A Novel Framework for Product/Service Systems Using Environment-Based Design Methodology

Author(s):  
Xiaoguang Deng ◽  
Yong Zeng

The diversity of costumer’s needs requires manufacturers to provide a complex package of product and service. In contrast to traditional matured methods used for product design, Product/Service Systems (PSS) design still has a large room for development because of three following core research challenges: 1) development of a common shared structure to represent and understand PSS’s elements and their relations; 2) systematic modelling approaches to formulating design problems; and 3) holistic consideration of social, technological, economic and ecological elements. This paper aims to propose a novel framework for PSS design by addressing three issues above. The proposed framework is derived step-by-step from a natural language description of PSS environment using Environment-Based Design (EBD) methodology. The proposed framework attempts to accommodate the recursive scenarios in PSS design along with PSS lifecycle. The PSS environment will be firstly analyzed through a question-asking strategy. Besides, a set of graphical tools will be presented to support the development of framework, such as product-environment system, performance network, and conflict map. A case study, concerning the service design of intellectual property protection in collaborative product development, will be presented to illustrate the proposed framework.

2021 ◽  
Vol 13 (4) ◽  
pp. 2118
Author(s):  
Emma Johnson ◽  
Andrius Plepys

Business models like product-service systems (PSSs) often recognise different sustainability goals and are seen as solutions for the impacts of consumption and fast fashion, but there is a lack of evidence supporting the environmental claims of such business models for clothing. The research aimed to understand if rental clothing business models such as PSSs have the environmental benefits often purported by quantifying the environmental impacts of rental formal dresses in a life-cycle assessment (LCA) in a case study in Stockholm, Sweden. The effects of varying consumer behaviour on the potential impact of a PSS vs. linear business model are explored through three functional units and 14 consumption scenarios. How users decide to engage with clothing PSSs dictates the environmental savings potential that a PSS can have, as shown in how many times consumers wear garments, how they use rental to substitute their purchasing or use needs, as well as how consumers travel to rental store locations.


2021 ◽  
Vol 48 ◽  
pp. 101310
Author(s):  
Guo Jia ◽  
Guiyi Zhang ◽  
Xin Yuan ◽  
Xiaosong Gu ◽  
Heshan Liu ◽  
...  

2019 ◽  
Vol 50 (2) ◽  
pp. 132-138 ◽  
Author(s):  
Niclas Andersson ◽  
Jerker Lessing

The shipbuilding, automotive and aerospace industries are examples of industries offering product service systems (PSS) to their customers, i.e. they combine physical products with services to add increased value. While product service systems are well established in many manufacturing industries, it has barely emerged in the fragmented and project-based organisation of construction. The objective of this study is to identify and critically review examples of product service systems in construction supply chains, with the purpose of describing how it challenges prevailing business systems and organisation of construction work. The study rests upon two case studies carried out at Gyproc Saint-Gobain in Denmark and Celsa Steel Service in Sweden. The findings reveal significant challenges related to the implementation and marketing of the product service systems provided. Companies that develop and expand their business offers by providing new product service systems tend to find themselves operating in two parallel market segments, i.e. the traditional market of construction components and the new market of product service systems. The PSS-offers reviewed in the case studies show a strong focus and emphasis on the development of the offer and the operational platform, while the companies’ market positions remain unchanged. Thus, the case study companies organise and operate their businesses and market relations as before the implementation of the product service system. The conclusion is that development and implementation of product service systems in construction supply chains requires awareness in the companies’ offer of products and services, well-established operational platforms, and particularly, a renewed market position.


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