scholarly journals Influence of Mobile Payment on Bus Boarding Service Time

2020 ◽  
Vol 2020 ◽  
pp. 1-12
Author(s):  
Guojun Chen ◽  
Weilun Chen ◽  
Shuyang Zhang ◽  
Dong Zhang ◽  
Haode Liu
Keyword(s):  
Service Time ◽  
Regression Models ◽  
Mobile Payment ◽  
Qr Code ◽  
Payment Method ◽  
Ic Card ◽  
Payment Methods ◽  
First Choice ◽  
Service Efficiency ◽  
Bus Service

A new form of mobile payment, Quick Response (QR) code, has been a popular way of paying bus fares in China since 2017. Compared with conventional payment methods, cash or IC card, QR code shows a lot of differences in response time, recognition accuracy, and payment procedure, which significantly influences the boarding service time (BST) for passengers. However, no research has considered its efficiency. This study, therefore, tries to fill this gap and investigate its influence on BST. Sufficient ride-check data were collected, and the influence of the QR code payment method on BST was examined through a set of regression models. Passengers pay the bus fare with different payment methods as their first choice; nevertheless, when the payment fails, they may transfer among them. According to the payment choice, result, and process, we introduce the first-choice-based, the last-choice-based, and the choice-transfer-based models, respectively. The scenario with delays in calling out the QR code was considered in the choice-transfer-based model. The onboard crowdedness was regarded as a categorical variable to determine the regime of the boarding process in all models. We conduct empirical analysis in Wuhan, and this study can help to identify the influence of the QR code payment method on BST, consequently, improving bus service efficiency.

The influence of mobile QR code payment on payment pleasure: evidence from China

2021 ◽  
Vol 39 (2) ◽  
pp. 337-356
Author(s):  
Rong Liu ◽  
Jifei Wu ◽  
Grace Fang Yu-Buck
Keyword(s):  
Undergraduate Students ◽  
Self Determination Theory ◽  
Mediating Effect ◽  
Mobile Payment ◽  
Recent Experience ◽  
Qr Code ◽  
Sense Of Control ◽  
Payment Method ◽  
Product Involvement ◽  
Content Type

PurposeDrawing on self-determination theory, this paper compares the effects of QR code payment method (autonomous vs dependent payment) on payment pleasure, its mechanism and the boundary condition in the mobile payment setting.Design/methodology/approachFour studies were conducted to examine the effect of QR code payment method on payment pleasure. In study 1, 108 undergraduate students were asked to recall a recent experience when they made either autonomous payment or dependent payment. Study 2 assigned 74 undergraduate students to either the autonomous or dependent payment. Study 3 replicated study 2, but recruited 75 customers in the field. For study 4, a total of 134 undergraduate students participated in a 2 (payment method: autonomous payment vs dependent payment) × 2 (product involvement: high vs low) between-subjects design.FindingsThe results of these four studies demonstrate that (1) customers derive more payment pleasure from autonomous payment, compared with dependent payments (study 1); (2) the sense of control mediates the effect of the payment method on payment pleasure (study 2 and study 3); and (3) product involvement moderates the mediating effect of the sense of control (study 4).Originality/valueThese findings contribute to the literature on mobile payment and payment experience. These findings also provide insight to merchants when they select an appropriate payment method and manage the customer payment experience.

scholarly journals Menakar Keraguan Penggunaan QR Code Dalam Transaksi Bisnis

2019 ◽  
Vol 16 (2) ◽  
pp. 67
Author(s):  
Ni Luh Novi Arianti ◽  
Gede Sri Darma ◽  
Agus Fredy Maradona ◽  
Luh Putu Mahyuni
Keyword(s):  
Decision Making ◽  
Cellular Phone ◽  
Mobile Payment ◽  
Qr Code ◽  
Business Transactions ◽  
Payment Methods ◽  
Customer Acceptance

ABSTRACT Currently payment using the QR code is one of the most important in mobile payment. Based on data from the Bali Provincial Statistics Agency in 2017, the highest number of cellular phone users was Denpasar Regency, which was equal to 80.88% while the lowest user was Bangli Regency, which was 53.26%. The purpose of this study is to analyze customer acceptance in the use of mobile payment specifically the QR Code and find out the strategies used in order to expand the reach of QR Code. The writing method is qualitative with interviews and documentation with the merchant QR Code and customers who make mobile payment transactions. The results of the study include acceptance of qr code in business transactions, soit can be concluded that the QR Code has not been accepted in business transactions and the provision of information still needs to be improved by implementing better strategies and socialization from the bank so that the program being launched runs as expected. The results of this study are expected to contribute to the banks regarding the programs that have been implemented, especially payment methods with qr code, can be used as a reference by leaders and marketing in banking companies in decision making and also as a guide for developing banking payment methods and making payment methods a solution future payment.

Modeling Bus Capacity for Bus Stops Using Queuing Theory and Diffusion Approximation

2021 ◽  
pp. 036119812110302
Author(s):  
Chao Wang ◽  
Weijie Chen ◽  
Yueru Xu ◽  
Zhirui Ye
Keyword(s):  
Approximation Method ◽  
Service Time ◽  
Diffusion Approximation ◽  
Coefficient Of Variation ◽  
Queuing Theory ◽  
Queuing Model ◽  
Bus Stop ◽  
Proposed Model ◽  
Bus Stops ◽  
Bus Service

For bus service quality and line capacity, one critical influencing factor is bus stop capacity. This paper proposes a bus capacity estimation method incorporating diffusion approximation and queuing theory for individual bus stops. A concurrent queuing system between public transportation vehicles and passengers can be used to describe the scenario of a bus stop. For most of the queuing systems, the explicit distributions of basic characteristics (e.g., waiting time, queue length, and busy period) are difficult to obtain. Therefore, the diffusion approximation method was introduced to deal with this theoretical gap in this study. In this method, a continuous diffusion process was applied to estimate the discrete queuing process. The proposed model was validated using relevant data from seven bus stops. As a comparison, two common methods— Highway Capacity Manual (HCM) formula and M/M/S queuing model (i.e., Poisson arrivals, exponential distribution for bus service time, and S number of berths)—were used to estimate the capacity of the bus stop. The mean absolute percentage error (MAPE) of the diffusion approximation method is 7.12%, while the MAPEs of the HCM method and M/M/S queuing model are 16.53% and 10.23%, respectively. Therefore, the proposed model is more accurate and reliable than the others. In addition, the influences of traffic intensity, bus arrival rate, coefficient of variation of bus arrival headway, service time, coefficient of variation of service time, and the number of bus berths on the capacity of bus stops are explored by sensitivity analyses.

Mobile Commerce Security and Payment Methods

2011 ◽  
pp. 292-306 ◽  
Author(s):  
Chung-wei Lee ◽  
Weidong Kou ◽  
Wen-Chen Hu
Keyword(s):  
Mobile Networks ◽  
Information Exchange ◽  
Local Area ◽  
Mobile Commerce ◽  
Mobile Payment ◽  
Comprehensive Overview ◽  
Security Issues ◽  
Payment Methods ◽  
Authentication And Authorization ◽  
The Many

Without secure commercial information exchange and safe electronic financial transactions over mobile networks, neither service providers nor potential customers will trust mobile commerce. Various mobile security procedures and payment methods have been proposed and applied to mobile commerce, and this chapter attempts to provide a comprehensive overview of them. A secure mobile commerce system must have the following properties: (i) confidentiality, (ii) authentication, (iii) integrity, (iv) authorization, (v) availability, and (vi) non-repudiation. This chapter discusses the security issues related to the following three network paradigms: (i) wireless local area networks, (ii) wireless wide area networks, and (iii) WAP. Among the many themes of mobile commerce security, mobile payment methods are probably the most important. A typical mobile payment process includes: (i) registration, (ii) payment submission, (iii) authentication and authorization by a content provider, and (iv) confirmation. This chapter also describes a set of standards for mobile payments.

scholarly journals Sequential Appointment Scheduling Considering Walk-In Patients

2014 ◽  
Vol 2014 ◽  
pp. 1-12 ◽  
Author(s):  
Chongjun Yan ◽  
Jiafu Tang ◽  
Bowen Jiang
Keyword(s):  
Objective Function ◽  
Waiting Time ◽  
Service Time ◽  
Appointment Scheduling ◽  
Optimal Scheduling ◽  
Sufficient Condition ◽  
Profit Function ◽  
Number Of Patients ◽  
Service Efficiency ◽  
Appointment Time

This paper develops a sequential appointment algorithm considering walk-in patients. In practice, the scheduler assigns an appointment time for each call-in patient before the call ends, and the appointment time cannot be changed once it is set. Each patient has a certain probability of being a no-show patient on the day of appointment. The objective is to determine the optimal booking number of patients and the optimal scheduling time for each patient to maximize the revenue of all the arriving patients minus the expenses of waiting time and overtime. Based on the assumption that the service time is exponentially distributed, this paper proves that the objective function is convex. A sufficient condition under which the profit function is unimodal is provided. The numerical results indicate that the proposed algorithm outperforms all the commonly used heuristics, lowering the instances of no-shows, and walk-in patients can improve the service efficiency and bring more profits to the clinic. It is also noted that the potential appointment is an effective alternative to mitigate no-show phenomenon.

scholarly journals QR code and mobile payment: The disruptive forces in retail

2021 ◽  
Vol 58 ◽  
pp. 102300 ◽  
Author(s):  
Li-Ya Yan ◽  
Garry Wei-Han Tan ◽  
Xiu-Ming Loh ◽  
Jun-Jie Hew ◽  
Keng-Boon Ooi
Keyword(s):  
Mobile Payment ◽  
Qr Code

A Contactless Mobile Payment Method Based on Security TF Card and NFC Technology

2011 ◽  
Vol 317-319 ◽  
pp. 1769-1772 ◽  
Author(s):  
Ping Li ◽  
Qing Lei Zhou ◽  
Yang Liu ◽  
Dong Ming Zhao
Keyword(s):  
Mobile Payment ◽  
Payment Method ◽  
Transaction Data ◽  
Sim Card ◽  
Security Module

The paper presents a contactless mobile payment method based on security TF card and NFC technology, with which we can use the security TF card, instead of a special SIM card that support SWP protocol, as a security module to store the user’s important information (e.g. transaction data) in mobile payment. And because security TF card can be distributed by non-telecom operators, the method can obtain a more extensive support by units and institutions other than telecom operators. then it is meaningful to the development of NFC technology.

Application of QR Code Rebuild Library Integration Community

2013 ◽  
Vol 805-806 ◽  
pp. 1907-1910
Author(s):  
Ning Xian Zhu
Keyword(s):  
Cloud Computing ◽  
Library Services ◽  
Qr Code ◽  
Library Service ◽  
Seamless Integration ◽  
Digital Resources ◽  
Service Efficiency

With the development of cloud computing and IOT, IT has a significant impact on traditional library services. QR code is a key to access internet in future[1], it integrates print and digital resources together, puts up a shared bridges for them. The combination of O2O and QR code has a significant impact on the library service. This paper discusses how to a quick run-through and seamless integration of resources, explores QR code and O2O to improve service efficiency in library integration community. Finally, the paper discusses their shortage and gives some suggestions on the solution of these problems.

Sign in / Sign up

Export Citation Format

Share Document