scholarly journals The Relationship between Organizational Justice and Quality Performance among Healthcare Workers: A Pilot Study

2014 ◽  
Vol 2014 ◽  
pp. 1-7 ◽  
Author(s):  
Salwa Attia Mohamed

Organization justice refers to the extent to which employees perceive workplace procedure, interactions, and outcomes to be fair in nature. So, this study aimed to investigate the relationship between organizational justice and quality performance among health care workers. The study was conducted at the Public Hospital in Fayoum, Egypt. The study included a convenience sample of 100 healthcare workers (60 nurses and 40 physicians) that were recruited. Tools used for data collection included (1) questionnaire sheet which is used to measure health workers’ perception of organizational justices. It includes four types: distributive, procedural, interpersonal, and informational justice. (2) Quality performance questionnaire sheet: this tool was used to examine health workers’ perception regarding their quality performance. It contained three types: information, value, and skill. The results revealed that a positive correlation was found between organizational justice components and quality performance among the various categories of health workers’ perception(P≤0.05). It has been recommended to replicate the study on a larger probability sample from different hospital settings to achieve more generalizable results and reinforce justice during organization of ministry centers in Egypt.

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Deepu Kurian ◽  
Fredrick M. Nafukho

PurposeThe primary purpose of this study was to determine the relationship between a positive style of leadership, specifically authentic leadership, and organizational justice perceptions of employees' in the hotel industry. The following research questions guided the study: What relationship existed between hotel employees' perception toward authentic leadership and organizational justice? What relationship existed between hotel employees' perception toward authentic leadership and distributive justice, procedural justice, interactional justice and informational justice dimensions? What relationship existed among hotel employees' perception toward organizational justice, authentic leadership and their demographic background?.Design/methodology/approachThe study approached the research questions from a quantitative, non-experimental research perspective utilizing a cross-sectional survey and descriptive correlational design, which describes the relationship or association between two or more variables in the study which are authentic leadership and organizational justice.FindingsThe results indicate that authentic leadership has a strong relationship with hotel employees' organizational justice perceptions, and authentic leadership predicted the employees' perceptions of organizational justice. Authentic leadership is a relative new leadership approach rooted in positive psychology emphasizing on the ethical and moral aspects of leadership, and the results of the study found that when employees perceive their leaders to follow the authentic leadership paradigm, they also perceive high levels of organizational justice. Authentic leadership has stronger relationships with informational and interpersonal dimensions of justice which implies that authentic leaders are strategic in their interactions with their employees. The results also imply that when employees perceive justice in terms of procedures and outcomes, they believe that organizations determine those more than their supervisors.Research limitations/implicationsThe differences in the strengths of relationship between authentic leadership and structural forms of justice (distributive and procedural), and authentic leadership and interactional forms of justice (informational and interpersonal), have implications for both justice and leadership theories. The results suggest that authentic leader behaviors create a fair climate – an interpersonally and informationally fair climate which promotes all forms of justice perceptions in individual followers. However, it needs to be further researched whether leaders with high interpersonal skills and information-sharing abilities showing consideration and respect to employees may result in higher levels of organizational justice perceptions. Thus, further research is needed to determine the relationship of authentic leadership and each of the organizational justice (distributive, procedural, informational and interpersonal) dimensions, which may provide more insights as to whether leader behavior contains element of justice itself.Practical implicationsThe findings showcase the need for organizations in the hotel and hospitality industry to establish programs that focus on leadership practices which improve employees' perceptions of organizational justice and, in turn, lead to positive organizational outcomes including reducing the considerable costs of employee turnover. It is also important that employees are aware of the policies and procedures and have a perception that they can connect and communicate to their supervisors and managers.Social implicationsThis study falls into the larger conversation of social justice and how an organization's leadership can be a strong associate for social justice movements by supporting equity within the organization.Originality/valueThe study integrates leadership and justice theories in a hotel context. The results of this study may motivate hospitality/ hotel leaders to include authentic leadership development as an actionable strategy to bolster fairness and mitigate some of the negative features of the industry.


2017 ◽  
Vol 39 (1) ◽  
pp. 112-126 ◽  
Author(s):  
Jessie George ◽  
Stephanie Wallio

Purpose The purpose of this paper is to investigate the relationship between distributive justice, procedural justice, and turnover intentions for Millennial employees working in the public accounting environment. Design/methodology/approach Data collection utilized an online survey sent to members of a regional certified public accountant organization (n=75). Findings Lower levels of both distributive and procedural justice predicted higher turnover intentions, controlling for gender and job tenure. Procedural justice was found to have a stronger relationship with turnover intentions than distributive justice for Millennial public accountants. Practical implications The public accounting industry is facing a crisis based on the shortage of staff and senior level accountants, which are primarily Millennial employees. The study results have practical implications for public accounting firms. The findings suggest that the fairness of organizational processes could impact Millennials’ turnover intentions more than the fairness of organizational rewards. Employers could use this information to manage levels of procedural justice, which could reduce turnover intentions, actual turnover, and other byproducts of the staffing shortage. Originality/value This study examined the relationship between organizational justice and Millennial turnover intentions in public accounting. The study replicated the findings of some prior studies in a purely Millennial sample in the public accounting context and addressed some of the contradictory results seen previously related to organizational justice. As the public accounting industry has an abnormally large percentage of Millennial employees, these findings may be applied to other environments as the Millennial population in the workforce increases.


Author(s):  
GABRIELLA RÁCZKEVY-DEÁK

Povzetek Namen te presečne kvantitativne raziskave je ugotoviti, katera oblika nasilja je v madžarskih zdravstvenih ustanovah najpogostejša. Z njo želimo oceniti, ali se v teh ustanovah izvaja usposabljanje za komunikacijo, simulacijo in samoobrambo. Cilj je ugotoviti, ali bi se zaposleni udeležili takega usposabljanja, ter oceniti povezanost med usposobljenostjo (komunikacija, simulacija, samoobramba) in stopnjo samozavesti. Žrtve večine nasilnih dejanj pacientov so zdravstveni delavci. Najpogostejša oblika agresije pacientov in njihovih svojcev je verbalna agresija, vključno z zbadanjem, verbalno zlorabo in grožnjami z zlorabo. Podatki kažejo, da zgolj usposabljanje v komunikaciji ni dovolj za dvig samozavesti pri zdravstvenih delavcih. Treba jim je zagotoviti orodje, kot so na primer praktične vaje po usposabljanju iz samoobrambe ali simulacija, saj to olajša komunikacijo zaposlenega. Ključne besede Agresija, zdravstvo, preventiva, usposabljanje, samoobramba, samozavest. Abstract The present cross-sectional quantitative research aims to gain a sense of which form of violence is the most common in Hungarian healthcare institutions. It aims to assess whether communication, simulation, and self-defence training is provided in institutions, to find out whether workers would participate in such training, and to assess the relationship between training (communication, simulation, self-defence) and confidence. Healthcare workers are affected by most acts of violence coming from patients. The most common type of aggression on the part of patients and relatives is verbal aggression, including teasing, verbal abuse, and threats of abuse. The data show that communication training alone is not enough to make health workers confident. They should have a tool in their hands, e.g., practice after self-defence education, simulation practice, as this makes it easier for the employee to communicate. Key words Aggression, healthcare, prevention, training, self-defence, confidence.


Sexualities ◽  
2020 ◽  
pp. 136346072096130
Author(s):  
Julie Fennell

Drawing from extensive insider ethnographic work and an internet survey with a convenience sample of 1642 BDSM practitioners, I show that the social context of the BDSM subculture has a profound impact on pansexual BDSM practitioners’ interpretation of the relationship between BDSM and sex. Greater involvement in the public BDSM subculture and participation in feminine Dominance/masculine submission are both strongly associated with less preference for and experience of sexual BDSM. Greater involvement in the BDSM subculture increases participants’ likelihood of viewing their sexuality in terms of BDSM but decreases their likelihood of viewing BDSM in sexual terms. BDSM practitioners who meet new BDSM partners in BDSM subcultural contexts, even ones where sex is allowed, are much less likely to have sex with their partners than practitioners who met anywhere else. I argue that research should focus more on the social factors that influence participants’ experience and interpretation of BDSM, particularly on the influence of the BDSM subculture, and that theorists should think more broadly about the social determinants of “sex” and “sexual experience.”


2020 ◽  
Vol 1 (2) ◽  
pp. 105-111
Author(s):  
Ani Fadmawaty ◽  
Viyan Septiana Ahmad

. Implementing the No Smoking Area policy, especially in health facilities, is still not optimal to reduce the smoking behavior of employees. Currently, there are still health workers or employees who still smoke. The head of the public-health center has an important role in implementing the no-smoking area policy, so an appropriate leadership style is needed aim, to get an overview of the relationship between the participatory leadership style of the head of the Puskesmas inpatient care because of implementing Non-Smoking Areas to the smoking behavior of its employees in Tangerang. The design of this study was a cross-sectional approach, by looking at the relationship between employee perceptions of the role of public-health center inpatient care leaders in implementing No Smoking Area policy and smoking behavior of inpatient public health centers in Tangerang City. As a result, most of the heads of the public-health center have non a participatory leadership style in implementing the No Smoking Area policy (61.3%) most of the public-health center staff had no smoking behavior (76.3%) and there was no relationship between the participatory leadership style of the head of the public-health center in implementing No Smoking Area policy the smoking behavior of public-health center employees at p = 0.123. In conclusion, there is no relationship between the participatory leadership style of the head of the health center in implementing the No Smoking Area policy and the smoking behavior of the health center employees..    


Author(s):  
Suraj Chawla ◽  
Ramesh Verma ◽  
Pardeep Khanna

Background: Healthcare workers (HCWs) are at risk of infections due to blood-borne pathogens as they are potentially exposed to blood and body fluids in the course of their work. Standard precautions aim to both protect health care workers (HCWs) and prevent them from transmitting the infections to their patients.Methods: The study was conducted among health functionaries of all health centres whether govt. or private of community development block Beri, District Jhajjar, Haryana. A pre-tested semi-structured questionnaire was administered to the study subjects and the responses were recorded by the investigator himself. The questionnaire included information pertaining to knowledge and compliance with standard precautions among HCWs.Results: Knowledge among staff nurses and laboratory technicians was having wide variations as 53% to 93% of them gave correct replies for different components of standard precautions. Similarly, when knowledge of multipurpose health workers was assessed only half or less than half of them were having correct knowledge for most of the components.Conclusions: To conclude, the HCWs in peripheral health institutes had inadequate knowledge of and poor compliance with SPs. Enhancement of the existing training and system for monitoring the appropriate use of personal protective equipment is need of the hour. 


2020 ◽  
Author(s):  
Ş Torun ◽  
Ş Özkaya ◽  
N Şen ◽  
F Kanat ◽  
I Karaman ◽  
...  

AbstractBackgroundToday, COVID-19 pandemic has brought countries’ health services into sharp focus. Despite the low incidence of cases(1.2%) and high mortality rate(2.4%) among Turkish population, the low mortality rate(0.3%) despite the high incidence(11.5%) declared in healthcare workers drew our group’s attention. Therefore, we aimed to report the characteristics of infected health-care workers and investigate the relationship between BCG vaccine and tuberculosis history with COVID-19 mortality in infected health-care worker population.MethodThis study was conducted in three hospitals to assess the clinical presentations, disease severity and correlation with BCG vaccine and tuberculous history in COVID-19 positive health-care workers by an online questionnaire platform. The relationship between characteristics and tuberculosis history were investigated according to hospitalization status of the patients.ResultTotal of 465 infected healthcare workers included in the study. The rate of history of direct care and contact to tuberculosis patient, presence of previous tuberculosis treatment and BCG scar, presence of radiological infiltrations was significantly higher in hospitalized healthcare workers. The ratio of direct care and direct contact to the patient with tuberculosis, and presence of family history of tuberculosis were statistically significantly higher in patients with radiological infiltrations.ConclusionAlthough COVID-19 risk and incidence are higher among healthcare workers compared to the normal population due to higher virus load, this study brings evidence for the fact that the lower mortality rate seen in infected healthcare workers might be due to healthcare workers’ frequent exposure to tuberculosis bacillus and the mortality-reducing effects of BCG vaccine, despite the higher hospitalization rate and radiological infiltrations due to over-triggered immune system.


2021 ◽  
Author(s):  
Leah L. Mukwasa ◽  
Emmy Nkhama ◽  
Mowa Zambwe ◽  
Richard Mutemwa ◽  
Peter J. Chipimo

This study aimed at determining the magnitude of stress among COVID 19 health workers in Kabwe district. METHODS The study was a cross-sectional study which recruited 138 health care workers managing COVID 19 cases in Kabwe. Data were collected through structured questionnaires and in-depth interviews. Quantitative data was analyzed using SPSS version 16 while qualitative data was analyzed using Nvivo8. RESULTS The study obtained 100% responses from the respondents and the prevalence of stress among the respondents was 73%. The nurses were more perceived to experience stress compared to the pharmacy personnel (28% vs. 3%). Similarly, women displayed a higher likelihood of experiencing stress compared to men. Lack of support, increased workload and fear were among the factors leading to stress. CONCLUSION The study went out to determine stress among healthcare workers in Kabwe district. It was established that nurses were more vulnerable than groups. And women were found to be more stressed than men. It is therefore recommended that effective and meaningful interventions be put in place to mitigate the impact of long-term psychological distress and physical well-being in healthcare workers during the COVID 19 pandemic and future outbreaks.


2020 ◽  
Vol 4 (2) ◽  
pp. 71-75
Author(s):  
Sri Setyaningsih ◽  
Kania Rubiati

IMPROVING THE QUALITY OF TEACHER SERVICES THROUGH THE DEVELOPMENT OF TEACHERS PERSONALITY AND ORGANIZATIONAL JUSTICEThe quality of teacher service is an important element related to achieving national education goals and developing Indonesian people as a whole. The initial survey of the service quality of Civil Servant teachers at Bogor Senior High Schools has not yet achieved maximum results. Therefore, the quality of teacher services is interesting to study. This study aims to find out how the quality of teacher services can be improved by examining the relationship between teacher service quality and teacher personality variables and organizational justice. This research uses correlational statistical methods and analyzes the system method. The unit of analysis for the study was the high school civil servant teachers with a population of 279 and a sample of 103 teachers. The results showed that there was a positive relationship between teacher personality and teacher service quality with the strength of the relationship ry1 = 0.421 and there was a positive relationship between organizational justice and teacher service quality with the strength of the relationship ry2 = 0.297 so that the quality of teacher services could be improved through teacher personality and organizational justice. The results of this correlation are then integrated with the SITOREM method in order to obtain a way to improve the quality of teacher services based on personality development and organizational justice through strengthening indicators. The results of SITOREM show that efforts to improve the quality of teacher services can be done by improving the following indicators in order of priority improvement: (1) stable emotions, (2) openness to experience (3) procedural justice (4) responsiveness (5) attention. The next effort is to maintain 9 indicators that are in good condition, namely: (1) sincerity (2) enthusiasm (3) agreement (4) interpersonal justice (5) informational justice (6) distributive justice (7) physical appearance (8) assurance (9) ) reliability.


2020 ◽  
Vol 4 (5) ◽  
pp. 26-31
Author(s):  
Ummi Naiemah Saraih ◽  

This research is conducted to look on several factors which are expected to create an impact on employees’ commitment in one of the public institution in Peninsular Malaysia. In specific, the aim of this research is to provide the linkages between organizational commitment and several factors in the perspectives of job performance, organizational justice and organizational citizenship behavior (OCB). Thus, the proposed research objectives are: 1) to identify the relationship between job performance and organizational commitment among employee in the public institution; 2) to explore the relationship between organizational justice and organizational commitment among employee in the public institution; and 3) to examine the relationship between OCB and organizational commitment among employee in the public institution. In accordance to that, a scientific literature review has been developed; and the participants of this research are included of 165 employees from one of the public institution located in the center region of Peninsular Malaysia. With the aid of SPSS software, the results indicated that all of the factors are positively and significantly related to organizational commitment among employee in this institution. The implications and several suggestions are discussed based on the research findings.


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