scholarly journals Outreach at Washington State University: a case study in costs and attendance

2016 ◽  
Author(s):  
Elizabeth A. Bernhardt ◽  
Viktor Bollen ◽  
Thomas M. Bersano ◽  
Sean M. Mossman
Keyword(s):  
Washington State ◽  
State University ◽  
Washington State University

scholarly journals Usability Testing: A Case Study

1999 ◽  
Vol 60 (6) ◽  
pp. 552-569 ◽  
Author(s):  
Janet Chisman ◽  
Karen Diller ◽  
Sharon Walbridge
Keyword(s):  
Full Text ◽  
Task Force ◽  
Usability Testing ◽  
Washington State ◽  
Public Access ◽  
State University ◽  
Education Department ◽  
Washington State University ◽  
Usability Tests

Usability testing is a technique for identifying difficulty that individuals may have using a product. Usability tests of the Washington State University (WSU) Libraries’ online public access catalog (OPAC), Article Indexes, Full Text, More, and Other Library Catalogs sections revealed problem areas. A task force used test findings to recommend solutions that led to the participation of the working group involved in designing search screens, the libraries’ User Education Department, and Innovative Interfaces Inc., the OPAC vendor. Solutions are currently being implemented.

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