Tracing the Roots of Constructive Conflict Management in Family Firms

Cristina Alvarado-Alvarez; Immaculada Armadans; María José Parada

doi:10.1111/ncmr.12164

Unraveling the Role of Shared Vision and Trust in Constructive Conflict Management of Family Firms. An Empirical Study From a Mixed Methods Approach

Frontiers in Psychology ◽

10.3389/fpsyg.2021.629730 ◽

2021 ◽

Vol 12 ◽

Author(s):

Cristina Alvarado-Alvarez ◽

Immaculada Armadans ◽

María José Parada ◽

M. Teresa Anguera

Keyword(s):

Mixed Methods ◽

Conflict Management ◽

Family Firms ◽

Shared Vision ◽

Structured Interviews ◽

Mixed Methods Approach ◽

Dynamic Relationship ◽

Constructive Conflict ◽

Common Purpose ◽

Constructive Conflict Management

Family firms are a unique setting to study constructive conflict management due to the influence of family ties of the owning family imprinting a sense of common purpose and shared destiny, and high levels of trust. We study the relationship between shared vision and trust that intervene in the adoption of constructive conflict management. To achieve our purpose, we carried out a systematic indirect observation using a mixed methods approach. We used the narratives of 17 semi-structured interviews, audio-recorded and transcribed, of family and non-family managers or directors from five Spanish family firms in the siblings' partnership stage, combined with documentary data obtained from different sources. Intra- and inter-observer reliability were confirmed. Results show a dynamic relationship between shared vision and specific components of trust (benevolence and ability) at different levels of conflict management. We also provide evidence of specific processes of concurrence-seeking and open-mindedness in family and ownership forums accounting for the relevance of family governance in these type of organizations. Family firms are a sum of several subsystems which exhibit a particular resources configuration. This study sheds light on constructive conflict management in family firms opening interesting avenues for further research and offering practical implications to managers, owners, and advisors.

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Pathways to connection: An intensive longitudinal examination of state and dispositional hope, day quality, and everyday interpersonal interaction

Journal of Social and Personal Relationships ◽

10.1177/02654075211001933 ◽

2021 ◽

pp. 026540752110019

Author(s):

Andy J. Merolla ◽

Quinten Bernhold ◽

Christina Peterson

Keyword(s):

Conflict Management ◽

Multilevel Models ◽

State Agency ◽

Interpersonal Interaction ◽

Hope Theory ◽

Negatively Associated ◽

Constructive Conflict ◽

Dispositional Hope ◽

Constructive Conflict Management ◽

Longitudinal Examination

Building on hope theory, this study demonstrates that state and trait hope are associated with daily interpersonal experiences. Multilevel modeling of daily diary data ( N = 127 adults) indicated that state hope—composed of the dual factors of pathways (i.e., the ability to devise routes toward goals) and agency (i.e., motivation to pursue devised routes)—was negatively associated with amount of daily interpersonal conflict, positively associated with constructive conflict management when conflict occurred, and negatively associated with daily challenges in maintaining relationships. These relationships were found largely at the within-person level. Further, and consistent with central tenets of hope theory, moderated multilevel models showed that within-person state pathways and agency thinking were more strongly associated with day quality on days when individuals experienced higher-than-usual levels of relational maintenance challenges. Finally, in an extension of hope theory, multilevel models showed that dispositional pathways and between-person state agency were positively linked to momentary feelings of connection as captured by experience sampling over a 7-day period. Overall, the findings contribute to the continued expansion of hope theory into the study of social and personal relationships.

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Peran Perguruan Tinggi Mewujudkan Dinamika Kedamaian dalam Kehidupan Masyarakat

Sodality Jurnal Sosiologi Pedesaan ◽

10.22500/sodality.v3i3.5860 ◽

2009 ◽

Vol 3 (3) ◽

Author(s):

. Sumardjo ◽

Aman Wirakartakusumah ◽

Aman Wirakartakusumah

Keyword(s):

Conflict Management ◽

Social Conflict ◽

Human Life ◽

Communication Behavior ◽

Community Life ◽

Human Right ◽

Constructive Conflict ◽

Constructive Conflict Management ◽

Transformation Processes

In any civilization, peacefulness or non-violence culture could be the ultimate end of human life. It contains human right principles to be achieved by community, civics, and nation. Albeit, in reality, the situation achieved is diametrically in the opposite to what expected where competition, contravention and social conflict arises very sharply unless a constructive conflict management is applied. The potentiality of social conflict to occur may be reduced to a tolerable rate when constructive dialogues can be built. The dialogues should be able to facilitate the development of convergence communication and the actualization of equality principles. Higher education processes will be one the most important institutions that could bring the actualization of the principles of peacefulness into reality. This could be true when education could assure the effectiveness of value transformation processes throughout generations. The role of high education institutions to make non-violence culture to become apparent is essential. The dynamic life in a peaceful culture can only be realized when a situation of welfare, equality and well expression of communication behavior are well maintained in the community life.

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