Evaluation of Standard ERP Software Implementation Approaches in Terms of their Capability for Business Process Optimization

2004 ◽  
Vol 4 (3) ◽  
pp. 271-277 ◽  
Author(s):  
Heinz-D. Knoell ◽  
Lukas W. H. Kuehl , ◽  
Roland W. A. Kuehl ◽  
Rob Moreton

In spite of the great variety of potential advantages, it is also necessary to illuminate the real effects of Standard ERP Software in practice. Recent studies have revealed that 81% of German companies interviewed using SAP, do not fully exploit the software’s ability to optimize business processes, though 61% stated that SAP offers very good process optimization opportunities. (CSC Ploenzke AG, 2002, “European SAP Practice, Umfrageergebnisse,” SAPphire 2000). Therefore we evaluated popular life cycle models with respect to their suitability to implement Standard Software in a process driven way (Kuehl, R.W.A., and Knoell, H.-D., 2002, “Evaluation of Topical Approaches to the Implementation of Standardised ERP-Systems,” Proc. ETCE 2002, CD, ASME Petroleum Division, Houston, TX).

Author(s):  
Lukas W. H. Ku¨hl ◽  
Heinz D. Kno¨ll

The improved approach is considered as a life-cycle model that combines the necessities of process improvement projects and the implementation of modern integrated Standard Software systems. To improve the company’s business processes by means of the Standard Software implementation, each phase of the entire implementation life cycle puts its focus on optimising the customer’s underlying business processes. In addition, to intensify the benefits resulting from the process-oriented system implementation, the presented approach is extended by a certain guidance to organise a process-driven project team.


Author(s):  
Roland W. A. Ku¨hl ◽  
H.-D. Kno¨ll

In spite of the great variety of potential advantages, it is also necessary to illuminate the real effects of Standard Software in practice. Recent studies have revealed that 81% of companies interviewed using SAP, do not fully exploit the software’s ability to optimise business processes, though 61% stated that SAP offers very good process optimisation opportunities.[CS01] Therefore this paper evaluates popular life cycle models with respect to their suitability to implement Standard Software in a process driven way.


Author(s):  
Heinz D. Knoell ◽  
Lukas W.H. Kühl ◽  
Roland W.A. Kühl ◽  
Robert Moreton

In this chapter we present the factors for the success of ERP implementation projects. In the first section, we present the outcome of three surveys on the process and success factors for ERP projects. The first survey was undertaken in 2003 in Germany, the second in 2004 in the United States, and the third in 2006 in Turkey. The results are discussed in light of Hofstede’s model of cultural factors. In the second section we evaluate common ERP lifecycle models. In spite of the great variety of potential advantages, it is also necessary to illuminate the real effects of standard ERP software in practice. Recent studies have revealed that 81% of German companies interviewed using SAP do not fully exploit the software’s ability to optimize business processes, though 61% stated that SAP offers very good process optimization opportunities (Ploenzke, 2000). Therefore we evaluated popular lifecycle models with respect to their suitability to implement standard software in a process-driven way (Kuehl & Knoell, 2002). In the third section we present a semi-process-oriented approach lifecycle model for the implementation and release changeover of ERP systems. This lifecycle model was developed from the authors’ experience in practice, and its practical relevance was evaluated in real-world projects. This approach is also assessed in light of the criteria presented in the second section.


Author(s):  
Alua Kazybayeva ◽  
Ella Pak

This article will be devoted to the consideration of business processes in large enterprises and their optimization. The main business processes used in such enterprises, their main algorithm and methods of application will be considered. In addition, each of the stages of the main business processes that can be optimized will be considered, as well as the optimization procedure itself and the results of updated business processes, with a description of the consequences that business process optimization procedures may entail. The main tool for optimizing business processes will be considered information systems, various CRM systems that allow you to partially or completely automate a particular process in the company, thereby eliminating manual intervention. And also, the influence of information systems on the final result.


Author(s):  
I. Zelisko ◽  
O. Sosnovska ◽  
L. Oliinyk ◽  
V. Stefkivskyy ◽  
I. Manaienko

Purpose. To work out an algorithm of an entrepreneur business process optimization in order to systemize and ensure the quality of implementation of key business processes of an insurer as the condition of increasing his/her level of economic security in a turbulent business environment. Methodology. In the study there were used general scientific and specific methods of cognition, in particular: logical colligation, analysis, dialectic synthesis and grouping, induction and deduction, process approach, factor analysis, graphical visualization, economic-mathematical modelling. Findings. The necessity of business process optimization for an insurer was established as a strategically important subject of market relationship development. A logical-structural scheme of interconnection of the main business processes of an insurer is formed; the processes are gradually implemented by stages of insurance services progress, risks underwriting, reinsurance, effecting of an insurance agreement, forming and placing insurance funds and settlement of losses. The main structural elements of the insurers business process optimization were systemized. The methodical approach to the insurers business processes reengineering was proposed on the basis of the games theory just to form a new model of business processes and to increase its optimization process effectiveness. Originality. An algorithm of the insurers business process optimization was worked out, which includes the process of their planning, diagnostics, implementation of changes and monitoring just to increase the quality of key business process realization as the condition for ensuring economically safe functioning of the business entity. Practical value. The practical value is in the possibility to use them in insurance companies activities, which will ensure their sustainable functioning and development in the strategic perspective.


Economics ◽  
2021 ◽  
Vol 104 (3-5) ◽  
pp. 146-152
Author(s):  
Rami Aljabali Rami Aljabali

Every business company is profit-oriented. The scale of profit is determined by the effectiveness of the activity, the quality of service provided to customers, speed of service, simplicity and all of the above -is the result of ongoing business-processes in the company. The forced stagnation can occur at any stage of the project development, however, even if it is not so, after a certain period, there always comes a moment, when changes in the work process are inevitable. The prerequisite for the proper writing of business-processes is a thorough knowledge of the ongoing processes in the company and the existence of relevant qualified staff. Because if any link is dropped or misspelled during the business-process cycle, the whole business-process will be wrong and the result will inevitably affect the company's efficiency. The Business-Process optimization has become vital for modern companies, especially in the age of digital technologies. The companies face the new challenges every day, and the modern technologies allow them to achieve their goals easily and at a much lower human or material costs. Keywords: Business-Processes, Optimization, Qualified Staff, Company Efficiency.


Economics ◽  
2021 ◽  
Vol 104 (3-5) ◽  
pp. 146-152
Author(s):  
Salome Imnaishvili Salome Imnaishvili

Every business company is profit-oriented. The scale of profit is determined by the effectiveness of the activity, the quality of service provided to customers, speed of service, simplicity and all of the above -is the result of ongoing business-processes in the company. The forced stagnation can occur at any stage of the project development, however, even if it is not so, after a certain period, there always comes a moment, when changes in the work process are inevitable. The prerequisite for the proper writing of business-processes is a thorough knowledge of the ongoing processes in the company and the existence of relevant qualified staff. Because if any link is dropped or misspelled during the business-process cycle, the whole business-process will be wrong and the result will inevitably affect the company's efficiency. The Business-Process optimization has become vital for modern companies, especially in the age of digital technologies. The companies face the new challenges every day, and the modern technologies allow them to achieve their goals easily and at a much lower human or material costs. Keywords: Business-Processes, Optimization, Qualified Staff, Company Efficiency.


Author(s):  
E. A. Matushevskaya ◽  
O. S. Dotsenko

The article provides the research results, whose goal is to study problems of business-process controlling and to design methodological approaches and recommendations on practical realization of complex management of business-processes by using digital technologies at enterprises of service sector. The authors show and substantiate in theory business-processes at enterprises providing hairdressing services. A new vision of managing businessprocesses in current conditions of business is shown. Key principles and criteria of business-process optimization are identified, recommendations on resolving problems of using digital technologies are provided, which are necessary to optimize business-processes at the enterprise and on practical realization of complex management of businessprocesses at enterprises by using digital technologies, such as chat-bots and OCR/ICR systems meant for optical recognition and digitalization of enterprise work. The article shows that the use of modern digital technologies provides endless possibilities for business-process improvement by special systems that can change and enhance them continuously. It can simplify management methods, cut the cost of process optimization. The authors propose to introduce the system of business-process controlling and recommend to use indicators of enterprise work efficiency in view of separate processes.


Author(s):  
N. A. Popov

Various business process optimization methods associated with industrial companies are reviewed, e.g. the processes of production planning, equipment and inventory maintenance as well as quality control. Case studies of Russian and foreign companies are provided. The author can conclude that digital technologies provide a significant advantage when implemented in an industrial production environment to the demands of Industry 4.0 technologies. The most promising technologies are identified for implementation with a purpose to optimize industrial business processes. According to the findings of the study, implementing econometric methods, creating a cloud infrastructure and adopting digital devices using Internet of things concepts can be named among the most efficient measures for business process optimization in production companies.


Author(s):  
Jonas Buys ◽  
Vincenzo De Florio ◽  
Chris Blondia

With the advent of XML-based SOA, WS-BPEL swiftly became a widely accepted standard for modeling business processes. Although SOA is said to embrace the principle of business agility, BPEL process definitions are still manually crafted into their final executable version. While SOA has proven to be a giant leap forward in building flexible IT systems, this static BPEL workflow model should be enhanced to better sustain continual process evolution. In this paper, the authors discuss the potential for adding business intelligence with respect to business process re-engineering patterns to the system to allow for automatic business process optimization. Furthermore, the paper examines how these re-engineering patterns may be implemented, leveraging techniques that were applied successfully in computer science. Several practical examples illustrate the benefit of such adaptive process models. These preliminary findings indicate that techniques like the re-sequencing and parallelization of instructions, further optimized by introspection, as well as techniques for achieving software fault tolerance, are particularly valuable for optimizing business processes. Finally, the authors elaborate on the design of people-oriented business processes using common human-centric re-engineering patterns.


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