Prioritization criteria for enterprise resource planning systems selection for civil construction companies: a multicriteria approach

2012 ◽  
Vol 39 (8) ◽  
pp. 855-866 ◽  
Author(s):  
Mirian Picinini Méxas ◽  
Osvaldo Luiz Gonçalves Quelhas ◽  
Helder Gomes Costa
Keyword(s):  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Erp Systems ◽  
Analytic Hierarchy ◽  
Construction Companies ◽  
Enterprise Resource Planning Systems ◽  
Selection For ◽  
Criteria Importance ◽  
Hierarchy Process ◽  
Technology Specialists

In this study, as a first step, a set of criteria and subcriteria was proposed for enterprise resource planning (ERP) systems selection for companies in the civil construction industry that is based on a review of the literature concerning the application of multicriteria models for evaluating ERP systems. Subsequently, after validation of these criteria by a group of information technology specialists, a field survey was developed based on the administration of a questionnaire and the use of the analytic hierarchy process. This survey enabled us to perform an analysis of the judgment consistency of the 11 respondents who participated in this study and to capture their perceptions of criteria importance. The survey revealed that respondents considered the software criterion to be the most important and showed the importance of subcriteria within groups of criteria, which greatly contributed to the decision-making process in ERP systems selection.

Analytic Hierarchy Process for Selection of Erp Software for Manufacturing Companies

2008 ◽  
Vol 12 (4) ◽  
pp. 1-11 ◽  
Author(s):  
H. S. C. Perera ◽  
W. K. R. Costa
Keyword(s):  
Analytic Hierarchy Process ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Manufacturing Companies ◽  
Erp Systems ◽  
Analytic Hierarchy ◽  
Ahp Model ◽  
Erp Software ◽  
Hierarchy Process ◽  
Selection Of

Enterprise Resource Planning (ERP) systems are popular as an IT enabled tool, which integrates different functional areas of business. ERP systems are implemented as a total business solution that supports major functionalities of business. However, many of the implementations are not success stories. Most post implementation problems are due to the inappropriate selection of systems. This paper describes multi-criteria decision model using Analytic Hierarchy Process for the selection of ERP systems for manufacturing companies. First, ERP evaluation criteria are developed by using past literature and through a questionnaire distributed among Sri Lankan manufacturing companies. Seven major criteria are identified and under each criterion several sub-criteria are identified. Selection of the best suited ERP system leads to a multi-criteria decision making problem as ERP systems should be evaluated based upon many criteria. Using the identified main and sub criteria, an Analytic Hierarchy Process (AHP) model is developed for ranking the ERP software. An example of a case is presented to show the actual implementation of AHP model. Expert Choice software is used to solve this AHP model.

Measuring Utilization of ERP Systems Usage in SMEs

2013 ◽  
pp. 22-34
Author(s):  
Hedman Jonas ◽  
Johansson Björn
Keyword(s):  
Enterprise Resource Planning ◽  
Model Building ◽  
Critical Mass ◽  
Resource Planning ◽  
Erp Systems ◽  
Planning Systems ◽  
Four Dimensions ◽  
Factors Influencing ◽  
Enterprise Resource Planning Systems ◽  
The Many

Since deployment of Enterprise Systems (ES) such as Enterprise Resource Planning systems (ERPs) within enterprises, both Large Enterprises (LEs) as well as Small and Medium-sized Enterprises (SMEs) have increased and continue to increase, making it increasingly desirable to measure the degree of utilization of ERP systems in enterprises. One reason for this interest is that no benefits are realized if the systems are not used; since ERPs are massive investments, they need to show benefits, or at least be able to measure the benefits. However, to be able to do so, there is a need to explain ERP systems utilization and the factors that influence ERP utilization. This chapter provides an explanation of factors influencing ERP systems utilization by testing a research model building on four dimensions: volume, breadth, diversity, and depth. The contributions of the research are: First, it provides support for the notion of diffusion found in the theory of network externalities where a critical mass is necessary to achieve benefits. This can be used to better understand failures in ERP projects. Second, the use of volume, breadth and depth provide insights for use as a construct and the need to treat it more rigorously. Third, the study contributes to our understanding of the many aspects of use of IT, such as ERPs, and potentially contributes to value and firm performance from ERP utilization.

The Core Critical Success Factors in Implementation of Enterprise Resource Planning Systems

2012 ◽  
pp. 86-113 ◽  
Author(s):  
Payam Hanafizadeh ◽  
Roya Gholami ◽  
Shabnam Dadbin ◽  
Nicholas Standage
Keyword(s):  
Conceptual Model ◽  
Enterprise Resource Planning ◽  
Critical Success Factors ◽  
Success Factors ◽  
Resource Planning ◽  
Project Managers ◽  
Entropy Method ◽  
Erp Systems ◽  
Critical Success ◽  
Enterprise Resource Planning Systems

The Implementation of Enterprise Resource Planning (ERP) systems require huge investments while ineffective implementations of such projects are commonly observed. A considerable number of these projects have been reported to fail or take longer than it was initially planned, while previous studies show that the aim of rapid implementation of such projects has not been successful and the failure of the fundamental goals in these projects have imposed huge amounts of costs on investors. Some of the major consequences are the reduction in demand for such products and the introduction of further skepticism to the managers and investors of ERP systems. In this regard, it is important to understand the factors determining success or failure of ERP implementation. The aim of this paper is to study the critical success factors (CSFs) in implementing ERP systems and to develop a conceptual model which can serve as a basis for ERP project managers. These critical success factors that are called “core critical success factors” are extracted from 62 published papers using the content analysis and the entropy method. The proposed conceptual model has been verified in the context of five multinational companies.

Evaluating the Usability Maturity of Enterprise Resource Planning Systems

2020 ◽  
pp. 171-199
Author(s):  
Kelvin Kabeti Omieno
Keyword(s):  
Software Quality ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
User Performance ◽  
Erp Systems ◽  
Quality Model ◽  
Quality Models ◽  
Erp System ◽  
Enterprise Resource Planning Systems ◽  
Software Quality Models

The enterprise resource planning (ERP) system is a complex and comprehensive software that integrates various enterprise functions and resources. Although ERP systems have been depicted as a solution in many organizations, there are many negative reports on ERP success, benefits, and effect on user performance. Previous research noted that there is a lack of knowledge and awareness of ERP systems and their overall value to ERP organizations. ERP systems have been widely studied during the past decade; yet they often fail to deliver the intended benefits originally expected. One notable reason for their failures is the lack of understanding in user requirements. There are many studies conducted to propose software quality models with their quality characteristics. However, there is currently no dedicated software quality model that can describe usability maturity and involve new features of ERP systems. This chapter proposes a framework for evaluating the usability maturity as a quality attribute of ERP systems.

Federated Enterprise Resource Planning Systems

2007 ◽  
pp. 290-305 ◽  
Author(s):  
N. Brehm ◽  
D. Lübke ◽  
J. Gómez
Keyword(s):  
Web Services ◽  
Enterprise Resource Planning ◽  
System Development ◽  
Resource Planning ◽  
Erp Systems ◽  
Erp System ◽  
Business Applications ◽  
Enterprise Resource Planning Systems ◽  
Software Product ◽  
Standard Software

Enterprise resource planning (ERP) systems consist of many software components, which provide specific functionality. As ERP systems become more complex, the financial expenditures that are associated with the application of such systems dramatically increase. Furthermore, ERP system development of nowadays is product-oriented and coordinated by only one instance at any one time. Consequently, each product has a separate data model, which is the basis for the integration of various types of business applications. Based on this fact, the selection of the covered functional enterprise sectors as well as the implemented functions is controlled by the respective vendor, too. Thus, enhancements and modifications of the standard software product are incumbent upon the software vendors. A cross-vendor standardization of data models for ERP systems and the establishment of unified architectural model, however, would change this situation. The new idea is to develop a novel ERP system architecture, which facilitates an overall reusability of individual business components (BC) through a shared and non-monolithic architecture based on Web services. The presented approach uses Web services to wrap up ERP components that are provided within a distributed system, which appears as an ERP community and serves as a vendor-independent platform.

The Impact of Enterprise Resource Planning Systems on Organizational Effectiveness

2011 ◽  
pp. 78-96
Author(s):  
Jonas Hedman ◽  
Andreas Borell
Keyword(s):  
Organizational Effectiveness ◽  
Enterprise Resource Planning ◽  
Open Systems ◽  
Resource Planning ◽  
Organizational Impact ◽  
Competing Values ◽  
Erp Systems ◽  
Enterprise Resource Planning Systems ◽  
Systems Models ◽  
The Impact

Enterprise resource planning (ERP) systems have an organizational impact and are in most cases implemented to improve organizational effectiveness. Shortcomings in current research make it difficult to conclude how an organization may be affected. This paper presents an artifact evaluation of the functionality and perceived benefits of ERP systems. The evaluation is based on the competing values model. The evaluation shows that ERP systems support effectiveness criteria (such as control and productivity) related to internal process and rational goal models. The evaluation also points out weaknesses in ERP systems and especially in areas related to human relations and open systems models. The result of the evaluation is used to discuss the impact of ERP systems on organizations and is presented as a series of hypotheses.

scholarly journals The Role of Enterprise Resource Planning Systems ERP in Improving Customer Relationship Management CRM: An Empirical Study of Safeway Company of Jordan

2018 ◽  
Vol 13 (8) ◽  
pp. 86 ◽  
Author(s):  
Nader Aljawarneh ◽  
Ziyad Saleh Alomari
Keyword(s):  
Customer Relationship Management ◽  
Enterprise Resource Planning ◽  
Relationship Management ◽  
Resource Planning ◽  
Customer Relationship ◽  
Erp Systems ◽  
Enterprise Resource Planning Systems ◽  
Effective Role ◽  
Descriptive Approach

The study aim is identifying the role of ERP systems in improving CRM at Safeway Company of Jordan. Employees (No. 210) at Safeway-Jordan were recruited in the study. The researcher adopted a diagnostic descriptive approach, and constructed two tests to measure; the ERP systems and CRM in Safeway-Jordan. The correlation between ERP systems and CRM at Safeway from employee’s perspective was statistically significant. Considering the aforementioned findings, the study recommended that Safeway and other enterprises to use ERP systems and to implement them in prompting CRM for their effective role in improving CRM; it also recommends carefulness inhiring vendors and sales representatives.

An ERP selection using a hybrid methodology

2020 ◽  
Vol 20 (3) ◽  
pp. 689-695
Author(s):  
Teresa Pereira ◽  
Fernanda A. Ferreira
Keyword(s):  
Enterprise Resource Planning ◽  
Value Function ◽  
Pairwise Comparison ◽  
Resource Planning ◽  
Decision Makers ◽  
Analytic Hierarchy ◽  
Decision Making Model ◽  
Hierarchy Process ◽  
Industrial Context ◽  
Selection Of

With this work, we developed a multi-criteria decision-making model to assess and select an Enterprise Resource Planning (ERP), using a multi-criteria decision analysis (MCDA). A hybrid multi-criteria methodology is used for the assessment and selection of an ERP, combining the MMASSI/IT methodology, which is used to both define the relevant family of criteria, based on their features and flexibility to change and adapt to a given scope, and the weight of criteria. Then, the well-known Analytic Hierarchy Process (AHP) methodology is used to perform the decision-makers’ value function elicitation preference of alternatives pairwise comparison in each criterion. The additive aggregation is used to compute the alternatives global score. The proposed hybrid model was validated in an industrial context by three Decision-makers.

Discussion of Information System Assurance for Enterprise Resource Planning Systems: Unique Risk Considerations

2002 ◽  
Vol 16 (s-1) ◽  
pp. 115-126 ◽  
Author(s):  
Daniel E. O'Leary
Keyword(s):  
Expert Opinion ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Research Needs ◽  
Erp Systems ◽  
Planning Systems ◽  
Enterprise Resource Planning Systems ◽  
Computer Scientists ◽  
Similarities And Differences ◽  
Different Levels

Asking experts their opinion is an important methodology in those settings where the major issues have not been previously addressed, often early in the topic's research life cycle. Heterogeneous expert opinion (HEO) refers to gathering the opinion of experts that derive from a number of categories, e.g., partner, manager, and senior, or whether they are accountants or computer scientists. They are heterogeneous in that they are recognized as having different levels and/or types of expertise. Research of enterprise resource planning (ERP) systems must carefully examine expert opinion and determine when using HEO is appropriate and when it should be stratified. In addition, where possible, previous research needs to supplement or be compared to the HEO to determine similarities and differences with other groups.

Enterprise Resource Planning Systems

2010 ◽  
pp. 105-114
Author(s):  
Alok Mishra
Keyword(s):  
Information Technology ◽  
Competitive Advantage ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Erp Systems ◽  
Planning Systems ◽  
Erp System ◽  
Sustained Competitive Advantage ◽  
Enterprise Resource Planning Systems ◽  
The World

In the age of globalization, organizations all over the world are giving more significance to strategy and planning to get an edge in the competition. This chapter discusses the Enterprise Resurce Planning (ERP) systems effects and strategic perspectives in organizations. These are significant how information technology and ERP together facilitate in aligning the business in such a way so that it should lead to excellent productivity. It further explores in what ways effects of ERP system in organizations can provide sustained competitive advantage.

Sign in / Sign up

Export Citation Format

Share Document