Improving data and knowledge management to better integrate health care and research

Purpose Focusing on the Indian context, with the increase in the amount of data and its analysis in health-care knowledge management (KM), the privacy concerns rise which results in loss of trust of an individual in e-health-care systems. Privacy issues in health care, specific to India, are caused by prevalent complacency, culture, politics, budget limitations, large population and infrastructures. Because of these factors, data security requires a backseat that allows easy access to confidential information. Furthermore, the prevalent culture affects health-care disclosure in India. In many cultures, disclosing sensitive personal health-care data is considered ill mannered. This leads to discrepancies in the recorded health-care data and a decrease in the level of treatment meted out. The results and statistics of treatments given do not match the records because of inaccurate data reporting. With the significant rise in the analysis and use of technology in health-care KM systems, it is important to understand the perception of KM in terms of its use and awareness about data sharing in the KM system. The purpose of the paper is to measure the perception of privacy issues in the context of Indian healthcare management systems. Design/methodology/approach To measure the perception of the use of the KM system, a set of 20 questions was circulated with a sample size of 337 which includes health-care researchers, doctors, practitioners and patients. The questions focused upon the use, share the sensitive health data in the KM platform. All the demographic information such as age, sex, religion, occupation is recorded. The privacy of the individual is maintained while circulating the questionnaire. The usage of health KM system and its privacy is measured through means and t-test. Findings The results of the t-test were found positive. This research study finds that the privacy factor is important among the Indians to share the information with the KM repository. It is also found that medical practitioners or data custodians are not much serious about sensitive data is being stored for analysis. From the statistical perception of usage of KM and its privacy, new architecture and privacy guidelines were suggested which can be considered in future research. Research limitations/implications From the literature review, the questionnaire has developed which can help policymakers and hospital administrators collect information about KM processes in health-care organizations, and this can result in higher performance of health organizations. The privacy factor can also be included in typical health KM architecture ensure that while knowledge acquisition process, privacy of individual or organization can be maintained. Social implications KM enhances the value of corporations and business industries through knowledge production, distribution and provides reliable access to the knowledge resources. KM in health care can comprise a confluence of formal methodologies and techniques to facilitate the creation, identification, acquisition, development, preservation, dissemination and finally the utilization of the various facets of a health-care enterprise’s knowledge assets. According to IBM Global executive report in the year 2012, the entire health-care system has changed from diseases-centric to patient-centric. India is emerging in terms of revenue and employment in the health-care field. The advances of information and communication technology help the health-care sector streamline for data structure and access and health analytics. Originality/value In India, the KM is frequently used in health-care industries majorly by health-care practitioners and professionals. As health-care data and knowledge are considered to be sensitive, the privacy of an individual while using the data cannot be compromised. The proposed empirical work will provide a solution in determining the main barriers of implementing privacy policies that need to be solved first and to ensure effective implementation of KM in the health care of India.

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Management of Tacit Knowledge and the Issue of Empowerment of Patients and Stakeholders in the Health Care Sector

Health Care Delivery and Clinical Science ◽

10.4018/978-1-5225-3926-1.ch056 ◽

2017 ◽

pp. 1122-1146

Author(s):

Marc Jacquinet ◽

Henrique Curado ◽

Ângela Lacerda Nobre ◽

Maria José Sousa ◽

Marco Arraya ◽

...

Keyword(s):

Health Care ◽

Knowledge Management ◽

Health Literacy ◽

Tacit Knowledge ◽

Learning Process ◽

Knowledge Production ◽

Critical Analysis ◽

Health Sector ◽

Health Care Sector

There is a growing literature on health and health care dedicated to empowerment of patients; but there is still a gap in the literature to conceptualize knowledge, to extend the discussion of the empowerment of the patients to the stakeholders. The discussion is at the level of managerial processes of empowerment and knowledge management related to health care. The present chapter starts with a review on empowerment, especially focused on the health sector. The following sections will develop a critical analysis of empowerment, mainly around the concept of tacit knowledge (Polanyi) and knowledge management. One key variable is the proximity of the actors involved in the empowerment process. This key variable is very much related to the tacitness issue of knowledge production and flows. The chapter extends the discussion of the empowerment of the patients to that of the stakeholders and the general debate about health literacy. A model is briefly described for the purpose of illustrating the learning process in a knowledge management implemented in health care.

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Management of Tacit Knowledge and the Issue of Empowerment of Patients and Stakeholders in the Health Care Sector

Advances in Knowledge Acquisition, Transfer, and Management - Handbook of Research on Tacit Knowledge Management for Organizational Success ◽

10.4018/978-1-5225-2394-9.ch017 ◽

2017 ◽

pp. 436-460

Author(s):

Marc Jacquinet ◽

Henrique Curado ◽

Ângela Lacerda Nobre ◽

Maria José Sousa ◽

Marco Arraya ◽

...

Keyword(s):

Health Care ◽

Knowledge Management ◽

Health Literacy ◽

Tacit Knowledge ◽

Learning Process ◽

Knowledge Production ◽

Critical Analysis ◽

Health Sector ◽

Health Care Sector

There is a growing literature on health and health care dedicated to empowerment of patients; but there is still a gap in the literature to conceptualize knowledge, to extend the discussion of the empowerment of the patients to the stakeholders. The discussion is at the level of managerial processes of empowerment and knowledge management related to health care. The present chapter starts with a review on empowerment, especially focused on the health sector. The following sections will develop a critical analysis of empowerment, mainly around the concept of tacit knowledge (Polanyi) and knowledge management. One key variable is the proximity of the actors involved in the empowerment process. This key variable is very much related to the tacitness issue of knowledge production and flows. The chapter extends the discussion of the empowerment of the patients to that of the stakeholders and the general debate about health literacy. A model is briefly described for the purpose of illustrating the learning process in a knowledge management implemented in health care.

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Management of Tacit Knowledge and the Issue of Empowerment of Patients and Stakeholders in the Health Care Sector

Healthcare Policy and Reform ◽

10.4018/978-1-5225-6915-2.ch016 ◽

2019 ◽

pp. 314-338

Author(s):

Marc Jacquinet ◽

Henrique Curado ◽

Ângela Lacerda Nobre ◽

Maria José Sousa ◽

Marco Arraya ◽

...

Keyword(s):

Health Care ◽

Knowledge Management ◽

Health Literacy ◽

Tacit Knowledge ◽

Learning Process ◽

Knowledge Production ◽

Critical Analysis ◽

Health Sector ◽

Health Care Sector

There is a growing literature on health and health care dedicated to empowerment of patients; but there is still a gap in the literature to conceptualize knowledge, to extend the discussion of the empowerment of the patients to the stakeholders. The discussion is at the level of managerial processes of empowerment and knowledge management related to health care. The present chapter starts with a review on empowerment, especially focused on the health sector. The following sections will develop a critical analysis of empowerment, mainly around the concept of tacit knowledge (Polanyi) and knowledge management. One key variable is the proximity of the actors involved in the empowerment process. This key variable is very much related to the tacitness issue of knowledge production and flows. The chapter extends the discussion of the empowerment of the patients to that of the stakeholders and the general debate about health literacy. A model is briefly described for the purpose of illustrating the learning process in a knowledge management implemented in health care.

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Knowledge Management in Healthcare

Handbook of Research on Developments in E-Health and Telemedicine ◽

10.4018/978-1-61520-670-4.ch023 ◽

2010 ◽

pp. 490-510 ◽

Cited By ~ 18

Author(s):

Christo El Morr ◽

Julien Subercaze

Keyword(s):

Health Care ◽

Knowledge Management ◽

Evidence Based ◽

Delivery Of Care ◽

Public Health Decision ◽

Health Decision ◽

Based Medicine ◽

Evidence Based Decision Making ◽

Insight Into

While knowledge management (KM) is becoming an established discipline with many applications and techniques, its adoption in health care has been challenging. Though, the health care sector relies heavily on knowledge and evidence based medicine is expected to be implemented in daily health care activities; besides, delivery of care replies on cooperation of several partners that need to exchange their knowledge in order to provide quality of care. In public health decision is mainly based on data and a shift is needed towards evidence based decision making. It is obvious that health care can profit from many advantages that KM can provide. Nevertheless, several challenges are ahead, some are proper to KM and other particular to the health care field. This chapter will overview KM, its methods and techniques, and provide and insight into health care current challenges and needs, discuss applications of KM in health care and provide some future perspectives for KM in health care.

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Mobile technology to give a resource-based knowledge management advantage to community health nurses in an emerging economies context

Journal of Knowledge Management ◽

10.1108/jkm-01-2020-0018 ◽

2020 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Judith Fletcher-Brown ◽

Diane Carter ◽

Vijay Pereira ◽

Rajesh Chandwani

Keyword(s):

Public Health ◽

Breast Cancer ◽

Health Care ◽

Knowledge Management ◽

Health Service ◽

Emerging Economies ◽

Public Health Service ◽

Health Technology ◽

Content Type ◽

Knowledge Resource

Purpose Knowledge is a key success factor in achieving competitive advantage. The purpose of this paper is to examine how mobile health technology facilitates knowledge management (KM) practices to enhance a public health service in an emerging economies context. Specifically, the acceptance of a knowledge-resource application by community health workers (CHWs) to deliver breast cancer health care in India, where resources are depleted, is explored. Design/methodology/approach Fieldwork activity conducted 20 semi-structured interviews with frontline CHWs, which were analysed using an interpretive inductive approach. Findings The application generates knowledge as a resource that signals quality health care and yields a positive reputation for the public health service. The CHW’s acceptance of technology enables knowledge generation and knowledge capture. The design facilitates knowledge codification and knowledge transfer of breast cancer information to standardise quality patient care. Practical implications KM insights are provided for the implementation of mobile health technology for frontline health-care professionals in an emerging economies context. The knowledge-resource application can deliver breast cancer care, in localised areas with the potential for wider contexts. The outcomes are valuable for policymakers, health service managers and KM practitioners in an emerging economies context. Social implications The legacy of the mobile heath technology is the normalisation of breast cancer discourse and the technical up-skilling of CHWs. Originality/value First, this paper contributes three propositions to KM scholarship, in a public health care, emerging economies context. Second, via an interdisciplinary theoretical lens (signalling theory and technology acceptance model), this paper offers a novel conceptualisation to illustrate how a knowledge-resource application can shape an organisation’s KM to form a resource-based competitive advantage.

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