Reliability (Internal Consistency) of the Job Content Questionnaire on Job Stress Among Office Workers of a Multinational Company in Kuala Lumpur

2009 ◽  
Vol 21 (2) ◽  
pp. 216-222 ◽  
Author(s):  
Husna Maizura ◽  
Retneswari Masilamani ◽  
Tahir Aris
Keyword(s):  
Social Support ◽  
Job Stress ◽  
Internal Consistency ◽  
Office Workers ◽  
Multinational Company ◽  
Kuala Lumpur ◽  
Decision Latitude ◽  
Job Content Questionnaire ◽  
Job Demand ◽  
Job Content

This small, cross-sectional study assessed the reliability of 3 scales from the Job Content Questionnaire (JCQ)—decision latitude, psychological job demand, and social support—in a group of office workers in a multinational company in Kuala Lumpur. A universal sample of 30 white-collar workers from a department of the company self-administered the English version of the JCQ comprising 21 core items selected from the full recommended version of 49 items onsite. Reliability (internal consistency) was evaluated using Cronbach's α coefficients for each scale. Corrected item—total correlation was presented for each and every item. Cronbach's α coefficients were acceptable for decision latitude (.76) and social support (.79) but slightly lower for psychological job demand (.64). Values for all item—total correlations for all 3 scales were greater than .3. In conclusion, this study suggests that the JCQ is a reliable scale for assessing job stress in this group of workers.

scholarly journals Sources and Reactions to Stress in Brazilian Lawyers

2014 ◽  
Vol 24 (57) ◽  
pp. 49-56 ◽  
Author(s):  
Maria de Fátima Antunes Alves Costa ◽  
Maria Cristina Ferreira
Keyword(s):  
Social Support ◽  
Job Insecurity ◽  
Job Dissatisfaction ◽  
Decision Latitude ◽  
Job Content Questionnaire ◽  
Brazilian Version ◽  
Psychosomatic Problems ◽  
Work Social Support ◽  
Job Content ◽  
Psychological Demands

Job stress can negatively affect the health of employees. As such, the investigation of its characteristics in different professional categories is relevant. The aim in this study was to analyze the predictive power of seven stressors (decision latitude, psychological demands at work, physical demands at work, social support from colleagues, ergonomic stressors, relationships with clients, job insecurity) for job dissatisfaction, depression and psychosomatic problems in a sample of 702 Brazilian lawyers. The data were collected using a Brazilian version of the Job Content Questionnaire(JCQ). The results showed that decision latitude and social support were the main negative predictors of stress, while psychological demands and job insecurity were its main positive predictors. These results are discussed in the light of the demand-support-control model, which was used as a framework for the research.

scholarly journals Utilização do modelo demanda-controle de Karasek na América Latina: uma pesquisa bibliográfica

2011 ◽  
Vol 1 (2) ◽  
pp. 272 ◽  
Author(s):  
Patrícia Bitencourt Toscani Geco ◽  
Tânia Solange Bosi de Souza Magnago ◽  
Andrea Prochnow ◽  
Carmem Lúcia Colomé Beck ◽  
Juliana Petri Tavares
Keyword(s):  
Job Stress ◽  
Stress Scale ◽  
Job Content Questionnaire ◽  
America Latina ◽  
Job Content

Objetivo: identificar as produções científicas que utilizaram o modelo demanda-controle na América Latina. Metodologia: pesquisa bibliográfica nas bases de dados LILACS, SCIELO E MEDLINE, realizada no período de junho a setembro de 2010 com as palavras-chave: “modelo demanda-controle”, “Karasek”, “job content questionnaire”, “job stress scale” e os descritores: “estresse psicológico” e “saúde do trabalhador”. Resultados: obteve-se 35 estudos (30 artigos e cinco teses). Quanto ao ano das publicações, destacam-se os anos de 2009 e 2010 (40%). O periódico com maior número de publicações foi a Revista de Saúde Pública do Brasil (20%). Os estudos investigaram trabalhadores da área da saúde (48,6%), docentes (14,3%), outras áreas de trabalho e estudos técnicos. Conclusão: evidenciou-se a importância do modelo demanda-controle na investigação do ambiente psicossocial do trabalho, principalmente os efeitos do estresse ocupacional e suas repercussões sobre a saúde, em estudos com populações de diversas áreas.

scholarly journals Factores de estrés laboral en el personal de enfermería hospitalario del equipo volante según el modelo de demanda-control-apoyo

2018 ◽  
Vol 17 (2) ◽  
pp. 304-324
Author(s):  
César Carrillo García ◽  
María Isabel Ríos Rísquez ◽  
Laura Escudero Fernández ◽  
María Emilia Martínez Roche
Keyword(s):  
Social Support ◽  
Work Related ◽  
Job Content Questionnaire ◽  
The Social ◽  
Apoyo Social ◽  
Related Stress ◽  
Job Content ◽  
Nursing Professionals ◽  
Hospital General ◽  
Psychological Demands

Objetivos: Analizar la presencia de estrés laboral en el equipo volante de enfermería de un Hospital General Universitario tomando como referencia el modelo demandas-control-apoyo de Karasek.Método: Estudio observacional de corte transversal. La muestra estuvo constituida por 38 profesionales de enfermería del equipo volante de un Hospital General Universitario. Instrumentos de evaluación: para conocer la percepción de los profesionales de enfermería sobre el contenido de su trabajo y determinar los estresores laborales, se empleó el cuestionario Job Content Questionnaire (JCQ) traducido y validado para enfermería hospitalaria.Resultados: La tasa de participación fue del 90,47% (N=38). Se registró una media para la dimensión de apoyo social de 2,59±0,47, para la dimensión de demandas psicológicas en el trabajo de 3,26±0,47, y para la dimensión de control sobre el trabajo se obtuvo una media de 2,87±0,40. El análisis de datos puso de manifiesto un nivel moderado de estresores, destacando un déficit de apoyo social por parte de los superiores, que resultó ser más acusado en el grupo de profesionales adscritos a la dirección de enfermería (2,89 vs 2,49; p<0,05). Ninguna de las tres dimensiones se mostró asociada a las variables socio-laborales de sexo, edad, turno, adscripción y tipo de vinculación al hospital.Conclusiones: Existe una percepción moderada de estresores laborales, resaltando el escaso apoyo social por parte de los superiores, siendo este aspecto una área de mejora sobre la que intervenir. Objectives: To analyse the presence of work-related stress in the nursing bureau of a University General Hospital taking as reference Karasek's demand-control-support model.Methods: Cross-sectional observational study. The sample included 38 nursing professionals from the nursing bureau of a University General Hospital. Assessment tools: the Job Content Questionnaire (JQC), translated and validated for hospital nursing, was used to know the perception of nursing professionals concernins their work, and to determine the presence of any work-related stressors. Results: The participation rate was 90.47% (N=38). The average for the social support dimension was 2.59±0.47, for the psychological demands of 3.26±0.47, and for control over their own work of 2.87±0.40. Data analysis pointed to a moderate level of stress, reflecting a deficit in the social support provided by superiors, particulary in the group of professionals assigned to nursery management (2.89 vs 2.49; p<0.05). None of the three dimensions showed a link of any kind with socio-occupational variables of gender, age, shift, assignment or type of connection to the hospital.Conclusion: Improvement is needed in this area on the part of human resources management in order to lessen the effect of work-related stress, psychological demands and lack of control over these.

Validation of the Karasek-Job Content Questionnaire to Measure Job Strain in Vietnam

2013 ◽  
Vol 113 (2) ◽  
pp. 363-379 ◽  
Author(s):  
Thi Giang Hoang ◽  
Marc Corbière ◽  
Alessia Negrini ◽  
Minh Khuê Pham ◽  
Daniel Reinharz
Keyword(s):  
Health Personnel ◽  
Job Strain ◽  
Work Absence ◽  
Decision Latitude ◽  
Job Content Questionnaire ◽  
Back Translation ◽  
Job Content ◽  
Support At Work ◽  
Skill Discretion ◽  
Psychological Demands

The objective of this study was to validate the Karasek-Job Content Questionnaire in Vietnamese. A translation/back-translation of the questionnaire was performed prior to its administration to 344 health personnel in Vietnam. Several psychometric properties of the Vietnamese version of the Karasek-Job Content Questionnaire were assessed. A valid Vietnamese version of the Karasek-Job Content Questionnaire was produced, composed of five subscales based on the original theoretical model: Psychological demands, Social support at work, Decision latitude-Autonomy, Decision latitude—Authority, and Skill discretion. Internal consistency and reliability coefficients for each subscale of the questionnaire were satisfactory. The correlations with depression and work absence indicators were weak but statistically significant, as expected. The Vietnamese version of the Karasek-Job Content Questionnaire will help Vietnamese researchers and clinicians appropriately evaluate and document the job strain of workers in Vietnamese workplaces.

scholarly journals Marginalised Medical Officers; Do We Care?

2019 ◽  
pp. 50
Author(s):  
Ahmad Zulfahmi Mohd Kamaruzaman ◽  
Mohd Ismail Ibrahim ◽  
Anees Abdul Hamid
Keyword(s):  
Job Strain ◽  
Supervisor Support ◽  
Simple Random Sampling ◽  
Cross Sectional Study ◽  
Decision Latitude ◽  
Cross Sectional ◽  
Job Content Questionnaire ◽  
Health Clinics ◽  
Job Content ◽  
Psychological Demands

Introduction: Medical officers are responsible to give health services to population. Ironically, they also suffer from unhealthy consequences in the mould of job strain.Objective: Thus, the main aim of this study is to determine the job strain among medical officers in health clinics (HCs), Kelantan and its associated factors.Methods: This was a cross-sectional study of the prevalence and risk factors of job strain among medical officers in HCs. The study was conducted between January and April 2019 using simple random sampling involving a total number of 232 medical officers. The selected medical officers were given the Malay version of validated Job Content Questionnaire (JCQ) in order to investigate job strain. There were three components investigated and two of them; decision latitude and psychological demands were applied to define job strain. The median score was utilized as the cut-off point to separate high and low result of the data. High psychological demand with concurrent low decision latitude resulted in high job strain. The last component investigated was social support (co-worker and supervisor support). The data were presented descriptively and logistic regression was used to find the association for the job strain.Results: The prevalence of high job strain among medical officers serving in HCs, Kelantan was 22.4 percent. Supervisor support was significantly associated with job strain.Conclusion: A high proportion of medical officers in HCs suffered high job strain. Supervisor support proved to be substantial in relieving job strain.International Journal of Human and Health Sciences Supplementary Issue: 2019 Page: 50

scholarly journals Modelo Demanda-Controle e estresse ocupacional entre profissionais de enfermagem: revisão integrativa

2013 ◽  
Vol 66 (5) ◽  
pp. 779-788 ◽  
Author(s):  
Denise Rodrigues Costa Schmidt
Keyword(s):  
Job Stress ◽  
Stress Scale ◽  
Job Content Questionnaire ◽  
Job Content

O modelo Demanda-Controle, com grande poder explanatório, tem como objetivo a avaliação do estresse ocupacional. Buscou-se conhecer, através de uma revisão integrativa, a produção científica sobre a utilização do modelo Demanda-Controle para investigação do estresse ocupacional entre profissionais de enfermagem, no período de 2000 a 2011. Dos 16 estudos selecionados, a maioria (cinco artigos) foi publicada em 2009. A Job Stress Scale e o Job Content Questionnaire foram utilizados em nove e sete estudos, respectivamente. Houve uma grande diversidade na forma de análise dos dados. As dimensões Demanda e Controle e sua associação com problemas relacionados à saúde do trabalhador foram avaliadas em 56,25% dos estudos, dos quais 37,5% estavam relacionados à saúde mental. Os artigos apontam a necessidade de produção científica nacional, sugerindo a atuação dos pesquisadores em estudos de intervenção que possibilitem a redução do estresse laboral e, consequentemente, melhoria do estado de saúde mental dos trabalhadores.

Investigating association between job stress dimensions and prevalence of low back pain among hospital nurses

Work ◽  
2021 ◽  
pp. 1-8
Author(s):  
Alireza Choobineh ◽  
Behbood Khani Museloo ◽  
Haleh Ghaem ◽  
Hadi Daneshmandi
Keyword(s):  
Social Support ◽  
Low Back Pain ◽  
Back Pain ◽  
Job Stress ◽  
Work Experience ◽  
Job Demands ◽  
Hospital Nurses ◽  
Low Back ◽  
Decision Latitude ◽  
Persian Version

BACKGROUND: There are a few studies conducted on job stress dimensions and their relationship with Low Back Pain (LBP) among Iranian nurses. OBJECTIVE: The aim of the current study was to investigate the association between job stress dimensions assessed via Demand-Control-Social Support (DCS) and Effort-Reward Imbalance (ERI) models and prevalence of LBP among Iranian hospital nurses. METHODS: In this cross-sectional study, 495 randomly selected nurses of Shiraz University of Medical Sciences (SUMS) participated. Demographic/occupational questionnaire, the Persian version of the Job Content Questionnaire (P-JCQ) and the Persian version of the ERI Questionnaire (P-ERIQ) were used for data collection. Data were analyzed by SPSS software (version 19) using descriptive statistics, independent sample t-test, and logistic regression. RESULTS: The LBP prevalence was found to be 69.9%. The means±standard deviations of job stress dimensions were obtained as follows: decision latitude: 64.67±6.82, physical job demands: 15.52±2.6, social support: 23.18±3.65, psychological job demands: 38.02±4.98, effort: 8.73±2.62, reward: 23.12±5.31, over-commitment: 12.25±3.09, and effort-reward ratio: 0.86±0.3. The findings revealed that the work experience (OR = 1.56), psychological job demands (OR = 1.082), and effort-reward ratio (OR = 3.43) were predictors for LBP among the study population. CONCLUSION: The prevalence rate of LBP among studied nurses was high. About half of nurses had high psychological demands, low decision latitude and low social support. Based on the effort-reward ratio, nurses had experienced high level of stress. Interventional programs and coping strategies for reduction of work-related stress and, subsequently, prevention of LBP are recommended among hospital nurses.

scholarly journals Moderating Role of Social Support on the Relationship Between Job Demand and Presenteeism

2018 ◽  
Vol 28 (0) ◽  
Author(s):  
Rose Helen Shimabuku ◽  
Helenides Mendonça
Keyword(s):  
Social Support ◽  
Personal Control ◽  
Cross Sectional Study ◽  
Public Institution ◽  
Cross Sectional ◽  
Job Content Questionnaire ◽  
The Face ◽  
Job Content ◽  
Psychological Demands

Abstract The pressures of contemporaneity and the increase of unemployment cause employees to attend work when sick, becoming presenteeist. The purpose of this study was to investigate the influence of psychological demands on presenteeism, considering the support of the bosses and the control of work as moderators of this relationship. A quantitative cross-sectional study was developed at a Public Institution of Higher Education. 204 technical-administrative servants who responded to the Stanford Presenteeism Scale - SPS6 and the Job Content Questionnaire - JCQ participated in the study. The results indicate that the greater the support of the boss and the control that the employee has of his/her work the less the presenteeism, even in the face of high psychological demands of the work. This study contributes to the investigation of organizational antecedents (demands of work and social support) and personal (control) of presenteeism.

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