This House believes doctors are neglecting their duty to lead health service change: Seconder

BMJ ◽  
2009 ◽  
Vol 338 (apr21 1) ◽  
pp. b1572-b1572
Author(s):  
J. Mountford
Keyword(s):  
Health Service ◽  
Service Change

scholarly journals From awareness to involvement? A qualitative study of respiratory patients’ awareness of health service change

2010 ◽  
Vol 14 (3) ◽  
pp. 321-333 ◽  
Author(s):  
Tara Kielmann ◽  
Guro Huby ◽  
Alison Powell ◽  
Aziz Sheikh ◽  
David Price ◽  
...  
Keyword(s):  
Health Service ◽  
Qualitative Study ◽  
Service Change

Achieving Service Change Through the Implementation of a Trauma-Informed Care Training Program Within a Mental Health Service

2018 ◽  
Vol 55 (3) ◽  
pp. 467-475 ◽  
Author(s):  
Nicola Palfrey ◽  
Rebecca E. Reay ◽  
Velissa Aplin ◽  
Jeffery C. Cubis ◽  
Virginia McAndrew ◽  
...  
Keyword(s):  
Mental Health ◽  
Mental Health Service ◽  
Health Service ◽  
Training Program ◽  
Trauma Informed Care ◽  
Trauma Informed ◽  
Care Training ◽  
Service Change

Supporting implementation of health service change

2012 ◽  
Vol 18 (12) ◽  
pp. 638-643 ◽  
Author(s):  
Rebecca Shute ◽  
Kay Harrison ◽  
Kirsty Forsyth ◽  
Jane Melton ◽  
Simon Thompson ◽  
...  
Keyword(s):  
Health Service ◽  
Service Change

Implementing low intensity interventions: what governments want and why

2010 ◽  
pp. 487-494 ◽  
Author(s):  
Alex McMahon
Keyword(s):  
Mental Health ◽  
Health Policy ◽  
National Health Service ◽  
Mental Health Services ◽  
Health Service ◽  
Health Services ◽  
Government Policy ◽  
Mental Health Policy ◽  
Low Intensity ◽  
Service Change

Chapter 52 focuses on the approach taken through government policy in the context of the national health service (NHS) in Scotland, towards driving change in mental health services. Scotland is seen by other nations as a world leader in the area of mental health policy, legislation and service change. With reference to the ‘Scottish experience’, the key question being addressed in this chapter is: ‘Having identified that change needed to be made, how can government best support and measure delivery?'

scholarly journals Service user engagement and health service reconfiguration: a rapid evidence synthesis

2015 ◽  
Vol 3 (17) ◽  
pp. 1-106 ◽  
Author(s):  
Jane Dalton ◽  
Duncan Chambers ◽  
Melissa Harden ◽  
Andrew Street ◽  
Gillian Parker ◽  
...  
Keyword(s):  
Health Service ◽  
Case Studies ◽  
Systematic Reviews ◽  
Service User ◽  
Evidence Synthesis ◽  
Decision Makers ◽  
User Engagement ◽  
The Public ◽  
Service Change ◽  
Research Studies

BackgroundUK NHS organisations are required to consult patients and the public about proposals for major changes to services. The evidence base for current UK guidance is unclear.ObjectivesTo assess what is known about effective patient and public engagement in reconfiguration processes and to identify implications for further research.DesignRapid evidence synthesis.SettingHealth services affected by reconfiguration proposals in the UK (particularly the English) NHS and similar health systems.ParticipantsMembers of the public and their representatives, patients and patient groups.InterventionsAny intervention to encourage patients and the public and their representatives to be involved in discussions about proposals for major service change.Main outcome measuresAny measure of ‘successful’ engagement as reported by health service decision-makers, patients and public representatives. We were also interested in the outcome of controversial reconfiguration proposals.Data sourcesWe carried out separate searches for systematic reviews, primary research studies and grey literature. Database searches were limited to material published in English from 2000 to March 2014.Review methodsFinal decisions on study inclusion were made by two reviewers independently. We used EPPI-Reviewer 4 (Evidence for Policy and Practice Information and Co-ordinating Centre, University of London, London, UK) to record decisions and for data extraction and quality assessment. We carried out a narrative synthesis using multiple frameworks (including pre-specified research questions and current guidance). In synthesising the case studies, we selected a number of ‘exemplars’ based on quality of reporting and some evaluation of the process of engagement.ResultsEight systematic reviews, seven empirical research studies and 24 case studies (six exemplars) were included. Methods of engagement varied in nature and intensity, and generally involved a mixed methods approach. There was no evidence on the isolated impact of any particular engagement method or collection of methods. In general, engagement was most likely to be successful when the process started at an early stage, offered opportunities for genuine interaction and was led and supported by clinicians involved in delivering the relevant services. The impact of engagement was variably measured and demonstrated. Impact was more frequently defined in terms of process measures than success or failure of reconfiguration. Little was reported on the potential negative impact of service user engagement.ConclusionsPatients and the public could be engaged through a wide variety of methods. In selecting which methods to employ locally, decision-makers should take into account the nature of the local population and of the proposed service changes. Problems often arose because decision-makers paid insufficient attention to issues considered important by the public. NHS England guidance could be a helpful practical framework for future engagement activity.Future workClearly reported evaluations of interventions are needed including those that test the sustainability of methods of engagement and their impact over time. The NHS England guidance on planning and delivering service change may provide a foundation for the design of future research.FundingCommissioned by the National Institute for Health Research Health Service and Delivery Research (HSDR) programme from the University of York HSDR Evidence Synthesis Centre (project no. 13/05/11).

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