Analytics and expert collaboration: How individuals navigate relationships when working with organizational data

2017 ◽  
Vol 71 (2) ◽  
pp. 256-284 ◽  
Author(s):  
Joshua B Barbour ◽  
Jeffrey W Treem ◽  
Brad Kolar
Keyword(s):  
Mixed Methods ◽  
Financial Services ◽  
Knowledge Work ◽  
Fortune 500 ◽  
Organizational Knowledge ◽  
Technical Skill ◽  
New Approaches ◽  
Communicative Strategies ◽  
Organizational Function

Analytics is heralded as an important, new and increasingly widespread organizational function, and one that promises new approaches for generating value from organizational knowledge. What is not yet clear is how analytics may affect how organizations work with data, or how organizations can realize the benefits of analytics. Analytics, envisioned as not just a technical skill but a reconceptualization of data’s place in the organization, may improve, challenge or undermine existing processes and procedures. Building upon scholarship on expert collaboration and multidisciplinary knowledge work, this study reports a mixed-methods investigation of the implementation of analytics at a Fortune 500 financial services company. The findings make multiple contributions, including (a) confirming the importance of relationships among organizational experts in analytics work; (b) exploring specific communicative strategies employed by practitioners in those relationships; (c) demonstrating that the functioning of those relationships may differ depending on the type of analytics work (i.e. the degree to which it involves requesting, collaborating or commissioning); and (d) indicating that analytics practitioners need autonomy, as well as technical acumen, to question entrenched ideas about organizational data and problems. The findings contribute to practice by identifying problems that may be common in implementing analytics and strategies employed to address them.

The Creation of a Commercial Software Development Company in a Developing Country for Outsourcing Purposes

2008 ◽  
pp. 862-869
Author(s):  
Sam Lubbe
Keyword(s):  
Software Development ◽  
Developing Country ◽  
Financial Services ◽  
Growth Process ◽  
Technical Skill ◽  
Commercial Software ◽  
The Creation ◽  
Advanced Development

SDC has financial services knowledge with cross-industry technical skill capabilities. Their emphasis is on advanced development techniques and tools. The model they used is proving to be successful for all parties and the growth process had provided them with invaluable experience and expertise in the HR transformation. The lesson they have is that they need to ensure that they have a strong presence in the market.

AMG, Inc. & Forsythe Solutions: Lease vs. Buy Decisions

2017 ◽  
pp. 1-8
Author(s):  
Mark Jeffery ◽  
H. Nevin Ekici ◽  
Cassidy Shield ◽  
Mike Conley
Keyword(s):  
Information Technology ◽  
Financial Services ◽  
Investment Decision ◽  
Balance Sheet ◽  
Fortune 500 ◽  
Business Units ◽  
Useful Life ◽  
Correct Application ◽  
Time Frames ◽  
A Company

Examines the lease vs. buy decision for investments in technology. Addresses pivotal investment decision issues such as varying the length of the lease, the useful life of the equipment, and alignment with the company's overall financial strategy. The scenario is for a real financial services firm that has been disguised for confidentiality reasons. Presents an investment decision: should a company buy or lease technology with a relatively short useful life? The new controller at AMG, a Fortune 500 financial services firm, has been tasked with determining how to finance the acquisition of 7,542 new PCs to be rolled out over the next 12 months. This is a $6.7 million investment decision and the rollout schedule adds significant complexity to the solution. The controller must choose between buying or leasing the computers over 24- or 36-month time frames. Provides a framework for analyzing similar investment decisions. The key learning point is that leasing information technology can be cheaper than buying. This is contradictory to a car lease, which may be familiar from everyday experience. A new car has a potentially long useful life and can retain significant value after several years, hence, intuition is that buying should always be cheaper than leasing. Shows that this is not the case for information technology. Teaches the correct application of the mid-quarter convention within MACRS depreciation for technology, and the implications of operating vs. capital leases and off-balance-sheet financing. In the process, introduces the four tests for a capital lease. Finally, shows how creative analysis techniques can be used to simplify complex decisions. These techniques aid in arriving at a conclusion faster and with less effort.To illustrate the fundamentals of lease vs. buy decisions in technology and how they differ from the typical capital equipment lease vs. buy decision. Topics covered include MACRS depreciation and off-balance-sheet financing for a complex leasing scenario staggered in time across multiple business units.

A Mobile Portal for Academe

2011 ◽  
pp. 577-582
Author(s):  
Hans Lehmann ◽  
Stefan Berger ◽  
Ulrich Remus
Keyword(s):  
Knowledge Management ◽  
Financial Services ◽  
Information Overload ◽  
Knowledge Workers ◽  
Knowledge Work ◽  
Working Environments ◽  
Knowledge Intensive

Today, many working environments and industries are considered as knowledge-intensive, that is, consulting, software, pharmaceutics, financial services, and so forth, and the share of knowledge work has risen continuously during the last decades (Wolff, 2005). Knowledge management (KM) has been introduced to overcome some of the problems knowledge workers are faced when handling knowledge, that is, the problems of storing, organizing, and distributing large amounts of knowledge and its corresponding problem of information overload and so forth (Maier, 2004).

scholarly journals On Challenges and Opportunities of Designing Integrated IT Platforms for Supporting Knowledge Works in Organizations

2011 ◽  
Vol 36 (3) ◽  
pp. 21-46
Author(s):  
Arijit Laha
Keyword(s):  
Knowledge Management ◽  
Design Theory ◽  
Support Systems ◽  
Knowledge Workers ◽  
Knowledge Work ◽  
Organizational Knowledge ◽  
Task Type ◽  
Work Support ◽  
Information Usage ◽  
Task Oriented

In an ideal Knowledge Management environment in an organization, two objectives need to be achieved. Firstly, knowledge workers should have customized informational support for their respective works and secondly, workers across the organization should be able to easily understand and utilize information produced from myriads of knowledge works. Unfortunately, in current KM research and practices, these two goals are rarely addressed together. In fact, most of the KM practices subscribe either to the task-based KM approaches or to the generic/universalistic KM approaches. Typically, each of them is either unable to cater to the need of the other category or provide some ad hoc measures. This paper examines the major issues from a very basic level to understand the problems and attempts to present a solution that systematically covers both the objectives of KM. In the process, it develops a theory, the Task-oriented Organizational Knowledge Management (TOKM), within which the problems are analysed and a viable solution is identified. TOKM gives us a set of design principles for building a new class of IT-based support systems which can serve as a major component of organizational KM. TOKM focuses on information usage in knowledge works and the scope of technology intervention in the related processes. In this paper, the Task-oriented Organizational Knowledge Management is presented as an Information System Design Theory (ISDT) for building integrated IT platforms for supporting organizational KM. In developing the design, the information requirements of knowledge workers in light of an information usage model of knowledge works is studied. Then the model is extended to study possibilities of more advanced IT support and formulate them in the form of a set of meta-requirements. Following the IS design theory paradigm, a set of artifacts are hypothesized to meet the requirements. Finally, a design method, as a possible approach of building an IT-based integrated platform, the Knowledge-work Support Platform (KwSP), is outlined to realize the artifacts in order to meet the requirements. KwSP is a powerful platform for building and maintaining a number of task-type specific Knowledge-work Support Systems (KwSS) on a common sharable platform. Each KwSS, for the task-type supported by it, can be easily designed to provide extensive and sophisticated support to individual as well as group of knowledge workers in performing their respective knowledge work instances.

Ledelse af videnarbejdere – Selvledelse og psykisk arbejdsmiljø

2012 ◽  
Vol 23 (3) ◽  
pp. 49-77 ◽  
Author(s):  
Signe Pihl-Thingvad
Keyword(s):  
Mixed Methods ◽  
Knowledge Workers ◽  
Job Demands ◽  
Knowledge Work ◽  
Working Life ◽  
Work Life ◽  
Working Environment ◽  
Work Life Balance ◽  
Life Balance ◽  
News Industry

Denne artikel diskuterer et særligt perspektiv i arbejdslivsforskningen, som argumenterer for, at selvledelse medfører stress, fordi selvledelse giver overarbejde, dårlig balance mellem arbejde og privatliv samt uklare jobkrav. Disse antagelser undersøges empirisk ved hjælp af et mixed methods studie i den danske nyhedsbranche. Analyserne viser stik i mod de teoretiske forventninger i arbejdslivsforskningen, at selvledelse korrelerer negativt med medarbejdernes oplevelse af stress. Samtidig forstærkes denne negative korrelation mellem selvledelse og stress yderligere, hvis forhold som overarbejde, dårlig balance mellem arbejde og privatliv og uklare jobkrav også tages i betragtning. Afslutningsvis bliver de teoretiske og praktiske implikationer af undersøgelsen diskuteret i relation til selvledelse i danske virksomheder. ENGELSK ABSTRACT: Signe Pihl-Thingvad: Managing Knowledge Workers: Self-leadership and Psychosocial Work Environment This article discusses a specific perspective of working life research which argues that self-leadership causes stress among knowledge workers, as self-leadership results in overtime, a poor work-life balance as well as unclear job demands. These assumptions are examined empirically by a mixed methods study of the Danish news industry. The analyses show, contrary to the expectations of working life research, that self-leadership reduces the employees’ stress itself, and also reduces employees’ stress if we also include conditions such as overtime, work-life balance and job demands. Finally, the theoretical and practical implications of the study are discussed in relation to self-leadership in Danish companies. Key words: Self-leadership, mental working environment, knowledge work, commitment, news industry.

An Informational Perspective Towards Knowledge Work

2011 ◽  
pp. 195-205 ◽  
Author(s):  
Brian Detlor
Keyword(s):  
Knowledge Management ◽  
Information Content ◽  
Knowledge Creation ◽  
Strong Association ◽  
Work Practice ◽  
Knowledge Work ◽  
Organizational Knowledge ◽  
Access To Information

This paper presents an informational orientation towards knowledge work and draws implications of such a perspective on the functionality offered by knowledge management technologies. Discussion ensues on the nature of organizational knowledge and its strong association with information. In light of this discussion, knowledge work is defined as the application of comprehended information and viewed as a set of knowledge creation, distribution, and use processes. Implications are drawn based on this perspective for knowledge management technologies to provide organizational participants with access to information content, the ability to communicate this information with others, and the means by which to utilize this information in work practice. It is argued that by doing so, these technologies can better support organizational knowledge work.

Coming to Content Management: Inventing Infrastructure for Organizational Knowledge Work

2007 ◽  
Vol 17 (1) ◽  
pp. 10-34 ◽  
Author(s):  
William Hart-Davidson ◽  
Grace Bernhardt ◽  
Michael McLeod ◽  
Martine Rife ◽  
Jeffrey T. Grabill
Keyword(s):  
Knowledge Work ◽  
Organizational Knowledge ◽  
Content Management

scholarly journals NEW APPROACHES TO THE COMMUNICATIVE STRATEGIES REALIZATION

2018 ◽  
pp. 101-105
Author(s):  
O. Smyrnova
Keyword(s):  
Selective Perception ◽  
New Approaches ◽  
Communicative Strategies ◽  
Informational Message ◽  
Product Promotion

Information glut led to significant changes in the structure of communication in the whole and marketing, in particular. It requires absolutely new approaches to the communicative strategies realization. Per day a person gets thousands of advertising messages. Product promotion is a new substance, like water or air. Advertising has become a background. Within the framework of behavioural psychology it means that the product, as the market becomes increasingly saturated, finds it extremely difficultto break through the filter of buyers’ selective perception.The article highlights the issues of filtering through the audience selective perception which underlies a powerful informational message. The conclusion of the author is to change the approaches to the communicative strategies realization.

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