Interagency collaborative care for young people with complex needs: Front‐line staff perspectives

African-Australian young people are over-represented in custody in the state of Victoria. It has been recognized in recent government and stakeholder strategic plans that African-Australian community service providers are well placed to help address the increasing complex needs of at-risk African-Australian youth. However little is known about the capacities of such providers to effectively contend with this growing social concern. In response, this study aimed to explore the perspectives and operational (service delivery and governance) experiences of African-Australian community organizations which provide services to at-risk young people in Victoria. Through a series of in-depth interviews with the leadership of eight key African-Australian service providers, we aimed to identify their perceived strengths, obstacles faced and proposed strategies to realize key objectives. Perspectives on key risk factors for young African-Australian justice system contact were also gathered. Several themes were extracted from the interviews, specifically (i) Risk factors for African-Australian youth justice-involvement (school disengagement, peer delinquency, family breakdown, intergenerational discord, perceived social rejection), (ii) The limitations of mainstream institutions to reduce African-Australian youth justice-involvement (too compliance focused, inflexible, business rather than human-centered, disconnected from communities and families), (iii) The advantages of African-Australian community service providers when working with African-Australian youth (community credibility, client trust, flexibility, culturally responsive), (iv) The challenges faced by African-Australian service providers (lack of funding/resources, professional staff shortages, infrastructural/governance limitations), and (v) “What works” in service provision for at-risk African-Australians (client involvement in program design, African staff representation, extensive structured programming matched with client aspirations, prioritizing relationship building, persistent outreach, mental health and legal literacy for clients and families). Implications for service delivery and social policy are discussed within.

Download Full-text

Prehospital resuscitation

Trauma Surgery & Acute Care Open ◽

10.1136/tsaco-2021-000729 ◽

2021 ◽

Vol 6 (1) ◽

pp. e000729

Author(s):

Alexandra M P Brito ◽

Martin Schreiber

Keyword(s):

Young People ◽

Tranexamic Acid ◽

New Technologies ◽

Blood Product ◽

Traumatic Injury ◽

Trauma Patients ◽

Blood Products ◽

Front Line ◽

The Usa ◽

Review Current

Traumatic injury is the leading cause of death in young people in the USA. Our knowledge of prehospital resuscitation is constantly evolving and is often informed by research based on military experience. A move toward balanced blood product resuscitation and away from excessive crystalloid use has led to improvements in outcomes for trauma patients. This has been facilitated by new technologies allowing more front-line use of blood products as well as use of tranexamic acid in the prehospital setting. In this article, we review current practices in prehospital resuscitation and the studies that have informed these practices.

Download Full-text

Young People with Complex Needs in the Criminal Justice System

Research and Practice in Intellectual and Developmental Disabilities ◽

10.1080/23297018.2014.953671 ◽

2014 ◽

Vol 1 (2) ◽

pp. 174-185 ◽

Cited By ~ 23

Author(s):

Leanne Dowse ◽

Therese M. Cumming ◽

Iva Strnadová ◽

Jung-Sook Lee ◽

Julian Trofimovs

Keyword(s):

Criminal Justice ◽

Young People ◽

Criminal Justice System ◽

Justice System ◽

Complex Needs

Download Full-text

Unexpected threat from conservation to endangered species: reflections from the front-line staff on sea turtle conservation

Journal of Environmental Planning and Management ◽

10.1080/09640568.2016.1273824 ◽

2017 ◽

Vol 60 (12) ◽

pp. 2255-2271 ◽

Cited By ~ 4

Author(s):

Tzu-Ming Liu

Keyword(s):

Endangered Species ◽

Sea Turtle ◽

Front Line ◽

Line Staff ◽

Turtle Conservation ◽

Sea Turtle Conservation

Download Full-text

Facilitating shared expectations between passengers and front-line staff

Rail Human Factors around the World ◽

10.1201/b12742-91 ◽

2012 ◽

pp. 805-814 ◽

Cited By ~ 1

Author(s):

Julia Stafford ◽

Geraldine Pettersson ◽

Sally Neath

Keyword(s):

Front Line ◽

Line Staff

Download Full-text

Analysis of Recruitment System and Effective Selection for Front-Line Staff Outsource at Pt Garuda Indonesia (Persero) TBK

International Journal of Research and Review ◽

10.52403/ijrr.20210526 ◽

2021 ◽

Vol 8 (5) ◽

pp. 187-192

Author(s):

Bobby Pratama Saragih ◽

Harmein Nasution ◽

Iskandarini .

Keyword(s):

Business Processes ◽

Service Providers ◽

Front Line ◽

Transportation Services ◽

Line Staff ◽

Effective Selection ◽

Selection For ◽

Owned Company ◽

Recruitment System ◽

Recruitment And Selection

PT Garuda Indonesia (Persero) TBK is a state-owned company whose business focus is transportation services pax and cargo. In carrying out its business processes, the Garuda Indonesia Company has a cooperation with PT Perdana Perkasa Elastindo (Persaels) in providing outsourced labor for front-line staff. The performance evaluation data of the front-line outsource staff stationed at Garuda Indonesia Medan Branch for the last 3 years (2015, 2016 and 2017), it was found that around 40% of the total front-line staff did not show good performance according to the company's needs. The purpose of this research is to identify the factors exist in the dimensions of the recruitment and selection system that are constraints, and formulate an effective recruitment process design and selection for outsourced front-line staff by outsourced service providers. The requirements of front-line staff met with the company needs as outsourced service users. The data analysis used descriptive qualitative technique. The results of the research on several factors from the existing recruitment and selection dimensions indicate that the factors of Job description, Job Requirements, Sources of recruitment, interview process and consistency in the implementation of the selection test are factors that become obstacles in producing competent outsourced front-line staff according to the needs of the company PT Garuda Indonesia ( Persero) TBK. Keywords: Recruitment system, front-line staff outsource, PT Garuda Indonesia (Persero) TBK.

Download Full-text

ENT and airways in the emergency department: national survey of junior doctors' knowledge and skills

The Journal of Laryngology & Otology ◽

10.1017/s0022215115003102 ◽

2016 ◽

Vol 130 (2) ◽

pp. 183-189 ◽

Cited By ~ 12

Author(s):

K L Whitcroft ◽

B Moss ◽

A Mcrae

Keyword(s):

Emergency Department ◽

Emergency Medicine ◽

National Survey ◽

Online Survey ◽

Junior Doctors ◽

Special Focus ◽

Front Line ◽

Knowledge And Skills ◽

Line Staff

AbstractBackground:Given the urgent nature of ENT emergencies, appropriate knowledge is required amongst front-line staff. Junior doctors account for almost one quarter of emergency department doctors. It has been shown that undergraduate coverage of ENT is variable. This study therefore aimed to determine whether emergency department junior doctors were confident in dealing with ENT emergencies, with special focus on the airway.Method:An online survey was circulated to junior doctors working in emergency medicine, at the discretion of their training co-ordinators.Results:A total of 104 responses were received. Junior doctors were not confident in managing patients who have undergone tracheostomy or laryngectomy. Management of stridor varied, with 51 per cent giving oxygen and only 77 per cent referring such patients as an emergency to ENT. Most training on the management of airway emergencies was not provided through hospital induction.Conclusion:Training should be provided to junior doctors starting work in the emergency department. We suggest mandatory multidisciplinary induction training for such staff.

Download Full-text