A Hybrid CNN-LSTM: A Deep Learning Approach for Consumer Sentiment Analysis Using Qualitative User-Generated Contents

2021 ◽  
Vol 20 (5) ◽  
pp. 1-15
Author(s):  
Praphula Kumar Jain ◽  
Vijayalakshmi Saravanan ◽  
Rajendra Pamula
Keyword(s):  
Deep Learning ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Short Term Memory ◽  
Online Reviews ◽  
Web Content ◽  
Proposed Model ◽  
Social Media Platforms ◽  
Information And Communication ◽  
Better Than

With the fastest growth of information and communication technology (ICT), the availability of web content on social media platforms is increasing day by day. Sentiment analysis from online reviews drawing researchers’ attention from various organizations such as academics, government, and private industries. Sentiment analysis has been a hot research topic in Machine Learning (ML) and Natural Language Processing (NLP). Currently, Deep Learning (DL) techniques are implemented in sentiment analysis to get excellent results. This study proposed a hybrid convolutional neural network-long short-term memory (CNN-LSTM) model for sentiment analysis. Our proposed model is being applied with dropout, max pooling, and batch normalization to get results. Experimental analysis carried out on Airlinequality and Twitter airline sentiment datasets. We employed the Keras word embedding approach, which converts texts into vectors of numeric values, where similar words have small vector distances between them. We calculated various parameters, such as accuracy, precision, recall, and F1-measure, to measure the model’s performance. These parameters for the proposed model are better than the classical ML models in sentiment analysis. Our results analysis demonstrates that the proposed model outperforms with 91.3% accuracy in sentiment analysis.

scholarly journals A Tweet Sentiment Classification Approach Using a Hybrid Stacked Ensemble Technique

Information ◽  
2021 ◽  
Vol 12 (9) ◽  
pp. 374
Author(s):  
Babacar Gaye ◽  
Dezheng Zhang ◽  
Aziguli Wulamu
Keyword(s):  
Machine Learning ◽  
Logistic Regression ◽  
Deep Learning ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Short Term Memory ◽  
State Of The Art ◽  
Accuracy Score ◽  
Learning Models ◽  
Proposed Model

With the extensive availability of social media platforms, Twitter has become a significant tool for the acquisition of peoples’ views, opinions, attitudes, and emotions towards certain entities. Within this frame of reference, sentiment analysis of tweets has become one of the most fascinating research areas in the field of natural language processing. A variety of techniques have been devised for sentiment analysis, but there is still room for improvement where the accuracy and efficacy of the system are concerned. This study proposes a novel approach that exploits the advantages of the lexical dictionary, machine learning, and deep learning classifiers. We classified the tweets based on the sentiments extracted by TextBlob using a stacked ensemble of three long short-term memory (LSTM) as base classifiers and logistic regression (LR) as a meta classifier. The proposed model proved to be effective and time-saving since it does not require feature extraction, as LSTM extracts features without any human intervention. We also compared our proposed approach with conventional machine learning models such as logistic regression, AdaBoost, and random forest. We also included state-of-the-art deep learning models in comparison with the proposed model. Experiments were conducted on the sentiment140 dataset and were evaluated in terms of accuracy, precision, recall, and F1 Score. Empirical results showed that our proposed approach manifested state-of-the-art results by achieving an accuracy score of 99%.

scholarly journals A COMBINED DEEP LEARNING MODEL FOR PERSIAN SENTIMENT ANALYSIS

2019 ◽  
Vol 20 (1) ◽  
pp. 129-139 ◽  
Author(s):  
Zahra Bokaee Nezhad ◽  
Mohammad Ali Deihimi
Keyword(s):  
Deep Learning ◽  
Natural Language Processing ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Short Term Memory ◽  
Short Term ◽  
Term Memory ◽  
Proposed Model ◽  
Long Short Term Memory ◽  
Deep Learning Model

With increasing members in social media sites today, people tend to share their views about everything online. It is a convenient way to convey their messages to end users on a specific subject. Sentiment Analysis is a subfield of Natural Language Processing (NLP) that refers to the identification of users’ opinions toward specific topics. It is used in several fields such as marketing, customer services, etc. However, limited works have been done on Persian Sentiment Analysis. On the other hand, deep learning has recently become popular because of its successful role in several Natural Language Processing tasks. The objective of this paper is to propose a novel hybrid deep learning architecture for Persian Sentiment Analysis. According to the proposed model, local features are extracted by Convolutional Neural Networks (CNN) and long-term dependencies are learned by Long Short Term Memory (LSTM). Therefore, the model can harness both CNN's and LSTM's abilities. Furthermore, Word2vec is used for word representation as an unsupervised learning step. To the best of our knowledge, this is the first attempt where a hybrid deep learning model is used for Persian Sentiment Analysis. We evaluate the model on a Persian dataset that is introduced in this study. The experimental results show the effectiveness of the proposed model with an accuracy of 85%. ABSTRAK: Hari ini dengan ahli yang semakin meningkat di laman media sosial, orang cenderung untuk berkongsi pandangan mereka tentang segala-galanya dalam talian. Ini adalah cara mudah untuk menyampaikan mesej mereka kepada pengguna akhir mengenai subjek tertentu. Analisis Sentimen adalah subfield Pemprosesan Bahasa Semula Jadi yang merujuk kepada pengenalan pendapat pengguna ke arah topik tertentu. Ia digunakan dalam beberapa bidang seperti pemasaran, perkhidmatan pelanggan, dan sebagainya. Walau bagaimanapun, kerja-kerja terhad telah dilakukan ke atas Analisis Sentimen Parsi. Sebaliknya, pembelajaran mendalam baru menjadi popular kerana peranannya yang berjaya dalam beberapa tugas Pemprosesan Bahasa Asli (NLP). Objektif makalah ini adalah mencadangkan senibina pembelajaran hibrid yang baru dalam Analisis Sentimen Parsi. Menurut model yang dicadangkan, ciri-ciri tempatan ditangkap oleh Rangkaian Neural Convolutional (CNN) dan ketergantungan jangka panjang dipelajari oleh Long Short Term Memory (LSTM). Oleh itu, model boleh memanfaatkan kebolehan CNN dan LSTM. Selain itu, Word2vec digunakan untuk perwakilan perkataan sebagai langkah pembelajaran tanpa pengawasan. Untuk pengetahuan yang terbaik, ini adalah percubaan pertama di mana model pembelajaran mendalam hibrid digunakan untuk Analisis Sentimen Persia. Kami menilai model pada dataset Persia yang memperkenalkan dalam kajian ini. Keputusan eksperimen menunjukkan keberkesanan model yang dicadangkan dengan ketepatan 85%.

Adaptive particle swarm optimization algorithm based long short-term memory networks for sentiment analysis

2021 ◽  
pp. 1-17
Author(s):  
J. Shobana ◽  
M. Murali
Keyword(s):  
Particle Swarm Optimization ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Short Term Memory ◽  
Contextual Information ◽  
Particle Swarm ◽  
Pso Algorithm ◽  
Swarm Optimization ◽  
Adaptive Particle Swarm Optimization ◽  
Proposed Model

Text Sentiment analysis is the process of predicting whether a segment of text has opinionated or objective content and analyzing the polarity of the text’s sentiment. Understanding the needs and behavior of the target customer plays a vital role in the success of the business so the sentiment analysis process would help the marketer to improve the quality of the product as well as a shopper to buy the correct product. Due to its automatic learning capability, deep learning is the current research interest in Natural language processing. Skip-gram architecture is used in the proposed model for better extraction of the semantic relationships as well as contextual information of words. However, the main contribution of this work is Adaptive Particle Swarm Optimization (APSO) algorithm based LSTM for sentiment analysis. LSTM is used in the proposed model for understanding complex patterns in textual data. To improve the performance of the LSTM, weight parameters are enhanced by presenting the Adaptive PSO algorithm. Opposition based learning (OBL) method combined with PSO algorithm becomes the Adaptive Particle Swarm Optimization (APSO) classifier which assists LSTM in selecting optimal weight for the environment in less number of iterations. So APSO - LSTM ‘s ability in adjusting the attributes such as optimal weights and learning rates combined with the good hyper parameter choices leads to improved accuracy and reduces losses. Extensive experiments were conducted on four datasets proved that our proposed APSO-LSTM model secured higher accuracy over the classical methods such as traditional LSTM, ANN, and SVM. According to simulation results, the proposed model is outperforming other existing models.

scholarly journals Arabic Sentiment Analysis (ASA) Using Deep Learning Approach

2020 ◽  
Vol 26 (6) ◽  
pp. 85-93
Author(s):  
Abdulhakeem Qusay Al-Bayati ◽  
Ahmed S. Al-Araji ◽  
Saman Hameed Ameen
Keyword(s):  
Deep Learning ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Web Sites ◽  
Short Term Memory ◽  
Morphological Structure ◽  
Arabic Language ◽  
Feature Representation ◽  
Main Task ◽  
Arabic Sentiment Analysis

Sentiment analysis is one of the major fields in natural language processing whose main task is to extract sentiments, opinions, attitudes, and emotions from a subjective text. And for its importance in decision making and in people's trust with reviews on web sites, there are many academic researches to address sentiment analysis problems. Deep Learning (DL) is a powerful Machine Learning (ML) technique that has emerged with its ability of feature representation and differentiating data, leading to state-of-the-art prediction results. In recent years, DL has been widely used in sentiment analysis, however, there is scarce in its implementation in the Arabic language field. Most of the previous researches address other languages like English. The proposed model tackles Arabic Sentiment Analysis (ASA) by using a DL approach. ASA is a challenging field where Arabic language has a rich morphological structure more than other languages. In this work, Long Short-Term Memory (LSTM) as a deep neural network has been used for training the model combined with word embedding as a first hidden layer for features extracting. The results show an accuracy of about 82% is achievable using DL method.

scholarly journals Deep Learning based Semantic Similarity Detection using Text Data

2020 ◽  
Vol 49 (4) ◽  
pp. 495-510
Author(s):  
Muhammad Mansoor ◽  
Zahoor ur Rehman ◽  
Muhammad Shaheen ◽  
Muhammad Attique Khan ◽  
Mohamed Habib
Keyword(s):  
Deep Learning ◽  
Language Processing ◽  
Short Term Memory ◽  
Main Task ◽  
Detection Algorithms ◽  
Similarity Detection ◽  
Novel Approach ◽  
Proposed Model ◽  
Memory Network ◽  
Numeric Data

Similarity detection in the text is the main task for a number of Natural Language Processing (NLP) applications. As textual data is comparatively large in quantity and huge in volume than the numeric data, therefore measuring textual similarity is one of the important problems. Most of the similarity detection algorithms are based upon word to word matching, sentence/paragraph matching, and matching of the whole document. In this research, a novel approach is proposed using deep learning models, combining Long Short Term Memory network (LSTM) with Convolutional Neural Network (CNN) for measuring semantics similarity between two questions. The proposed model takes sentence pairs as input to measure the similarity between them. The model is tested on publicly available Quora’s dataset. The model in comparison to the existing techniques gave 87.50 % accuracy which is better than the previous approaches.

scholarly journals Malicious Text Identification: Deep Learning from Public Comments and Emails

Information ◽  
2020 ◽  
Vol 11 (6) ◽  
pp. 312 ◽  
Author(s):  
Asma Baccouche ◽  
Sadaf Ahmed ◽  
Daniel Sierra-Sosa ◽  
Adel Elmaghraby
Keyword(s):  
Social Media ◽  
Deep Learning ◽  
Language Processing ◽  
Short Term Memory ◽  
Good Alternative ◽  
Classification Problems ◽  
Short Term ◽  
Independent Dataset ◽  
Proposed Model ◽  
Long Short Term Memory

Identifying internet spam has been a challenging problem for decades. Several solutions have succeeded to detect spam comments in social media or fraudulent emails. However, an adequate strategy for filtering messages is difficult to achieve, as these messages resemble real communications. From the Natural Language Processing (NLP) perspective, Deep Learning models are a good alternative for classifying text after being preprocessed. In particular, Long Short-Term Memory (LSTM) networks are one of the models that perform well for the binary and multi-label text classification problems. In this paper, an approach merging two different data sources, one intended for Spam in social media posts and the other for Fraud classification in emails, is presented. We designed a multi-label LSTM model and trained it on the joint datasets including text with common bigrams, extracted from each independent dataset. The experiment results show that our proposed model is capable of identifying malicious text regardless of the source. The LSTM model trained with the merged dataset outperforms the models trained independently on each dataset.

scholarly journals An efficient sentiment analysis methodology based on long short-term memory networks

2021 ◽  
Author(s):  
J. Shobana ◽  
M. Murali
Keyword(s):  
Sentiment Analysis ◽  
Language Processing ◽  
Short Term Memory ◽  
Contextual Information ◽  
Short Term ◽  
Good Decision ◽  
Term Memory ◽  
Proposed Model ◽  
Long Short Term Memory ◽  
Current Research Interest

AbstractSentiment analysis is the process of determining the sentiment polarity (positivity, neutrality or negativity) of the text. As online markets have become more popular over the past decades, online retailers and merchants are asking their buyers to share their opinions about the products they have purchased. As a result, millions of reviews are generated daily, making it difficult to make a good decision about whether a consumer should buy a product. Analyzing these enormous concepts is difficult and time-consuming for product manufacturers. Deep learning is the current research interest in Natural language processing. In the proposed model, Skip-gram architecture is used for better feature extraction of semantic and contextual information of words. LSTM (long short-term memory) is used in the proposed model for understanding complex patterns in textual data. To improve the performance of the LSTM, weight parameters are optimized by the adaptive particle Swarm Optimization algorithm. Extensive experiments were conducted on four datasets proved that our proposed APSO-LSTM model secured higher accuracy over the classical methods such as traditional LSTM, ANN, and SVM. According to simulation results, the proposed model is outperforming other existing models in different metrics.

scholarly journals Evaluation of Sentiment Analysis via Word Embedding and RNN Variants for Amazon Online Reviews

2021 ◽  
Vol 2021 ◽  
pp. 1-10
Author(s):  
Najla M. Alharbi ◽  
Norah S. Alghamdi ◽  
Eman H. Alkhammash ◽  
Jehad F. Al Amri
Keyword(s):  
Feature Extraction ◽  
Deep Learning ◽  
Sentiment Analysis ◽  
Short Term Memory ◽  
Online Reviews ◽  
Word Embedding ◽  
Learning Approaches ◽  
Short Term ◽  
Term Memory ◽  
Long Short Term Memory

Consumer feedback is highly valuable in business to assess their performance and is also beneficial to customers as it gives them an idea of what to expect from new products. In this research, the aim is to evaluate different deep learning approaches to accurately predict the opinion of customers based on mobile phone reviews obtained from Amazon.com. The prediction is based on analysing these reviews and categorizing them as positive, negative, or neutral. Different deep learning algorithms have been implemented and evaluated such as simple RNN with its four variants, namely, Long Short-Term Memory Networks (LRNN), Group Long Short-Term Memory Networks (GLRNN), gated recurrent unit (GRNN), and update recurrent unit (UGRNN). All evaluated algorithms are combined with word embedding as feature extraction approach for sentiment analysis including Glove, word2vec, and FastText by Skip-grams. The five different algorithms with the three feature extraction methods are evaluated based on accuracy, recall, precision, and F1-score for both balanced and unbalanced datasets. For the unbalanced dataset, it was found that the GLRNN algorithms with FastText feature extraction scored the highest accuracy of 93.75%. This result achieved the highest accuracy on this dataset when compared with other methods mentioned in the literature. For the balanced dataset, the highest achieved accuracy was 88.39% by the LRNN algorithm.

ASA: A framework for Arabic sentiment analysis

2019 ◽  
Vol 46 (4) ◽  
pp. 544-559 ◽  
Author(s):  
Ahmed Oussous ◽  
Fatima-Zahra Benjelloun ◽  
Ayoub Ait Lahcen ◽  
Samir Belfkih
Keyword(s):  
Deep Learning ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Opinion Mining ◽  
Short Term Memory ◽  
Research Area ◽  
Support Vector ◽  
Learning Models ◽  
Arabic Natural Language Processing ◽  
Arabic Sentiment Analysis

Sentiment analysis (SA), also known as opinion mining, is a growing important research area. Generally, it helps to automatically determine if a text expresses a positive, negative or neutral sentiment. It enables to mine the huge increasing resources of shared opinions such as social networks, review sites and blogs. In fact, SA is used by many fields and for various languages such as English and Arabic. However, since Arabic is a highly inflectional and derivational language, it raises many challenges. In fact, SA of Arabic text should handle such complex morphology. To better handle these challenges, we decided to provide the research community and Arabic users with a new efficient framework for Arabic Sentiment Analysis (ASA). Our primary goal is to improve the performance of ASA by exploiting deep learning while varying the preprocessing techniques. For that, we implement and evaluate two deep learning models namely convolutional neural network (CNN) and long short-term memory (LSTM) models. The framework offers various preprocessing techniques for ASA (including stemming, normalisation, tokenization and stop words). As a result of this work, we first provide a new rich and publicly available Arabic corpus called Moroccan Sentiment Analysis Corpus (MSAC). Second, the proposed framework demonstrates improvement in ASA. In fact, the experimental results prove that deep learning models have a better performance for ASA than classical approaches (support vector machines, naive Bayes classifiers and maximum entropy). They also show the key role of morphological features in Arabic Natural Language Processing (NLP).

scholarly journals Deep Learning Application to Ensemble Learning—The Simple, but Effective, Approach to Sentiment Classifying

2019 ◽  
Vol 9 (13) ◽  
pp. 2760 ◽  
Author(s):  
Khai Tran ◽  
Thi Phan
Keyword(s):  
Deep Learning ◽  
Sentiment Analysis ◽  
Ensemble Learning ◽  
Language Processing ◽  
Short Term Memory ◽  
Learning Model ◽  
Sentiment Classification ◽  
Machine Learning Techniques ◽  
Support Vector ◽  
Deep Learning Model

Sentiment analysis is an active research area in natural language processing. The task aims at identifying, extracting, and classifying sentiments from user texts in post blogs, product reviews, or social networks. In this paper, the ensemble learning model of sentiment classification is presented, also known as CEM (classifier ensemble model). The model contains various data feature types, including language features, sentiment shifting, and statistical techniques. A deep learning model is adopted with word embedding representation to address explicit, implicit, and abstract sentiment factors in textual data. The experiments conducted based on different real datasets found that our sentiment classification system is better than traditional machine learning techniques, such as Support Vector Machines and other ensemble learning systems, as well as the deep learning model, Long Short-Term Memory network, which has shown state-of-the-art results for sentiment analysis in almost corpuses. Our model’s distinguishing point consists in its effective application to different languages and different domains.

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