Information technology and public administration modernization in a developing country: Pursuing paperless clearance at Ghana customs

2021 ◽  
Author(s):  
Atta Addo
Keyword(s):  
Information Technology ◽  
Public Administration ◽  
Developing Country

The impact of the new media on public relations in the public administration in Kurdistan Region

2019 ◽  
Vol 7 (1) ◽  
pp. 268-288
Author(s):  
Dlan Ismail Mawlud ◽  
Hoshyar Mozafar Ali
Keyword(s):  
Information Technology ◽  
New Media ◽  
Public Relations ◽  
Public Administration ◽  
Management System ◽  
Theoretical Research ◽  
Kurdistan Region ◽  
The Public ◽  
Government Institutions ◽  
The Impact

The development of technology, information technology and various means of communication have a significant impact on public relations activity; especially in government institutions. Many government institutions have invested these means in their management system, in order to facilitate the goals of the institution, and ultimately the interaction between the internal and external public. In this theoretical research, I tried to explain the impact of the new media on public relations in the public administration, based on the views of specialists. The aim of the research is to know the use of the new media of public relations and how in the system of public administration, as well as, Explaining the role it plays in public relations activities of government institutions. Add to this, analyzing the way of how new media and public relations participate in the birth of e-government. In the results, it is clear that the new media has facilitated public relations between the public and other institutions, as it strengthened relations between them

ICT and Human Rights in Brazil

2014 ◽  
pp. 86-99
Author(s):  
José Rodrigues Filho
Keyword(s):  
Information Technology ◽  
Human Rights ◽  
Public Sector ◽  
Public Administration ◽  
Civil Liberties ◽  
Biometric Identification ◽  
Electronic Surveillance ◽  
The Public ◽  
Voting System ◽  
National Constitution

Since the end of military government in Brazil, civilian governments have sought the accumulation and exercise of power to the detriment of the citizenry. They have done this with a kind of totalitarianism that takes the form of digital or bureaucratic dictatorship. Since the 1990s, they have started to implement information technology in the public sector to regulate and run the country in a command-and-control way through technological or bureaucratic dictatorship rather democratic process. While it is evident that there is a high level of investment in information technology in the public sector (e-government) in Brazil, there are also clear signs of the violation of human rights in terms of privacy. These occur, for instance, when the public administration exercises the power to engage in a process of electronic surveillance without the supervision of the judiciary. It is alleged that thousands of individual files have been accessed in the public administration in Brazil, despite the privacy protection offered by the national constitution. In addition, there is a proliferation of biometric identification using faces, eyes, fingerprints, and other body parts, especially in the e-voting system. This chapter shows how information technology (e-government) in Brazil could lead to violations of human rights because of the proliferation of biometric identification in the e-voting system as well as other sorts of invisible electronic surveillance that are affecting civil liberties and individual rights, including privacy.

The Evolution of Information Technology Management at the Federal Level

2013 ◽  
pp. 62-80
Author(s):  
Stephen H. Holden
Keyword(s):  
Information Technology ◽  
Public Administration ◽  
Federal Agencies ◽  
Academic Disciplines ◽  
It Management ◽  
Policy And Practice ◽  
Strategic Objectives ◽  
Federal Level ◽  
Model Of Management ◽  
Management Approaches

Federal agencies rely extensively on information technology (IT) to perform basic missions. Arguably, public administration should be driving the theory, policy, and practice for managing these increasingly important resources. This is especially true as public organizations move to electronic service delivery to improve mission performance. However, despite some maturation in the literature for managing IT in federal agencies, public administration has contributed little to this effort. Other academic fields, such as information sciences, business administration, and practitioners, have done more to improve IT management at the federal level. This chapter analyzes federal IT management literature from several academic disciplines and government documents. The analysis compares federal IT management with a normative model of management maturity focusing on the strategic objectives for IT and related management approaches. Public administration’s lack of contribution to federal IT management raises profound questions whether federal agencies will be prepared for the information age. <BR>

Governing the Public Sector E-Performance

2017 ◽  
pp. 1750-1760
Author(s):  
Carlotta del Sordo ◽  
Rebecca L. Orelli ◽  
Emanuele Padovani
Keyword(s):  
Information Technology ◽  
Public Sector ◽  
Public Administration ◽  
Performance Monitoring ◽  
European Countries ◽  
Monitoring Systems ◽  
The Public ◽  
The Past ◽  
Regulatory Interventions ◽  
Share Information

Over the past several decades the demand for accountability in the field of public administration has been growing exponentially in Europe. The particular emphasis for this theme was the stimulus for the significant adoption and use of information technology systems in the public sector. Thus, the main focus of European countries has been e-government that provides process reform of the manner in which governments work, share information, and deliver services to external and internal clients. Therefore, accountability has become more critical for improving the economic, financial and organizational management of public matters. The need for accountability has pushed the Italian legislature to produce a sequence of legislative and regulatory interventions towards increased transparency in public administrations. This paper presents an account of the likely consequences that performance monitoring systems have, through e-government technology, on public service transparency and accountability. This research utilizes a study on the Brunetta reform (from the Ministry of Public Administration) to foster public sector productivity; that study's key principles are efficiency, meritocracy, accountability, and transparency.

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