Experiential Conjoint Analysis: An Experience-Based Method for Eliciting, Capturing, and Modeling Consumer Preference

2014 ◽  
Vol 136 (10) ◽  
Author(s):  
Noah Tovares ◽  
Peter Boatwright ◽  
Jonathan Cagan

Traditionally, consumer preference is modeled in terms of preference for the aesthetic and functional features of a product. This paper introduces a new means to model consumer preference that accounts for not only for how a product looks and functions but also how it feels to interact with it. Traditional conjoint-based approaches to preference modeling require a participant to judge preference for a product based upon a static 2D visual representation or a feature list. While the aesthetic forms and functional features of a product are certainly important, the decision to buy or not to buy a product often depends on more, namely, the experience or feel of use. To address the importance of the product experience, we introduce the concept of experiential conjoint analysis, a method to mathematically capture preference for a product through experience-based (experiential) preference judgments. Experiential preference judgments are made based upon the use, or simulated use, of a product. For many products, creating enough physical prototypes to generate a preference model is cost prohibitive. In this work, virtual reality (VR) technologies are used to allow the participant an interactive virtual product experience, provided at little investment. The results of this work show that providing additional interaction-based (interactional) information about a product through a product experience does not affect the predictive ability of the resulting preference models. This work additionally demonstrates that the preference judgments of virtual product representations are more similar to preference judgments of real products than preference judgments of 2D product representations are. When examining similarity of modeled preference, experiential conjoint is found to be superior to visual conjoint with respect to mean absolute error (MAE), but with respect to correlation no significant difference between visual and experiential is found.

Author(s):  
Noah Tovares ◽  
Jonathan Cagan ◽  
Peter Boatwright

Traditionally, consumer preference is modeled in terms of preference for the aesthetic and functional features of a product. This paper introduces a new means to model consumer preference that allows for the experience of and interaction with a product to account for not only for how a product looks and functions, but also how it feels to use it. Traditional conjoint-based approaches to preference modeling require a user to judge preference for a product based upon a 2D product representation or a feature list. While the aesthetic forms and functional features of a product are certainty important, the decision to buy or not to buy a product often depends on more, namely the experience or feel of use. We introduce the concept of experiential conjoint analysis, a method to mathematically capture preference for a product through experience-based preference judgments. Experience-based preference judgments are made based upon the use, or simulated use, of a product. For many products, creating enough physical prototypes to generate a preference model is cost prohibitive. In this work, virtual reality technologies are used to allow the subjects an interactive, immersive, and realistic product experience, provided at little investment. The results of this work show not only that preference judgments of the interaction of a 3D virtual product representation can be used to generate accurate preference models, but that non-experiential judgments of the same product’s 2D forms lead to the generation of different preference models. Further, the virtual reality experience is found to provide an advantage in the form of confidence, information, and/or realism. Such experiential-based preference models provide previously unavailable design insight with which to inform the design generation process.


BDJ Open ◽  
2021 ◽  
Vol 7 (1) ◽  
Author(s):  
Radhika J Baireddy ◽  
Neil Cook ◽  
Siwei Li ◽  
Fadi Barrak

Abstract Background Immediate loading is an attractive option for avoiding secondary surgery. However, it is unclear whether it provides a better aesthetic outcome compared to conventional loading with implants placed in healed ridges. Aims To compare the aesthetic outcomes of immediately and conventionally loaded single implants in healed anterior maxillary ridges. Methodology A systematic review using PICO was conducted. EMBASE, MEDLINE and DoSS databases were searched. The Cochrane Risk of Bias tool for Randomised Controlled Trials and the Effective Public Health Practice Project tool for other study designs were used for quality appraisal. A narrative synthesis was undertaken. Results A total of 622 articles were identified. After screening, a total of five papers were included. Results indicated no statistically significant difference in pink or white aesthetic scores between the immediate and conventional loading groups at 1- and 5-year review and the Papilla Index at the 1-year review. Conclusion Within the limitations of this review, immediate loading of single implants provides a comparable aesthetic outcome to conventional loading in healed ridges of the anterior maxillary.


2015 ◽  
Vol 137 (9) ◽  
Author(s):  
Brian Sylcott ◽  
Jeremy J. Michalek ◽  
Jonathan Cagan

In conjoint analysis, interaction effects characterize how preference for the level of one product attribute is dependent on the level of another attribute. When interaction effects are negligible, a main effects fractional factorial experimental design can be used to reduce data requirements and survey cost. This is particularly important when the presence of many parameters or levels makes full factorial designs intractable. However, if interaction effects are relevant, main effects design can create biased estimates and lead to erroneous conclusions. This work investigates consumer preference interactions in the nontraditional context of visual choice-based conjoint analysis, where the conjoint attributes are parameters that define a product's shape. Although many conjoint studies assume interaction effects to be negligible, they may play a larger role for shape parameters. The role of interaction effects is explored in two visual conjoint case studies. The results suggest that interactions can be either negligible or dominant in visual conjoint, depending on consumer preferences. Generally, we suggest using randomized designs to avoid any bias resulting from the presence of interaction effects.


Author(s):  
Beniamino Brunetti ◽  
Rosa Salzillo ◽  
Stefania Tenna ◽  
Bruno Brunetti ◽  
Mario Alessandri Bonetti ◽  
...  

Abstract Background Evidence in literature about the best reconstructive approach after melanoma resection is controversial, with some authors advocating that tissue rearrangement flap techniques might hinder the early detection of local relapses. The aim of the present study is to evaluate oncological, aesthetic, and functional outcomes following melanoma reconstruction using pedicled perforator-based flaps. Methods The authors reviewed all patients affected by melanoma treated during a 6-year period. Demographic data, tumor characteristics, and operative variables were evaluated. Locoregional recurrence was assessed with clinical and radiological follow-up. One-year postoperatively patients rated on a 5-point Likert scale the aesthetic and functional outcomes of the procedure. Three blind observers examined preoperative and 1-year postoperative photographs and rated the aesthetic outcome of the reconstructive procedure. Results One-hundred sixty-five patients were treated with wide excision and delayed reconstruction, including pedicled perforator-based flaps in 70 patients (group A) and primary closure in 95 patients (group B). Mean Breslow thickness was 2.972 and 2.189 mm in group A and B, respectively. There was no statistically significant difference in locoregional recurrence (chi-squared test, p = 0.8333; Fisher's exact test, p > 0.9999) between the two groups. Group A reported a higher satisfaction with both the aesthetic (mean rating 4.390 in group A and 4.094 in group B) and functional (mean rating 4.732 in group A and 4.170 in group B) outcomes of the procedure, the latter being statistically significant (p = 0.0006). Conclusion This series suggests that pedicled perforator-based flaps provide optimal aesthetic and functional outcomes in melanoma reconstruction without impairing the locoregional control of the disease.


1997 ◽  
Vol 22 (4) ◽  
pp. 49-54 ◽  
Author(s):  
Gopal Naik ◽  
Girja Sharan

Previous studies on solar cookers currently available in the market had indicated the need for redesigning to suit user requirements better. In order to help design engineers in developing next generation solar cookers, Gopal Naik and Girja Sharan use conjoint analysis to quantify values or utilities the users⁄ potential users associate with each important feature they desire Analysis reveals that three important features are: stainless steel vessel as against aluminium, provision of an electrical backup as against an exclusive solar device, and installation of an indicator to enable the user to judge the degree to which cooking has progressed.


2018 ◽  
Vol 3 (1) ◽  
Author(s):  
Helviani Helviani ◽  
Sitti Aida Adha Taridala ◽  
Azhar Bafadal ◽  
Budiyanto Budiyanto

Sago is a potential source of food with high calories and carbohydrates (rice equivalent). Sago consumer preferences can provide important information in making marketing strategy sago, and also is one of the indicators of market demand for the products of sago. The purpose of this study were to understand the srage of the purchase decision process undertaken by consumers of sago; analyze the level of customer satisfaction with sago attributes associated from sago; and analyze the consumer preference for various atrributes inherent in sago. The study was conducted in Kendari, Southeast Sulawesi Province. Respondents were all members of a population of 21 respondents consisting of 15 restaurant owners who provide meals made from sago and 6 owners agro-industry made from raw sago. The study used Engel Model Analysis, Costumer Satisfaction Index (CSI) Analysis, and Conjoint Analysis. The results of the analysis gives an overview of some consumer behavior based on the decision-making process shows that the benefits sought in the purchase buy sago sago is as a raw material to be processed into a menu of traditional food and traditional cakes Kendari. Color sago is the main thing, which will be seen and considered by consumers to make purchases between and will buy sago in traditional markets as close to the place of business. The level of consumer satisfaction in this study were satisfied with the preference category that consumers like sago with normal color (pure white), normal scent (odorless), low prices and package sizes are 20 kg. The resulting combination of sago four attributes (color, flavor, price and package sizes) is acceptable to describe consumers' desire sago in Kendari. Keywords: consumer behavior; sago; Engel Model; Customer Satisfaction Index (CSI); conjoint analysis


2012 ◽  
Vol 13 (1) ◽  
pp. 13-22
Author(s):  
Eni Nuraeni ◽  
Dadang Machmudin ◽  
Tenten Hermansyah

The purpose of this study was to compare the use of multimedia in the presentation and tutorial of mastery of the concept and process skills in science concerning the immune system. The experimental study was designed with Quasy pre-test post-test, multiple nonequivalent group design. Two treatments for each tutorials and presentations class were employed. Instruments consist of basic concept mastery test, the concept and process skills, questionnaires, and interviews. The result showed that there were differences among the two classes. However, there was no significant difference students process skill in science. Communication skills measured showed no significant difference, while the predictive ability measured showed a significant difference. Tujuan penelitian ini adalah membandingkan penggunaan multimedia secara presentasi terhadap penguasaan konsep dan KPS pada konsep sistem pertahanan tubuh melalui penggunaan multimedia secara tutorial dan presentasi. Penelitian ini merupakan Quasy eksperiment dengan desain pre-test post-test, nonequivalent multiple group design. Digunakan dua kelas perlakuan masing-masing untuk kelas tutorial dan presentasi. Instrumen yang digunakan meliputi pokok uji penguasaan konsep, pokok uji KPS, angket dan wawancara. Hasi menunjukan adanya perbedaan penguasaan konsep pada kedua kelas perlakuan. Akan tetapi perlakuan yang diberikan tidak menunjukan adanya perbedaan terhadap KPS siswa. Kemampuan komunikasi yang diukur menunjukan tidak adanya, sedangkan kemampuan prediksi yang diukur menunjukan adanya perbedaan yang signifikan.  


Author(s):  
Mukmin ◽  
Lina Widawati ◽  
Siska Apriyani

Tempoyak is a durian processed foods obtained by simple fermentation , the shape of the pulp of durian flesh with a sour taste. Tempoyak made with the addition of as much as 1-5 % salt into the flesh of the fruit pieces which are then brooded for 3-4 days. This study aims to determine the level of consumer preference towards tempoyak sauce with the addition of cassava tapai. The method used in making sauce with the addition of cassava tapai tempoyak, namely by processing cassava into tempoyak with tapai tempoyak sauce. The treatment in this study is the composition variation tapai cassava ( tempoyak 500 grams : 0 grams tapai cassava , tempoyak 450 grams : 50 grams of cassava and tempoyak tapai 400 grams : 100 grams tapai cassava ). The analysis used was the analysis of organoleptic parameters premises color, flavor, and  aroma of chili tempoyak tested against the 20 panelists. The results of the analysis conducted stated that based on the parameters of color, showing significant difference between the three samples . Where consumers prefer chili tempoyak with the addition of 0 grams and 50 grams of cassava tapai. Based on the parameters of taste , showed no significant difference among the three samples. Based on the parameters of aroma , showing significant difference between the three samples. Where consumers prefer chili tempoyak with the addition of 50 grams and 100 grams of cassava tapai.Keywords : Tempoyak , tapai cassava , chilli tempoyak


2017 ◽  
Vol 45 (8) ◽  
Author(s):  
Merav Sharvit ◽  
Reut Weiss ◽  
Yael Ganor Paz ◽  
Keren Tzadikevitch Geffen ◽  
Netanella Danielli Miller ◽  
...  

AbstractObjective:To compare the predictive value of preterm birth (PTB) by transvaginal sonographic cervical length (CL) measurement to digital examination of the cervix (Bishop score – BS), in patients with premature contractions (PC) and intact membranes.Design:A retrospective case-control study.Setting:Meir Medical Center, Kfar Saba, Israel.Population:Women at 24–34 weeks of gestation who were hospitalized with PC and intact membranes.Methods:All patients underwent CL and BS measurements upon admission. Power analysis revealed that 375 patients were needed to show a significant difference between the two methods for predicting PTB. Each one served as her own control.Main outcome measures:PTB<37 and<34 weeks.Results:Receiver-operator characteristic curve (ROC) and logistic regression analyses indicated a correlation between both shortened CL and increased BS to PTB (P<0.001). Neither test offered an advantage in predicting PTB. Areas under the curve for BS and CL ROC were similar for PTB before 37 weeks gestation (0.611 vs. 0.640, P=0.28). For nulliparous women, CL predicted PTB better that BS (0.642 vs. 0.724, P=0.03). For singleton and multiple pregnancy pregnancies, BS and CL did not differ significantly in predicting PTB (P=0.9, P=0.2, respectively). For nulliparous with multiple pregnancy, the BS and CL ROC curves differ nearly significantly (0.554 vs. 0.709, P=0.07), with better predictive ability for CL.Conclusions:CL and BS have similar value in predicting PTB in patients with PC. For nulliparous women, CL is superior over the BS.


2016 ◽  
Vol 34 (6) ◽  
pp. 841-867 ◽  
Author(s):  
Samson Yusuf Dauda ◽  
Jongsu Lee

Purpose The purpose of this paper is to evaluate the perceptions of Nigerian banking customers regarding customers’ evaluation of their banks service quality based on their banks actual performance on current banking service delivery. Design/methodology/approach A survey has been used to collect primary data and 1,245 usable questionnaires were used in the analysis. A conjoint analysis with stated preference data were used to construct the consumers’ behavior, while discrete choice method was employed to evaluate the preferences. More information was obtained by in cooperating heterogeneity into the model by the random coefficient and the test variance with the primary attributes and social demographics and individual characteristics. Findings Discrete choice analysis shows that bank management should focus on: reduction of transaction errors, transaction cost, waiting time and initial online learning time. This four attributes have strong impact on customer’s satisfaction depending on quality performance. Relative to other services the reduction in waiting time and transaction cost are the most important services to the Nigerian banking customers. Other findings of willingness to pay and consumer preference for other attributes reveal more information for improved banking policies. Research limitations/implications The sample only focussed on the urban areas and did not consider rural dwellers. Future research should aim to improve on these by including a variable in the utility set up that captures the distance of the respondent to the main city. Practical implications Nigerian banking customers do not care about a friendly smile as customer care. Rather, they value more on the waiting time and transaction cost showing that convenience and cost dimensions have strong and direct effect on service quality. Other dimensions identified includes, reliability, product portfolio, security and privacy, ease of use, accessibility, and competence and credibility. Originality/value This study has drawn on a sample of 1,245 Nigerian banking customers and evaluating how the survey respondents perceive their respective banks’ performance by their evaluation of the current banking service delivery.


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