Clinical Laboratory Management

2006 ◽  
Vol 1 (2) ◽  
pp. 97-97
Author(s):  
Christian T. K.-H. Stadtländer
Keyword(s):  
Clinical Laboratory ◽  
Laboratory Management

Hospital Nursing Satisfaction With Clinical Laboratory Services: A College of American Pathologists Q-Probes Study of 162 Institutions

2006 ◽  
Vol 130 (12) ◽  
pp. 1756-1761 ◽  
Author(s):  
Bruce A. Jones ◽  
Molly K. Walsh ◽  
Stephen G. Ruby
Keyword(s):  
Quality Improvement ◽  
Clinical Laboratory ◽  
Turnaround Time ◽  
Satisfaction Score ◽  
Nursing Personnel ◽  
Laboratory Management ◽  
Nursing Satisfaction ◽  
Laboratory Service ◽  
Hospital Nursing ◽  
Laboratory Services

Abstract Context.—Monitoring customer satisfaction is an important and useful quality improvement tool and is required of most clinical laboratories in the United States. Objective.—To survey the level of nursing satisfaction with hospital clinical laboratory services. Design.—Participating laboratories provided information regarding laboratory demographics and practices. These laboratories then surveyed hospital nursing personnel regarding their level of satisfaction with defined aspects of laboratory service. Setting.—College of American Pathologists Q-Probes laboratory quality improvement study in 162 hospital laboratories. Main Outcome Measures.—Nursing overall satisfaction score (ranging from 1, not satisfied, to 5, very satisfied) and satisfaction scores for 13 specific aspects of clinical laboratory services. Results.—One hundred sixty-two institutions submitted data from a total of 7033 nursing surveys. The overall satisfaction score for all institutions ranged from 2.5 to 4.6. The median overall score for all participants was 3.9 (10th percentile, 3.2; 90th percentile, 4.2). Nursing personnel were most satisfied with the accuracy of test results, phlebotomy courtesy toward patients and nursing staff, and notification of abnormal results. They were least satisfied with stat test turnaround time, laboratory management responsiveness and accessibility, phlebotomy responsiveness to service requests, and routine test turnaround time. The most important aspect of laboratory service reported by nursing personnel was stat test turnaround time. Conclusions.—Most nursing personnel are satisfied with the clinical laboratory services that are provided to the patients in their care. Although test result accuracy is very highly regarded, there is room for improvement in several aspects of service, particularly in test turnaround time and laboratory management accessibility and responsiveness.

scholarly journals Guidelines (1988) for training in clinical laboratory management

1989 ◽  
Vol 11 (3) ◽  
pp. 99-105 ◽  
Author(s):  
N. de Cediel ◽  
C. G. Fraser ◽  
A. Deom ◽  
L. Josefsson ◽  
H. G. J. Worth ◽  
...  
Keyword(s):  
Staff Development ◽  
Financial Management ◽  
Clinical Laboratory ◽  
Laboratory Management ◽  
Management Guidelines ◽  
Laboratory Staff ◽  
Training Directors ◽  
Training And Research ◽  
Development Methods ◽  
And Training

Trainees in laboratory medicine must develop skills in laboratory management. Guidelines are detailed for laboratory staff in training, directors responsible for staff development and professional bodies wishing to generate material appropriate to their needs. The syllabus delineates the knowledge base required and includes laboratory planning and organization, control of operations, methodology and instrumentation, data management and statistics, financial management, clinical use of tests, communication, personnel management and training and research and development. Methods for achievement of the skills required are suggested. A bibliography of IFCC publications and other material is provided to assist in training in laboratory management.

A Worksheet Summary System for Clinical Laboratory Management

1976 ◽  
Vol 66 (1) ◽  
pp. 132-143 ◽  
Author(s):  
Arthur F. Krieg ◽  
Michael Israel ◽  
Ronald Fink
Keyword(s):  
Clinical Laboratory ◽  
Laboratory Management

scholarly journals A Required Rotation in Clinical Laboratory Management for Pathology Residents

2016 ◽  
Vol 3 ◽  
pp. 237428951664462 ◽  
Author(s):  
Arvind Rishi ◽  
Syed T. Hoda ◽  
James M. Crawford
Keyword(s):  
Clinical Laboratory ◽  
Laboratory Management

scholarly journals Management of postanalytical processes in the clinical laboratory according to ISO 15189:2012 Standard requirements: considerations on the review, reporting and release of results

2021 ◽  
Vol 0 (0) ◽  
Author(s):  
Mᵃ Liboria López Yeste ◽  
Silvia Izquierdo Álvarez ◽  
Antonia R. Pons Mas ◽  
Luisa Álvarez Domínguez ◽  
Fernando Marqués García ◽  
...  
Keyword(s):  
Clinical Laboratory ◽  
Test Results ◽  
Correct Interpretation ◽  
Laboratory Management ◽  
Iso 15189 ◽  
Effective Implementation ◽  
Clinical Laboratories ◽  
Global Trend ◽  
Laboratory Results ◽  
Critical Results

Abstract The objective of this paper is to share some considerations about the management of postanalytical processes in relation to the review, reporting and release of test results in accordance with UNE-EN ISO 15189:2013 Standard requirements. The scope of this paper includes postanalytical activities and the personnel involved (laboratory management and staff). We describe the criteria and information required to review and validate analytical results and ensure that clear reports are sent to requesters. These criteria also guarantee that results are transcribed in a reliable way and that all necessary information is provided for the correct interpretation of results. Likewise, the requirements for the correct release of laboratory results are described, with special emphasis on the release of alarming or critical results. In some European countries, clinical laboratories are required to hold partial or full ISO 15189 accreditation, which is a global trend. Therefore, understanding ISO 15189 requirements is imperative for a progressive and more effective implementation of the Standard.

Quality indicators and specifications for the extra-analytical phases in clinical laboratory management

2004 ◽  
Vol 42 (6) ◽  
Author(s):  
Carmen Ricós ◽  
Montserrat García-Victoria ◽  
Blanca de la Fuente
Keyword(s):  
Quality Indicators ◽  
Clinical Laboratory ◽  
Laboratory Management ◽  
Analytical Process

AbstractExamples of indicators and specifications for the post-analytical process:

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