scholarly journals Decreasing Oncology Patients Length of Stay In Ed Lean Study at King Hussien Cancer Center

2018 ◽  
Vol 4 (Supplement 2) ◽  
pp. 89s-89s
Author(s):  
H. Alkhatib

Background: Prolonged patient stay in ER is an issue frequently raised with regards to patient safety. In addition to patient complains and dissatisfaction, it increases the risk of healthcare associated infections, increases pressure on ER staff, increases waiting time and eventually impacts bed utilization. Oncology patients frequently visits ER due to their disease nature, progression and treatment protocols (radiotherapy, chemotherapy, and hormonal therapy), in which they come in with multiple serious medical complains that need early and immediate interventions. Septic shock, neutropenic fever and electrolyte imbalance are some of these serious conditions. Aim: To decrease the length of stay of ER patients at an oncology center. Methods: Lean improvement methodology was adopted to eliminate the unnecessary waste during ER workflow. Lean improvement team was trained on lean concepts and methodology by an expert staff. ER value stream map was drawn and an initial data were collected by outside volunteers to eliminate data collection bias, then lean interactions were deployed on multidisciplinary dimensions, followed by quarterly data collection to measure the success of the interventions. It was a cycle of training, collecting data, meeting ER physicians, pharmacy, laboratory, radiology, support services, and nursing. Then implementing the proposed interventions and finally collecting data. Results: ER patients' length of stay gradually decreased by 42% from 377 minutes to 221 minutes. There were remarkable deductions in radiology procedures turn-around time by 62%, and pharmacy by 57%. Improvement in patient flow, decreasing waiting time and ultimately improved patient and family satisfaction were measured outcomes to lean project. Conclusion: Lean improvement methodology is an excellent tool to reduce the nonvalue added time and ultimately improves the patient's safety.

2017 ◽  
Vol 35 (15_suppl) ◽  
pp. e18218-e18218
Author(s):  
Abdullah Ahmed Bany Hamdan ◽  
Jesusa Christine Tamani ◽  
Sheena Peethambaran ◽  
Isamme Alfayyad ◽  
Richard Erlandez ◽  
...  

e18218 Background: Oncology patients need to receive their course of treatment in a timely manner. Increasing the efficiency of laboratory testing could potentially improve hospital operations and thus have a positive impact on patient care. One way of doing this is by initiating an installation of a satellite laboratory. The purpose of this study is to determine the advantages of having a satellite laboratory in an oncology unit. Moreover, it shall also try to determine whether the presence of satellite laboratory will help reduce the chemotherapy waiting time of oncology patients. Methods: This study utilized experimental study design in order to analyze and compare Laboratory Turnaround time (TAT) and the chemotherapy waiting time before and after establishment of satellite laboratory. The samples taken as base line data was 150 and compared to samples taken from 2013-2015. The population of this study included patients in Comprehensive Cancer Center of King Fahad Medical City diagnosed with cancer and received chemotherapy regardless of their age and sex. Results: Laboratory Mean TAT decrease significantly from 1 hour and 30 minutes in 2012 to 43 minutes, 43 minutes, and 37 minutes in 2013, 2014 and 2015 respectively. Also chemotherapy Mean waiting time decreased from 2012 base line of 252 to 164 minutes in 2013, 115 minutes in 2014 and 146 minutes in 2015. The chemotherapy waiting time shows a decreasing pattern as the laboratory time decrease from 2013 to 2015. This shows that there is a decrease in the chemotherapy time and turnaround time before and after the intervention. We also have identified that there is a direct relationship between the reduction of turnaround time and chemotherapy waiting time. Conclusions: The need to structure how we deliver patient care specifically to cancer patient is an important drive for quality improvement. Basing on the result of the project and with the increase in patient satisfaction rate, it can be concluded that it is possible to reduce patients’ mean chemotherapy waiting time by applying more efficient process, which is the installation of satellite laboratory.


2015 ◽  
Vol 4 (2) ◽  
pp. 1 ◽  
Author(s):  
Charles Lim ◽  
Matthew C. Cheung ◽  
Maureen E. Trudeau ◽  
Kevin R. Imrie ◽  
Ben De Mendonca ◽  
...  

Objective: A protocol was implemented to ease Emergency Department (ED) crowding by moving suitable admitted patients into inpatient hallway beds (HALL) or off-service beds (OFF) when beds on an admitting service’s designated ward (ON) were not available. This study assessed the impact of hallway and off-service oncology admissions on ED patient flow, quality of care and patient satisfaction.Methods: Retrospective and prospective data were collected on patients admitted to the medical oncology service from Jan 1 to Dec 31, 2011. Data on clinician assessments and time performance measures were collected. Satisfaction surveys were prospectively administered to all patients. Results: Two hundred and ninty-seven patients (117 HALL, 90 OFF, 90 ON) were included in this study. There were no significant differences between groups for frequency of physician assessments, physical exam maneuvers at initial physician visit, time to complete vital signs or time to medication administration. The median (IQR) time spent admitted in the ED prior to departure from the ED was significantly longer for HALL patients (5.53 hrs [1.59-13.03 hrs]) compared to OFF patients (2.00 hrs [0.37-3.69 hrs]) and ON patients (2.18 hrs [0.15-5.57 hrs]) (p < .01). Similarly, the median (IQR) total ED length of stay was significantly longer for HALL patients (13.82 hrs [7.43-20.72 hrs]) compared to OFF patients (7.18 hrs [5.72-11.42 hrs]) and ON patients (9.34 hrs [5.43-14.06 hrs]) (p < .01). HALL patients gave significantly lower overall satisfaction scores with mean (SD) satisfaction scores for HALL, OFF and ON patients being 3.58 (1.20), 4.23 (0.58) and 4.29 (0.69) respectively (p < .01). Among HALL patients, 58% were not comfortable being transferred into the hallway and 4% discharged themselves against medical advice. Conclusions: The protocol for transferring ED admitted patients to inpatient hallway beds did not reduce ED length of stay for oncology patients. The timeliness and frequency of clinical assessments were not compromised; however, patient satisfaction was decreased.


2018 ◽  
Vol 17 (3) ◽  
pp. 120-120
Author(s):  
MNT (Marjolein) Kremers ◽  
◽  
Prabath WB Nanayakkara ◽  

In recent years we indeed have witnessed an increasing demand on healthcare services coupled with spiraling healthcare costs forcing us towards identifying factors and interventions leading to greater healthcare efficiency. The case mix of our ED patients is changing with an increase in the number of the elderly needing acute (hospital) care, often suffering from multiple comorbidities leading to simple problems becoming easily complex and demanding admission. Partly due to this changing case mix, acute bed capacity is under serious pressure leading to ED stagnation and increased waiting times internationally. When the ED is at its capacity, acute physicians have to make choices how to divide the few available beds. Are we able to predict who needs a bed the most and make justified decisions? Which patient can wait at the ED before admission and which ones can’t? The study of Byrne et al. in this issue focused on the association between ED waiting times and clinical outcomes in Ireland, measured by 30 days mortality, using patient data of admitted acute medical patients collected from 2002 until 2017. High Risk Score patients with a longer waiting time at the ED, appear to have an increased risk on mortality. It is therefore necessary to identify these patients early and prioritize their hospital admission. However, to our knowledge, the used risk score isn’t implemented in daily practice. In 2012 the National Early Warning Score (NEWS) has been broadly implemented and it would be of interest to know whether the used retrospective Risk Score using laboratory data accord to the NEWS. Curiously, in this study, patients in all three MTS urgent categories with <4 hours waiting time, have a higher risk on mortality than patients experiencing a longer waiting time. What’s the cause of this effect? Are patients so severely ill that urgent treatment and admission can’t change the adverse outcome? Or is it possible that all three urgent MTS categories identify patients who are sicker with a higher chance of dying? Intriguingly, in Ireland the mortality amongst admitted acute medical patients decreased since 2002 by 1.3%. An important question remained unanswered by Byrne et al: why has this mortality decreased? Has the severity of the diseases by urgently admitted patients diminished? Has the treatment for acute medical patients been improved? Don’t severely ill patients come to the ED anymore, due to proper advanced care planning? In contrast to the decreased mortality, the median waiting times >6 hours have increased by 50%, from 10 to 15 hours. What caused this increase? What happened in the acute care in Ireland? Have other European countries experienced the same effect or can’t the Irish results not being extrapolated to other European acute care systems? For example, in the Netherlands, the total number of patients being seen at the ED has decreased and stabilised in the last years, although the number of acute medical patients, especially elderly, is increasing. During the last flu season patients we were faced with ED closures, long length of stay and overnight ED stays due to the lack of beds in-hospital. However, waiting hours >12 hours at the ED are rare in Dutch EDs. A key factor in constraining the patient flow to the ED is the well-functioning primary care system with adequate out of office hours care by GP-posts. When a GP post is placed at an ED, GPs treat 75% of the self-referred patient, which is safe and cost-effective. Due to this the ED`s can concentrate on the sick patients who need urgent care. Despite the decreased patient flow to the ED in the Netherlands, the organisation of the acute care has gained much attention of policy makers, media and health care professionals due to frequent ED closures and stagnation in some regions in the Netherlands. Recently, a prediction model for hospital admission in a mixed ED population has been established by using data directly available after triage, aiming to use for shortening the Length of Stay (LOS) at the ED. A computerised tool calculates admission probability for any patient at the time of triage by using age, triage category, arrival mode and main symptom. It demonstrates that different European countries are facing the same issues and are trying to optimize the acute care with some overlapping focus. We believe that at a time where the demand on acute care is increasing, it’s essential to pay attention to the organisation of acute care so that high-quality care is guaranteed and the available resources should be handled efficiently. Studies such as executed by Byrne et al. contribute to this topic and provide lessons which can be learned internationally. We need tools to identify sick patients who need properly care on time and acute physicians can play a central role in developing these tools.


2020 ◽  
Vol 25 (Supplement_2) ◽  
pp. e4-e4
Author(s):  
Melanie Buba ◽  
Kerry-Lynne Hall

Abstract Background A consistent and predictable discharge process is difficult to achieve, yet essential for good patient flow, appropriate resourcing, and safe patient care. At our institution, physicians predicted the estimated discharge date (EDD) for patients with bronchiolitis with 70.5% accuracy (January – March 2019). A key driver of this unpredictability is a lack of consensus on “medical discharge readiness” criteria across providers, which also has impacts on communication within the health care team and with patients and families. Objectives 1. To improve the ability to predict discharge date for patients with bronchiolitis by implementing a standardized medical discharge criteria checklist tool for one month (April 2019). 2. To more fully engage nurses in their patients’ care by improving transparency and accuracy of information about discharge. 3. To increase patient and family satisfaction with the discharge process. Design/Methods Meetings with key stakeholders determined drivers of discharge. Data on national practice variation in the management of patients with bronchiolitis was reviewed and informed the creation of a set of medical discharge criteria. Criteria were reviewed and accepted by the Division of Pediatric Medicine and presented to key stakeholders for feedback. Patient inclusion and exclusion criteria were developed. Feedback on the intervention was sought via surveys to physicians, nurses and patients/families. Results There was significant improvement (70.5% to 92.3%) in accuracy of predicting EDD with use of the medical discharge criteria checklist tool. There was also a reduction in length of stay. There were no patient bounce-backs to ED or patient readmissions. There was high satisfaction and support of the checklist tool from nursing and caregivers. Conclusion The development of standardized medical discharge criteria for patients with bronchiolitis is a safe and effective way to improve predictability, transparency, communication and patient flow, while enhancing engagement of the health care team and patient and family satisfaction. Its use is also associated with a reduced length of stay. Future directions include integrating the checklist tool into the electronic health record and moving towards a nurse-facilitated discharge process. Exploring and addressing non-medical barriers to discharge should also be a priority.


2020 ◽  
Vol 38 (15_suppl) ◽  
pp. 2024-2024
Author(s):  
Jessica Kaltman ◽  
Can-Lan Sun ◽  
Matthew J. Loscalzo ◽  
Erik Kronstadt ◽  
Elizabeth Goodspeed ◽  
...  

2024 Background: With movement towards value-based care, institutions seek ways to reduce costs by decreasing inpatient stays. A multidisciplinary approach to supportive care, especially when provided early, is one way to realize value-based care. We assess the impact of pre-admission versus post-admission involvement of an Integrated Supportive Care Model (ICSM) on inpatient length of stay (LOS) at a NCI-designated cancer center. Methods: Data was collected from 2014 to 2016 at City of Hope. The Integrated Supportive Care Model at City of Hope includes: palliative care, psychiatry, psychology, interventional pain, social work, child-life, distress screening, and couples program. “Pre-admission” was defined as seeing at least one service prior to hospital admission; “Post-admission” defined as seeing at least one service during admission. “Short LOS” for hematology patients was categorized as ≤ 14 days and for oncology patients as ≤ 3 days. Continuous LOS between patients receiving an ISCM intervention pre- and post-admission was compared using Kruskal-Wallis test. Univariate and multivariable logistic regression was done to examine association between involvement of ISCM pre- and post-admission and categorical LOS. P-values < 0.05 were considered statistically significant. Results: 1,627 (809 with hematologic malignancy, 818 with oncologic malignancy) patients with only one hospitalization during the study time were included. For hematology patients, involvement with the ISCM pre-admission was associated with shorter LOS ( ≤ 14 days) compared with involvement post-admission (29.3 vs 11.1%, multivariable OR = 4.08, P < 0.001). Median LOS for hematology patients who participated in the ISCM pre-admission was shorter than those who received ISCM services post-admission (21 vs. 22 days, p = 0.049). Similarly, for oncology patients, ISCM involvement pre-admission was associated with shorter LOS ( ≤ 3 days) compared to involvement post-admission (91.4% vs 8.6%, multivariable OR = 3.74, P < 0.001). Median LOS for oncology patients who received an ISCM intervention pre-admission was shorter than those who received an ISCM intervention post-admission (2 vs. 6 days, p < 0.001). Conclusions: In hematologic and oncologic malignancies, use of an ISCM prior to patient’s first hospitalization is associated with significantly shorter LOS compared with those who received ISCM services during the hospital stay. This suggests efforts should be made to include an ISCM early in the trajectory of illness, prior to first hospitalization.


2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Ladjane Santos Wolmer de Melo ◽  
Maria Verônica Monteiro de Abreu ◽  
Bernuarda Roberta de Oliveira Santos ◽  
Maria das Graças Washington Casimiro Carr ◽  
Maria Fernanda Aparecida Moura de Souza ◽  
...  

Abstract Background Healthcare-associated infections (HAIs) are relevant in developing countries where frequencies can be at least 3 times higher than in developed countries. The purpose of this research was to describe the intervention implemented in intensive care units (ICUs) to reduce HAIs through collaborative project and analyze the variation over 18 months in the incidence density (ID) of the three main HAIs: ventilator associated pneumonia (VAP), central line-associated bloodstream infections (CLABSIs) and catheter-related urinary tract infections (CAUTIs) and also the length of stay and mortality in these ICUs. Methods A quasi-experimental study in five public adult clinical-surgical ICUs, to reduce HAIs, through interventions using the BTS-IHI “Improvement Model”, during 18 months. In the project, promoted by the Ministry of Health, Brazilian philanthropic hospitals certified for excellence (HE), those mostly private, certified as excellence and exempt from security contributions, regularly trained and monitored public hospitals in diagnostics, data collection and in developing cycles to improve quality and to prevent HAIs (bundles). In the analysis regarding the length of stay, mortality, the IDs of VAP, CLABSIs and CAUTIs over time, a Generalized Estimating Equation (GEE) model was applied for continuous variables, using the constant correlation (exchangeable) between assessments over time. The model estimated the average difference (β coefficient of the model) of the measures analyzed during two periods: a period in the year 2017 (prior to implementing the project) and in the years 2018 and 2019 (during the project). Result A mean monthly reduction of 0.427 in VAP ID (p = 0.002) with 33.8% decrease at the end of the period and 0.351 in CAUTI ID (p = 0.009) with 45% final decrease. The mean monthly reduction of 0.252 for CLABSIs was not significant (p = 0.068). Length of stay and mortality rates had no significant variation. Conclusions Given the success in reducing VAP and CAUTIs in a few months of interventions, the achievement of the collaborative project is evident. This partnership among public hospitals/HE may be applied to other ICUs including countries with fewer resources.


2017 ◽  
Vol 4 (suppl_1) ◽  
pp. S406-S406
Author(s):  
Anoshé Aslam ◽  
Giselle Melendez ◽  
Min Wang ◽  
Frederic Stell ◽  
Paulette Kelly ◽  
...  

Abstract Background Transmission of healthcare-associated Clostridium difficile infection (HA-CDI) has been shown to occur directly or indirectly through a contaminated environment. At a tertiary-care cancer center, HA-CDI rates were higher for pediatric units than for other general oncology units. To address the problem, a multidisciplinary team, including Infection Control, Nursing, and Environmental Services (EVS), was convened and identified refusals and room clutter as barriers to proper cleaning of rooms on the unit. Aim: The aim of this study seeks to reduce HA-CDI in the inpatient pediatrics setting through environmental and educational interventions. Methods In the first phase of the study from February to April 2016, a baseline assessment of prevalent environmental disinfection practices was made among Nursing, EVS, Physicians, and Patient Representatives. Based on this feedback, the following were implemented during Phase 2, from June through October 2016: 1) Unit-wide disinfection with bleach twice a day including common and high traffic areas; 2) Initiation of a “preferred time for cleaning” program to engage families; 3) Enhanced visitor and family education on PPE use; 4) Creation of a communication plan in case of refusal to clean rooms; and 5) Dedicated use of diaper scales. Results During the first phase of the study, the following barriers to cleaning were identified: 1) High refusal rate as cleaning was perceived as inconvenient by families due to timing; 2) Common perception among EVS staff that multiple requests for cleaning the room may appear intrusive to the families; 3) Excessive clutter in the room; 4) Lack of education regarding PPE use; and 5) Shared equipment for diapers. To overcome these barriers, several interventions as outlined in methods were implemented. In Phase 2, there were 0 cases of HA-CDI identified in pediatric patients starting in July through October, 2016. Conclusion Control of CDI on pediatric units poses unique challenges. Engagement of key stakeholders is essential to identify and meet these challenges and to devise effective strategies that will ultimately lead to reduced hospital-based transmission of CDI. Disclosures All authors: No reported disclosures.


2019 ◽  
Vol 48 (Supplement_3) ◽  
pp. iii1-iii16
Author(s):  
Mary Randles ◽  
Sylvia Hickey ◽  
Susanne Cotter ◽  
Carmel Walsh ◽  
Kieran O'Connor ◽  
...  

Abstract Background Patient flow, the movement of patients is an integral part of the patient care pathway. With the goal of improving overall patient care and discharge planning, a hospital wide, multidisciplinary team based, patient discharge meeting or ‘HUDDLE’ was devised with the goal of facilitating onward care planning for all inpatients especially those with complex discharge needs in a city centre teaching hospital. Methods The patient flow huddle has evolved to include a Patient Flow Clinical Nurse Manager, Bed Manager, Medicine for Older Persons Clinical Nurse Specialist, Physiotherapist/Occupational Therapist, Consultant Geriatrician and Geriatric Medicine Registrar. Each team in the hospital are requested to attend at least twice a week. Predicted discharge dates are established. Teams discuss patients who have a requirement for rehabilitation, either short-term or complex rehabilitation and patients over 65 years who may need review from Older Persons Services .We sought to optimise issues including housing, home care packages, interim home supports, community intervention team referrals, integrated care and Nursing Home Support Scheme applications. Results There were 3918 Emergency Department presentations by adults over 75 in 2018 and 2113 admissions (3704, 2081 respectively in 2017). Accuracy for discharge within one day of PDD ranged from 52.5% (Jan) to 72.6 % (Nov). The average length of stay was 6.2days (SD 0.47). 172 patients (84 female, 88 male) were admitted for slow stream rehabilitation (median length of stay 30 days). Conclusion Rather than using a negative view of older adults as potential ‘bed blockers’, the discharge huddle allowed a pro-active approach to assist medical and surgical teams in the management and re-enablement of patients with complex care needs. Early identification of such patients with complex care and discharge needs allowed greater focus on appropriate planning earlier in the patient’s hospital journey.


Sign in / Sign up

Export Citation Format

Share Document