MANAGEMENT CONTROL SYSTEMS IN FAMILY FIRMS: A REVIEW OF THE LITERATURE AND DIRECTIONS FOR THE FUTURE

2016 ◽  
Vol 31 (2) ◽  
pp. 410-435 ◽  
Author(s):  
Zoë Helsen ◽  
Nadine Lybaert ◽  
Tensie Steijvers ◽  
Raf Orens ◽  
Julie Dekker
Keyword(s):  
Control Systems ◽  
Family Firms ◽  
Management Control ◽  
Management Control Systems ◽  
Review Of The Literature ◽  
The Future

The institutionalization of management control systems in a family firm

2020 ◽  
Vol 17 (4) ◽  
pp. 649-673
Author(s):  
Marcelo S. Pagliarussi ◽  
Michel A. Leme
Keyword(s):  
Quality Control ◽  
Control Systems ◽  
Family Firms ◽  
Family Values ◽  
Management Control ◽  
Management Control Systems ◽  
Family Identity ◽  
Content Type ◽  
The Family ◽  
Control Management

Purpose This study aims to understand how family values, family managers and non-family managers influence the institutionalization of management control systems in family firms. Design/methodology/approach A case study was conducted in a family business group that underwent a process of adoption and transformation of its management control system. Findings The results indicate that several non-family managers, besides the controller, played crucial roles in harmonizing the logic of a generalized practice (quality control management) with the existing rationalities of the family firm. The authors also observed that the ISO 9001/quality control management logic together with the family values of professionalism, meritocracy and an emphasis on the business’s identity rather than the family identity have laid the groundwork for the formalization of the business group’s management controls. Practical implications This study shows that quality control management is an accessible source of guidance for the formalization of managerial activities within an organization. Originality/value This paper contributes to the literature by clarifying the role performed by non-family managers during the formalization of management control in family firms. It also shows how the family values of professionalism, meritocracy and an emphasis on the business’s identity rather than family identity can influence the way control is exercised within family firms.

Integration of Sustainability and Management Control Systems

2018 ◽  
pp. 203-214
Author(s):  
Paola Vola
Keyword(s):  
Social Responsibility ◽  
Control Systems ◽  
Business Model ◽  
Business Models ◽  
Family Firms ◽  
Management Control ◽  
Management Control Systems ◽  
Sustainable Business ◽  
Research Issues ◽  
Family Smes

In order to support family SMEs in developing more responsible, innovative, and competitive business models, this chapter proposes to study the role and interaction between sustainability control systems (SCSs) and management control systems (MCSs). The chapter will examine management control and family business literature with the purpose of discussing the following research issues: What are the interactions between different forms of social responsibility in family SMESs? How can we transfer the family firms' attitude to social responsibility in a sustainable business model? What are main elements of a sustainable business model that can leverage on family firms business model? The conceptual framework will be defined through literature review: the main aim is to convey the meaning of sustainability and investigating the integration between SCSs and MCSs in family SMEs.

Integration of Sustainability and Management Control Systems

2019 ◽  
pp. 1780-1791
Author(s):  
Paola Vola
Keyword(s):  
Social Responsibility ◽  
Control Systems ◽  
Business Model ◽  
Business Models ◽  
Family Firms ◽  
Management Control ◽  
Management Control Systems ◽  
Sustainable Business ◽  
Research Issues ◽  
Family Smes

In order to support family SMEs in developing more responsible, innovative, and competitive business models, this chapter proposes to study the role and interaction between sustainability control systems (SCSs) and management control systems (MCSs). The chapter will examine management control and family business literature with the purpose of discussing the following research issues: What are the interactions between different forms of social responsibility in family SMESs? How can we transfer the family firms' attitude to social responsibility in a sustainable business model? What are main elements of a sustainable business model that can leverage on family firms business model? The conceptual framework will be defined through literature review: the main aim is to convey the meaning of sustainability and investigating the integration between SCSs and MCSs in family SMEs.

scholarly journals The diffusion of management control systems in Italy: A comparison between family and non-family firms

2016 ◽  
Vol 13 (4) ◽  
pp. 165-172 ◽  
Author(s):  
Laura Broccardo ◽  
Francesca Culasso ◽  
Elisa Giacosa ◽  
Elisa Truant
Keyword(s):  
Strategic Planning ◽  
Performance Measurement ◽  
Control Systems ◽  
Family Firms ◽  
Small And Medium Enterprises ◽  
Management Control ◽  
Management Control Systems ◽  
Measurement Systems ◽  
Planning And Management ◽  
Performance Measurement Systems

The current economic crisis has accentuated the purchasing power loss and the decrease of companies’ profitability; so, the strategic planning and management control systems become needful because they provide managers the tools to drive the whole organization towards established goals. For this reason, the research is focused on the use and the diffusion of advanced management control systems within a sample of Italian companies, both family firms (FFs) and non-family firms (NFFs). The research aims at investigating the diffusion of performance measurement systems within the sample of Italian FFs and NFFs and at analysing which kind of advanced managerial tools are more widespread. The research has been conducted using the method of questionnaire in order to photograph the state of the art in a significant number of Italian firms. The expected outcomes are that the most developed strategic planning and management control systems are still not widespread within the sample of small and medium enterprises. In addition, we also suppose that performance measurement systems are more widespread in NFFs than in FFs due to the significant presence of the family in company’s running and a related lower power of managers.

scholarly journals Management control systems and performance in small and medium family firms

2016 ◽  
Vol 6 (1) ◽  
Author(s):  
Antonio Duréndez Gómez-Guillamón ◽  
Daniel Ruíz-Palomo ◽  
Domingo García-Pérez-de-Lema ◽  
Julio Diéguez-Soto
Keyword(s):  
Control Systems ◽  
Business Performance ◽  
Family Firms ◽  
Positive Influence ◽  
Family Businesses ◽  
Management Control ◽  
Family Influence ◽  
Management Control Systems ◽  
And Performance ◽  
The Relationship

The purpose of this paper is to analyze whether family influence impacts on the degree of utilization of the management control systems (MCS), and the relationship between the former and performance. To this end, this study was carried out using a sample of 900 Spanish SMEs, both family and non-family businesses. The findings show that family businesses use less management control systems than non-family firms and that the use of MCS has a positive influence on business performance. This study is useful for firm managers and practitioners as it can encourage them to develop systems that allow control of the firm direction and improve the firm's competitiveness.

scholarly journals Management control systems and performance in small and medium family firms

2016 ◽  
Vol 6 (1) ◽  
pp. 10-20 ◽  
Author(s):  
Antonio Duréndez ◽  
Daniel Ruíz-Palomo ◽  
Domingo García-Pérez-de-Lema ◽  
Julio Diéguez-Soto
Keyword(s):  
Control Systems ◽  
Family Firms ◽  
Management Control ◽  
Management Control Systems ◽  
And Performance

scholarly journals The Role of Family Management and Management Control Systems in Promoting Technological Innovation in Family SMEs

2021 ◽  
Vol 11 (2) ◽  
Author(s):  
Feranita Feranita ◽  
Daniel Ruiz-Palomo ◽  
Julio Diéguez-Soto
Keyword(s):  
Control Systems ◽  
Technological Innovation ◽  
Family Firms ◽  
Small And Medium Enterprises ◽  
Management Control ◽  
Mediating Effect ◽  
Management Control Systems ◽  
Family Management ◽  
Medium Enterprises ◽  
Innovation Outcomes

This paper seeks to resolve the controversy regarding the relationship between family management and technological innovation outcomes. In contrast to prior studies, we focus on small and medium enterprises (SMEs) and go beyond the traditional input-output statistical analysis, by introducing the mediating effect of the use of management control systems (MCS). We also further examine heterogeneity among family firms, studying whether a greater family management influences, directly or indirectly, on technological innovation outcomes. Our results from a data consists of 199 Spanish family-owned small and medium enterprises (FSMEs) were not able to indicate a significant direct influence of the level of family management on technological innovation outcome but supported the notion that the utilization of MCS mediated the above relationship.

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