AN APPLICATION OF THE ISO/IEC 25010 STANDARD IN THE QUALITY-IN-USE ASSESSMENT OF AN ONLINE HEALTH AWARENESS SYSTEM

2015 ◽  
Vol 77 (5) ◽  
Author(s):  
Azham Hussain ◽  
Emmanuel O.C. Mkpojiogu
Keyword(s):  
Information Seeking ◽  
Health Awareness ◽  
Web Based ◽  
Related Information ◽  
Online Portal ◽  
Seeking Behavior ◽  
Health Related ◽  
User Expectations ◽  
Awareness System ◽  
Quality In Use

Research studies show that there is an upsurge in the number of users surfing the Internet for online health related information. This increase in information seeking behavior on the Web gives rise to the need to ensure that Web based portals meet basic quality in use standards. The ISO/IEC 25010 standard was developed as a model for evaluating such quality in user expectations. In this paper, this standard was used to assess the quality in use of e-Ebola Awareness System, an online health awareness portal. The results provide some insights into the quality into the use of the online portal and also pointing to some issues that impact negatively on the quality in use of the portal, demanding attention and improvement.  

Influence of ethnicity, gender, and immigration status on millennials’ behavior related to seeking health information

2018 ◽  
Vol 37 (6) ◽  
pp. 621-631 ◽  
Author(s):  
Roofia Galeshi ◽  
Jyotsna Sharman ◽  
Jinghong Cai
Keyword(s):  
Young Adults ◽  
Information Seeking ◽  
Primary Source ◽  
Immigration Status ◽  
Health Seeking ◽  
Content Type ◽  
Related Information ◽  
Seeking Behavior ◽  
Health Related ◽  
Source Of Information

Purpose The purpose of this paper is to understand the behavior diversities that exist among young millennials’ subgroups in ways they seek health-related information. Design/methodology/approach The authors ran several sets of analyses on the 2012–2014 US Program for the International Assessment of Adult Competencies (PIAAC) Data using Stata. The population was stratified into four specific subgroups based on their gender, ethnicity—blacks, Hispanics and whites—immigration status, college status—whether they were enrolled in a program of study at the time of the survey. The outcome variables were sources of health information including print (books/magazines/brochures), traditional media (Radio/TV), internet, family/friends/co-workers and health professionals. The independent variables were gender, ethnicity, educational status and immigration status. The authors utilized the appropriate sample weight derived by Organization for Economic Cooperation and Development so the findings can be generalized to the populations. The analysis included several descriptive statistics and χ2 test of independence. Findings Despite similarities, young adults’ health seeking behavior is complex influenced by gender, ethnicity, immigration status and education. The results indicated that while the internet is the primary source of health-related information for all young adults, there are subtle differences in utilizing other available resources. For example while more educated young adults seek help from their family members, the less educated peers use the media to obtain health-related information. Ethnicity has also an effect on young adults’ information seeking behavior. The number of Hispanics and blacks that obtain their information from traditional media is significantly higher than their white counterparts. Research limitations/implications This study has several limitations. First, the authors did not consider the effect of young adults’ digital literacy skills, problem solving skills and numeracy skills on their health seeking approach. Including these cognitive skills could reveal key information about young adults approach to information seeking that is not apparent by race, ethnicity and gender only. Another limitation of this study is the lack of the ability to claim causation, PIAAC data are designed strictly for cross-sectional analysis. Practical implications Although, behaviors often do not change simply by presenting information, trying to change behavior without improving individuals’ understanding of the issue by providing accurate information is likely to fail. Providing standardized health-related information sources that are accessible to all is vitally important. The results indicate that while the majority of young adults use the internet as their primary source of information only a few percentage of young adults seek information from health professional. Consequently, there is a need for an easily accessible and standardized online health-related source of information. Social implications Healthcare facilities and health related industries have the resources and the ability to develop a reliable infrastructure that could potentially provide reliable information that is easy to understand and navigate for adults with a variety of literacy and skills to use. Perhaps adopting the Universal Design for Learning approach and providing information that is accessible to a variety of individuals regardless of their education, learning skills and language skills. Flexible learning resources provided within a standard infrastructure accessible to all can help individuals find trustworthy and consistent information that they can trust. Originality/value Despite the unique characteristics of the millennials and the profound change in the way young adults seek information, there is a paucity of research on the ways young adults seek health-related information. Most existing literature is based on locally developed surveys and convenient sampling with limited reliability and validity information. Consequently making a sweeping statement based on their findings is considered as hasty generalization. The PIAAC, on the other hand, is a nationally representative data, extensively examined for its validity and reliability.

The influencing factors of cyberchondria in residents in China during the COVID-19 epidemic: health anxiety and online information seeking behavior. Cross-sectional study. (Preprint)

2020 ◽  
Author(s):  
Aijing Luo ◽  
Xiao-Qing Peng ◽  
Yang Chen ◽  
Yi-Chuan Zhang ◽  
Fei Liu ◽  
...  
Keyword(s):  
Influencing Factors ◽  
Information Seeking ◽  
Health Anxiety ◽  
Information Seeking Behavior ◽  
Online Information ◽  
Traditional Media ◽  
Related Information ◽  
Seeking Behavior ◽  
Health Related ◽  
Online Information Seeking

BACKGROUND Cyberchondria is considered “the anxiety-amplifying effects of online health-related searches”, and associated with health anxiety and online health-related information seeking behavior. However, data on the prevalence and influencing variables of cyberchondria are still scarce. Until now, there have been few studies on cyberchondria in residents in China, especially in the context of COVID-19 outbreaks in China. OBJECTIVE To investigate the prevalence and influencing factors of cyberchondria in residents in China during the epidemic period of coronavirus disease 2019. METHODS The participants were 674 community residents of a Chinese city surveyed from February 1 to 15, 2020. We administered online measures, including the Chinese Short Form of the Cyberchondria Severity Scale (CSCS), Short Health Anxiety Inventory (SHAI), eHealth Literacy Scale (eHEALS), Patient Health Questionnaire-15 (PHQ-15), and COVID-19-related online information seeking behavior questionnaire. RESULTS In our study, the average CSCS total score of residents was 30.65±11.53 during the virus epidemic; 79.4% of participants had a moderate level of cyberchondria, while 11.1% experienced a higher level of cyberchondria. Gender, age, monthly income, education level, personal illness with Helicobacter pylori infection, relatives’ illness with chronic bronchitis, COVID-19-related online information seeking frequency and duration were all significantly associated with the CSCS total score (p<.05), SHAI total score (β=0.598>0, P<.05), and eHEALS score (β=0.162>0, P<.05). Searching for information on diagnosing COVID-19 (β=2.28>0, P<.05) and the use of general search engines (β=1.867>0, P<.05) were independent risk factors for cyberchondria, while searching lasting less than 10 minutes each (β=-2.992<0, P<.05), the use of traditional media digital platforms (β=-1.650<0,P<.05), and the use of professional medical communication platforms (β=-4.189<0,P<.05) were independent protective factors for cyberchondria. CONCLUSIONS Most Chinese residents have a moderate level of cyberchondria, and cyberchondria has a strong positive association with health anxiety in residents in China during the virus epidemic. Searching online for less than 10 minutes for COVID-19-related information is an adoptable suggestion, and choosing a traditional media digital platform and a professional medical communication platform are recommended and helpful for alleviating cyberchondria.

scholarly journals Is Health Literacy Associated with Health-Related Information Seeking Behavior Using Technology? (Preprint)

2019 ◽  
Author(s):  
Hee Yun Lee ◽  
Seok Won Jin ◽  
Carrie Henning-Smith ◽  
Jongwook Lee ◽  
Jaegoo Lee
Keyword(s):  
Health Literacy ◽  
Information Seeking ◽  
Research Policy ◽  
Demographic Characteristics ◽  
Information Seeking Behavior ◽  
The Internet ◽  
Related Information ◽  
Access To Technology ◽  
Seeking Behavior ◽  
Health Related

BACKGROUND None. OBJECTIVE To investigate health-related information-seeking using the Internet and its relationship with health literacy, access to technology, and socio-demographic characteristics. METHODS Data come from 614 adults in Minnesota who answered a survey on health literacy, access to technology, and health-related information-seeking Internet use. We used a cross-sectional, multivariate regression design to assess the relationship between health-related information-seeking on the Internet and health literacy and access to technology, controlling for socio-demographic characteristics. RESULTS Better health literacy and greater access to technological devices were both associated with more health-related information-seeking behavior on the Internet, after adjusting for all other socio-demographic characteristics. Possession of a graduate degree, female gender, poor health, participation in social groups, and having an annual health exam were all associated with online health-related information-seeking as well. CONCLUSIONS Higher health literacy and better access to technology are associated with more online health-related information-seeking. Online health-related information-seeking also varies by socio-demographic characteristics. Practice Implications: Access to online health-related information is not uniformly distributed throughout the population, which may exacerbate disparities in health and healthcare. Research, policy, and practice attention are needed to address disparities in access to health information, as well as to ensure the quality of that information.

Using Popular Mobile Devices in Voice Therapy

2013 ◽  
Vol 23 (3) ◽  
pp. 82-87 ◽  
Author(s):  
Eva van Leer
Keyword(s):  
Exercise Behavior ◽  
Voice Therapy ◽  
Pure Oxygen ◽  
Mobile Platforms ◽  
Self Monitoring ◽  
Web Based ◽  
Motivational Messages ◽  
Related Information ◽  
Health Related ◽  
Tailored Approach

Mobile tools are increasingly available to help individuals monitor their progress toward health behavior goals. Commonly known commercial products for health and fitness self-monitoring include wearable devices such as the Fitbit© and Nike + Pedometer© that work independently or in conjunction with mobile platforms (e.g., smartphones, media players) as well as web-based interfaces. These tools track and graph exercise behavior, provide motivational messages, offer health-related information, and allow users to share their accomplishments via social media. Approximately 2 million software programs or “apps” have been designed for mobile platforms (Pure Oxygen Mobile, 2013), many of which are health-related. The development of mobile health devices and applications is advancing so quickly that the Food and Drug Administration issued a Guidance statement with the purpose of defining mobile medical applications and describing a tailored approach to their regulation.

scholarly journals Development of an Instrument to Assess Parents’ Excessive Web-Based Searches for Information Pertaining to Their Children’s Health: The “Children’s Health Internet Research, Parental Inventory” (CHIRPI)

10.2196/16148 ◽  
2020 ◽  
Vol 22 (4) ◽  
pp. e16148
Author(s):  
Antonia Barke ◽  
Bettina K Doering
Keyword(s):  
Health Information ◽  
Health Anxiety ◽  
Chronically Ill ◽  
Children's Health ◽  
Internet Research ◽  
Children’S Health ◽  
Web Based ◽  
Related Information ◽  
Health Related ◽  
Main Effects

Background People often search the internet to obtain health-related information not only for themselves but also for family members and, in particular, their children. However, for a minority of parents, such searches may become excessive and distressing. Little is known about excessive web-based searching by parents for information regarding their children’s health. Objective This study aimed to develop and validate an instrument designed to assess parents' web-based health information searching behavior, the Children’s Health Internet Research, Parental Inventory (CHIRPI). Methods A pilot survey was used to establish the instrument (21 items). CHIRPI was validated online in a second sample (372/384, 96.9% mothers; mean age 32.7 years, SD 5.8). Item analyses, an exploratory factor analysis (EFA), and correlations with parents’ perception of their children’s health-related vulnerability (Child Vulnerability Scale, CVS), parental health anxiety (modified short Health Anxiety Inventory, mSHAI), and parental cyberchondria (Cyberchondria Severity Scale, CSS-15) were calculated. A subset of participants (n=73) provided retest data after 4 weeks. CHIRPI scores (total scores and subscale scores) of parents with a chronically ill child and parents who perceived their child to be vulnerable (CVS+; CVS>10) were compared with 2×2 analyses of variances (ANOVAs) with the factors Child’s Health Status (chronically ill vs healthy) and perceived vulnerability (CVS+ vs CVS−). Results CHIRPI’s internal consistency was standardized alpha=.89. The EFA identified three subscales: Symptom Focus (standardized alpha=.87), Implementing Advice (standardized alpha=.74) and Distress (standardized alpha=.89). The retest reliability of CHIRPI was measured as rtt=0.78. CHIRPI correlated strongly with CSS-15 (r=0.66) and mSHAI (r=0.39). The ANOVAs comparing the CHIRPI total score and the subscale scores for parents having a chronically ill child and parents perceiving their child as vulnerable revealed the main effects for perceiving one’s child as vulnerable but not for having a chronically ill child. No interactions were found. This pattern was observed for the CHIRPI total score (η2=0.053) and each subscale (Symptom Focus η2=0.012; Distress η2=0.113; and Implementing Advice η2=0.018). Conclusions The psychometric properties of CHIRPI are excellent. Correlations with mSHAI and CSS-15 indicate its validity. CHIRPI appears to be differentially sensitive to excessive searches owing to parents perceiving their child’s health to be vulnerable rather than to higher informational needs of parents with chronically ill children. Therefore, it may help to identify parents who search excessively for web-based health information. CHIRPI (and, in particular, the Distress subscale) seems to capture a pattern of factors related to anxious health-related cognitions, emotions, and behaviors of parents, which is also applied to their children.

scholarly journals Lifestyle Segmentation to Explain the Online Health Information–Seeking Behavior of Older Adults: Representative Telephone Survey

10.2196/15099 ◽  
2020 ◽  
Vol 22 (6) ◽  
pp. e15099 ◽  
Author(s):  
Winja Weber ◽  
Anne Reinhardt ◽  
Constanze Rossmann
Keyword(s):  
Older Adults ◽  
Health Information ◽  
Information Seeking ◽  
Internet Use ◽  
Information Seeking Behavior ◽  
The Internet ◽  
Online Health Information ◽  
Sociodemographic Variables ◽  
Seeking Behavior ◽  
Health Related

Background As a result of demographic changes, the number of people aged 60 years and older has been increasing steadily. Therefore, older adults have become more important as a target group for health communication efforts. Various studies show that online health information sources have gained importance among younger adults, but we know little about the health-related internet use of senior citizens in general and in particular about the variables explaining their online health-related information–seeking behavior. Media use studies indicate that in addition to sociodemographic variables, lifestyle factors might play a role in this context. Objective The aim of this study was to examine older people’s health-related internet use. Our study focused on the explanatory potential of lifestyle types over and above sociodemographic variables to predict older adults’ internet use for health information. Methods A telephone survey was conducted with a random sample of German adults aged 60 years and older (n=701) that was quota-allocated by gender, age, educational status, and degree of urbanity of their place of residence. Results The results revealed that participants used the internet infrequently (mean 1.82 [SD 1.07]), and medical personnel (mean 2.89 [SD 1.11]), family and friends (mean 2.86 [SD 1.21]), and health brochures (mean 2.85 [SD 1.21]) were their main sources of health information. A hierarchical cluster analysis based on values, interests, and leisure time activities revealed three different lifestyle types for adults aged over 60 years: the Sociable Adventurer, the Average Family Person, and the Uninterested Inactive. After adding these types as second-step predictors in a hierarchical regression model with sociodemographic variables (step 1), the explained variance increased significantly (R2=.02, P=.001), indicating that the Average Family Person and the Sociable Adventurer use the internet more often for health information than the Uninterested Inactive, over and above their sociodemographic attributes. Conclusions Our findings indicate that the internet still plays only a minor role in the health information–seeking behavior of older German adults. Nevertheless, there are subgroups including younger, more active, down-to-earth and family-oriented males that may be reached with online health information. Our findings suggest that lifestyle types should be taken into account when predicting health-related internet use behavior.

scholarly journals Online Health Information Seeking by Parents for Their Children: Systematic Review and Agenda for Further Research

10.2196/19985 ◽  
2020 ◽  
Vol 22 (8) ◽  
pp. e19985
Author(s):  
Christian Kubb ◽  
Heather M Foran
Keyword(s):  
Systematic Review ◽  
Conceptual Model ◽  
Health Information ◽  
Information Seeking ◽  
Online Health Information ◽  
Health Information Seeking ◽  
Related Information ◽  
Health Related ◽  
Online Health Information Seeking ◽  
The Web

Background Parents commonly use the internet to search for information about their child’s health-related symptoms and guide parental health-related decisions. Despite the impact of parental online health seeking on offline health behaviors, this area of research remains understudied. Previous literature has not adequately distinguished searched behaviors when searching for oneself or one`s child. Objective The purpose of this review is to examine prevalences and associated variables of parent-child online health information seeking; investigate parents’ health-related online behavior regarding how they find, use, and evaluate information; and identify barriers and concerns that they experience during the search. Based on this analysis, we develop a conceptual model of potentially important variables of proxy online health information seeking, with a focus on building an agenda for further research. Methods We conducted a comprehensive systematic literature review of the PsycINFO, JMIR, and PubMed electronic databases. Studies between January 1994 and June 2018 were considered. The conceptual model was developed using an inductive mixed methods approach based on the investigated variables in the study sample. Results A total of 33 studies met the inclusion criteria. Findings suggest that parents worldwide are heavy online users of health-related information for their children across highly diverse circumstances. A total of 6 studies found high parental health anxiety, with prevalences ranging from 14% to 52%. Although parents reported wishing for more guidance from their pediatrician on how to find reliable information, they rarely discussed retrieved information from the web. The conceptual model of proxy online health information seeking includes 49 variables. Conclusions This systematic review identifies important gaps regarding the influence of health-related information on parents’ health behavior and outcomes. Follow-up studies are required to offer parents guidance on how to use the web for health purposes in an effective way, as well as solutions to the multifaceted problems during or after online health information seeking for their child. The conceptual model with the number of studies in each model category listed highlights how previous studies have hardly considered relational variables between the parent and child. An agenda for future research is presented.

The Changing Nature of Health Information Dissemination through the Role of Social Media

2013 ◽  
Vol 411-414 ◽  
pp. 110-114 ◽  
Author(s):  
Dan Dumbrell ◽  
Robert Steele
Keyword(s):  
Social Media ◽  
Health Information ◽  
Information Dissemination ◽  
Online Health Information ◽  
Web Based ◽  
Related Information ◽  
Public Health Information ◽  
Health Related ◽  
Health Information Sources

Traditional forms of health information dissemination have previously involved a few key organizations originating health-related information and disseminating this to clinicians and the community. This information was typically disseminated via private, formalized and non-digital interactions between health information sources (HIS) and clinicians and consumers. With the introduction of the Internet, Web-based health information dissemination led to some changes with greater availability of online health information. However the recent adoption and uptake of social media has led to many more parties, both organizations of varying types, and individuals, participating in public health information dissemination; and this has also led to new forms of sharing health-related information, particularly involving a greater role for individuals. In this paper we introduce empirical findings in relation to how organizations and individuals are now using social media for sharing health information, and from this suggest themes to describe the changes from traditional to contemporary health information dissemination, as well as the new emerging roles and forms of interaction for health information dissemination.

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