The Relationship of Workplace Spirituality on Organizational Citizenship Behaviour

2018 ◽  
Vol 10 (2) ◽  
Author(s):  
Junaidah Yusof ◽  
Hashim Fauzy Yaacob ◽  
Siti Aisyah Abdul Rahman
Keyword(s):  
Social Exchange ◽  
Organizational Citizenship ◽  
Social Exchange Theory ◽  
Service Sector ◽  
Workplace Spirituality ◽  
Simple Random Sampling ◽  
Three Dimension ◽  
Five Dimensions ◽  
Relationship Of ◽  
The Relationship

Organizational citizenship behaviour has been defined as the individual’s behaviour that is discretionary and not directly recognized by the formal reward system, but it promotes the effective functioning of the organization. Because the importance of organizational citizenship behaviour in organization especially in service sector, this study focused more details on how workplace spirituality enhance the performance of organizational citizenship behaviour among nurses. This relationship grounded by Social Exchange Theory. There were three dimension of workplace spirituality, which meaningfulness, sense of community, and organizational values alignment. While, organizational citizenship behaviour has been measured using five dimensions, which altruism, courtesy, civic virtue, conscientiousness, and sportsmanship. An 800 sets of questionnaire have been distributed in four selected public hospital in Malaysia. Cluster and simple random sampling were used in this study. SPSS 23 and Amos 23 have been used in order analyses the data. Overall, the result revealed workplace spirituality has significant relationship towards organizational citizenship behaviour.

scholarly journals Role of Family Motivation, Workplace Civility and Self-Efficacy in Developing Affective Commitment and Organizational Citizenship Behavior

2020 ◽  
Vol 10 (1) ◽  
pp. 358-374 ◽  
Author(s):  
Humaira Erum ◽  
Ghulam Abid ◽  
Francoise Contreras ◽  
Talat Islam
Keyword(s):  
Social Exchange ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Self Efficacy ◽  
Social Exchange Theory ◽  
Affective Commitment ◽  
Citizenship Behavior ◽  
Family Work ◽  
Relationship Of ◽  
The Relationship

The mechanism connecting the antecedents to positive attitudes like affective commitment (AC) and positive behaviors like organizational citizenship behavior (OCB) is an under-researched area in the field of positive organizational scholarship. Drawing on Social Exchange Theory (SET), this study empirically validates family motivation and civility as antecedents of affective commitment and organizational citizenship behavior through the mediating mechanism of self-efficacy. The process by Hayes (2013) was used to analyze time-lagged and multi-source data collected from 335 employees of educational and telecom sector. Results indicate that the relationship of affective commitment with family motivation and civility is partially mediated whereas the relationship of organizational citizenship behavior with family motivation and civility is fully mediated by self-efficacy. This study adds to the literature of family-work enrichment accounts by validating family motivation as a novel antecedent for positive behavioral outcomes. The implications of the study are discussed.

Fostering change-oriented OCBS: an analysis of India’s IT talent

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Aakanksha Kataria ◽  
Kumari Rashmi ◽  
Mansi Rastogi
Keyword(s):  
Social Exchange ◽  
Organizational Citizenship ◽  
Work Engagement ◽  
Social Exchange Theory ◽  
Psychological Climate ◽  
Content Type ◽  
Analysis Technique ◽  
The Social ◽  
It Personnel ◽  
The Relationship

Purpose This study aims to investigate how workplace resourcefulness (positive psychological climate), as well as personal resources (psychological capital [PsyCap]), influence work engagement to promote change-oriented organizational citizenship behaviors (Ch-OCBs) among Indian information technology (IT) personnel. Design/methodology/approach The social exchange theory and job demands-resources model are used to provide rationale for proposing a comprehensive mechanism including antecedents, moderators as well as mediators enabling Ch-OCBs among IT personnel. Structured questionnaires were administered targeting IT professionals and their supervisors to test the proposed relationships. The obtained data from 30 supervisors and 240 subordinates were tested using confirmatory factor analysis, SEM and moderated path analysis technique. Findings Psychological climate, PsyCap and work engagement positively relate to Ch-OCBs; PsyCap moderated the relationship between psychological climate and work engagement. Specifically, the relationship between psychological climate and work engagement has come out stronger for employees with high PsyCap. Work engagement fully mediated the relationship between psychological climate and Ch-OCBs. Practical implications The findings can be critical in promoting voluntary change-focused behaviors among Indian IT personnel, for Indian and foreign (non-Indian) multi-national corporations that are interested in reaping profits by availing change-driven extra-role services of their efficient and the most preferred Indian IT employees of the world. Originality/value This study addresses to the call for more research on change-focused promotive part of OCB and advances the literature by providing evidence on the proposed set of associations from fast-pacing Indian economy.

scholarly journals Facets of job satisfaction and work engagement

2017 ◽  
Vol 5 (3) ◽  
pp. 248-265 ◽  
Author(s):  
Zeynep Yesim Yalabik ◽  
Bruce A. Rayton ◽  
Andriana Rapti
Keyword(s):  
Job Satisfaction ◽  
Social Exchange ◽  
Work Engagement ◽  
Social Exchange Theory ◽  
Service Sector ◽  
Three Dimensions ◽  
Content Type ◽  
The Social ◽  
High Workload ◽  
The Relationship

Purpose The purpose of this paper is to analyze the relationship between the facets of job satisfaction and the work engagement. Previous studies that focus on the linkages between work engagement and overall job satisfaction ignore the multi-faceted nature of job satisfaction construct. In this study, how job satisfaction facets are linked to three dimensions of work engagement – i.e. vigor, dedication and absorption – is discussed by drawing on the social exchange theory. Design/methodology/approach The cross-lagged data used in this study come from the specialist lending division of a UK bank. The linear multiple regression analyses are run to test the proposed theoretical model. Findings The results show that among all the job satisfaction facets, the “satisfaction with work itself” is the key driver of all dimensions of work engagement, i.e. vigor, dedication and absorption. The “satisfaction with conditions” is negatively linked to absorption of employees in their work. This means that the employees with high workload might not be absorbed in their work. Finally, it is found that employees who are satisfied with the communication in their work are also absorbed in their work. Originality/value This study contributes to our knowledge of the drivers of work engagement over time. The facets of job satisfaction as the drivers help us to have a comprehensive understanding of the link between the job satisfaction facets and work engagement. This study first contributes to the work engagement literature which has neglected the multi-dimensional approach of job satisfaction. This study also contributes to the limited number of work engagement studies conducted in service sector and in UK.

Towards an understanding of the relationship between family-oriented benefits and employee behaviors: Does coworker support matter?

2012 ◽  
Vol 18 (1) ◽  
pp. 64-80 ◽  
Author(s):  
Kristina A Bourne ◽  
Sara Ann McComb ◽  
Melissa S Woodard
Keyword(s):  
Social Exchange ◽  
Organizational Citizenship ◽  
Social Exchange Theory ◽  
The United States ◽  
Reciprocal Relationship ◽  
Work Experiences ◽  
Coworker Support ◽  
Employee Behaviors ◽  
The Relationship

AbstractDrawing on social exchange theory, we explore the reciprocal relationship between the perception of being offered family-oriented benefits (childcare information services and childcare vouchers) and parent–employees' engagement in organizational citizenship behaviors (OCBs). We examine the moderating role of both general and family-oriented social support from coworkers, an often cited, but less frequently studied aspect of parent–employees' work experiences. Based on survey data from parent–employees and their supervisors in the United States, we find that the strength of the relationship between the benefits and OCBs varies when coworker support is high versus low and that the direction of the relationship varies according to the type of coworker support. Specifically, when childcare vouchers are offered, OCBs are related to general support, whereas when childcare information is offered, OCBs are related to family-oriented support.

The Influence of HRIS Usage on Employee Performance and Mediating Effects of Employee Engagement in Five Stars Hotels in Jordan

2022 ◽  
pp. 1468-1489
Author(s):  
Rand H. Al-Dmour
Keyword(s):  
Employee Engagement ◽  
Social Exchange ◽  
Structural Equation ◽  
Social Exchange Theory ◽  
Employee Performance ◽  
Simple Random Sampling ◽  
Positive Influence ◽  
Resource Information ◽  
The Relationship

The purpose of this study is to evaluate the role of employee engagement with their work as a mediating factor in the relationship between utilisation of a human resource information system (HRIS) and employee performance in five-star hotels in Jordan. A conceptual framework based on social exchange theory and content analysis of similar previous studies was developed. A quantitative approach and simple random sampling were used to obtain data via questionnaires completed by 221 human resources (HR) employees working at 21 five-star hotels in Jordan. The response rate was 71%. Structural equation modelling (SEM) was used to analyse and verify the study variables. The findings revealed that use of a HRIS had a significant positive influence on both employee performance and work engagement, while the latter acted as a partial mediator between HRIS utilisation and employee performance.

Towards an understanding of the relationship between family-oriented benefits and employee behaviors: Does coworker support matter?

2012 ◽  
Vol 18 (1) ◽  
pp. 64-80 ◽  
Author(s):  
Kristina A Bourne ◽  
Sara Ann McComb ◽  
Melissa S Woodard
Keyword(s):  
Social Exchange ◽  
Organizational Citizenship ◽  
Social Exchange Theory ◽  
The United States ◽  
Reciprocal Relationship ◽  
Work Experiences ◽  
Coworker Support ◽  
Employee Behaviors ◽  
The Relationship

AbstractDrawing on social exchange theory, we explore the reciprocal relationship between the perception of being offered family-oriented benefits (childcare information services and childcare vouchers) and parent–employees' engagement in organizational citizenship behaviors (OCBs). We examine the moderating role of both general and family-oriented social support from coworkers, an often cited, but less frequently studied aspect of parent–employees' work experiences. Based on survey data from parent–employees and their supervisors in the United States, we find that the strength of the relationship between the benefits and OCBs varies when coworker support is high versus low and that the direction of the relationship varies according to the type of coworker support. Specifically, when childcare vouchers are offered, OCBs are related to general support, whereas when childcare information is offered, OCBs are related to family-oriented support.

Casting a Long Shadow: Leader–Leader Relationship and Employee Citizenship Behavior

2018 ◽  
Vol 26 (1) ◽  
pp. 60-72 ◽  
Author(s):  
Jeffrey Muldoon ◽  
Satvir Singh ◽  
Prajya R. Vidyarthi
Keyword(s):  
Social Exchange ◽  
Organizational Citizenship ◽  
Hierarchical Linear Modeling ◽  
Organizational Citizenship Behavior ◽  
Social Exchange Theory ◽  
Self Esteem ◽  
Citizenship Behavior ◽  
Linear Modeling ◽  
The Relationship ◽  
Employee Citizenship

This study examines the process and context of the relationship between leader–leader exchange (LLX) and subordinate organizational citizenship behavior (OCB) such that direct supervisors’ attitudes and behaviors affect the relationship. Integrating social exchange theory with signaling theory, we argue that LLX influences the amount of OCBs that direct supervisors can obtain from subordinates and depends on direct supervisors’ organizational-based self-esteem and support. In a sample of 290 direct supervisor/subordinate-dyads, using hierarchical linear modeling, we found that LLX partially mediates through supervisor support and is positively related to OCBs, and the mediation is highest in high organizational-based self-esteem.

Understanding the Benefit–Cost Relationship in Long-Standing Community-Based Participatory Research (CBPR) Partnerships: Findings From the Measurement Approaches to Partnership Success (MAPS) Study

2020 ◽  
pp. 002188632097219
Author(s):  
Laurie Lachance ◽  
Chris M. Coombe ◽  
Barbara L. Brush ◽  
Shoou-Yih Daniel Lee ◽  
Megan Jensen ◽  
...  
Keyword(s):  
Participatory Research ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Community Based Participatory Research ◽  
Community Based ◽  
Partnership Formation ◽  
Benefit Cost ◽  
Relationship Of ◽  
The Relationship ◽  
Benefits And Costs

As part of the Measurement Approaches to Partnership Success study, we investigated the relationship between benefits and costs of participation in long-standing community-based participatory research (CBPR) partnerships using social exchange theory as a theoretical framework. Three major findings were identified: (a) the concept of benefits and costs operating as a ratio, where individual benefits must outweigh costs for participation, applies to early stages of CBPR partnership formation; (b) as CBPR partnerships develop, the benefits and costs of participation include each other’s needs and the needs of the group as a whole; and (c) there is a shift in the relationship of benefits and costs over time in long-standing CBPR partnerships, in which partners no longer think in terms of costs but rather investments that contribute to mutual benefits.

The Influence of HRIS Usage on Employee Performance and Mediating Effects of Employee Engagement in Five Stars Hotels in Jordan

2020 ◽  
Vol 12 (3) ◽  
pp. 1-18
Author(s):  
Rand H. Al-Dmour
Keyword(s):  
Employee Engagement ◽  
Social Exchange ◽  
Structural Equation ◽  
Social Exchange Theory ◽  
Employee Performance ◽  
Simple Random Sampling ◽  
Positive Influence ◽  
Resource Information ◽  
The Relationship

The purpose of this study is to evaluate the role of employee engagement with their work as a mediating factor in the relationship between utilisation of a human resource information system (HRIS) and employee performance in five-star hotels in Jordan. A conceptual framework based on social exchange theory and content analysis of similar previous studies was developed. A quantitative approach and simple random sampling were used to obtain data via questionnaires completed by 221 human resources (HR) employees working at 21 five-star hotels in Jordan. The response rate was 71%. Structural equation modelling (SEM) was used to analyse and verify the study variables. The findings revealed that use of a HRIS had a significant positive influence on both employee performance and work engagement, while the latter acted as a partial mediator between HRIS utilisation and employee performance.

scholarly journals Testing the Prediction of Knowledge Sharing Behavior through the Lens of Organizational Culture and Organizational Citizenship Behavior

2021 ◽  
Vol 3 (2) ◽  
pp. 27-40
Author(s):  
Siddig Balal Ibrahim ◽  
Umair Ahmed ◽  
Mohammad Sani Abdullahi
Keyword(s):  
Organizational Culture ◽  
Knowledge Sharing ◽  
Social Exchange ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Social Exchange Theory ◽  
Simple Random Sampling ◽  
Mediating Effect ◽  
Citizenship Behavior ◽  
The Impact

This research intended to focus on the impact of organizational culture on knowledge sharing by bank employees directly and indirectly through mediation by organizational citizenship behavior. For achieving the purpose, 402 employees from banks in the Kingdom of Bahrain through simple random sampling. Data were collected through questionnaires. A current study found a significant outcome of organizational culture on knowledge sharing and organizational citizenship behavior. Besides this current study also found significant results between organizational citizenship behavior and knowledge sharing. Along with significant direct results, current research also found the mediating effect by organizational citizenship behavior in relationships of organizational culture with knowledge sharing. The current study contributes notable theoretical implications under social exchange theory. In addition, the current study also provides practical learnings and recommendations for the future.

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