scholarly journals Enterprise Content Management Implementation and Risk

2015 ◽  
Vol 63 (5) ◽  
pp. 1687-1695 ◽  
Author(s):  
Jaroslava Klegová ◽  
Ivana Rábová
Keyword(s):  
Asset Management ◽  
Business Processes ◽  
Content Management ◽  
Document Management ◽  
Record Management ◽  
Digital Information ◽  
The Public ◽  
Enterprise Content Management ◽  
Digital Asset

Enterprise Content Management (ECM) solutions are commonly used in many areas such as document management, record management, digital asset management, etc. Key features of ECM systems are capturing, indexing, preserving and retrieving of digital information. The state-of-the- art ECM solution can help revolutionize document management and further automated business processes which can lead to better decisions and competitive advantage. Risk management can reduce project failure and that is why controlling risk in ECM implementation projects is considered to be a major contributor to project success. To manage software risk, the first step is to identify a list of ECM projects’ risks. The present paper provides an overview of ECM implementation risks and contains findings from a small survey on experience of ECM implementation and risk in Czech enterprises. Risk of implementation in the public sector is discussed more deeply with case study examples.

A sustainable enterprise content management technologies use framework supporting agile business processes

2021 ◽  
pp. 1-18
Author(s):  
Noreen I. Arshad ◽  
Rachelle Bosua ◽  
Simon Milton ◽  
A. Kamil Mahmood ◽  
A. Izuddin Zainal-Abidin ◽  
...  
Keyword(s):  
Business Processes ◽  
Content Management ◽  
Enterprise Content Management

scholarly journals BPM and ECM: Similarities, differences, conceptual, and technological limits

2018 ◽  
Vol 30 (1) ◽  
pp. 95-105
Author(s):  
Marco Aurélio de Souza MENDES ◽  
Marcello Peixoto BAX
Keyword(s):  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Integrated Approach ◽  
Content Management ◽  
Enterprise Information ◽  
Technological Support ◽  
Enterprise Content Management ◽  
Unstructured Information

Abstract Enterprise information architectures still do not deliver all the value that comes from integrating structured and unstructured information. Enterprise Content Management and Business Process Management were developed as autonomous disciplines. Thus, Enterprise Content Management still occurs without formally considering the business processes that generate and manipulate content, while Business Process Management initiatives arise without a documented treatment of materials produced by the processes. The non-integrated approach to these disciplines collaborates to reduce the potential benefits expected in Organizational Change Management programs. In such context, the article discusses the interrelation between Business Process Management and Enterprise Content Management, approaching from a historical view of these disciplines, their conceptual limits, technological support, and dialogues that would benefit both initiatives. The paper contributes to clarify a question still vague in the field of Information Management, which is how to integrate Business Process Management and Enterprise Content Management treating structured and unstructured information in a unified manner. It discusses how to approach this issue in a broad scope of IM by combining the concepts of Enterprise Content Management and Business Process Management. Based on a literature review, the paper analyzes and synthesizes experiences in Enterprise Content Management and Business Process Management acquired in the context of a project carried out in a Power Sector Company. The article reveals problems in separating approaches to Enterprise Content Management and Business Process Management. It shows the importance of an effort for integration and presents three instruments that promote the linkage of the two initiatives, approximating process offices and analysts’ information.

A Service-Oriented After-Sales Services System in Mechanical Engineering Industry

2013 ◽  
Vol 307 ◽  
pp. 447-450
Author(s):  
Shu Ping Lu ◽  
Kuei Kai Shao ◽  
Kuo Shu Luo
Keyword(s):  
Management System ◽  
Mechanical Engineering ◽  
Business Process Management ◽  
Process Management ◽  
Content Management ◽  
Engineering Industry ◽  
Enterprise Content Management ◽  
Service Oriented ◽  
Customer Services

This paper presents a service-oriented After-sales services system in Mechanical Engineering Industry. Typical After-sales services include status tracking services by customers, customer services, assignors and assignees. Therefore, the proposed After-sales service tracking management system work in the progress from the case study is conducted. Our system can connect with other service-related systems, such as enterprise content management repository system and business process management system. The After-sales services system is developed by consulting and visiting the machine tools manufacturers.

Development of Enterprise Content Management Systems

2013 ◽  
pp. 296-307
Author(s):  
Jaffar Ahmad Alalwan
Keyword(s):  
System Development ◽  
Content Management ◽  
Systems Development ◽  
Development Method ◽  
Research Institution ◽  
Development Methodology ◽  
Enterprise Content Management ◽  
Large Research ◽  
Content Management Systems

Enterprise systems development approaches can be classified into development-centric and procurement centric approaches. Based on the component-based system development methodology (CBSD), this chapter proposes a procurement-centric framework to develop enterprise content management (ECM) system. Adopting CBSD to develop ECM system avoids the drawbacks of the development-centric approaches, and remedies the ECM field lacks where there is no system development method that helps in selecting and implementing the ECM system. To validate the proposed framework, the author applies it to a case study from a large research institution with more than 30,000 students.

scholarly journals DIGITAL ACCOUNTS AFTER DEATH: A CASE STUDY IN IRAN LAW

2020 ◽  
Vol 11 ◽  
pp. 153-182
Author(s):  
Abbas Mirshekari ◽  
Ramin Ghasemi ◽  
Alireza Fattahi
Keyword(s):  
Digital Information ◽  
Legal Systems ◽  
Analysis Method ◽  
The Public ◽  
Content Analysis Method ◽  
The World ◽  
Long Time ◽  
The Subject ◽  
The One

In recent times, cyberspace is being widely used so that everyone has a digital account. It naturally entails its own legal issues. Undoubtedly, one of the main issues is that what fate awaits the account and its content upon the account holder’s death? This issue has been neglected not only by the primary creators of digital accounts but also by many legal systems in the world, including Iran. To answer this question, we first need to distinguish between the account and the information contained therein. The account belongs to the company that creates it and allows the user to use it only. Hence, following the death of the account holder, the account will be lost but the information will remain because it was created by him/her and thus belongs to him/her. However, does this mean that the information will be inherited by the user’s heirs after his/her death? Can the user exercise his/her right to transfer account content to a devisee through a testament? Comparing digital information with corporeal property, some commentators believe that the property will be inherited like corporeal property. This is a wrong deduction because the corporeal property can disclose the privacy of the owner and third parties less than the one in cyberspace. This paper aims to show what happens to a digital account after its user passes away and examine the subject using the content analysis method in various legal systems in the world, especially in Iran as a case study. The required information is collected from law books, articles, doctrines, case laws, and relevant laws and regulations of different countries. To protect the privacy interests of the deceased and others, it is concluded that the financially valuable information published by the account holder before his/her death can be transferred to successors. As a rule, the information that may violate privacy by divulging should be removed. However, given that this information may be a valuable source in the future to know about the present, legislators are suggested to make digital information, which may no longer lead to the invasion of the decedent’s privacy, available to the public after a long time.

scholarly journals Public Sector Asset Management in the Government of Indonesia: A Case Study in Minahasa Regency

2021 ◽  
Vol 13 (2) ◽  
pp. 195-205
Author(s):  
Victorina Z. Tirayoh ◽  
Lady D. Latjandu ◽  
Harijanto Sabijono ◽  
Christoffel M. O. Mintardjo
Keyword(s):  
Public Sector ◽  
Asset Management ◽  
Government Regulation ◽  
Regional Government ◽  
The Public ◽  
Management Agency ◽  
North Sulawesi ◽  
Research Findings ◽  
The Government

Asset management in the public sector is important to provide quality public services. One of the important public assets is the regional property that manages by the regional government. Various problems often occurred related to asset management in Indonesia's public sector, especially the management issue that follows regulations. The research aims to examine the management of public sector assets in The Government of Indonesia, especially regional property, which refers to Indonesia's prevailing laws and regulations, namely Government Regulation number 27 of 2014. The research was conducted in Indonesia at the Minahasa District government of North Sulawesi Province. The research method used descriptive qualitative, focusing on investigating the use and utilization of regional property and locus at the Regional Financial and Asset Management Agency (BPKAD) in Minahasa Regency. The data collection method in this research is an interview with several key point informants. The informants consist of top-level management, middle management, and staff of BPKAD, with a total of nine informants. The research findings indicate that Regional Property Management by the Minahasa Regional Financial and Asset Management Agency has been carried out under applicable regulations, namely Government Regulation Number 27 of 2014. Several suggestions were given to interested parties. The limitations of this research were limited to specific objects, only general discussion, and only one case study.

scholarly journals Labours of Love and Convenience: Dealing with Community-Supported Knowledge in Museums

Publications ◽  
2019 ◽  
Vol 7 (1) ◽  
pp. 19
Author(s):  
Stefano Cossu
Keyword(s):  
Asset Management ◽  
Linked Data ◽  
Technology Development ◽  
Digital Asset Management ◽  
Thought Process ◽  
Digital Asset ◽  
Review Cycle ◽  
Asset Management System ◽  
Specific Project

This writing utilizes the case study of a specific project, namely adopting a Digital Asset Management System (DAMS) based on open source technologies at the Art Institute of Chicago (AIC), to describe the thought process, which along the way led to the discovery of Linked Data and more general technology development practices based on community participation. In order to better replicate such a thought process and its evolution into a broader strategy that goes beyond technology, this paper will begin by describing the problem that the Collection IT team at AIC had been initially tasked to resolve, and its technical implementation. After that, the paper will treat the strategic shift of resources from a self-contained production and review cycle toward an exchange-based economy. The challenges, both external and internal, posed by this change will be addressed. All the while, the paper will highlight perspectives and challenges related to the museum sector, and the efforts of AIC to adopt views and methodologies that have traditionally been associated with the library world. A section is dedicated to ongoing efforts of the same nature among museums.

Measuring factors influencing quality of software-as-a-service

2021 ◽  
pp. 026666692110563
Author(s):  
Nurul Huda Basiran ◽  
Maryati Mohd. Yusof
Keyword(s):  
Service Quality ◽  
User Satisfaction ◽  
Business Processes ◽  
Service Providers ◽  
Software As A Service ◽  
Perceived Service Quality ◽  
The Public ◽  
Business Sectors

Various industrial and business sectors use Software-as-a-Service due to its fast services. However, Software-as-a-Service providers face various challenges in providing high-quality services while simultaneously managing vast multi-tenant infrastructure models and increasingly complex user requirements. To address these problems, we identified those factors that affect the quality of Software-as-a-Service from the perspective of provider–user relationship and investigated how service providers can objectively improve user satisfaction. In a case study, we evaluated the perceived service quality of an information system in the public sector based on user satisfaction with the quality of external outsourcing service in terms of assurance, empathy, responsiveness, reliability, and communication. We identified new sub factors (commitment, skills, effectiveness, change management, business processes, and motivation) and proposed action steps that can guide best practices in ensuring Software-as-a-Service quality. These factors are greatly influenced by the communication between providers and users.

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