Interpersonal trust and common ground in electronically mediated communication

Author(s):  
Steve Greenspan ◽  
David Goldberg ◽  
David Weimer ◽  
Andrea Basso
Author(s):  
Jung-ran Park

This chapter examines the way online language users enhance social interaction and group collaboration through the computer mediated communication (CMC) channel. For this, discourse analysis based on the linguistic politeness theoretical framework is applied to the transcripts of a real time online chat. Analysis of the data shows that online participants employ a variety of creative devices to signal nonverbal communication cues that serve to build interpersonal solidarity and rapport, as well as by seeking common ground and by expressing agreement online participants increase mutual understanding and harmonious social interaction. This sets the tone of positive interpersonal relationships and decreases the social distance among participants. In turn, this engenders solidarity and proximity, which enhances social interaction through the CMC channel.


Author(s):  
Laura Buszard-Welcher

This chapter presents three technologies essential to enabling any language in the digital domain: language identifiers (ISO 639-3), Unicode (including fonts and keyboards), and the building of corpora to enable natural language processing. Just a few major languages of the world are well-enabled for use with electronically mediated communication. Another few hundred languages are arguably on their way to being well-enabled, if for market reasons alone. For all the remaining languages of the world, inclusion in the digital domain remains a distant possibility, and one that likely requires sustained interest, attention, and resources on the part of the language community itself. The good news is that the same technologies that enable the more widespread languages can also enable the less widespread, and even endangered ones, and bootstrapping is possible for all of them. The examples and resources described in this chapter can serve as inspiration and guidance in getting started.


2020 ◽  
Vol 8 (2) ◽  
pp. 321-350
Author(s):  
Marianthi Georgalidou ◽  
Katerina T. Frantzi ◽  
Giorgos Giakoumakis

Abstract In the context of the Greek economic crisis during the years 2009–2019, the aim of the present study is to discuss language aggression and derogatory forms of speech attested in user polylogues commenting on instances of parliamentary discourse uploaded to computer mediated communication networks. Within the framework of (im)politeness research (Culpeper 2005, 2011; Garcés-Conejos Blitvich 2010a; Haugh 2013; Lorenzo-Dus, et al. 2011; Mitchell and Haugh 2015), we investigate the correlation between impoliteness and abusive verbal discourse in both domains, i.e. parliamentary sittings and social media commentary. We explore their potential to establish a common ground in viewing political issues and determining ideological polarizations. We also attempt a preliminary analysis of swear words and derogatory references to Greek political personnel and their instrumentalisation for the division of the readership into those who support and those who oppose different political agendas.


2020 ◽  
Vol 32 (4) ◽  
pp. 5-15
Author(s):  
Gábor Szécsi

The article argues that the electronically mediated communication contributes to the construction of new, mediated forms of communities the functions of which to foster communities of interest, information spread, and equality of status all work to enhance social capital, despite their lack of direct physical orientation. The mediated, networked individuals treat these mediated communities as real. Therefore the appearance of these new forms of communities leads to the new conceptualization of the relation between self and community. The essence of community can be regarded as a kind of networked individualism in which the networked individuals can chose their own communities, rather than are fitted into them with others involuntarily. Thus the new, mediated form of community implies an individual-center existence and weaker social ties. The new technologies foster communication links outside the individuals’ immediate social surrounds. The aim of this article is to show that the medium of the mediatization and new conceptualization of community is a specific, pictorial language of electronically mediated communication.


2020 ◽  
Author(s):  
Agnese Sampietro

Abstract Emojis are little pictographs commonly added to electronic messages on several social media platforms. Besides being considered as a way to express emotions in electronically-mediated communication (EMC), similarly to ASCII emoticons, emojis are strictly involved in the performance of humour in everyday digital conversation. Drawing on a corpus of casual WhatsApp dyadic chats, this paper analyses the contribution of emojis to humour in conversation. Results show that these pictographs not only help to signal the opening and closing of the play frame, but also to respond to humour, graphically reproducing laughter. For these purposes, the most common emojis employed by WhatsApp users are the popular yellow smiling and laughing faces. Nevertheless, other pictographs are also involved in electronic humour, as less common emojis can be used in playful ways by themselves.


Sign in / Sign up

Export Citation Format

Share Document