scholarly journals A Study of Information Technology Effectiveness in Select Government Organizations in India

2007 ◽  
Vol 32 (2) ◽  
pp. 7-22 ◽  
Author(s):  
M P Gupta ◽  
Shivraj Kanungo ◽  
Rajesh Kumar ◽  
G P Sahu
Keyword(s):  
Information Technology ◽  
Organizational Culture ◽  
User Satisfaction ◽  
Computer Training ◽  
Working Environment ◽  
It Management ◽  
Top Management ◽  
It Use ◽  
It Effectiveness ◽  
Government Organizations

Achieving Information Technology (IT) effectiveness in government offices is a daunting prospect. This is because the bureaucratic structure, perceived (and often actual) laxity in the workplace, weak accountability and responsibility relationships, and cumbersome and conflated work processes act as serious inhibitors of IT effectiveness. There are many indirect influencers of IT effectiveness. The broad working propositions for this study have been formulated keeping in mind the working environment of the government organizations and the past studies that have looked at government organizations in the context of IT. In some of the organizations, the methodology of IT use is simple, while in some others, it is tedious and complicated. IT projects are often fraught with cost overruns and delays. Once deployed, many systems fail to meet functional requirements or are too complex to be feasible for many organizations. Hence we should expect to find that government organizations, in general, do not use IT effectively. This study specifically examines the effects of IT use, user satisfaction, organizational culture, top management, and IT management on the effectiveness of IT in government organizations in India. Further, the enablers for IT use are identified that enhances the organization's performance. A questionnaire survey was employed among the users in Indian government organizations situated in Delhi and surrounding areas for the collection of data. The descriptive and inferential statistical analyses result into the following conclusion: User satisfaction is the indicator of system success and the users like a friendly system. The users are influenced more by the information systems (IS) staff in comparison to non-IS staff. Top management involvement is relatively high in IT-related problems resulting in higher budget for IT, which in turn plays a positive role in increasing the satisfaction of users. However, the initiative to motivate IS staff is not enough and the computer training given to the users fails to take care of the latest needs. The users are required to be familiar with the latest technology and therefore be given the latest training for better IT use. The difficulty in effective IT use is also due to some resistance experienced from the employees of the organizations. This is further compounded due to the existence of workers� union problems. Correlation and regression analyses reveal that: the independent variables (viz., IT use, user satisfaction, top management, IT management, sand organizational culture) have significant positive effect on the dependent variable, i.e., IT effectiveness. leadership, managerial awareness of costs and benefits, centrality of IT business strategy, top management support, higher position of IS manager, easy accessibility to computer, enhanced connectivity capability, favourable cost performance trends, vendor push, and competitive pressure were found to be the IT enablers. The future scope of research lies in extending the study to all government organizations of India and also comparing state government organizations with those of the central government.

scholarly journals Information Technology And The Performance Of Financial Companies In South Korea

2011 ◽  
Vol 17 (2) ◽  
Author(s):  
Thomas G. Calderon ◽  
Sooduk Seo ◽  
Il-Woon Kim
Keyword(s):  
Information Technology ◽  
South Korea ◽  
Economic Performance ◽  
User Satisfaction ◽  
Business Processes ◽  
Univariate Analysis ◽  
Positive Association ◽  
It Effectiveness ◽  
Financial Growth ◽  
Insight Into

<p class="MsoNormal" style="text-align: justify; margin: 0in 37.8pt 0pt 0.5in;"><span style="mso-bidi-font-style: italic;"><span style="font-size: x-small;"><span style="font-family: Batang;">An underlying premise of investments in information technology (IT) for internal business processes is that these investments add value to the enterprise. This study examines the relationship between the effectiveness of IT and financial growth of publicly traded financial companies in South Korea. IT effectiveness is measured through a survey administered to middle managers that focused on user satisfaction, support for internal business processes, and system reliability. The study provides insight into the degree of effectiveness of IT employed in Korean banks as perceived by bank managers, and also demonstrates the link between IT effectiveness and economic performance. Univariate analysis of the data shows a statistically significant association between IT effectiveness and financial growth. The paper offers limited insight into the thesis that enterprises with high business information intensity will show a positive association between effective IT and economic performance.</span></span></span></p>

scholarly journals FACTORS AFFECTING THE PREVENTION OF CORRUPTION USING FRAUD HEPTAGON APPROACH

2021 ◽  
Vol 1 (1) ◽  
pp. 36-43
Author(s):  
Hendi Prihanto
Keyword(s):  
Information Technology ◽  
Organizational Culture ◽  
Local Governments ◽  
Good Governance ◽  
Code Of Ethics ◽  
Government Agencies ◽  
Factors Affecting ◽  
State Institutions ◽  
Government Organizations ◽  
Intervening Variables

This study aims to obtain evidence of the factors affecting the prevention of corruption in Indonesia by using the fraud Heptagon approach by analyzing the factors causing corruption through organizational culture, leadership, code of ethics, information technology, and governance as intervening variables. The population of the study is government agencies such as ministries, high state institutions, local governments, and other government organizations, obtained randomly through several activities of government agencies such as surveys and coordination meetings using google form and paper-based questionnaires. The results of the study show that information technology has a direct and significant effect on preventing corruption, while organizational culture and code of ethics has a significant indirect effect on good governance.

EFFECT OF TOP MANAGEMENT SUPPORT, SYSTEM QUALITY, AND INFORMATION QUALITY ON SATISFACTION ACCOUNTING INFORMATION SYSTEM USERS IN LEMBAGA PERKREDITAN DESA (LPD) IN UBUD DISTRICT

2019 ◽  
Vol 1 (1) ◽  
pp. 123-142
Author(s):  
Sang Ayu Putu Arie Indraswarawati ◽  
I Putu Deddy Samtika Putra ◽  
Ni Wayan Cahyani
Keyword(s):  
Information System ◽  
Support System ◽  
User Satisfaction ◽  
Information Quality ◽  
Accounting Information ◽  
Top Management ◽  
Management Support ◽  
System Quality ◽  
Accounting Information System ◽  
Top Management Support

The use of Accounting Information System (AIS) is very helpful in accommodating all the information needed to make an accurate decision. Indicators in determining the good and bad performance of an information system can be seen through AIS user satisfaction and usage. The purpose of this study was to determine the effect of top management support, system quality and information quality on AIS user satisfaction. The sample selection method used was purposive sampling. The research sample was 147 people consisting of administrators, loan officers and savings at 29 Lembaga Perkreditan Desa (LPD) in Ubud Subdistrict. The data in this study is primary data which is the answer from the questionnaire. The regression results show that all variables have a significance of 0,000. It shows that top management support, system quality and information quality have positive influences on Accounting Information System user satisfaction.

The effect of people on the supply chain world: Some overlooked issues

2005 ◽  
Vol 24 (3) ◽  
pp. 197-208
Author(s):  
Matthew W. McCarter ◽  
Stanley E. Fawcett ◽  
Gregory M. Magnan
Keyword(s):  
Information Technology ◽  
Organizational Culture ◽  
Supply Chain ◽  
Technology Integration ◽  
Education And Training ◽  
Educational Programs ◽  
Supply Chain Integration ◽  
Supply Chain Collaboration ◽  
And Training

Some scholars have been so blunt as to claim that information technology is the answer to all the problems facing supply chain managers. We posit that, although information technology integration is necessary for a supply chain to succeed, people are also crucial. We further propose that managers must take into consideration organizational culture and the education and training of employees to facilitate supply chain collaboration and success. We interviewed 51 senior-level supply chain managers across five channel positions. Findings support our position that management of people is crucial to supply chain integration, and that integration is improved through an accommodating organizational culture and training and educational programs. Also from our findings, we supply a prescription for building the supply chain cross-functional manager.

scholarly journals Registered nurses’ experiences of information technology use in home health care - from a sustainable development perspective

BMC Nursing ◽  
2021 ◽  
Vol 20 (1) ◽  
Author(s):  
Vicki Koltsida ◽  
Lise-Lotte Jonasson
Keyword(s):  
Health Care ◽  
Information Technology ◽  
Sustainable Development ◽  
Registered Nurses ◽  
Home Health Care ◽  
Technology Use ◽  
Qualitative Content Analysis ◽  
Well Being ◽  
Home Health ◽  
It Use

Abstract Background The work of registered nurses in home health care is complicated and extensive, and information technology (IT) is used in everyday activities. Coordination between care and resource efficiency is important. There is a wealth of information that supports the notion of sustainable development, but what sustainable development means from the perspective of the registered nurse in home health care when using IT is limited. The term “sustainable development” is not clearly defined and is poorly researched in nursing. Sustainable development in this study includes the ecological, economic, social, technical and ethical dimensions. The aim of this study was to describe registered nurses’ experience of IT use in home health care through a sustainable development model. Methods This study was conducted using ten semi-structured lifeworld interviews with registered nurses. The method employed was a qualitative content analysis with a deductive approach. The deductive approach consisted of a model of sustainable development. Results Analysis of the interviews and the model of sustainable development provided categories: using IT from an ecological dimension, the registered nurses experienced reduced consumption and damage to the environment; using IT in the economical dimension, saving of time and resources was experienced; the use of IT affected social aspects such as the work environment and patient safety, and positive consequences, such as accessibility, were also mentioned; using IT from a technical dimension was characterized by the nurse’s attitude towards it – the registered nurses felt it improved the quality of care and gave users an overview of the organization; and from an ethical dimension, the registered nurses expressed the need for IT to be adaptable to the patient’s well-being and indicated that more awareness of risks in the care meeting may be needed. Conclusion The findings are discussed based on the synergies and conflicts that arise between the different dimensions of sustainable development. IT intertwines and overlaps with, and within, the environment, economy, society, technology and ethics. Registered nurses in home health care want to conduct good and safe care, while using IT could benefit patients.

Applied-Information Technology in Barrier-Free Service of University Library

2014 ◽  
Vol 1021 ◽  
pp. 257-260
Author(s):  
Qing Chen
Keyword(s):  
Information Technology ◽  
Information Service ◽  
Computer Training ◽  
University Library ◽  
Free Service ◽  
The Disabled ◽  
Library Resources ◽  
Information Skills ◽  
Disabled Readers ◽  
Barrier Free

It’s the library’s duty to offer barrier-free service for the disabled. And applied-information technology is applied into the barrier-free service, which may be found helpful to promote the disabled readers’ initiatives and help them seek for information conveniently in library. There are some measures university library can take to offer barrier-free service with applied-information technology such as opening more free computer-training classes for disabled readers to improve their information skills, offering aural OPAC service, posting the copies of library resources by E-mail and providing assistive technology and equipment related to information service. In addition to these measures, some activities like enriching the spiritual and cultural life of the disabled readers and increasing the communication between able-bodied people and the disabled.

“Knowledge management practices” as moderator in the relationship between organizational culture and performance in information technology companies in India

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Timothy Shea ◽  
Syed Aktharsha Usman ◽  
Sengottuvel Arivalagan ◽  
Satyanarayana Parayitam
Keyword(s):  
Information Technology ◽  
Organizational Culture ◽  
Knowledge Management ◽  
Organizational Performance ◽  
Management Practices ◽  
Self Report ◽  
Content Type ◽  
And Performance ◽  
Information Technology Companies ◽  
The Relationship

Purpose The purpose of this study is to empirically examine knowledge management (KM) practices as a moderator in the relationship between organizational culture and performance. The effect of four types of organizational culture on organizational performance was studied. In addition to direct effects, most importantly, KM practices as a moderator in strengthening the culture-performance relationship were empirically examined. Design/methodology/approach A carefully crafted survey instrument was distributed and data was collected from 1,255 respondents from 10 information technology companies in India. After checking the psychometric properties of the instrument, this paper performs hierarchical regression to test hypotheses. Findings The results reveal that: cooperative culture, innovative culture, consistent culture and effectiveness culture were all positively and significantly related to organizational performance; KM practices were positively and significantly related to organizational performance, KM practices moderate the relationship between various dimensions of organizational culture and organizational performance. Research limitations/implications As with any survey-based research, the present study suffers from the problems associated with self-report measures. These are common method bias and social desirability bias. However, this study attempts to minimize these limitations by following appropriate statistical techniques. Practical implications This study contributes to both practicing managers and the literature on KM and organizational culture. The study suggests that managers use KM practices, which are all-pervasive and very important for improving organizational performance. The results highlight the importance of implementing KM practices in organizations. Originality/value This study provides new insights into the importance of KM practices in achieving sustained competitive advantage by achieving organizational effectiveness. To the knowledge, the importance of KM practices is underemphasized in organizational culture research.

Sign in / Sign up

Export Citation Format

Share Document