The Impact of Organizational Communication Satisfaction on Healthcare Professionals’ Work Engagement

2021 ◽  
Author(s):  
Helmy Jameel Abu Dalal ◽  
Vimala Ramoo ◽  
Chong Mei Chan ◽  
Mahmoud Danaee ◽  
Yousef I. Aljeesh
Keyword(s):  
Organizational Communication ◽  
Work Engagement ◽  
Healthcare Professionals ◽  
Communication Satisfaction ◽  
The Impact

scholarly journals The Impact of Self-Efficacy and Work Engagement on Healthcare Professionals’ Proactive Behavior

Health ◽  
2020 ◽  
Vol 12 (04) ◽  
pp. 305-316
Author(s):  
Chrysovalantis Karagkounis ◽  
Georgios Manomenidis ◽  
Charalampos G. Platis ◽  
Evgenia Minasidou ◽  
Thalia Bellali
Keyword(s):  
Work Engagement ◽  
Self Efficacy ◽  
Healthcare Professionals ◽  
Proactive Behavior ◽  
The Impact

The Impact of Organisational Communication Satisfaction on Employee Productivity

2016 ◽  
Vol 1 (1) ◽  
Author(s):  
Kirti Rajhans ◽  
Tunisha Shome
Keyword(s):  
Organizational Communication ◽  
Employee Perceptions ◽  
Communication Satisfaction ◽  
Productivity Index ◽  
Employee Productivity ◽  
Organisational Communication ◽  
Satisfaction Index ◽  
Study Results ◽  
Independent Test ◽  
The Impact

An employees perception about various aspects of organisational communication is very important as it directly affects his performance. The objective of this paper is to examine the impact of organizational communication satisfaction on employee productivity in different organizations. The paper tries to explore the importance of employee perceptions about organizational communication and its correlation with employee productivity. A survey of 300 employees from ten different companies in India with diverse portfolio was conducted for this study. The Downs and Hazens (1977) Communication Satisfaction questionnaire (CSQ) was used to understand the importance of communication satisfaction in organizations and also to test the Communication Satisfaction Index of the particular organisation. A separate questionnaire for rating employee productivity was used through which a Productivity Index (PI) was derived. Pearsons correlation and regression were used to determine the actual correlation between the two variables. The results indicate that the organizational communication satisfaction has a positive correlation with the employee productivity. If employees feel that the organizational communication is effective, it leads to increased productivity. It is also seen that when communication satisfaction is low, managerial evaluation of productivity in terms of quality, efficiency, punctuality, and planning is low. The study results through an independent test endorse the fact that communication satisfaction is a very important factor in organisational setup and has a significant impact on employee productivity in all types of organisations.

A test of a job demands-resources intervention

2016 ◽  
Vol 31 (3) ◽  
pp. 686-701 ◽  
Author(s):  
Jessica van Wingerden ◽  
Arnold B. Bakker ◽  
Daantje Derks
Keyword(s):  
Work Engagement ◽  
Healthcare Professionals ◽  
Job Demands ◽  
Job Crafting ◽  
Control Group ◽  
Content Type ◽  
Before And After ◽  
Quasi Experimental ◽  
And Performance ◽  
The Impact

Purpose – The purpose of this paper is to examine the impact of a job demands-resources (JD-R) intervention on psychological capital (PsyCap), job crafting, work engagement, and performance. Design/methodology/approach – This study used a quasi-experimental pre-test-post-test design with a control group. Healthcare professionals (n=67) were assigned to the JD-R intervention or a control group and filled out questionnaires before and after the intervention. To test the hypotheses, multivariate analyses of covariance were conducted. Findings – Results showed that participants’ PsyCap, job crafting, work engagement, and self-ratings of job performance significantly increased after the JD-R intervention. Research limitations/implications – Only healthcare professionals participated in the intervention study, which restricts the generalizability of the findings. Practical implications – The results illustrate that organizations can foster work engagement and improve performance by offering a JD-R intervention aimed at increasing PsyCap and job crafting at work. Organizations should acknowledge the importance of facilitating and stimulating a resourceful and challenging work environment. Originality/value – This is the first study that examined a JD-R intervention. The results contribute to JD-R theory by offering a first causal test. For the first time, a significant increase of job crafting behaviors after an intervention was found.

Impact of Digitalization on Service Work in Knowledge-Intensive Business Services: An Empirical Study in Tax Consultancies

2019 ◽  
Vol 3 (4) ◽  
pp. 209-222
Author(s):  
Philipp K. Görs ◽  
Henning Hummert ◽  
Anne Traum ◽  
Friedemann W. Nerdinger
Keyword(s):  
Work Engagement ◽  
Service Work ◽  
Psychological Consequences ◽  
Business Services ◽  
Knowledge Intensive Business Services ◽  
Positive Effects ◽  
Knowledge Intensive ◽  
The Impact ◽  
Positive Effect ◽  
Special Case

Digitalization is a megatrend, but there is relatively little knowledge about its consequences for service work in general and specifically in knowledge-intensive business services (KIBS). We studied the impact of digitalization on psychological consequences for employees in tax consultancies as a special case of KIBS. We compare two tax consulting jobs with very different job demands, those of tax consultants (TCs) and assistant tax consultants (ATCs). The results show that the extent of digitalization at the workplace level for ATCs correlates significantly positively with their job satisfaction. For TCs, the same variable correlates positively with their work engagement. These positive effects of digitalization are mediated in the case of ATCs by the impact on important job characteristics. In the case of TCs, which already have very good working conditions, the impact is mediated by the positive effect on self-efficacy. Theoretical and practical consequences of these results are discussed.

Communication satisfaction and trust among Turkish adolescent siblings

2017 ◽  
Vol 45 (1) ◽  
pp. 143-153
Author(s):  
Müge Çelik Örücü ◽  
Sühendan Er
Keyword(s):  
High School Students ◽  
Family Relationships ◽  
Communication Satisfaction ◽  
Age Difference ◽  
School Students ◽  
Satisfaction Scale ◽  
Dyadic Trust ◽  
Gender And Age ◽  
The Impact ◽  
Trust Scale

The relationships that exist among brothers and sisters have been much less researched and observed than other kinds of family relationships. Thus, the impact of sibling dyads' gender and age difference on Turkish adolescents' communication satisfaction and trust was examined. The sample consisted of 272 (154 female, 118 male) Turkish high school students, all of whom were aged between 14 and 18 years and had 1 younger sibling. They were asked to complete the Sibling Communication Satisfaction Scale and the Dyadic Trust Scale. A significant gender difference was obtained for both trust and communication satisfaction, wherein females were more likely than males were to trust and be satisfied with their level of communication with their siblings, especially in the case of same-gender siblings. However, no significant result was found for age difference in terms of either trust or communication satisfaction.

scholarly journals Factors associated with emotional exhaustion in healthcare professionals involved in the COVID-19 pandemic: an application of the job demands-resources model

2021 ◽  
Author(s):  
Serena Barello ◽  
Rosario Caruso ◽  
Lorenzo Palamenghi ◽  
Tiziana Nania ◽  
Federica Dellafiore ◽  
...  
Keyword(s):  
Emotional Exhaustion ◽  
Patient Engagement ◽  
Healthcare Professionals ◽  
Job Demands ◽  
Cross Sectional Study ◽  
Personal Resources ◽  
Sectional Study ◽  
Cross Sectional ◽  
The Impact

Abstract Purpose The purpose of the present cross-sectional study is to investigate the role of perceived COVID-19-related organizational demands and threats in predicting emotional exhaustion, and the role of organizational support in reducing the negative influence of perceived COVID-19 work-related stressors on burnout. Moreover, the present study aims to add to the understanding of the role of personal resources in the Job Demands-Resources model (JD-R) by examining whether personal resources—such as the professionals’ orientation towards patient engagement—may also strengthen the impact of job resources and mitigate the impact of job demands. Methods This cross-sectional study involved 532 healthcare professionals working during the COVID-19 pandemic in Italy. It adopted the Job-Demands-Resource Model to study the determinants of professional’s burnout. An integrative model describing how increasing job demands experienced by this specific population are related to burnout and in particular to emotional exhaustion symptoms was developed. Results The results of the logistic regression models provided strong support for the proposed model, as both Job Demands and Resources are significant predictors (OR = 2.359 and 0.563 respectively, with p < 0.001). Moreover, healthcare professionals’ orientation towards patient engagement appears as a significant moderator of this relationship, as it reduces Demands’ effect (OR = 1.188) and increases Resources’ effect (OR = 0.501). Conclusions These findings integrate previous findings on the JD-R Model and suggest the relevance of personal resources and of relational factors in affecting professionals’ experience of burnout.

scholarly journals Impact of COVID-19 pandemic on the oncologic care continuum: urgent need to restore patients care to pre-COVID-19 era

2021 ◽  
pp. 1-11
Author(s):  
Ernest Osei ◽  
Ruth Francis ◽  
Ayan Mohamed ◽  
Lyba Sheraz ◽  
Fariba Soltani-Mayvan
Keyword(s):  
Cancer Care ◽  
Healthcare Professionals ◽  
Negative Impact ◽  
System Level ◽  
Care Continuum ◽  
Cancer Services ◽  
Number Of Patients ◽  
Prevention Programmes ◽  
Screening And Prevention ◽  
The Impact

Abstract Background: Globally, cancer is the second leading cause of death, and it is estimated that over 18·1 million new cases are diagnosed annually. The COVID-19 pandemic has significantly impacted almost every aspect of the provision and management of cancer care worldwide. The time-critical nature of COVID-19 diagnosis and the large number of patients requiring hospitalisation necessitated the rerouting of already limited resources available for cancer services and programmes to the care of COVID-19 patients. Furthermore, the stringent social distancing, restricted in-hospital visits and lockdown measures instituted by various governments resulted in the disruption of the oncologic continuum including screening, diagnostic and prevention programmes, treatments and follow-up services as well as research and clinical trial programmes. Materials and Methods: We searched several databases from October 2020 to January 2021 for relevant studies published in English between 2020 and 2021 and reporting on the impact of COVID-19 on the cancer care continuum. This narrative review paper describes the impact of the COVID-19 pandemic on the cancer patient care continuum from screening and prevention to treatments and ongoing management of patients. Conclusions: The COVID-19 pandemic has profoundly impacted cancer care and the management of cancer services and patients. Nevertheless, the oncology healthcare communities worldwide have done phenomenal work with joint and collaborative efforts, utilising best available evidence-based guidelines to continue to give safe and effective treatments for cancer patients while maintaining the safety of patients, healthcare professionals and the general population. Nevertheless, several healthcare centres are now faced with significant challenges with the management of the backlog of screening, diagnosis and treatment cases. It is imperative that governments, leaders of healthcare centres and healthcare professionals take all necessary actions and policies focused on minimising further system-level delays to cancer screening, diagnosis, treatment initiation and clearing of all backlogs cases from the COVID-19 pandemic in order to mitigate the negative impact on cancer outcomes.

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