◽  
Advanced Technology ◽  
User Input ◽  
Technology Advancement ◽  
Machine Interface ◽  
And Control ◽  
High Degree ◽  
Command And Control System ◽  
User Centered

The focus of this paper is on user-centered systems engineering activities supporting the acquisition, requirements gathering, and preliminary design of a major technology advancement for an operating commercial command and control system. Major activities included establishment of user-centered customer and developer organizations, knowledge acquisition, human-machine interface design and prototyping, scenario and system simulation development, and demonstration of the proposed system. Because the system was designed with substantial user input, it received a high degree of user acceptance.

A Systemic, Participative Design of Decision Support Services for Clinical Research

2016 ◽  
pp. 371-390
Author(s):  
Alexandra Pomares Quimbaya ◽  
Rafael A. González ◽  
Wilson Ricardo Bohórquez ◽  
Oscar Muñoz ◽  
Olga Milena García ◽  
...  
Keyword(s):  
Decision Support ◽  
Information Systems ◽  
Best Practices ◽  
Clinical Research ◽  
Systems Engineering ◽  
Support Services ◽  
Design Science ◽  
Service Systems ◽  
Participative Design ◽  
User Centered

Development of IT-based services to support decision-making in healthcare should be guided by the following considerations: rigor, relevance, user-centered participation and inclusion of the best practices for IT-based service systems. In this paper, the balance between rigor and relevance is achieved by following the design science research methodology; user-centered participation is tackled from the socio-technical tradition in information systems; best practices considered in the planning, design and implementation of the services are informed by the MOF framework. Moreover, and considering the premise that these pillars should holistically converge, this research has been approached from a systemic stance where iterative, participative, socio-technical activities have allowed the effective collaboration between information systems researchers, clinical researchers, medical staff and administrative hospital personnel. This paper argues for a move towards enhancing systemic, participative, design-centered service systems engineering by reporting a case which applies these concepts for providing decision-support services, enabled by data and text mining techniques, to contribute to clinical research and administration by being able to search electronic health records where narrative text hides meaningful information that would otherwise require a time-consuming human revision of these records.

User-Centered Systems Engineering Framework

2005 ◽  
pp. 295-373 ◽  
Author(s):  
Lee Scott Ehrhart ◽  
Andrew P. Sage
Keyword(s):  
Systems Engineering ◽  
User Centered

A Systemic, Participative Design of Decision Support Services for Clinical Research

2014 ◽  
Vol 7 (2) ◽  
pp. 20-40 ◽  
Author(s):  
Alexandra Pomares Quimbaya ◽  
Rafael A. González ◽  
Wilson Ricardo Bohórquez ◽  
Oscar Muñoz ◽  
Olga Milena García ◽  
...  
Keyword(s):  
Decision Support ◽  
Information Systems ◽  
Best Practices ◽  
Clinical Research ◽  
Systems Engineering ◽  
Support Services ◽  
Design Science ◽  
Service Systems ◽  
Participative Design ◽  
User Centered

Development of IT-based services to support decision-making in healthcare should be guided by the following considerations: rigor, relevance, user-centered participation and inclusion of the best practices for IT-based service systems. In this paper, the balance between rigor and relevance is achieved by following the design science research methodology; user-centered participation is tackled from the socio-technical tradition in information systems; best practices considered in the planning, design and implementation of the services are informed by the MOF framework. Moreover, and considering the premise that these pillars should holistically converge, this research has been approached from a systemic stance where iterative, participative, socio-technical activities have allowed the effective collaboration between information systems researchers, clinical researchers, medical staff and administrative hospital personnel. This paper argues for a move towards enhancing systemic, participative, design-centered service systems engineering by reporting a case which applies these concepts for providing decision-support services, enabled by data and text mining techniques, to contribute to clinical research and administration by being able to search electronic health records where narrative text hides meaningful information that would otherwise require a time-consuming human revision of these records.

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