The Interdependence of the Factors Influencing the Perceived Quality of the Online Learning Experience: A Causal Model

2007 ◽  
Vol 29 (2) ◽  
pp. 140-153 ◽  
Author(s):  
James W. Peltier ◽  
John A. Schibrowsky ◽  
William Drago
Author(s):  
D. Thammi Raju ◽  
G. R. K. Murthy ◽  
S. B. Khade ◽  
B. Padmaja ◽  
B. S. Yashavanth ◽  
...  

Building an effective online course requires an understanding of learning analytics. The study assumes significance in the COVID 19 pandemic situation as there is a sudden surge in online courses. Analysis of the online course using the data generated from the Moodle Learning Management System (LMS), Google Forms and Google Analytics was carried out to understand the tenants of an effective online course. About 515 learners participated in the initial pre-training needs & expectations’ survey and 472 learners gave feedback at the end, apart from the real-time data generated from LMS and Google Analytics during the course period. This case study analysed online learning behaviour and the supporting learning environment and suggest critical factors to be at the centre stage in the design and development of online courses; leads to the improved online learning experience and thus the quality of education. User needs, quality of resources and effectiveness of online courses are equally important in taking further online courses.


2021 ◽  
Vol 25 (1) ◽  
Author(s):  
Saleh Al-Salman ◽  
Ahmad S Haider

The present study investigates the influence of digital technology, instructional and assessment quality, economic status and psychological state, and course type on Jordanian university students’ attitudes towards online learning during the COVID-19 emergency transition to online learning. A survey of 4,037 undergraduate students representing four Jordanian public and private universities revealed that personal challenges (such as economic and psychological stress) decreased students’ willingness to learn online in the future, while the quality of the online experience (including instructional and assessment quality) improved their attitudes towards learning online in the future. Students also believed that Arts & Humanities courses were better suited for online teaching/learning than Sciences courses, a difference that persisted after controlling for personal challenges and the quality of the online learning experience.


2021 ◽  
Vol LXIX (1) ◽  
pp. 73-91
Author(s):  
Iulia Gonţa ◽  
Cristina Tripon

The challenges of online learning, created by the COVID-19 pandemic, have prompted a significant demand in researching this particular field of education. The adaptation to online learning, unfortunately, was applied in a context of unprepared teachers and students. This situation was caused by the new format of education, which differs significantly from massive open online courses, traditional learning or distance learning. The new hybrid model of education, prompted by the pandemic, has certainly become a trend that could incite future transformations in terms of teaching and learning. To better understand the specifics of this type of online learning, we asked the students (N = 705) from the University POLITEHNICA of Bucharest to express their opinion on their learning experience during the pandemic. The survey included the problems and expectations of the interviewees, and the research results were analyzed in the article. Our goal was to improve educational practices in the virtual educational environment. In this regard, we analyzed the important components of online learning, focusing on the following ones: the quality of the educational resources used to support the content, the improvement of the quality of the teacher- student relationships, time management, online assessment. The article also provides solutions for effective online learning, from the students’ perspective.


Author(s):  
Melissa Aldredge ◽  
Sarah DuBois ◽  
Diane Mobley ◽  
Elizabeth Prejean ◽  
Margaret Vienne

The online classroom continues to play an ever increasing role in higher education. There are proven, research-based pedagogical techniques available to instructors who want to create online courses that are both dynamic and engaging. With careful planning, online learning can provide students with a positive learning experience without sacrificing the academic quality of learning. Addressing security issues and challenges is vital to maintaining the desired academic rigor and quality. This paper discusses these important security issues and offers a variety of solutions for facilitating a secure learning environment.


Author(s):  
Colla J. MacDonald ◽  
Terrie Lynn Thompson

In order to satisfy the needs of growing numbers of adult learners, the availability of well-designed, effectively implemented, and efficiently delivered online courses is essential (MacDonald, Stodel & Casimiro, 2006; Palloff & Pratt, 2001). Despite the demand and prevalence of e-learning, there are still concerns regarding the quality and effectiveness of education offered online (Carstens & Worsfold, 2000; Noble, 2002). Too often, in an “effort to simply get something up and running” (Dick, 1996, p. 59), educators have been forced to compromise quality and design. Intensive competition among educational institutions has resulted in quality assurance becoming a critical issue for promoting learning and learning programs. Within this economically motivated environment, online learning has not escaped the scrutiny of quality standards. Quality in online programs is generally defined in terms of the design of the learning experience, the contextualized experience of learners, and evidence of learning outcomes (Jung, 2000; Salmon, 2000). However, the plethora of online learning courses and programs with few standards to ensure the quality of content, delivery, and/or service creates a challenge. The resulting variance in quality makes it difficult for an organization or learner to choose a program that meets their needs and is also of high quality.


2021 ◽  
Vol 6 (2) ◽  
pp. 38-47
Author(s):  
Enjy Abouzeid ◽  
Rebecca O'Rourke ◽  
Yasser El-Wazir ◽  
Nahla Hassan ◽  
Rabab Abdel Ra'oof ◽  
...  

Introduction: Although, several factors have been identified as significant determinants in online learning, the human interactions with those factors and their effect on academic achievement are not fully elucidated. This study aims to determine the effect of self-regulated learning (SRL) on achievement in online learning through exploring the relations and interaction of the conception of learning, online discussion, and the e-learning experience. Methods: A non-probability convenience sample of 128 learners in the Health Professions Education program through online learning filled-out three self-reported questionnaires to assess SRL strategies, the conception of learning, the quality of e-Learning experience and online discussion. A scoring rubric was used to assess the online discussion contributions. A path analysis model was developed to examine the effect of self-regulated learning on achievement in online learning through exploring the relations and interaction among the other factors. Results: Path analysis showed that SRL has a statistically significant relationship with the quality of e-learning experience, and the conception of learning. On the other hand, there was no correlation with academic achievement and online discussion. However, academic achievement did show a correlation with online discussion. Conclusion: The study showed a dynamic interaction between the students’ beliefs and the surrounding environment that can significantly and directly affect their behaviour in online learning. Moreover, online discussion is an essential activity in online learning.


Author(s):  
Roumiana Peytcheva-Forsyth ◽  
Blagovesna Yovkova

The increasing attempts of traditional universities to introduce e-learning in its different modalities – ranging from fully online to different combinations between online and face-to-face pedagogical interactions - raise serious questions about the quality assurance of the learning experience. One possible approach to explore the quality of online learning is to adopt the perspective of the decision-makers, the higher educational institutions and their staff. Another approach is to investigate what are the different dimensions of quality online learning experience from the perspective of students. This article presents a study of students' opinions and attitudes about the quality of different elements in the pedagogical design of blended courses. The majority of the students involved in the research have had no or little experience in online learning. The authors try to find out whether there is a relation between the students' previous experience in e-learning and their judgements about different aspects of its quality.


2022 ◽  
pp. 0258042X2110662
Author(s):  
Kamalpreet Kaur Paposa ◽  
Sukhvinder Singh Paposa

The most crucial determinant of success in any service environment is the perception of the customers about the service quality or the product quality as it derives satisfaction and loyalty. Considering this imperative, the present review focuses on the service quality of online teaching, which has become a new normal during the pandemic. The pandemic has resulted in a paradigm shift of imparting education from brick to click classrooms. Hence, this article reviews the literature on the factors influencing service quality of click classrooms and mentions the parameters that lead to learners’ satisfaction. The systematic review helps in understanding how the research in this field has progressed. It is evident from this review that creating an interactive learning environment, giving prompt feedbacks, providing rich digital resources and course content, competent and skilled faculty members and continuous student support play a crucial role in enhancing the service quality of click classrooms leveraging learners’ satisfaction. The findings of this study support the educational institutions towards developing a sound and sustainable online learning environment by comprehending the students’ expectations about the service quality of an online learning environment. The study aims to propel future research works towards improving the service quality of click classrooms and enriching learners’ experience to impart quality education for all the stakeholders.


Author(s):  
Dr. Faisal Mustafa ◽  
Ambreen Khursheed ◽  
Syed Muhammad Usama Rizvi ◽  
Ahsan Zahid ◽  
Ayesha Akhtar

Online learning systems owing to their nature are free of restrictions of time or place and can prove to be a useful platform for students where they can continue their studies when it is not possible for them to go to a university in person owing to different reasons. Such systems have also been used in Pakistan, particularly in private sector, for university and school education. This paper attempts to highlight various issues that the students are facing and the factors that have a significant effect on their online learning experience. We collected data through online questionnaires distributed to 1200 students enrolled in six private universities in Pakistan. This study employed the Structure Equation Modelling (SEM) to examine factors that influenced online learning. The results showed that teaching and professional behaviour, course instructional planning and methodology and online connectivity were significantly positively associated with online learning. With the identification of key factors that affects online learning of students, it will be more helpful to provide improved services for effective student leaning. Other crucial implications and a way forward are also discussed in the paper.


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