scholarly journals Communication skills training for healthcare students working with people with intellectual disabilities

2018 ◽  
Vol 25 (2) ◽  
pp. 74-77
Author(s):  
Elizabeth Metcalf ◽  
Robert Colgate
Keyword(s):  
General Population ◽  
Intellectual Disabilities ◽  
Communication Skills ◽  
Healthcare Professionals ◽  
Effective Communication ◽  
Skills Training ◽  
Communication Skills Training ◽  
Healthcare Students ◽  
People With Intellectual Disabilities ◽  
Authentic Communication

SUMMARYEffective communication skills are essential for all healthcare professionals. Specialist teaching on communicating with people with intellectual disabilities is often lacking, resulting in poorer healthcare and worse outcomes than in the general population. Working with professionally trained actors with intellectual disabilities, we developed an interprofessional workshop that sought to provide authentic communication skills training to enable healthcare students from various disciplines to communicate effectively with patients of all abilities. In a survey, students reported that they found the workshops rewarding and confidence-building, and that they learnt more about the roles of their interprofessional colleagues.DECLARATION OF INTERESTNone.

Communication in the last days or hours of life

2017 ◽  
Author(s):  
Anita Roberts
Keyword(s):  
Communication Skills ◽  
Effective Communication ◽  
Skills Training ◽  
Bad News ◽  
Communication Skills Training ◽  
Informational Needs ◽  
Healthcare Staff ◽  
Training Opportunities ◽  
Care Of The Dying

This chapter discusses effective communication in the last days or hours of life. It describes communication including verbal, non-verbal, and paralinguistic elements together with how to structure complex conversations. It recognizes the importance of communication when a person is expected to die within the coming days or hours. Sensitive communication is essential when dealing with uncertainty inherent at this time and strategies are identified to enable clinicians to elicit the needs and concerns of patients and families. The chapter also examines how the priorities for the care of the dying person can be ascertained. Strategies for giving information and discussing care in a sensitive and supportive manner are described, including how to assess informational needs, effective ways to break bad news, and ways of responding to difficult questions. Finally, the importance of having a competent workforce is recognized and some communication skills training opportunities for healthcare staff are discussed.

The implementation of advanced communication skills training for senior healthcare professionals in Northern Ireland

2017 ◽  
Author(s):  
Anne Finn ◽  
Emma King ◽  
Susie Wilkinson
Keyword(s):  
Palliative Care ◽  
Northern Ireland ◽  
Communication Skills ◽  
Healthcare Professionals ◽  
Skills Training ◽  
Communication Skills Training ◽  
Complex Information ◽  
Cognitive Behavioural ◽  
Affective Components

This chapter describes the key challenges and rewards of the implementation and delivery of a programme of advanced communication skills training (ACST) for senior healthcare professionals working in cancer and palliative care in Northern Ireland (NI). It enables participants to reflect and critically appraise their own and others communication skills and to demonstrate the skills required to facilitate a structured patient-centred assessment/consultation using specific strategies to handle complex communication scenarios. Participants should also be able to tailor complex information to meet the needs of patients and carers. The course is based on an experiential, learner-centred approach, which is known to enhance effective person-centred communication and includes cognitive, behavioural, and affective components. A 2014 analysis of the programme recommends the two-day as opposed to the three-day model for ACST, as no disadvantages have been identified and this programme is better meeting the needs of the participants.

Responding to patient anger: Development and evaluation of an oncology communication skills training module

2011 ◽  
Vol 9 (4) ◽  
pp. 359-365 ◽  
Author(s):  
Philip A. Bialer ◽  
David Kissane ◽  
Richard Brown ◽  
Tomer Levin ◽  
Carma Bylund
Keyword(s):  
Communication Skills ◽  
Self Efficacy ◽  
Healthcare Professionals ◽  
Positive Impact ◽  
Skills Training ◽  
Course Satisfaction ◽  
Communication Skills Training ◽  
Review Of The Literature ◽  
Training Module ◽  
Physician Relationship

AbstractObjective:The purpose of this study was to develop a communication skills training (CST) module for oncology healthcare professionals on how to more effectively respond to patient anger. We also sought to evaluate the module in terms of participant self-efficacy and satisfaction.Method:The development of this module was based on a systematic review of the literature and followed the Comskil model previously used for other doctor–patient CST. Using an anonymous 5-point Likert scale, participants rated their pre-post self-efficacy in responding to patient anger as well as their satisfaction with the course. Data were analyzed using a paired sample t test.Results:During the academic years 2006–2009, 275 oncology healthcare professionals participated in a CST that focused on responding to patient anger. Participants' confidence in responding to patient anger increased significantly (p < 0.001) after attending the workshop. They also agreed or strongly agreed to five out of six items assessing course satisfaction 92–97% of the time.Significance of results:We have developed a CST module on how to respond to patient anger, which is both effective and useful. Training healthcare professionals to respond more effectively to patient anger may have a positive impact on the patient–physician relationship.

scholarly journals Exploring communication skills training in undergraduate nurse education by means of a curriculum

2011 ◽  
Vol 1 (1) ◽  
pp. 7 ◽  
Author(s):  
Britt-Maj Wikström ◽  
Gunilla Svidén
Keyword(s):  
Health Care ◽  
Communication Skills ◽  
Communicative Competence ◽  
Effective Communication ◽  
Skills Training ◽  
Nurse Education ◽  
Communication Skills Training ◽  
Patient Interaction ◽  
Nursing Communication ◽  
Teachers And Students

This study is an attempt to investigate by means of a curriculum how nurses are trained theoretically and practically throughout their specialist education to communicate competently and professionally in interaction with colleagues and patients. Research today shows that there are many different approaches to develop professionally skilled communication in nurse-patient interaction. It indicates that this aspect of nurse education is regarded as an important feature by educators. It is therefore of interest to study, by means of analysing a curriculum, how nurses&rsquo; communicative competence is developed. To this purpose a curriculum was presented related to nursing communication skills training, selected from a University College of Health Care Sciences in Sweden. Both students and teachers need clearly defined curricula to structure their studies and to evaluate communication skills. The investigated curriculum could be further developed to direct students and teachers in effective communication skills. It is of importance to have a curriculum that could be interpreted in the same way by teachers and students.

The Belgian experience in communication skills training

2017 ◽  
Author(s):  
Isabelle Merckaert ◽  
Yves Libert ◽  
Darius Razavi
Keyword(s):  
Communication Skills ◽  
Healthcare Professionals ◽  
Teaching Method ◽  
Clinical Skills ◽  
Skills Training ◽  
Well Being ◽  
Communication Skills Training ◽  
Design Studies ◽  
Training Programmes ◽  
The Impact

Communication is recognized as one of healthcare professionals’ core clinical skills. Even though many endeavours have been undertaken to help professionals acquire these skills, many questions remain unanswered in terms of the transfer of learned skills to clinical practice, and in terms of the impact of this transfer on patients’ care and well-being. In the last two decades, communication skills training programmes, designed for healthcare professionals working in cancer care, have been the focus of several research endeavours of a research group based in Belgium. The efficacy of designed programmes has been tested in studies using a controlled design. Studies varied in the type of teaching method, the length of training, and the outcome measures considered. Four programmes will be detailed in this chapter in terms of rationale and results. The conclusion will build upon these experiences to develop recommendations and discuss where we may go from there.

Teaching Communication Skills in Breast Imaging

2019 ◽  
Vol 1 (2) ◽  
pp. 139-142 ◽  
Author(s):  
Carolynn M DeBenedectis
Keyword(s):  
Communication Skills ◽  
Breast Imaging ◽  
Image Interpretation ◽  
Effective Communication ◽  
Skills Training ◽  
Good News ◽  
Communication Skills Training ◽  
Procedural Skills ◽  
Simulation Based

Abstract Breast radiologists communicate life-changing results to patients every day. It is critical for breast radiologists to be effective communicators and to deliver difficult and good news effectively and empathetically. Communication skills can be just as important as image interpretation and procedural skills in breast imaging. Breast radiologists can learn effective communication through practice. In addition, simulation-based communication skills training can help our trainees practice their communication skills in a low-stakes environment and become more comfortable with communicating difficult results. This manuscript sets out to familiarize breast radiologists with what effective communication skills are, as well as how to learn and teach them.

scholarly journals The impact of effective communication skills training on the status of marital burnout among married women

2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Alireza Jafari ◽  
Ali Alami ◽  
Elham Charoghchian ◽  
Ali Delshad Noghabi ◽  
Mahbobeh Nejatian
Keyword(s):  
Communication Skills ◽  
Educational Intervention ◽  
Effective Communication ◽  
Skills Training ◽  
Married Women ◽  
Health Centers ◽  
Communication Skills Training ◽  
The Mean ◽  
The Impact ◽  
Experimental Group

Abstract Background This study aimed to determine the impact of effective communication skills training intervention on the marital burnout among married women referring to health centers. Methods In this quasi-experimental study, 94 participants were selected from a descriptive study from among 936 married women referring to health centers who had a high rate of marital burnout and were randomly divided to the experimental group (n = 47) and control group (n = 47). The educational intervention was designed and performed in 7 sessions of 45 min for the experimental group. In the two stages before and after the intervention, the demographic sections, the Pines Marital Burnout Scale and effective communication skills were used to collect data. Data were analyzed using SPSS software version 24 and inferential test of Chi-square, Paired sample t-test and Wilcoxon test. Results There was no significant difference between the two groups before the intervention (p > 0.05). Performing the intervention in the experimental group significantly reduced the mean score of total marital burnout from 60.51 (± 14.96) to 51.82 (± 11.90), and reduced the mean score of marital burnout subscales, including physical, mental and emotional burnout. Also, in this study, the educational intervention of the experimental group significantly improved effective communication skills, and the mean score of effective communication skills increased from 85.12 (± 15.86) to 97.95 (± 14.53) (p < 0.001). Conclusion Based on the positive impact of effective communication skills on reducing marital burnout, it is recommended that more attention should be paid to enhancing these skills in spouses and pre-marital programs.

scholarly journals The impact of training healthcare professionals’ communication skills on the clinical care of diabetes and hypertension: a systematic review and meta-analysis

2021 ◽  
Vol 22 (1) ◽  
Author(s):  
Mi Yao ◽  
Xue-ying Zhou ◽  
Zhi-jie Xu ◽  
Richard Lehman ◽  
Shamil Haroon ◽  
...  
Keyword(s):  
Systematic Review ◽  
Blood Pressure ◽  
Communication Skills ◽  
Healthcare Professionals ◽  
Skills Training ◽  
Risk Of Bias ◽  
Mean Difference ◽  
Controlled Trials ◽  
Communication Skills Training ◽  
Secondary Outcomes

Abstract Background Diabetes and hypertension care require effective communication between healthcare professionals and patients. Training programs may improve the communication skills of healthcare professionals but no systematic review has examined their effectiveness at improving clinical outcomes and patient experience in the context of diabetes and hypertension care. Methods We conducted a systematic review of randomized controlled trials to summarize the effectiveness of any type of communication skills training for healthcare professionals to improve diabetes and/or hypertension care compared to no training or usual care. We searched Medline, Embase, CINAHL, PsycINFO, Cochrane Central Register of Controlled Trials (CENTRAL), Cochrane Database of Systematic Reviews (CDSR), ClinicalTrials.gov and the World Health Organization International Clinical Trials Registry Platform from inception to August 2020 without language restrictions. Data on the country, type of healthcare setting, type of healthcare professionals, population, intervention, comparison, primary outcomes of glycated hemoglobin (HbA1c) and blood pressure, and secondary outcomes of quality of life, patient experience and understanding, medication adherence and patient-doctor relationship were extracted for each included study. Risk of bias of included studies was assessed by Cochrane risk of bias tool. Results 7011 abstracts were identified, and 19 studies met the inclusion criteria. These included a total of 21,762 patients and 785 health professionals. 13 trials investigated the effect of communication skills training in diabetes management and 6 trials in hypertension. 10 trials were at a low risk and 9 trials were at a high risk of bias. Training included motivational interviewing, patient centred care communication, cardiovascular disease risk communication, shared decision making, cultural competency training and psychological skill training. The trials found no significant effects on HbA1c (n = 4501, pooled mean difference -0.02 mmol/mol, 95% CI -0.10 to 0.05), systolic blood pressure (n = 2505, pooled mean difference -2.61 mmHg, 95% CI -9.19 to 3.97), or diastolic blood pressure (n = 2440, pooled mean difference -0.06 mmHg, 95% CI -3.65 to 2.45). There was uncertainty in whether training was effective at improving secondary outcomes. Conclusion The communication skills training interventions for healthcare professionals identified in this systematic review did not improve HbA1c, BP or other relevant outcomes in patients with diabetes and hypertension. Further research is needed to methodically co-produce and evaluate communication skills training for chronic disease management with healthcare professionals and patients.

scholarly journals The Survey of Effective Communication Skills Training on Anxiety and Social Phobia among Students

2017 ◽  
Vol 2 (4) ◽  
pp. 263-268
Author(s):  
Sima Safikhangholizadeh ◽  
Hadis Moridi ◽  
Zolfaghar Abyar ◽  
Narges Zamani ◽  
◽  
...  
Keyword(s):  
Social Phobia ◽  
Communication Skills ◽  
Effective Communication ◽  
Skills Training ◽  
Communication Skills Training
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