How Can Servant Leaders Foster Public Employees' Service ‐Oriented Behaviors? A Multilevel Multisource Study in Canadian Libraries

Achievable or Ambitious?

Open Government ◽

10.4018/978-1-5225-9860-2.ch109 ◽

2020 ◽

pp. 2401-2414

Author(s):

Taewoo Nam

Keyword(s):

Public Sector ◽

Information Security ◽

Side Effect ◽

Public Employees ◽

New Paradigm ◽

Sector Reform ◽

National Initiatives ◽

Service Oriented ◽

The Government ◽

Normative Messages

Government 3.0 emerged as a new paradigm of the government workings in Korea. The previous administration's (2013–2017) strong pledge for public sector reform through the Government 3.0 initiative envisions a transparent, competent, and service-oriented government. The paper, with comparison of the Government 3.0 initiative with Government 2.0 as a precedent paradigm and national initiatives of other countries, discusses what kind of challenges the initiative faces and how the government could overcome the challenges. Government 3.0 seems like a policy package of diverse programs. Novel is how the policy package is labeled rather than what the substance is. The initiative delivers normative messages to public employees. Prioritizing quantitative transparency may cause such a side effect as extra tasks of public employees and failure in guaranteeing information security and accuracy. Since a policy package differs and varies with the administration and political parties, what the initiative sheds light on may not last long after the presidential term.

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Exchange Ideology, Performance Pay, and Pay Satisfaction: Evidence From South Korean Central Government

Public Personnel Management ◽

10.1177/0091026019832632 ◽

2019 ◽

Vol 48 (4) ◽

pp. 584-607 ◽

Cited By ~ 2

Author(s):

Jesse W. Campbell ◽

Tobin Im

Keyword(s):

Central Government ◽

Performance Pay ◽

Pay Satisfaction ◽

Public Employees ◽

Average Case ◽

The Public ◽

South Korean ◽

Service Oriented ◽

Exchange Ideology ◽

The Relationship

The use of performance pay in public organizations is contentious partly because it can crowd out the intrinsic motivation associated with public service. However, not all public employees are service oriented and sensitivity to extrinsic rewards varies between them. Exchange ideology measures the strength of an individual’s belief that work effort should be proportional to treatment by the organization. We argue that this psychological trait conditions the relationship between performance pay and pay satisfaction. An analysis of survey data collected from Korean government employees shows that performance pay is positively related to pay satisfaction in the average case, and second that this relationship is stronger for employees with higher levels of exchange ideology. Monte Carlo simulations suggest that the size of the moderating effect is nontrivial. We discuss the relevance of our findings to performance-oriented human resource reform in the public sector.

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Achievable or Ambitious?

International Journal of Electronic Government Research ◽

10.4018/ijegr.2017010101 ◽

2017 ◽

Vol 13 (1) ◽

pp. 1-13 ◽

Cited By ~ 1

Author(s):

Taewoo Nam

Keyword(s):

Public Sector ◽

Political Parties ◽

Side Effect ◽

Public Employees ◽

New Paradigm ◽

Sector Reform ◽

National Initiatives ◽

Service Oriented ◽

The Government ◽

Normative Messages

Government 3.0 emerged as a new paradigm of the government workings in Korea. The previous administration's (2013–2017) strong pledge for public sector reform through the Government 3.0 initiative envisions a transparent, competent, and service-oriented government. The paper, with comparison of the Government 3.0 initiative with Government 2.0 as a precedent paradigm and national initiatives of other countries, discusses what kind of challenges the initiative faces and how the government could overcome the challenges. Government 3.0 seems like a policy package of diverse programs. Novel is how the policy package is labeled rather than what the substance is. The initiative delivers normative messages to public employees. Prioritizing quantitative transparency may cause such a side effect as extra tasks of public employees and failure in guaranteeing information security and accuracy. Since a policy package differs and varies with the administration and political parties, what the initiative sheds light on may not last long after the presidential term.

Download Full-text