Associations between work family conflict, emotional exhaustion, musculoskeletal pain, and gastrointestinal problems in a sample of business travelers

2014 ◽  
Vol 56 (1) ◽  
pp. 105-113 ◽  
Author(s):  
Maria Therese Jensen ◽  
Torbjørn Rundmo
Keyword(s):  
Musculoskeletal Pain ◽  
Emotional Exhaustion ◽  
Family Conflict ◽  
Work Family Conflict ◽  
Business Travelers ◽  
Gastrointestinal Problems ◽  
Work Family

DOES WORK-FAMILY CONFLICT AFFECT THE AUDITOR’S PERFORMANCE?: EXAMINING THE MEDIATING ROLES OF EMOTIONAL EXHAUSTION AND JOB SATISFACTION

2018 ◽  
Vol 20 (1) ◽  
pp. 89 ◽  
Author(s):  
Andi Ina Yustina ◽  
Tifanny Valerina
Keyword(s):  
Job Satisfaction ◽  
Emotional Exhaustion ◽  
Family Conflict ◽  
Healthy Lifestyle ◽  
Mail Survey ◽  
Work Family Conflict ◽  
Performance Examining ◽  
And Performance ◽  
Work Family ◽  
Relationship Of

This paper examines whether the work-family conflict (related to both work-interfering-family and family-interfering-work) of auditors affects their performance and if so, whether the effect is mediated by emotional exhaustion and job satisfaction. A mail survey is used to deliver a questionnaire to 151 auditors from ten CPA firm in Indonesia. The result shows that emotional exhaustion and job satisfaction fully mediates the relationship of work-family conflict with job performance. The result also demonstrates that Work-Interfering-Family (WIF) has significant effects on emotional exhaustion and job satisfaction, but Family-Interfering-Work (FIW) has no significant influence on either emotional exhaustion or job satisfaction. This study suggests that maintaining a regular training program for auditors, having flexible working arrangements, and encouraging a healthy lifestyle may help to reduce the work-family conflict and will increase the job satisfaction and performance of auditors.

Social Support, Work-Family Conflict, and Emotional Exhaustion in South Korea

2013 ◽  
Vol 113 (2) ◽  
pp. 619-634 ◽  
Author(s):  
Soojin Lee ◽  
Seckyoung Loretta Kim ◽  
Eun Kyung Park ◽  
Seokhwa Yun
Keyword(s):  
Social Support ◽  
South Korea ◽  
Family Support ◽  
Emotional Exhaustion ◽  
Family Conflict ◽  
Work Family Conflict ◽  
Work Family ◽  
Work Interference With Family ◽  
The Relationship ◽  
Work Interference

With an increase of female workforce and dual-earner families, work-family conflict has received particular attention. Using a sample of 159 employees in South Korea, this study examined whether work-family conflict mediated the relationship between social support and emotional exhaustion. Supervisor and family support were found to be related negatively to two different aspects of work-family conflict, i.e., work interference with family and family interference with work, respectively. Also, each dimension of work-family conflict was associated with employees' emotional exhaustion. The relationship between supervisor support and emotional exhaustion was mediated by work interference with family; whereas, the relationship between family support and emotional exhaustion was mediated by family interference with work. Implications and future research directions are discussed.

Relationships Among Stressors, Work-Family Conflict, and Emotional Exhaustion: A Study of Electronics Industry Employees in China

2010 ◽  
Vol 38 (6) ◽  
pp. 829-844 ◽  
Author(s):  
Ming-Chu Yu ◽  
Yuan-Duen Lee ◽  
Bin-Chuan Tsai
Keyword(s):  
Job Stress ◽  
Emotional Exhaustion ◽  
Organizational Support ◽  
Family Conflict ◽  
Electronics Industry ◽  
Role Stress ◽  
Work Family Conflict ◽  
Work Family ◽  
Management Staff ◽  
Stress Work

In this study we examined the relationships among job stress, role stress, work-family conflict, and emotional exhaustion among electronics industry employees in China. Empirical data was gained from 466 questionnaires. Factor analysis and regression analysis were employed. It was found that job stress and role stress have a significant effect on emotional exhaustion, and that work-family conflict has a positive effect on emotional exhaustion. We determined that there is a need for human resource management staff in the industry to establish and strengthen a scheme of organizational support that extends to the families of employees.

scholarly journals The Effect of Family–Work and Work–Family Conflict on Call Center Workers’ Emotional Exhaustion With Person–Job Fit as Antecedent

Revista CEA ◽  
2020 ◽  
Vol 6 (12) ◽  
pp. 69-85
Author(s):  
Elissa Dwi Lestari ◽  
Miranti Kusuma Yuwono
Keyword(s):  
Emotional Exhaustion ◽  
Family Conflict ◽  
Financial Services ◽  
Call Center ◽  
Call Centers ◽  
Job Fit ◽  
Work Family Conflict ◽  
Family Work ◽  
Work Family ◽  
Call Center Workers

In accordance with the government’s regulations in Indonesia, all financial services institutions are obliged to implement a customer complaint handling mechanism, which has contributed to the rapid growth of the call center industry. As a benchmark for managing service quality, call center workers are required to always keep their emotions stable despite the continuous pressures and unpleasant responses from customers. For this reason, working at call centers is now considered a job with a high emotional burden. Few studies have specifically examined the level of emotional exhaustion among call center workers in Indonesia. Therefore, this work aims to investigate the effect of family–work and work–family conflict on such workers’ emotional exhaustion, with person–job fit as antecedent. For this purpose, we collected data from 154 questionnaires completed by call center workers at financial services institutions in Indonesia. We analyze the relationship among the variables under study using structural equation modeling (SEM). The results show that the level of compatibility between employees’ and their job reduces both family–work and work–family conflict. In terms of work–family conflict, call center workers will feel emotionally exhausted only when faced with a dilemma between work and family responsibilities. The call centers’ management should thus create a family-friendly work environment to ensure excellent care for employees.

Sign in / Sign up

Export Citation Format

Share Document