The association of job satisfaction and burnout with individualized care perceptions in nurses

2019 ◽  
Vol 27 (1) ◽  
pp. 301-315 ◽  
Author(s):  
Esra Danaci ◽  
Zeliha Koç

Background: Individualized care is closely related to the fulfillment of nurses’ ethical responsibilities regarding the provision of healthcare as well as having a strong foundation in the philosophy of nursing. Objective: This study aimed to determine the association of job satisfaction and burnout with individualized care perceptions in nurses working at a university hospital located in the Central Black Sea region of northern Turkey. Research design: A cross-sectional correlational survey design. Participants and research context: The study was conducted between 15 February 2017 and 15 August 2017 with 419 nurses working at a public university hospital located in Samsun. Data were collected using an information form, the Individualized Care Scale-Nurse Version, the Minnesota Job Satisfaction Scale, and the Maslach Burnout Inventory. The Mann–Whitney U test, Kruskal–Wallis test and Spearman Correlation were used. Ethical considerations: Ethical approval for the study was obtained from the Ondokuz Mayıs University Clinical Studies Board of Ethics. Oral informed consent was taken from the participants. Findings: There was a significant positive relationship between the total Individualized Care Scale-A Nurse Version score and the General Satisfaction subscale score of the Minnesota Job Satisfaction Scale (r = 0.121, p < 0.05). The total Individualized Care Scale-A Nurse Version score increased as the General Satisfaction subscale score of the Minnesota Job Satisfaction Scale increased. There was a significant negative relationship between the total Individualized Care Scale-B Nurse Version score and the Desensitization (r = –0.143, p < 0.01) and Personal Achievement subscale scores of the Maslach Burnout Inventory (r = –0.182, p < 0.01). The Desensitization and Personal Achievement subscale scores of the Maslach Burnout Inventory increased as the total Individualized Care Scale-B Nurse Version score decreased. Discussion: Factors associated with the individualized care perceptions of nurses, such as job satisfaction and burnout levels and factors related to personal life and worklife should be taken into consideration. Also in order to increase job satisfaction and motivation in nurses, personal preferences regarding the service they want to work at should be taken into account. Conclusion: Nurses with lower burnout and higher job satisfaction were found to have higher individualized care perceptions and to support the individuality of patients in care applications. It is important to consider work-related factors associated with individualized care perceptions, job satisfaction, and burnout in nurses.

2017 ◽  
Vol 41 (S1) ◽  
pp. S680-S680
Author(s):  
C. Derbel ◽  
A. Braham ◽  
A. Souilem ◽  
A. Ben Romdhane ◽  
R. gallala ◽  
...  

IntroductionSeveral professional and personal factors determine the degree of job satisfaction (JS) which is a necessary condition to ensure good quality work, especially for physicians working in university hospitals (UH).AimsTo determine the degree of JS in a population of physicians working in UH and to determine the factors associated with the JS.MethodCross-sectional, descriptive and analytical study involving 96 physicians with different grades in Farhat Hached University Hospital, Sousse, Tunisia. We used Job Satisfaction Scale (JSS) to assess the degree of JS, Hospital Anxiety And Depression Scale to assess anxiety and depression, Maslach Burnout Inventory to determine burnout (BT).ResultsThe average age was 28.15 ± 4.10 years. Doctors with medical specialty were the majority (65.6%). Most doctors were dissatisfied with their work (67.7%). The socio-demographic factor associated with ST was the young age (P = 0.00). Occupational factors associated with JS were: shorter time worked in the department (P = 0.02), lack of outpatient day (P = 0.01), a lower number of outpatient day (P = 0.02), dissatisfaction with the work schedule (P = 0.004), lack of safety (P = 0.00), salary (P = 0.00), non-operating skills (P = 0.00), the distribution of tasks (P = 0.00), the conditions of the guards (P = 0.00), ignorance of the laws governing the department (P = 0.00), BT (P = 0.01) and depression (P = 0.00).ConclusionThe majority of our subjects were dissatisfied with their work. Several factors, especially the professional ones contribute to this state. It is necessary to take steps on these factors to improve the performance of doctors working in university hospitals to provide better care for patients.Disclosure of interestThe authors have not supplied their declaration of competing interest.


2013 ◽  
Vol 2013 ◽  
pp. 1-6 ◽  
Author(s):  
Hilde Myhren ◽  
Øivind Ekeberg ◽  
Olav Stokland

Introduction. Nurses and physicians working in the intensive care unit (ICU) may be exposed to considerable job stress. The study aim was to assess the level of and the relationship between (1) job satisfaction, (2) job stress, and (3) burnout symptoms.Methods. A cross-sectional study was performed at ICUs at Oslo University Hospital. 145 of 196 (74%) staff members (16 physicians and 129 nurses) answered the questionnaire. The following tools were used: job satisfaction scale (scores 10–70), modified Cooper's job stress questionnaire (scores 1–5), and Maslach burnout inventory (scores 1–5); high score in the dimension emotional exhaustion (EE) indicates burnout. Personality was measured with the basic character inventory. Dimensions were neuroticism (vulnerability), extroversion (intensity), and control/compulsiveness with the range 0–9.Results. Mean job satisfaction among nurses was 43.9 (42.4–45.4) versus 51.1 (45.3–56.9) among physicians,P<0.05. The mean burnout value (EE) was 2.3 (95% CI 2.2–2.4), and mean job stress was 2.6 (2.5–2.7), not significantly different between nurses and physicians. Females scored higher than males on vulnerability, 3.3 (2.9–3.7) versus 2.0 (1.1–2.9) (P<0.05), and experienced staff were less vulnerable, 2.7 (2.2–3.2), than inexperienced staff, 3.6 (3.0–4.2) (P<0.05). Burnout (EE) correlated with job satisfaction (r=-0.4,P<0.001), job stress (r=0.6,P<0.001), and vulnerability (r=0.3,P=0.003).Conclusions. The nurses were significantly less satisfied with their jobs compared to the physicians. Burnout mean scores are relatively low, but high burnout scores are correlated with vulnerable personality, low job satisfaction, and high degree of job stress.


2019 ◽  
Vol 21 (1) ◽  
Author(s):  
Nilgun Yurtsever ◽  
Medine Yilmaz

Owing to the nature of their jobs, nurses all over the world experience burnout. The aim of this descriptive and correlational study was to describe the job characteristics, job satisfaction and burnout levels of home care nurses, and to predict what factors contributed to their job satisfaction and burnout levels. The study population consisted of 80 nurses working in home care units. Of them, 71 participated in the study. A socio-demographic questionnaire, the Minnesota Satisfaction Scale and the Maslach Burnout Inventory were used. Of the participants, 85.9 per cent were female, 56.4 per cent had a bachelor’s degree, and 46.5 per cent were employed in the public sector, 36.6 per cent in municipalities and 16.9 per cent in the private sector. The results revealed that their burnout levels for emotional exhaustion and personal accomplishment were high, and moderate for depersonalisation. Perceived work-related stress was more associated with emotional exhaustion and depersonalisation than with work satisfaction. Home healthcare nurses were suffering from high levels of burnout. Interventions are needed to improve job satisfaction, to reduce the burden of burnout among nurses, and to prevent them from leaving their jobs and retiring earlier.


2013 ◽  
Vol 21 (6) ◽  
pp. 1314-1320 ◽  
Author(s):  
César Carrillo-García ◽  
María del Carmen Solano-Ruíz ◽  
María Emilia Martínez-Roche ◽  
Carmen Isabel Gómez-García

OBJECTIVE: to analyze the influence of gender and age on the quality of the professional lives of health care professionals at a university hospital. METHOD: a total of 546 professionals completed a general questionnaire that measured sociodemographic variables and evaluated job satisfaction using a scale adopted from the NTP 394 Job Satisfaction scale and translated into Spanish. RESULTS: overall, 77.2% of the professionals surveyed were satisfied with the work they perform. With regards to gender, we found overwhelming evidence of the feminization of practically all health care professions included in the study, with higher levels of job satisfaction among women than men. Regarding age, 20-30-year-olds and professionals over 61 years old showed higher satisfaction levels than did middle-aged professionals. Higher levels of dissatisfaction were reported by professionals between 41 and 50 years old. CONCLUSIONS: we were able to detect the influence of gender and age on the level of job satisfaction, finding significant associations between job satisfaction and both of these variables. Generally, women expressed more satisfaction than men, and elderly professionals showed higher satisfaction compared to younger professionals. Management policies should focus on taking action to correct the conditions that produce dissatisfaction among certain groups of employees.


2016 ◽  
Vol 13 (2) ◽  
pp. 3469 ◽  
Author(s):  
Taha Yasin Ilkım ◽  
Mehmet Güllü

The purpose of this study was to examine the job satisfaction and professional burnout levels of the national and international wrestling referees in terms of various factors in Turkey.The method of the study was the descriptive method. The study group consists of 126 international and national wrestling referees on active duty in 2010-2011 wrestling season. The questionnaire form was used as the data collection tool in the study. The questionnaire form consists of 3 sections, which are the Personal Information Form, the Maslach Burnout Inventory, and the Job Satisfaction Scale. It was observed abnormal distribution of dates of inventory and scale according to the Kolmogorov-Smirnov Test. Due to this reason, the Mann-Whitney U Test was used for the two independent samples test in analyzing the data; the Kruskal-Wallis H Test and the Mann-Whitney U Tests with Bonferroni correction were used for multiple comparisons; and the Spearman Correlation was used in analyzing the relations. The critical point for the significance value was accepted as α=0.05It was determined in the light of the findings of the study that the job satisfaction of the wrestling referees were at the medium level; the emotional exhaustion levels were high; the depersonalization levels were medium; and personal accomplishment  levels were low. Significant difference was found among the depersonalization levels of the referees according to the referee categories of the wrestling referees (p<0,05). A significant difference has been found among the monthly average income levels and the emotional exhaustion levels of the wrestling referees (p<0,05). A significant difference was also determined among the viewpoints of the referees on the financial income of the referees and the job satisfaction levels according to the social status (p<0,05). In addition, a reverse, significant and weak relation was found between the job satisfaction and emotional exhaustion levels of the referees (r= -0,255, p<0,01); a reverse, significant and weak relation between the depersonalization (r= -0,97, p<0,01); and a weak positive relation was determined between the personal accomplishment levels (r= 0,341, p<0,01).As a result, the national and international wrestling referees in Turkey do not have adequate satisfaction from being referees, and are experiencing professional burnout. As the job satisfaction levels of the wrestling referees increase, depersonalization levels and emotional exhaustion levels decrease, and personal accomplishment levels increase.


2019 ◽  
Vol 10 (3) ◽  
pp. 8
Author(s):  
Sahar Behilak ◽  
Ayat Saif-elyazal Abdelraof

Objective: One of the core concerns in psychiatric nursing is job burnout among nurses, because burnout had harmful impacts on both nurses’ health and their ability to cope with job demands. Moreover, long term job stress can cause burn out and reduce their level of satisfaction. Aim: The aim of the study was to explore the relationship between burnout aand job satisfactions among psychiatric nurses.Methods: Descriptive correlation design was utilized. The study was conducted at Psychiatric Department in Tanta University Hospital and Tanta Mental Health Hospital. The study sample consisted of 50 staff nurses. Tools were utilized for collection of data: First, the Burnout Inventory by Maslach; Second, the Job Satisfaction scale. It measured the general job satisfaction of the nursing staff. This scale has five domains: Personal factors, Work organization, Content and amount of work, Working unit and Leadership.Results: It was found that the majority of nurses had job dissatisfaction. In relation to staff nurses’ burnout, staff nurses’ job burnout and its components were found. It was observed that the majority of nurses had high burnout. Regarding burnout components, specifically, in relation to emotional exhaustion, it was found that the majority of nurses experienced high emotional exhaustion and depersonalization compared low accomplishment. It was found that there was significant negative correlation between burnout and job satisfaction, the highest frequency of nurses had high burnout and had low level of job satisfaction.Conclusions: The highest frequency of nurses had high burnout and had low level of job satisfaction. It recommended newly developed interventions to alleviate nurses’ burnout and increase job satisfaction, thereby enhancing the quality of healthcare. So, further support of managers in the prevention of burnout is a necessity. Thus, it will enhance creativity, job satisfaction, self-worthiness, and service quality.


2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Javier Molina-Hernández ◽  
Lucía Fernández-Estevan ◽  
Javier Montero ◽  
Lorena González-García

Abstract Background The main aim of the present study was to examine the relationships among work environment, job satisfaction and burnout in dentists and to analyse the way in which certain sociodemographic variables, such as gender, professional experience and weekly working hours, predict the perception of the work environment. Methods A battery of online questionnaires was sent to 3876 dentists officially registered in the triple-province region of Valencia; the battery included the Survey of Organizational Attributes for Dental Care, the Warr–Cook–Wall Overall Job Satisfaction Scale, the Maslach Burnout Inventory and a series of sociodemographic questions formulated for the specific purpose of this study. To assess the relations with the independent variables, we calculated the Pearson correlation coefficient, the Z-scores were calculated to make effect sizes comparable, and the associations between the scales and the sociodemographic variables were investigated by adjusted multiple regression analysis. Results A total of 336 participants (9.4%) correctly completed the survey in this study. The mean (M) age was 37.6 years old (standard deviation (SD) = 9.6, median (Me) = 34). Participants reported high scores on the work environment and job satisfaction scales, with only limited experiences of burnout (3.8%). Work environment and burnout were significantly and positively predicted by years of professional experience (β = .078; p = .000 and β = .107; p = .004, respectively), and job satisfaction was significantly and positively predicted by weekly hours of work (β = .022; p = .001), without significant differences according to gender. Conclusions Dentists who work over 20 hours a week and have more years of professional experience report having better perceptions of well-being at work, with no significant difference according to gender. It is important to highlight the aspects that improve well-being in dentistry to reduce burnout, which would lead to greater work engagement and better attention to patients.


2018 ◽  
Author(s):  
Βασιλική Κρέπια

Η εργασιακή ικανοποίηση, η ικανοποίηση δηλαδή του ατόμου από την εργασία του έχει μεγάλη σημασία για τα σύγχρονα συστήματα μάνατζμεντ. Ειδικότερα η εργασιακή ικανοποίηση του νοσηλευτικού προσωπικού παίζει κεφαλαιώδη ρόλο στην παροχή ποιοτικών υπηρεσιών υγείας, αλλά και στην διαμόρφωση κλίματος ικανοποίησης των ασθενών. Η συνολική ικανοποίηση από την εργασία είναι συνδυασμός παραμέτρων όπως η συνεργασία, το στυλ διοίκησης, η επικοινωνία, το ασφαλές εργασιακό περιβάλλον, η επιβράβευση, η εξέλιξη στην ιεραρχία, η χρηματική αμοιβή, η συναισθηματική και σωματική εξασθένηση. Η εργασιακή ικανοποίηση εξαρτάται από το στυλ ηγεσίας του προϊσταμένου και το στυλ μετασχηματιστικής ηγεσίας φαίνεται να τονώνει τους υφισταμένους έτσι ώστε να μοιράζονται ένα κοινό όραμα και να ενθαρρύνονται δείχνοντας αφοσίωση στην εργασία και άριστες σχέσεις μεταξύ του προσωπικού κλπ). Στο πρώτο μέρος της εργασίας, τίθεται σαν στόχος η συστηματική βιβλιογραφική ανασκόπηση για την ανάλυση της σχέσης μεταξύ μετασχηματιστικής ηγεσίας και εργασιακής ικανοποίησης σε νοσηλευτικό προσωπικό. Με βάση συγκεκριμένα κριτήρια, ταυτοποιούνται 15 άρθρα για εισαγωγή στην ανασκόπηση. Tα ευρήματα από το μεγαλύτερο ποσοστό των μελετών (87%, 13 από 15 άρθρα) που συμπεριλήφθηκαν στην ανασκόπηση υποστηρίζουν την σχέση μεταξύ της μετασχηματιστικής ηγεσίας και της εργασιακής ικανοποίησης του νοσηλευτικού προσωπικού. Η ανασκόπηση έδειξε πως διάφοροι δημογραφικοί παράγοντες μπορεί να επηρεάζουν την εργασιακή ικανοποίηση ανάλογα και με το στυλ ηγεσίας που υιοθετείται. Η εργασιακή εμπειρία κάτω των 5 ετών, η ηλικία (νεότερη ηλικία) αλλά και ο χαρακτήρας του νοσοκομείου (ιδιωτικός ή δημόσιος) μπορεί να επηρεάζουν την εργασιακή ικανοποίηση του προσωπικού. Στο δεύτερο, ερευνητικό κομμάτι της εργασίας τίθεται σαν στόχος η διερεύνηση της σχέσης μεταξύ της μετασχηματιστικής ηγεσίας και της εργασιακής ικανοποίησης σε νοσηλευτές σε Ελληνικά νοσοκομεία. Για την έρευνα, συμπεριλήφθηκαν 11 Ελληνικά νοσοκομεία σε αστικό κέντρο και στην επαρχία, με συνολικό δείγμα 1017 άτομα. Διανεμήθηκαν τα ερωτηματολόγια α) Η Κλίμακα Μετασχηματιστικής ηγεσίας «Transformational Leadership Scale» σε Ελληνική απόδοση και το σταθμισμένο ερωτηματολόγιο «Kuopio University Hospital Job Satisfaction Scale» (KUHJSS). Τα δεδομένα που συλλέχθηκαν αναλύθηκαν με το SPSS 22.0. Τα αποτελέσματα έδειξαν πως όλες οι συνιστώσες της εργασιακής ικανοποίησης και της μετασχηματιστικής ηγεσίας συσχετίστηκαν θετικά μεταξύ τους (r>0,500, p<0,001), στοιχείο που υποδηλώνει ότι η εφαρμογή της μετασχηματιστικής ηγεσίας στα Ελληνικά Νοσοκομεία του ΕΣΥ βοηθά το νοσηλευτικό προσωπικό να αντλεί μεγαλύτερη εργασιακή ικανοποίηση. Ειδικότερα δείχθηκε πως τα άτομα με συνολική εργασιακή εμπειρία μεγαλύτερη των 18 ετών, με μόνιμη θέση, τα άτομα που είχαν πρωινό ωράριο απασχόλησης, εργάζονταν σε επαρχία κι είχαν θέση προϊσταμένου και διευθυντού (σε αντίθεση με εκείνο το προσωπικό που είχε θέση νοσηλευτή ή βοηθού) είχαν την μεγαλύτερη εργασιακή ικανοποίηση. Ενδιαφέρον έχει η παρατήρηση πως το νοσηλευτικό προσωπικό εκφράζει διαφορετική εργασιακή ικανοποίηση ανάλογα και με το τμήμα στο οποίο απασχολείται, με τα άτομα στα χειρουργικά τμήματα να έχουν σημαντικά μεγαλύτερη βαθμολογία, ενώ οι εργαζόμενοι στα ΤΕΠ εμφάνισαν σημαντικά μικρότερη βαθμολογία σε σχέση με τους εργαζομένους στα υπόλοιπα τμήματα στη συνολική εργασιακή ικανοποίηση. Σύμφωνα με τα αποτελέσματα της παρούσας μελέτης η ηγεσία των νοσηλευτών αξιολογείται από τους νοσηλευτές ως σημαντικά μετασχηματιστική, καθώς ποσοστό άνω του 60% την κρίνει ως πολύ καλή ή και άριστα (45%) μετασχηματιστική. Η θετική συσχέτιση της μετασχηματιστικής ηγεσίας με την ικανοποίηση μαρτυρά τη στενή σχέση των δύο οντοτήτων και εμμέσως τις ευεργετικές συνέπειες που μπορεί να έχει η παγίωση των τεχνικών της μετασχηματιστικής ηγεσίας και η εμφύσηση οράματος στους νοσηλευτές. Συμπερασματικά, τα αποτελέσματα της μελέτης αυτής μπορούν να θέσουν τη βάση για τους ιθύνοντες της υγειονομικής περίθαλψης και τους ασκούντες το management των νοσηλευτών ώστε να ξεκινήσει μία συντονισμένη προσπάθεια διαχείρισης και σχεδιασμού πολιτικών και προγραμμάτων για την αντιμετώπιση των αρνητικών επιπτώσεων της έλλειψης εργασιακής ικανοποίησης στο νοσηλευτικό προσωπικό, με τελικό ζητούμενο την βελτίωση της ικανοποίησης από την εργασία και την επακόλουθη παροχή υψηλής ποιότητας υπηρεσιών φροντίδας των ασθενών. Μελλοντικές μελέτες πρέπει να στοχεύσουν στην εκπόνηση μεγάλης κλίμακας ερευνών, με ενδελεχή ανάλυση της σχέσης μεταξύ των επιμέρους κατηγοριών προσωπικού και της εργασιακής ικανοποίησης που βιώνουν σε σχέση με τη μετασχηματιστική ηγεσία του προϊσταμένου/ης τους.


2015 ◽  
Vol 23 (3) ◽  
pp. 543-552 ◽  
Author(s):  
Silvia Portero de la Cruz ◽  
Manuel Vaquero Abellán

OBJECTIVES: to describe the social and work characteristics of the nursing staff at a tertiary hospital in the Public Health Service of Andalucía, to assess the degree of professional professional burnout and job satisfaction of those professionals and to study the possible relation between the professional burnout variables and the stress and job satisfaction levels on the one hand and social and employment variables on the other.METHOD: descriptive and cross-sectional study in a sample of 258 baccalaureate and auxiliary nurses. As research instruments, an original and specific questionnaire was used to collect social and employment variables, the Maslach Burnout Inventory, the Nursing Stress Scale and the Font-Roja questionnaire. Descriptive, inferential statistics and multivariate analysis were applied.RESULTS: average scores were found for professional stress and satisfaction, corresponding to 44,23 and 65,46 points, respectively. As regards professional burnout, an average score was found on the emotional exhaustion subscale; a high score for depersonalization and a low score for professional accomplishment. Studies are needed to identify the scores on these subscales in health organizations and to produce knowledge on their interrelations.


2003 ◽  
Vol 47 (1) ◽  
pp. 58-72 ◽  
Author(s):  
Ali Murat Sünbül

The aim of this study was to see how teachers' burnout is related to different aspects of locus of control, job satisfaction and demographic characteristics such as age and gender. The Job Satisfaction Scale was used to measure the subjects' job satisfaction level. In addition, the Maslach Burnout Inventory which was used to measure dimensions of teachers' burnout consisted of three subscales: emotional exhaustion, personal accomplishment and depersonalisation. The Internal-External Locus of Control Scale was used to measure the extent to which teachers had an internal or external locus of control. The findings showed that all burnout dimensions were either positively or negatively related to independent variables. All variables were statistically significant in predictive effect on depersonalisation. External locus of control and age (predictor variables) were positively and directly related to emotional exhaustion dimension of burnout. Only one variable—age (predictor variable)—was significantly predictive of personal accomplishment.


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