scholarly journals Construction of Mobile E-Commerce Platform and Analysis of Its Impact on E-Commerce Logistics Customer Satisfaction

Complexity ◽  
2021 ◽  
Vol 2021 ◽  
pp. 1-13
Author(s):  
Zhonghui Dong
Keyword(s):  
Customer Satisfaction ◽  
Relevant Information ◽  
Third Party ◽  
Distribution Model ◽  
Sensor Technology ◽  
Delivery Time ◽  
Distribution Models ◽  
Logistics Distribution ◽  
The Impact ◽  
Logistics Distribution Model

With the development of mobile network communication technology, online shopping has further become the mainstream way of mass consumption. To this end, this article attempts to start from the innovation of e-commerce platform, uses today’s Internet of Things, collects relevant information, and collects relevant data through smart sensors, to establish a mobile e-commerce platform and analyze and explore the impact of e-commerce logistics customer satisfaction of factors revolve around e-commerce logistics. This article uses smart sensor technology to mine and analyze e-commerce information data and then design and build a new mobile e-commerce platform. Taking the two major e-commerce platforms of Jingdong and Taobao as examples, through online evaluation surveys, the importance of factors affecting logistics service quality and customer satisfaction under different logistics distribution models was explored and analyzed. Under JD’s selfoperated logistics distribution model, users pay the most attention to the integrity of the delivered goods, the accuracy of the delivery time, and the service attitude of the delivery personnel. The importance is ranked second, first, and third, reaching 48.36%, 50.36%, and 61.64%, respectively. Under the third-party logistics distribution model of Taobao, the main influencing factors are the integrity of the delivered goods, the accuracy of the delivery time, the importance of outer packaging, and the importance of product integrity, reaching 37.52%, 41.1%, and 24.29 %, respectively.

scholarly journals From Remote Sensing to Species Distribution Modelling: An Integrated Workflow to Monitor Spreading Species in Key Grassland Habitats

2021 ◽  
Vol 13 (10) ◽  
pp. 1904
Author(s):  
Walter De Simone ◽  
Marina Allegrezza ◽  
Anna Rita Frattaroli ◽  
Silvia Montecchiari ◽  
Giulio Tesei ◽  
...  
Keyword(s):  
Remote Sensing ◽  
Species Distribution ◽  
Species Distribution Model ◽  
Abiotic Factors ◽  
Natura 2000 ◽  
Distribution Model ◽  
Overlay Analysis ◽  
Distribution Models ◽  
Habitat Directive ◽  
The Impact

Remote sensing (RS) has been widely adopted as a tool to investigate several biotic and abiotic factors, directly and indirectly, related to biodiversity conservation. European grasslands are one of the most biodiverse habitats in Europe. Most of these habitats are subject to priority conservation measure, and several human-induced processes threaten them. The broad expansions of few dominant species are usually reported as drivers of biodiversity loss. In this context, using Sentinel-2 (S2) images, we investigate the distribution of one of the most spreading species in the Central Apennine: Brachypodium genuense. We performed a binary Random Forest (RF) classification of B. genuense using RS images and field-sampled presence/absence data. Then, we integrate the occurrences obtained from RS classification into species distribution models to identify the topographic drivers of B. genuense distribution in the study area. Lastly, the impact of B. genuense distribution in the Natura 2000 (N2k) habitats (Annex I of the European Habitat Directive) was assessed by overlay analysis. The RF classification process detected cover of B. genuense with an overall accuracy of 94.79%. The topographic species distribution model shows that the most relevant topographic variables that influence the distribution of B. genuense are slope, elevation, solar radiation, and topographic wet index (TWI) in order of importance. The overlay analysis shows that 74.04% of the B. genuense identified in the study area falls on the semi-natural dry grasslands. The study highlights the RS classification and the topographic species distribution model’s importance as an integrated workflow for mapping a broad-expansion species such as B. genuense. The coupled techniques presented in this work should apply to other plant communities with remotely recognizable characteristics for more effective management of N2k habitats.

scholarly journals Impact Of After Sale Service Characteristics on Customer Satisfaction

2011 ◽  
Vol 3 (6) ◽  
pp. 360-365 ◽  
Author(s):  
Ali Iftikhar Choudhary ◽  
Muhammad Asif . ◽  
Rashid Mehmood Choudhry . ◽  
Zafarullha Siddique . ◽  
Asif Mughal .
Keyword(s):  
Customer Satisfaction ◽  
Value Added ◽  
Delivery Time ◽  
Review Of Literature ◽  
Service Characteristics ◽  
Home Appliance ◽  
Product Warranty ◽  
Warranty Service ◽  
The Impact

Researcher examines the impact of after sale service characteristics on customer satisfaction in home appliance industry of Pakistan. To what extent does characteristics like delivery time, installation of product, warranty time of product, feedback implementations and quality of service provided satisfies customers? In this globalized market, organizations try to differentiate themselves, so they tend to provide value added services to its customers; according their needs and wants. After detail and extensive review of literature researcher found that after sale service is essential in retaining and satisfying customers. Due to limited time, quantitative study is not possible. Practically our study benefitted for the manager of the organization that are mostly related to home appliances, so that they can check the customers trend towards after sale services characteristics i.e. delivery, installation, warranty, service quality and feedback.

scholarly journals Hotel Booking Website Quality, Travel Agent Satisfaction and Purchase Intention

2021 ◽  
Vol 10 (10(6)) ◽  
pp. 1932-1943
Author(s):  
Sandie Khumalo-Ncube ◽  
Tasneem Motala
Keyword(s):  
Customer Satisfaction ◽  
Purchase Intention ◽  
Online Survey ◽  
Information Quality ◽  
Ease Of Use ◽  
Third Party ◽  
Website Quality ◽  
Travel Agents ◽  
Hotel Booking ◽  
The Impact

Website quality is one of the features that organisations increasingly use to maintain a competitive advantage. In the hospitality sector in particular, the growing use of a website as a sales channel has necessitated that hotel distribution companies understand the influence of website quality on their customers’ purchase behaviour. The purpose of this study was to assess the impact of Business-to-Business (B2B) third-party hotel booking website quality features on travel agents’ satisfaction, and their subsequent purchase intention. Quantitative data was collected from South African travel agents using an online survey. Three website quality dimensions namely ease of use, information quality and visual appearance, as well as customer satisfaction and purchase intention were measured. Results indicate that there is a positive relationship between website quality and customer satisfaction, and between customer satisfaction and purchase intention. Information quality appears to have the strongest relationship with customer satisfaction. Regression analyses revealed that the relationship between website quality and purchase intention is mediated by customer satisfaction. The study makes a predominantly empirical contribution as there does not appear to be a similar study conducted within an African context. From a practical contribution perspective, the findings may assist third-party hotel distribution companies with meeting the demands of travel agents, and thereby improve their overall business performance.

scholarly journals Dynamic Response of Seismic Dangerous Rock Based on PFC and Dynamics

2020 ◽  
Vol 2020 ◽  
pp. 1-19
Author(s):  
Yun Tian ◽  
Linfeng Wang ◽  
Honghua Jin ◽  
Biao Zeng
Keyword(s):  
Dynamic Response ◽  
Low Frequency ◽  
Peak Stress ◽  
Slope Instability ◽  
Dynamic Responses ◽  
Distribution Model ◽  
Distribution Models ◽  
Response Characteristics ◽  
Crack Propagation Process ◽  
The Impact

Rock slope instability by earthquakes results in substantial economic and property losses. The calculation method of interlayer load and stability coefficient of horizontal complex layered rock slopes in high-intensity areas is established from material mechanics, fracture mechanics, and dynamics. The stability of horizontal layered dangerous rock is calculated after combining it with PFC simulation technology to verify the rationality of the calculation in the Wenchuan area of Sichuan Province. The dynamic response characteristics of dangerous rocks under different weathering degrees are also analyzed. The results show that both methods have an excellent early warning effect on earthquake dangerous rocks. Among the PGA amplification factors, Model 1 has a relatively uniform distribution, Model 2 has a zigzag distribution, Models 3 and 4 have a “U”-shaped distribution, and the most severe acceleration dynamic responses are 4-1 and 4-2 rock blocks. The dynamic acceleration response of mudstone is affected by the crack propagation process of the upper sandstone and exhibits a particular elevation amplification effect. The peak stress gradually decreases with the increase in weathering and elevation. The stress change of the inner chain No. 2 in the horizontal x and y directions is severe, and the stress response of the outer chain No. 1 in the vertical z-direction is severe. It recommends that earthquake disaster protection projects should pay attention to the impact of low-frequency (0–10 Hz) and high-frequency (250 Hz) earthquakes on slope stability.

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