Technology-push, market-demand and the missing safety-pull: a case study of American Airlines Flight 587

2015 ◽  
Vol 30 (2) ◽  
pp. 109-127 ◽  
Author(s):  
Amy L. Fraher
2014 ◽  
Vol 19 (5) ◽  
pp. 417-426 ◽  
Author(s):  
Alessandro Paletto ◽  
Isabella De Meo ◽  
Maria Giulia Cantiani ◽  
Dario Cocciardi

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Manuel E. Pascual ◽  
Lisa Nicole Cain

PurposeThe airline industry has been severely impacted by COVID-19 due to widespread travel restrictions. Its current response is crucial to ensure continued operations after the global pandemic is resolved. One resource the airlines are leveraging is loyalty programs. This study aims to examine the viability of leveraging loyalty programs in times of crisis.Design/methodology/approachThis study employs a case study methodology to examine how one company, American Airlines, has used its loyalty program to survive a pandemic and alleviate the financial costs associated with limited and restricted travel.FindingsAmerican Airlines' AAdvantage loyalty program structure may be used as a benchmark to understand how airlines can anchor their loyalty base to reinvigorate travel interest and use these programs as safeguards in critical instances that may arise in the future.Research limitations/implicationsThe case was bound by the fact that the pandemic was still a threat during the time of analysis. The findings of this case study go beyond the airline industry and may inform other hospitality and tourism organizations on the benefits of loyalty programs in times of financial distress.Originality/valueThis is the first known case study examining the strengths and opportunities of the structure of the American Airlines' AAdvantage program as a means for surviving in a time of crisis. Moreover, understanding how to mitigate the long-term effects of crises may help to inform future short-term strategies of airlines and other hospitality and tourism organizations for navigating unexpected shocks to their ecosystem.


2021 ◽  
Vol 2 (3) ◽  
pp. 650-659
Author(s):  
Hari Purwanto

The Magetan leather handicraft business is one of the long-established and surviving SMEs and contributes to the creation of employment and income for the community. Currently, the marketing of leather handicraft products is still limited to meeting local and national needs so that limited market demand makes leather handicraft difficult to develop. Globalization and increasingly advanced information technology have become opportunities for the Magetanleathercraft industry to penetrate the international market, however, various obstacles arise considering that penetrating the global market is not easy for small businesses that have many limitations. The purpose of this case study is to examine the opportunities and obstacles of the Magetan leather handicraft business to penetrate the international market. This research approach is qualitative with case studies.owner of leather handicraft, owner of leathercraft marketing shop, the buyer of leathercraft, an employee of leathercraft. Data analysis includes (1) data collection (2) data display (3) data reduction and (4) conclusions.[1]The results showed that there were obstacles to the internationalization of the Magetan leather handicraft business, namely complicated international trade procedures for SMEs, No marketing channels abroad for SMEs, Limited SME resources. The solution that can be offered from this problem is not to let SMEs directly penetrate the global market independently given the limitations they have, but by providing a mediator that can bridge SMEs with foreign consumers with a Marketplace, Exporters, or Cooperatives.


Author(s):  
Agus Rumimpunu ◽  
Jardie A. Andaki ◽  
Victoria E.N. Manoppo

AbstractThe objective of this research was to study the potential business development  of Channel catfish farming  (Pangasius sp) in Tatelu Village North Minahasa regency.  This research was a case study and the data collected was analyzed qualitatively and quantitative. Observation and interview to Tatelu village community were used to gather the primary and secondary data. The results of the research showed that the land, fries, and feed can be used for the potential businnes development of farming  channel catfish  in Tatelu village of North Minahasa Regency. The problems faced by fish culturist included  cost, fish disease, level of community education and market demand. The skill of fish culturist needed to be develop through education , training and socialization about the benefits of fish culture. This was important due to the development of channel catfish farming had positive impact  increasing people welfare. This is important because the development of channel catfish farming has a positive impact on improving people's economi Key words : channel catfish, tatelu village, business development


2010 ◽  
pp. 929-948
Author(s):  
Mouhib Alnoukari ◽  
Asim El Sheikh ◽  
Zaidoun Alzoabi

Simulation and data mining can provide managers with decision support tools. However, the heart of data mining is knowledge discovery; as it enables skilled practitioners with the power to discover relevant objects and the relationships that exist between these objects, while simulation provides a vehicle to represent those objects and their relationships. In this chapter, the authors will propose an intelligent DSS framework based on data mining and simulation integration. The main output of this framework is the increase of knowledge. Two case studies will be presented, the first one on car market demand simulation. The simulation model was built using neural networks to get the first set of prediction results. Data mining methodology used named ANFIS (Adaptive Neuro-Fuzzy Inference System). The second case study will demonstrate how applying data mining and simulation in assuring quality in higher education


Author(s):  
Susan Gasson

This case study examines the impact of online reservation systems and e-commerce on the travel industry. Two questions are examined: 1. How can competitive advantage be obtained from the exploitation of new information technologies—in particular, e-commerce technologies? 2. How has the role of travel agents changed because of the new information technologies being used to achieve competitive advantage in the air travel industry? Initial discussion concerns the impact of the American Airlines SABRE system, as this has often been touted as giving American Airlines first-mover advantage in the industry. The wider impact of remote-access, computerized reservation systems, or Global Distribution Systems, and e-commerce access to online reservations in the travel industry is analyzed, using Porter’s five-force model of industry competitive forces, to understand how the travel industry has shaped and has been shaped by information systems. The case study concludes with a comparison of the impact of information technologies between the U.S. and European travel industries. It concludes that technology alone does not affect the roles of industry players, but the development of winning technologies exploits structural factors in the environment. Constant evolution of strategic information systems is critical to producing competitive advantage, but opportunism also plays a strong role.


2018 ◽  
Vol 2018 ◽  
pp. 1-10 ◽  
Author(s):  
Sunil Kumar ◽  
Ashwani Kumar Dhingra ◽  
Bhim Singh

In the era of cut throat competitive market, Indian industries are under tremendous pressure to continuously reduce the cost and improve product quality. The main objective of this research paper is to provide a road map for investigating the opportunities to reduce cost and improve productivity and quality in the existing production system through the application of Lean-Kaizen concept using value stream mapping (VSM) tool at shop floor of an Indian Small-Scale Enterprise (SSE). On the basis of collected data from the selected industry, a current state map was made. After analysis, the current state map was modified to develop a future state map. By comparing current and future state map, the gap areas were identified and takt time (TT) was calculated considering actual market demand. To overcome the gap between current state map and future state map and to synchronize cycle time of each station with talk time, Kaizen event (KE) was proposed. Fuzzy technology for order preference by similarity to ideal solution (TOPSIS) was applied to prioritize and select the appropriate KE for optimized performance level. After analysis of data obtained after application of the Lean-Kaizen concept, the final improvements in terms of improved productivity (57.15%) and reduced lead time (69.47%), reduced cost (65.61%), and station cycle time (75.25%) were recorded. Through the case study drawn from realistic situations of the industry, the authors highlight that implementation of Lean-Kaizen using VSM and fuzzy TOPSIS provides improvement opportunities across the organization. The findings can inspire the SSEs to adopt the Lean-Kaizen concept for optimizing continuous improvement opportunities in their production industry. This study offers the researchers and practitioners a good example for understanding, selecting, and performing KE program. They can even attain more improvement in various areas by establishing or improving these KE programs.


2020 ◽  
Vol 2020 ◽  
pp. 1-16
Author(s):  
Nina Su ◽  
Xianqi Zhu ◽  
Yunsheng Xin

A “virtual enterprise” is an effective organization formed by enterprises and partners under market opportunity which can flexibly adapt to the dynamic market demand and improve the competitiveness of enterprises. To select virtual enterprise partners objectively and scientifically, this study proposes the evaluation model of the innovation resource capability of the alternative enterprises under the unknown weight. In the multigranularity hesitation fuzzy language environment, the unknown weight is solved by using fuzzy entropy theory. The risk attitude of decision-making enterprises is introduced by using the improved prospect theory and the selection of partners is comprehensively considered. Finally, a case study is presented to demonstrate the effectiveness of the proposed approach. The research intends to enable the virtual enterprise to choose the partners swiftly such that they can compensate for the shortcomings and optimize the allocation of innovation resources.


2020 ◽  
Vol 12 (4) ◽  
pp. 1320 ◽  
Author(s):  
Jing Huang ◽  
Hongqi Wang ◽  
Jianlong Wu ◽  
Zhongji Yang ◽  
Xiaobo Hu ◽  
...  

Why does an industrial alliance upgrade sometimes quickly and sometimes very slowly? The answer to this question can scientifically reveal the key driving forces of the sustainable intergenerational evolution of industrial alliance innovation ecosystems. From the perspective of structural evolution, we analyzed and compared the key driving forces using a longitudinal case study from the 2G to 3G, and then to the 4G innovation ecosystems of China’s Time Division Industrial Alliance (TDIA). The findings showed that the internal key driving forces influencing the intergenerational evolution of the industrial alliance innovation ecosystem include the superiority of the new innovation ecosystem, the sustainability of the old ecosystem, and inheritance between the new and old ecosystems. Market demand and government policy indirectly affect the intergenerational evolution by shaping the environment in which the innovation ecosystems are embedded. This research will support industrial alliances and core members in making strategic innovation ecosystem decisions and support governments in designing related policies with scientific theoretical guidance and decision-making references. In particular, this study aimed to offer inspiration for the promotion of the successful sustainable evolution of China’s TDIA towards 5G.


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