CONCHA: conference system based on Java and CORBA event service channels

1999 ◽  
Author(s):  
Joao Orvalho ◽  
Tiago Andrade ◽  
Luis Figueiredo ◽  
Fernando Boavida
Keyword(s):  
Service Channels ◽  
Conference System ◽  
Event Service

Remote Conference System with 3D Visualization Data

2005 ◽  
Vol 25 (Supplement1) ◽  
pp. 241-242
Author(s):  
Hideo MIYACHI ◽  
Taiki TANIMAE ◽  
Takehiro MATSUO ◽  
Nobuyuki OSHIMA
Keyword(s):  
3D Visualization ◽  
Conference System

Application and realization of transparent white board in data conference system

2009 ◽  
Vol 29 (8) ◽  
pp. 2309-2311
Author(s):  
Bing JIA ◽  
Sheng WANG ◽  
Min ZHANG
Keyword(s):  
White Board ◽  
Conference System

scholarly journals Transition of May Measurement Month to an online hypertension awareness campaign in Korea during the COVID-19 pandemic

2021 ◽  
Author(s):  
Jinho Shin ◽  
Hae Young Lee ◽  
Sungha Park ◽  
Il Suk Sohn ◽  
Sun Ho Kim ◽  
...  
Keyword(s):  
Application Programming Interface ◽  
Global Campaign ◽  
Hypertension Awareness ◽  
On Line ◽  
Application Programming ◽  
Measuring Campaign ◽  
Promotional Video ◽  
Online Format ◽  
Service Channels ◽  
Educational Contents

Abstract Aims  May Measurement Month (MMM) is a global campaign to enhance hypertension awareness by intensive blood pressure measuring campaign during a month period of May. May Measurement Month 2020 was not officially executed globally, especially in light of COVID-19 pandemic. But in Korea, the MMM committee decided to carry on with self-initiated project to succeed MMM started in 2019 in Korea. And we adopted new online strategies for those with age of 18 or older under the MMM Methods and results  Korea 2020 theme in Korean of ‘Look for the Young Hypertension’. A promotional video, a subtitled translated global promotional video, and four educational contents were uploaded on Youtube®. Seven online posters or card news were uploaded on main blog. And 71 articles by 60 websites from 10 medical media company were published. The MMM keyword exposure in Naver® portal Search Advertisements was 2500 searches per day. There were 3519 visits to the MMM blog, and 114 people participated in snapshot challenges. Four social network service channels were activated, and there was an increase in Facebook and Instagram followers of 6.5- and 5.8-fold, respectively. GoodDoc® application programming interface messages were sent 97876 times (2589 responses). For a user created contents contest, 28 competitors, mostly young, participated. Conclusion  Even during the COVID-19 pandemic, the MMM campaign was able to survive using a ‘new normal’ online format. The shift to on-line activity during the pandemic will contribute to a breakthrough MMM campaign in the future that can be combined with off-line protocols even after the pandemic.

QoS-aware adaptation for complex event service

2016 ◽  
Author(s):  
Feng Gao ◽  
Muhammad Intizar Ali ◽  
Edward Curry ◽  
Alessandra Mileo
Keyword(s):  
Event Service

Conference System-Facelift

1974 ◽  
Vol 9 (2) ◽  
pp. 121-130
Author(s):  
T.K. Sarangan
Keyword(s):  
Conference System

scholarly journals A Transient Queuing Model for Analyzing and Optimizing Gate Congestion of Railway Container Terminals

2014 ◽  
Vol 2014 ◽  
pp. 1-13 ◽  
Author(s):  
Ming Zeng ◽  
Wenming Cheng ◽  
Peng Guo
Keyword(s):  
Container Terminal ◽  
System Optimization ◽  
Optimal Operation ◽  
Optimal Number ◽  
Time Interval ◽  
Sensitivity Testing ◽  
Queuing Model ◽  
Gate System ◽  
Gate Congestion ◽  
Service Channels

As the significant connection between the external and internal of the railway container terminal, the operation performance of the gate system plays an important role in the entire system. So the gate congestion will bring many losses to the railway container terminal, even the entire railway container freight system. In this paper, the queue length and the average waiting time of the railway container terminal gate system, as well as the optimal number of service channels during the different time period, are investigated. AnM/Ek/ntransient queuing model is developed based on the distribution of the arrival time interval and the service time; besides the transient solutions are acquired by the equally likely combinations (ELC) heuristic method. Then the model is integrated into an optimization framework to obtain the optimal operation schemes. Finally, some computational experiments are conducted for model validation, sensitivity testing, and system optimization. Experimental results indicate that the model can provide the accurate reflection to the operation situation of the railway container terminal gate system, and the approach can yield the optimal number of service channels within the reasonable computation time.

How Does Employee Infusion Use of CRM Systems Drive Customer Satisfaction? Mechanism Differences Between Face-to-Face and Virtual Channels

MIS Quarterly ◽  
2021 ◽  
Vol 45 (2) ◽  
pp. 719-754
Author(s):  
Liwei Chen ◽  
J. J. Po-An Hsieh ◽  
Arun Rai ◽  
Sean Xin Xu
Keyword(s):  
Customer Satisfaction ◽  
Customer Service ◽  
User Satisfaction ◽  
Critical Role ◽  
Customer Relationship ◽  
Service Firms ◽  
Face To Face ◽  
Virtual Channels ◽  
Service Channels ◽  
Expectation Confirmation

To attain customer satisfaction, service firms invest significant resources to implement customer relationship management (CRM) systems to support internal customer service (CS) employees who provide service to external customers in both face-to-face and virtual channels. How CS employees apply sophisticated CRM systems to interact with customers and how the mechanisms through which their CRM usage affects customer satisfaction vary across service channels and bear important implications. We approach these issues by investigating the concept of infusion use, defined as CS employees’ assessment of the extent to which they use a CRM system to its fullest potential to best support their work in the CRM-enabled service interaction context. Drawing on the IS success framework and expectation confirmation theory, we first formulate a baseline model that explains the direct and indirect mechanisms through which CS employees’ infusion use of CRM systems leads to customers’ expectation confirmation, which in turn affects customers’ satisfaction. We then draw on the lenses of media richness and communication adaptation to theorize why these two mechanisms exert differential influence in face-to-face and virtual channels. We test the hypotheses by collecting multiwave data from CS employees, customers, and firm archives of a Fortune 500 telecom service firm. We find that (1) CS employee infusion use can directly contribute to customer expectation confirmation and indirectly do so through CS employees’ satisfaction with the system (i.e., user satisfaction), and (2) the direct mechanism plays a more critical role in the face-to-face channel, whereas the indirect mechanism is more important in the virtual channel. Our findings inform managers of the avenues through which employees’ infusion use promotes CRM-enabled service success across face-to-face and virtual service channels.

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