On-Scene Guide for Crisis Negotiators

2017 ◽  
Author(s):  
Richard E. Crandall ◽  
William R. Crandall
Keyword(s):  
Crisis Negotiators

Suicide by cop: implications for crisis (hostage) negotiations

2014 ◽  
Vol 4 (2) ◽  
pp. 143-154 ◽  
Author(s):  
Marina Sarno ◽  
Vincent B. Van Hasselt
Keyword(s):  
Early Warning ◽  
Warning Signs ◽  
Active Listening ◽  
Extensive Literature ◽  
Listening Skills ◽  
Content Type ◽  
Early Warning Signs ◽  
Hostage Negotiations ◽  
And Coping ◽  
Crisis Negotiators

Purpose – Suicide by cop (SbC) is a growing problem and presents special challenges to crisis (hostage) negotiation teams. The purpose of this paper is to examine current definitions of SbC, early warning signs of SbC, successful and unsuccessful resolution of cases, and strategies that have proven most effective to resolve these incidents. Recommendations regarding appropriate training and coping strategies in dealing with the post-shooting emotional sequelae of SbC are presented. Design/methodology/approach – With a dearth of empirical knowledge regarding how to properly respond to SbC crisis incidents, an extensive literature review was conducted to ascertain extant strategies to de-escalate and reduce the lethality of these events. Findings – Results indicated that SbC crisis incidents are more likely to be resolved if officers provide reassurance for the way that subject's feel, comply with reasonable requests, and offer alternative or realistic options. Establishing rapport by spending time with the subject and utilizing active listening skills can decrease the likelihood of another episode in the future. Practical implications – These findings have implications for the efficient training of law enforcement officers in general, and crisis negotiators, in particular, in how to appropriately deal with SbC events. The authors also highlight specific errors in negotiation and how to observe early warning signs in the SbC subject to inform prevention and intervention strategies. Originality/value – The paper adds to the limited literature on crisis negotiation techniques for resolving SbC incidents.

scholarly journals “The More You Do, the More Comfortable You Feel”: the Police Hostage and Crisis Negotiator Journey

2021 ◽  
Author(s):  
Amy R. Grubb ◽  
Sarah J. Brown ◽  
Peter Hall ◽  
Erica Bowen
Keyword(s):  
Police Officers ◽  
United States Of America ◽  
The United States ◽  
Policy And Practice ◽  
The United Kingdom ◽  
Police Policy ◽  
Essential Function ◽  
Operational Processes ◽  
Crisis Negotiators ◽  
Police Forces

AbstractHostage and crisis negotiators are specialist police officers utilised internationally by police forces to resolve hostage and crisis incidents. Whilst the role has been heavily documented in some parts of the world (namely the United States of America), there is a lack of literature relating to the organisational and operational processes and procedures in place for police negotiators in the United Kingdom. Equally, there is limited research that has explored the experiences of negotiators who perform an essential function within a variety of life-or-death situations with a view to understanding how officers transition from trainee to qualified negotiators. This paper outlines the development of a grounded theoretical model that depicts the “hostage and crisis negotiator journey,” as represented by English negotiators. Interviews were conducted with 15 negotiators from nine police forces in England and a conceptual model was developed including five primary, 12 secondary, and 32 tertiary categories. The negotiator journey is chronologically recounted by means of the five main primary categories identified: (1) ‘Why? Reasons for entering (and remaining within) the negotiator world’, (2) ‘Who and how? The negotiator profile and selection’, (3) ‘Negotiator training’, (4) ‘Operational negotiator roles’, and (5) ‘Negotiator welfare and support’. This paper demonstrates one of the first attempts to empirically map the processes and procedures in place for negotiators in England and the findings are discussed in line with their potential implications for police policy and practice.

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