The impact of transaction costs on the use of mixed service delivery by local governments

2015 ◽  
Vol 1 (4) ◽  
pp. 239-267 ◽  
Author(s):  
Trevor L Brown ◽  
Matthew Potoski ◽  
David M Van Slyke
Keyword(s):  
Service Delivery ◽  
Transaction Costs ◽  
Local Governments ◽  
The Impact

scholarly journals Social Service Delivery in Southwestern Nigeria: Local Governments Perspective

2018 ◽  
Vol 8 (4) ◽  
pp. 294
Author(s):  
Odewale, Ayotunde David ◽  
Badejo, B. T
Keyword(s):  
Local Government ◽  
Service Delivery ◽  
State Government ◽  
Social Service ◽  
Local Governments ◽  
Secondary Data ◽  
Primary Data ◽  
Southwestern Nigeria ◽  
Social Service Delivery ◽  
The Impact

This paper assesses the impact of local government on social service delivery in south-western Nigeria in tandem with their full constitutional responsibility particularly on primary education and road constructions. The related concepts were review. The study utilized both primary and secondary data. Primary data were collected through questionnaire administration and in-depth interviews. The study revealed that local government has a significant impact on social service delivery in Southwestern Nigeria (r = 0.438, p < 0.05). The paper highlighted some recommendations and concluded that local government had performed considerably well in delivery of social service to the populace in their concurrent responsibility with the state government, but relatively low in their mandatory functions.

Effective performance management of local governments in Khyber Pakhtunkhwa, Pakistan

2019 ◽  
Vol 68 (1) ◽  
pp. 26-45
Author(s):  
Altamash Janjua ◽  
Farrukh Attique ◽  
Adil Raza ◽  
Waqar Akbar
Keyword(s):  
Developing Countries ◽  
Public Sector ◽  
Service Delivery ◽  
Performance Management ◽  
Local Governments ◽  
Positive Impact ◽  
Content Type ◽  
Khyber Pakhtunkhwa ◽  
Effective Performance ◽  
The Impact

Purpose Effective performance management of local governments is essential for efficient service delivery to the citizens. This is especially true for developing countries where performance management of public sector is severely lacking. The purpose of this paper is to discuss a pioneering and effective performance management framework that has been implemented in the province of Khyber Pakhtunkhwa, Pakistan. Design/methodology/approach The paper outlines the design and implementation of the system in light of relevant research work. Latest digital technologies including smartphone applications and social media have been used to make the system effective and responsive to the needs of the citizens and sustainable in the long term. Findings The impact of the system includes a drastic reduction in polio infection cases by 90 percent in the province and the successful completion of one of the biggest afforestation campaigns in the world in recent years. In addition, noteworthy improvements in public health, education and municipal services have also been achieved through this system in a province that has a population of 30.5 m. Research limitations/implications The paper uses field data to highlight the positive impact of the system which has been operational for more than two years now. Practical implications The strong positive impact of the system supports the case for implementation of similar public sector reforms in other developing countries. Social implications The implementation of the system has resulted in significant improvements in social sector service delivery. Originality/value There is very limited literature available on successful performance management reforms in the public sector of the developing world. Therefore, this case study can be a very important resource.

scholarly journals The State of Local Government and Service Delivery in Nigeria: Challenges and Prospects

2012 ◽  
Vol 1 (3) ◽  
pp. 84
Author(s):  
Aderonke Majekodunmi
Keyword(s):  
Local Government ◽  
Service Delivery ◽  
Social Services ◽  
Local Governments ◽  
Local Level ◽  
The People ◽  
The Social ◽  
Grassroots Level ◽  
The Impact ◽  
Effective Service

Local government creates an appropriate and conduciveenvironment for the people at the local level through efficient and effective service delivery. The value of localgovernment in a country is inestimable because it is an indispensable arm of government. As a result, the link between the qualities of service that citizens enjoy is very significant. The article examines local government and effective service delivery with special reference to Nigerianlocal governments. It notes that Local government is the closest government<br />to the people at the grassroots level,so it is expected to play significant  roles in providing the social services for the people in order to improve their standard of living. But in Nigeria, the impact of local government is so far limited, especially with regard to improving service delivery. The article observes that  despite the strategic importance of local government to the development process through effective service delivery, there has not been much development in most local governments in Nigeria. The article recommends that  local governments in Nigeria need adequate autonomy that can facilitate their operations and development of the localities through effective service delivery.

scholarly journals Does the Structure of Aging Services Matter? A Comparative Case Study of California Communities

2020 ◽  
Vol 4 (Supplement_1) ◽  
pp. 18-18
Author(s):  
Haley Gallo ◽  
Kelly Marnfeldt ◽  
Adria Navarro ◽  
Kathleen Wilber
Keyword(s):  
Los Angeles ◽  
Service Delivery ◽  
San Francisco ◽  
Local Governments ◽  
Local Level ◽  
Comparative Case Study ◽  
Aging Services ◽  
The Impact ◽  
Levels Of Integration

Abstract As the older adult population grows and Federal funding remains stagnant, coordination of services at the local level becomes more critical. Building on the Federal Administration for Community Living model, California’s Master Plan for Aging creates opportunities for innovative restructuring of the way aging services are delivered through the Area Agencies on Aging (AAA). We conducted a comparative case study of California AAAs (N=5) representing different levels of integration, from standalone departments of aging (Los Angeles City, Riverside County), to partial integration (Los Angeles County), to full integration with aging and disability programs (San Diego County, San Francisco County). We examined the impact of departmental organization and integration on the AAAs’ service delivery for older adults. Interviews with leaders of the AAAs were coded by two researchers using constant comparative analysis to identify themes within and between the AAAs. Emerging themes revealed the role that “structure,” “politics,” “funding,” and “visibility” play in service delivery for AAAs with varying levels of integration. Findings suggest that integrating the AAA with other departments (i.e., Health and Human Services) and programs (e.g., Adult Protective Services, In-Home Supportive Services) improves coordination and allows for greater visibility of the AAA. Key stakeholders in standalone AAAs, however, fear that integration would hinder their visibility and “agility” in service provision. Findings shed light on best practices for locally coordinated aging service delivery during a window of opportunity for California AAAs, yet they can also inform how aging services are provided for local governments nationwide.

scholarly journals Decentralization Policy in Ukraine: How Voluntary Amalgamation, Inter-Municipal Cooperation and Fiscal Incentives Impacted the Local Government System

2021 ◽  
Vol 14 (1) ◽  
pp. 311-343
Author(s):  
Glendal Wright ◽  
Sergii Slukhai
Keyword(s):  
Local Government ◽  
Service Delivery ◽  
Financial Incentives ◽  
Local Governments ◽  
Statistical Tests ◽  
Soviet Bloc ◽  
Fiscal Incentives ◽  
Decentralization Policy ◽  
Decentralization Reform ◽  
The Impact

Abstract This paper examines the progress of implementing a comprehensive decentralization program in Ukraine. Ukraine was practically the last country of the former Soviet bloc to undertake a comprehensive decentralization program. The decentralization program was based on three pillars: (1) a reliance on voluntary amalgamation of the local government units, (2) the use of inter-municipal cooperation, and (3) enhanced financial incentives. The authors examine how these policies were implemented as well as the impact on local governments service delivery and fiscal capacity. The analyses are based on available data and the application of statistical tests measuring fiscal resources to the population size and other variables of the local government. The study has revealed some significant flaws in Ukrainian decentralization policy implementation. The voluntary approach eventually had to be abandoned for a mandatory approach. The weak progress in inter-municipal cooperation did not establish improved service delivery across a large number of local government units. The financial incentives with greater sharing of taxes did not provide sufficient additional resources to make the units financially sustainable. Finally, the results of the local government elections held in the amalgamated units did not reveal widespread support for the new units and the decentralization reforms. These issues create significant risks for the final success of the decentralization reform.

Entangling and disentangling governance and the media

2019 ◽  
pp. 1-12
Author(s):  
Thomas Schillemans ◽  
Jon Pierre
Keyword(s):  
Service Delivery ◽  
Complex Networks ◽  
News Media ◽  
Local Governments ◽  
Related Factors ◽  
Attribution Of Blame ◽  
The Media ◽  
The Impact ◽  
State Enterprises ◽  
Western Democracies

First published as a special issue of Policy & Politics, this updated volume explores the intersections between governance and media in western democracies, which have undergone profound recent changes. Many governmental powers have been shifted toward a host of network parties such as NGOs, state enterprises, international organizations, autonomous agencies, and local governments. Governments have developed complex networks for service delivery and they have a strategic interest in the news media as an arena where their interests can be served and threatened. How do the media relate to and report on complex systems of government? How do the various governance actors respond to the media and what are the effects on their policies? This book considers the impact of media-related factors on governance, policy, public accountability and the attribution of blame for failures.

scholarly journals The Impact of Recentralization on Public Services: A Difference-in-Differences Analysis of the Abolition of Elected Councils in Vietnam

2014 ◽  
Vol 108 (1) ◽  
pp. 144-168 ◽  
Author(s):  
EDMUND J. MALESKY ◽  
CUONG VIET NGUYEN ◽  
ANH TRAN
Keyword(s):  
Service Delivery ◽  
Public Service ◽  
Local Governments ◽  
Rural Setting ◽  
Comparative Political Economy ◽  
Difference In Differences ◽  
Public Service Delivery ◽  
Policy Makers ◽  
The Impact ◽  
Urban Versus

Comparative political economy offers a wealth of hypotheses connecting decentralization to improved public service delivery. In recent years, influential formal and experimental work has begun to question the underlying theory and empirical analyses of previous findings. At the same time, many countries have grown dissatisfied with the results of their decentralization efforts and have begun to reverse them. Vietnam is particularly intriguing because of the unique way in which it designed its recentralization, piloting a removal of elected people's councils in 99 districts across the country and stratifying the selection by region, type of province, and urban versus rural setting. We take advantage of the opportunity provided by this quasi experiment to test the core hypotheses regarding the decision to shift administrative and fiscal authority to local governments. We find that recentralization significantly improved public service delivery in areas important to central policy-makers, especially in transportation, healthcare, and communications.

Asymmetrical Attribution of Performance in China

Asian Survey ◽  
2020 ◽  
Vol 60 (5) ◽  
pp. 978-1003
Author(s):  
Jacqueline Chen Chen ◽  
Jun Xiang
Keyword(s):  
Economic Development ◽  
Local Governments ◽  
Central Government ◽  
Cultural Theory ◽  
Political Trust ◽  
Mediation Model ◽  
Multilevel Mediation ◽  
Dual Pathway ◽  
Underlying Mechanisms ◽  
The Impact

Existing studies of the impact of economic development on political trust in China have two major gaps: they fail to explain how economic development contributes to the hierarchical trust pattern, and they do not pay enough attention to the underlying mechanisms. In light of cultural theory and political control theory, we propose adapting performance theory into a theory of “asymmetrical attribution of performance” to better illuminate the case of China. This adapted theory leads to dual pathway theses: expectation fulfillment and local blaming. Using a multilevel mediation model, we show that expectation fulfillment mainly upholds trust in the central government, whereas local blaming undermines trust in local governments. We also uncover a rural–urban distinction in the dual pathway, revealing that both theses are more salient among rural Chinese.

THE IMPACT OF DECENTRALIZATION ON THE DEVELOPMENT OF ENTREPRENEURSHIP IN UKRAINE

2017 ◽  
Author(s):  
Lyudmyla Mishchenko ◽  
◽  
Dmytro Mishchenko ◽  
Keyword(s):  
Social Entrepreneurship ◽  
Local Governments ◽  
Poverty Reduction ◽  
Social Protection ◽  
Local Community ◽  
Well Being ◽  
Economic Incentives ◽  
Social Enterprises ◽  
Infrastructural Support ◽  
The Impact

The actualization of the results of financial decentralization in Ukraine as part of the reform of decentralization of power and the development of proposals for its improvement is explained by the fact that a clear division of functions, powers and financial resources between national and regional levels is the basis for the well-being of our citizens. opportunities for its sustainable socio- economic development on a democratic basis. It is noted that financial decentralization is a process of giving authority to mobilize revenues and expenditures of local governments in order to increase the effectiveness of the implementation of these powers and better management of community budgets. It is established that unlike traditional entrepreneurship, which focuses on profit generation, the purpose of social entrepreneurship is to create and accumulate social capital. Abroad, social enterprises operate successfully in the fields of education, the environment, human rights, poverty reduction and health care, and their development and dissemination is one way to improve the living conditions of citizens. A similar mission is entrusted to local governments, which allows us to consider the revival of social entrepreneurship as an important element in improving self-government policy. It is determined that in modern conditions social entrepreneurship is one of the tools to ensure the ability of the local community to provide its members with an appropriate level of education, culture, health, housing and communal services, social protection, etc., as well as plan and implement programs efficient use of available natural and human resources, investment and infrastructural support of territorial communities. Due to financial decentralization, local governments have received additional resources that can be used to create economic incentives to promote social entrepreneurship in small and medium-sized businesses at the community level.

The Impact of Competitive Quasi-Market on Service Delivery in Benue State University, Makurdi Nigeria

GIS Business ◽  
2019 ◽  
Vol 14 (4) ◽  
pp. 85-98
Author(s):  
Idoko Peter
Keyword(s):  
Service Delivery ◽  
A Priori ◽  
Least Square ◽  
Secondary Source ◽  
State University ◽  
Ordinary Least Square ◽  
Negative Effect ◽  
The Impact ◽  
The Relationship

This research the impact of competitive quasi market on service delivery in Benue State University, Makurdi Nigeria. Both primary and secondary source of data and information were used for the study and questionnaire was used to extract information from the purposively selected respondents. The population for this study is one hundred and seventy three (173) administrative staff of Benue State University selected at random. The statistical tools employed was the classical ordinary least square (OLS) and the probability value of the estimates was used to tests hypotheses of the study. The result of the study indicates that a positive relationship exist between Competitive quasi marketing in Benue State University, Makurdi Nigeria (CQM) and Transparency in the service delivery (TRSP) and the relationship is statistically significant (p<0.05). Competitive quasi marketing (CQM) has a negative effect on Observe Competence in Benue State University, Makurdi Nigeria (OBCP) and the relationship is not statistically significant (p>0.05). Competitive quasi marketing (CQM) has a positive effect on Innovation in Benue State University, Makurdi Nigeria (INVO) and the relationship is statistically significant (p<0.05) and in line with a priori expectation. This means that a unit increases in Competitive quasi marketing (CQM) will result to a corresponding increase in innovation in Benue State University, Makurdi Nigeria (INVO) by a margin of 22.5%. It was concluded that government monopoly in the provision of certain types of services has greatly affected the quality of service experience in the institution. It was recommended among others that the stakeholders in the market has to be transparent so that the system will be productive to serve the society effectively

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