scholarly journals Developing an Instrument to Measure the Adoption of Mobile Services

2011 ◽  
Vol 7 (1) ◽  
pp. 45-67 ◽  
Author(s):  
Shang Gao ◽  
John Krogstie ◽  
Keng Siau

Currently, there is no standard instrument for measuring user adoption of mobile services. Based on the mobile service acceptance model, this paper reports on the development of a survey instrument designed to measure user perception on mobile services acceptance. A survey instrument was developed by using some existing scales from prior instruments and by creating additional items which might appear to fit the construct definitions. In addition, a pilot study was conducted by distributing the survey to 25 users of a mobile service called Mobile Student Information Systems. As a result, a survey instrument containing 22 items were retained. Furthermore, the results showed that the reliabilities of all the scales in the survey instrument were above the target acceptance level.

2014 ◽  
Vol 10 (2) ◽  
pp. 147-171 ◽  
Author(s):  
Shang Gao ◽  
John Krogstie ◽  
Keng Siau

This study investigates the adoption of mobile information services at a Norwegian university. By expanding the Technology Acceptance Model (TAM), a new research model, known as the mobile services acceptance model (MSAM), is proposed. Based on the research model, seven research hypotheses are presented. The proposed research model and research hypotheses were empirically tested using data collected from a survey of users of a mobile service, extended Mobile Student Information Systems (eMSIS), at a Norwegian university. The findings indicate that the fitness of the research model is good. Support was also found for the seven research hypotheses. Among the factors, the personal initiatives and characteristics has the strongest influence on the intention to use eMSIS.


2022 ◽  
Vol 6 ◽  
pp. 792-808
Author(s):  
Benzar Glen Grepon ◽  
◽  
Niño Baran ◽  
Kenn Migan Vincent Gumonan ◽  
Aldwin Lester Martinez ◽  
...  

Purpose–Colleges and Universities have been established to provide educational services to the people. Like any other organization, the school has processes and procedures similar to business or industry that involve admissions, processing of data, and generation of reports. Those processes are made possible through a centralized system in storing, processing, and retrieval of data and information, the majority of the schools in the country are already adopting computer-based systems to address their needs especially on their student and school-related transactions. The absence of a computer system and the complexity of the transactions of the college which makes the personnel be loaded with paper works in storingand keeping student records and information is the motivating factor why the School Management Information System has been designed and developed for a community college in the northern part of Mindanao.Method-This paper discusses the Major Functionalities and Modules of the systemthroughits implementation methodology which is the AgileModel and its impact on the delivery of services and procedures in the overall operation of the college.Results–The project has been evaluated based on ISO 25010,a quality model used for product/software quality evaluation systems. Based on the results of the evaluation, SMIS has been Functional, Usable, and Reliable with an average for every criterion above 4.04indicating very good performance based on a Likert scale descriptive interpretation.Conclusion–Based on the preceding findings of the study, the respondents agreed that the developed e-school system was functional and lifted the transaction process of the school. The faculty and staff have benefited from making use of the system. The overall quality and performance of the system was verygood in terms of functionality, usability, andreliability.Recommendations–It is recommended that future development such as the smartphone and tablet-based attendance monitoring should be integrated, a kiosk for grades and schedule viewing should also be placed inside the campus that is connected to the database server. Online student information systems should also be developed for the benefit of the students and parents, in easily monitoring school-related activities and requirements.Research Implications–The study enabled the centralization of school and student data in storing, processing and retrieval. The System has been implemented in the college and has been updated now and then for continuous quality improvement.


2018 ◽  
pp. 42-58
Author(s):  
Francisco-Jose Molina-Castillo ◽  
Angel-Luis Meroño-Cerdan

During the last decades the economy has undergone a huge transformation in terms of telecommunication industry evolution. The use of mobile applications has been generally accepted in society but still little is known about how customers use these applications and how managers can obtain high levels of return on their investments in this domain. The Technology Acceptance Model (TAM) has been used for several years to predict the attitudes and behaviours of consumers of mobile services. However, several authors have recognized the limited applicability when it comes to explaining mobile service acceptance by customers. This paper uses a meta-analytic approach to review the acceptance of mobile services and analyse the relationships between TAM variables and consumer acceptance of mobile services. The authors searched all available academic computer databases to get a deeper understanding of this topic and uncover the most significant drivers of mobile application acceptance by consumers.


1982 ◽  
Vol 5 (1) ◽  
pp. 3-15
Author(s):  
Christel A. Woodward ◽  
David O. Anderson

2006 ◽  
Vol 2006 (136) ◽  
pp. 35-51 ◽  
Author(s):  
Laurie Sullivan ◽  
Rebecca Porter

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